Walk to the beach
Within a 5-minute walk of this Playa del Carmen aparthotel, you'll find Maroma Beach and Paradise Beach. Also, Virgen Beach is within half a mile (1 km) and Playa Paraiso Golf Course is within 2 miles (3 km).
Full-service spa, outdoor pool
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this aparthotel. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
Plunge pools, free WiFi
Boasting private plunge pools and indoor private spa tubs, the 38 apartments offer flat-screen TVs with cable channels, along with free WiFi. Other amenities include jetted bathtubs, sitting areas, and microwaves.
Oct 30, 2021 by Front Desk Manager.
Dear, Mrs Michelle thank you so much for your comments.
Jun 26, 2021 by GM
Dear guest. we are sorry that you were not happy in the hotel. Thank you for your comments, I shared them with our staff. best regards,
Nov 30, 2020 by Nesthor R.
Dear Paola, Thank you very much for taking the time to share your comments. It was a pleasure to have been your host and to exceed your expectations. Your opinion is a great source of motivation for the staff, as it shows that our efforts are focused to achieve the complete satisfaction of our guests. We hope to house you again very soon and if you have any family member interested in staying with us, do not hesitate to share our information to give them exceptional service. Best regards!
Jun 27, 2020 by GM
Hola Elizabeth, thank you very much for your great comments!!! We hope for the opportunity to welcome you once again with us. Warm regards,
Jan 23, 2020 by GM
Dear DM, Thank you for sharing your opinion with us. We are very sorry for the inconvenicences you had during your stay. We would love to have the opportunity to welcome you in a future... Warm regards,
All-inclusive room rates at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Some rates at Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers 38 air-conditioned accommodations with private plunge pools and indoor private spa tubs. Accommodations offer separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves, espresso makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.
Recreational amenities at the aparthotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include massages.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.