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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
4-star beachfront hotel near Paradise Beach

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Rooftop terrace
Property amenity
Front of property
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪2 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪16 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪68 min drive‬

Room options

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 1184 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Suite

Pool View Suite | Premium bedding, free minibar, in-room safe, desk

Pool View Suite

7.2 out of 10
Good
(25 reviews)
  • 1076 sq ft
  • Sleeps 2

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(29 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(31 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Playa del Carmen

On the beach.Stay at this Playa del Carmen hotel and you'll be within half a mile (1 km) of Paradise Beach and 2 miles (3 km) of Playa Paraiso Golf Course. Maroma Beach is within 6 miles (10 km) and Tres Rios Ecopark is within 9 miles (15 km).

What's nearby

  • Paradise Beach - 2 min walk - 0.1 miles
  • Nicklaus Design Golf Course - 11 min walk - 0.6 miles
  • Playa Paraiso Golf Course - 16 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 1.1 miles
  • Maroma Beach - 14 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Restaurante La Plaza - ‬14 min walk
  • ‪Lobby Bar Acuarium - ‬17 min walk
  • ‪Star Café - ‬15 min walk
  • ‪Snake Bar At Iberostar Maya - ‬19 min walk

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4-star beachfront hotel near Paradise Beach
Some rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers its guests 4 hot tubs and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at Senses Riviera Maya Oceanfront Boutique hotel - Adults only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 1 building
  • 38 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Entertainment

  • 60-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.80 per accommodation, per night
  • Resort fee: USD 16.06 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

How close is Senses Riviera Maya Oceanfront Boutique hotel - Adults only to the airport?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only is 34.3 mi (297-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have an airport shuttle?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers an airport shuttle 24 hours a day, on request, for a charge of USD 150 per vehicle, roundtrip.

How close is Senses Riviera Maya Oceanfront Boutique hotel - Adults only to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only offer free breakfast?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only does not offer free breakfast.

Is there a casino at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

No, there is no casino at this hotel, but Riviera Gran Casino (21-min drive) is nearby.

What time is check-in at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

This hotel offers free self parking.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a pool?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only features an outdoor pool.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, a beachfront location, and ocean views.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a spa?

This hotel doesn't have a spa, but it does offer Swedish massages.

How close is Senses Riviera Maya Oceanfront Boutique hotel - Adults only to downtown Playa del Carmen?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only is 11.7 mi away from Playa del Carmen.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 157 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were dirty and some wear and tear in the room. There could have also been more staff available for shorter wait times. Other than that it was a beautiful resort perfect for a honeymoon
Stayed 2 nights in Nov 2025

10/10 Excellent

JOELINNE

Stayed 1 night in Sep 2025

10/10 Excellent

felipa

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

2/10 Terrible

Jumarjo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at Senses Riviera Maya for what was supposed to be my birthday trip. Unfortunately, the experience was unacceptable and forced me to leave in the middle of my stay for another resort. The problems included: Mold on the walls and overall poor cleanliness. Ongoing noisy renovations. No hot water for multiple days. Extremed limited food options compared to what was advertised. Discolored faucet water that felt unsafe to use. Instead of enjoying a milestone celebration, I was left frustrated, embarrassed, and disappointed. This resort did not provide the comfort, safety, or quality advertised. I would not recommend staying here.
Stayed 4 nights in Aug 2025

2/10 Terrible

Passiyon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not like the pictures. Needs serious renovations. Food menu can be updated, steak everyday breakfast, lunch and dinner is excessive. Pool dirty definitely got bv from it and there is no ice machine or laundry on site. Getting a ride from the resort to downtown Cancun and back was 125$ rip off!
Stayed 4 nights in Aug 2025

4/10 Poor

Felix

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The Staff was great, the property need some TLC, the pool wasn’t clean.
Stayed 7 nights in Aug 2025

10/10 Excellent

Antiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everyone there was nice the food was amazing we had a wonderful time just need to upgrade the rooms they lil outdated and have some adult activities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose Miguel

Stayed 5 nights in Aug 2025

6/10 Okay

Kiamaly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
food was meh most of the time and they had a really bad hot water problem
Stayed 6 nights in Aug 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, met with some unexpected events (the elevator was inoperable during my stay but was repaired by the time I left. Things happen no problem I got more steps counts for the day literally. The Pool Plunge took too long to fill up due to piping issues,and again it was filled up the day I left so I didn't get to enjoy it. The reason I stated these hiccups is because I wanted to point out that management did take quick and reasonable actions to correct and accommodate me. The staff members Thomas, Sophie ,Victoria at the front desk were phenomenal! All employees were very cordial as well.
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the resort was very kind and accommodating. I do wish they had a better selection of food. The snack bar food was great. Dinner options just weren't our favorite. They stayed on top of anything we needed. Tomas was great in preparing us for the trip. And Jimena was wondeful with helping us with activities. I highly recommend the Cirque dinner experience.
Stayed 5 nights in Aug 2025

6/10 Okay

Shekina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
High lights of my stay where the staff and the room. The property can use an upgrade and more amenities. The staff was wonderful and the view was amazing.
Stayed 3 nights in Jul 2025

4/10 Poor

Jazehel

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was practically empty, with very few employees and limited dining options. It was also very isolated. The drink selection was extremely basic. Overall, I will never go back to that hotel. Very boring. Mind you I never write any reviews on any hotels or products but this hotel never again!!!!
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed here many times and will be back again. Location is nice and quiet and the staff is just great. The property does need a little makeover but is a great value.
Stayed 7 nights in Jul 2025

2/10 Terrible

Victoria Ann

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 6-night stay for my birthday and had to leave after just one night. The room was unbearably humid and covered in black mold, which immediately triggered my asthma. I messaged the hotel right away with photos and explained my health concerns. They promised a manager would speak with me the next morning, but he was conveniently “unavailable” all day despite multiple attempts. The front desk offered another room, but I was too disgusted and worried for my health to stay. I checked out by early afternoon and moved to another hotel. Since then, the hotel has ignored all emails from me and Expedia requesting a refund. Extremely disappointed, this place is unsanitary and unprofessional.
Stayed 6 nights in Jul 2025

4/10 Poor

Marlen

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It WAS NOT all inclusive. Only breakfast and dinner was included. So had to pay an extra $200 for all inclusive. The food was good and fresh. There was cracks everywhere in the rooms and balcony. The pictures ARE NOT up to date.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicol

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I honestly would like my money back. The food was terrible and made me sick. Leaving me in bed all weekend. The hotel was also in horrible condition it does not deserve to be called a boutique hotel.
Stayed 12 nights in Jul 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options a little limited.... but they're good! Spacious rooms. Love the big rain head shower.
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend pictures online way old Place is poorly maintained and not very clean. If you were to stumble on the place you would think it’s abandoned not one person I came across there thought it was a good place. It looked like it was once a nice romantic spot but it is mismanaged. The staff was nice but beyond that place is a dump
Stayed 3 nights in Jul 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a good time,how ever property needs updating..Loved our honeymoon suite...has to fix up facility
Stayed 3 nights in Jul 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay at the property. It was quiet and perfect for relaxing. The staff was excellent and very friendly. I gave it 4 stars as there were a number of areas that need to be addressed. Drawbacks - There is only one restaurant and the choices where very limited. I had to complain to the chef as the same menu was served three times during our stay. I must say that he did listen and changed it up. The infinity pool is the only feature of the property. However it does need a complete makeover. The pool has many loose tiles. The beach next to the property is not safe for swimming and has a lot of seaweed, but just down the steps on the one side you can walk a short distance to a safe swimmable beach. I understand that the property is under new management and a makeover is planed.
Stayed 6 nights in Jul 2025

4/10 Poor

Bastian Enrique Chandia

Stayed 6 nights in Jul 2025

2/10 Terrible

Arnoldo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Checked out just after 1.5 days and moved to a different hotel, this hotel has really nothing to offer, don't waste your time nor money here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is small & quiet for couples looking for an intimate experience. The staff was friendly and accomodating. The food & drinks were wonderful! The room was spacious, clean & the views & sound of the ocean all day!
Stayed 7 nights in Jun 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10, cleaning staff was very kind and thorough, when we had a maintenance problem, we got situated right away, very beautiful views, amazing food and more! We definitely recommend.
Stayed 4 nights in Jun 2025