Explore top 2026 5 Star Hotels in Playa del Carmen

"The pool was very clean and well kept. Staff couldn't have been better!! 10/10 entertainment. Breakfast was nice as well especially after a night of partying at one of the clubs."

"My stay at Riu Tequila had some great highlights, but also a few letdowns. The entertainment team was truly top-tier — easily 10/10. They consistently organized activities throughout the day and night and made a real effort to engage guests. They were friendly, energetic, and made the experience fun. The shows were interactive and kept us entertained the entire stay. Another standout was the cleanliness. This is one of the cleanest hotels I’ve ever stayed at. You constantly see staff maintaining the property, and the rooms were spotless every day. However, the biggest disappointment was the food and drinks. For a RIU resort, I expected much better quality. Most of the cocktails tasted watered down, which was surprising. The food overall was hit or miss during my six-night stay. The buffet was excellent on two nights, offering a great variety of meats and fresh options, but inconsistent on other days. The restaurants were decent, but definitely could have been better. Compared to other RIU resorts I’ve visited, this was a noticeable downgrade in both food and drink quality. One important thing to note: this is not a beachfront property. You’ll need to take a golf cart or walk across the street, which takes about 7–10 minutes. While the golf cart runs every 10 minutes, this could be inconvenient for elderly guests or anyone with mobility challenges. Overall, I’d rate this resort a 7/10. The property is beautiful, and the entertainment and cleanliness really stand out. "

"Thank you for giving us a unique vacation."

"Super nice room, very clean, staff, food, and pool were great. "

"Yes. No"

"Good resort, excellent food, nice rooms. Excellent, friendly staff"