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Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach Club are also within 2 miles (3 km).
This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site.
Free WiFi, balconies
Featuring conveniences like sitting areas and coffee/tea makers, the 400 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include balconies, 24-hour room service, and minibars.
Riu Palace Riviera Maya All Inclusive ratings based on 166 Verified Reviews
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About the Riu Palace Riviera Maya All InclusiveLocation Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen, QROO 77710
Renovations + Closures
This property will be closed from 13 August 2019 to 07 December 2019 for renovations and will resume operation once the renovation is complete (completion date subject to change).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- In-room liquor dispensers
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Water fitness
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
- Golf green fees
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Snorkeling excursions
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite clubs included
- Windsurfing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Fitness facilities included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Aerobics classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- All food and beverages included
- Minibar (all beverages included)
- In-room liquor dispensers
- Meals and drinks at companion properties included
- All non-motorized water sports included
- Onsite live performances included
- Snorkeling included
Riu Palace Riviera Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Riviera Maya All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a nightclub, and a spa tub are also featured at the family-friendly Riu Palace Riviera Maya All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
- 1 building
- 400 guestrooms or units
- 3 levels
- 6 dining venues
- 4 bars or lounges
- Buffet breakfast (free)
- Bar by the pool
- Swim-up bar
- Beach lounge chairs
- Towels for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Car service
- Tour and ticket information
- Wedding services available
- Pool or billiards table
- Convenience store
- BBQ grill(s)
- Gift shop
- Beauty salon
- Computer for guest use
- Television in lobby
- Onsite shopping
- Smoking in designated areas
Family Friendly Amenities
- Outdoor pool
- Children's pool
- Free WiFi
- Grocery/convenience store
- Snack bar/deli
- Playground on site
- Free cribs/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (58.5 km / 36.4 mi)
- Parking: Free self parking
Riu Palace Riviera Maya All Inclusive offers 400 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony
- Sitting area
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Coffee maker
- Cribs (free)
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Don Manolo - This buffet restaurant serves breakfast, lunch, and dinner.
Botafogo - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Yashima - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Playground on site
- Bicycle rentals nearby
- Golfing nearby
- Sailing on site
- Scuba diving on site
- Beach volleyball on site
- Golf lessons available nearby
- Kayaking on site
- Windsurfing on site
Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
- Check-in time ends at 11 PM
- Check-in time starts at 3 PM
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
Guests will be asked to pay the following charges at the property:
- Destination fee: MXN 20 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
- All Inclusive Riu Palace Riviera Maya
- Maya Riviera All Inclusive
- Riu Palace Maya
- Riu Palace Riviera
- Riu Palace Riviera Maya
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- Riu Palace Riviera Maya All Inclusive Playa del Carmen
- Riu Palace Riviera Maya Playa del Carmen
- Riu Riviera
- Riu Riviera Maya Palace
- Riu Palace Riviera Maya All Inclusive All-inclusive property
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You should know
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.