Hotel Riu Playacar - All Inclusive

3.5 star property
3.5-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
22-inch TV with satellite channels
Garden
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪13 min walk‬
  • Playacar Golf Club
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪255 min drive‬

Room options

Standard Double Room (B2C-US)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (M)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C)

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

Junior Suite (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Mexico

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 1 Full Bed(s)

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).

What's nearby

  • Playacar Beach - 13 min walk - 0.7 miles
  • Playacar Golf Club - 2 min drive - 0.5 miles
  • Quinta Avenida - 5 min drive - 1.5 miles
  • Playa del Carmen Maritime Terminal - 5 min drive - 1.6 miles
  • Xcaret Eco Theme Park - 14 min drive - 5.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

3.5-star beachfront property near Playa del Carmen Main Beach
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 22-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

How close is Hotel Riu Playacar - All Inclusive to the airport?

Hotel Riu Playacar - All Inclusive is 20.3 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on May 8, 2025 start from $249.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Playacar - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Playacar - All Inclusive.

How close is Hotel Riu Playacar - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Playacar - All Inclusive offer free breakfast?

Hotel Riu Playacar - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Playacar - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Playacar - All Inclusive?

This property offers free self parking.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Playacar - All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Asian cuisine and a poolside location.

Does Hotel Riu Playacar - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy mani/pedis and massages.

How close is Hotel Riu Playacar - All Inclusive to downtown Playa del Carmen?

Hotel Riu Playacar - All Inclusive is 1.8 mi away from Playa del Carmen.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and grounds/property well kept. Bed was comfy a little too firm for me but the wife liked it so that’s a win. We upgraded to a partial ocean view room and the balcony did have a very nice view. Upgrade didn’t cost much. Hard-working, friendly, cheerful staff. Requested extra pillows. Extra pillows delivered in 20 minutes. Requested extra coffee for the room. Extra coffee delivered in 20 minutes. We were fine with the food. Breakfast and lunch were good and dinner buffet had many options so there. Neat little shopping mall across the street with a Starbucks. Beautiful beach and plenty of loungers. The walk into town was a little long for me. I am 61. 10 bucks for a cab. That’s doable. Definitely recommend this resort just wish they had some mid range booze. Jack Daniel’s at least. Got stuck with Johnny Walker Red.

10/10 Excellent

Jennifer Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff were all super friendly and the food was excellent! We cannot wait to go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

PEDRO ANTONIO BELFIORE DE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in the Sun

wow. what a lovely 10 days at the Riu. great food, beach, service, etc. pools were large and good activities. we will be back!
Stayed 10 nights in Jan 2025

8/10 Good

Roman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a cart to transport luggage and guests to and from guest rooms. We had to drag our luggage. We arrived early but were able to use all the amenities before our room was ready. Good idea to cancel reservation restaurants. Poor breakfast.
Stayed 6 nights in Jan 2025

8/10 Good

Pedro

Stayed 3 nights in Dec 2024

2/10 Terrible

Lydiaelisee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. The liquor was the cheapest options. The rooms were outdated. There was wolf life, large rodents everywhere. The food was also the cheapest options. I’ve stayed at other RIU and this is the worse. I suggest trying literally any other one near this area.
Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

6/10 Okay

Henry

Stayed 9 nights in Nov 2024

10/10 Excellent

leticia lozano

Stayed 7 nights in Dec 2024

10/10 Excellent

Gregory

Stayed 8 nights in Nov 2024

10/10 Excellent

Jessica Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed at this Riu in December of 2020 and again in December 2024. We love that the resort is small enough that walking from our room to the beach to restaurants for meals isn’t a long task, yet the resort is big enough to feel luxurious. The staff were the most upbeat, friendly staff you could ask for. Always smiling, providing drinks, and fun activities from games on the beach to diving contests in the pool and water Zumba. Each morning a yoga class was provided. There’s always something going on to help you stay entertained. Early each morning you can find the staff hard at work to scrub every square foot of the property. It was immaculate. We went kyaking, parasailing, and snorkeling right off the beach. If I had to say anything somewhat negative it would the beds. In 2020 they provided king beds but in 2024 they put two full size beds together. They kept separating and moving. Not the most comfortable sleeping arrangement. However, that’s okay, just nap on the beach!! Overall I love this resort. Worked out really well for having young children (4 & 6 in 2020 and 8 & 10 in 2024) so that we didn’t have to walk far and I felt very self allowing them to explore the resort without me.
Stayed 6 nights in Dec 2024

4/10 Poor

Tadeusz

Traveled with family
Liked: Staff & service, amenities
It takes 22 hours from check in to get ordinary room what we paid for. First one was in the attics with like jail house windows , second had dirty , stain sheets and finally we got our room after fitting 22 hours with reception staff.. Terrible welcome from Riu Playacar
Stayed 5 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was close to restaurants and pools. Very lush property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Grayson Hutchinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and smaller than similar resorts in the area which made for a quiet vacation and a familiar feeling for the duration of our stay.
Stayed 6 nights in Dec 2024

6/10 Okay

Cristina

Liked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Pramod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff. Ever ready to help. Prompt service. Smiling. Will always recommend. All the best
Stayed 5 nights in Dec 2024

8/10 Good

Kyria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
L’hôtel ne devrait pas avoir 5 étoiles. La nourriture était en deçà de mes attentes et ils n’ont pas de vrai couteau à steak pour la viande coriace! Pour le reste, la plage est magnifique et le personnel assez agréable et aidant (malgré que la majorité soit unilingue espagnole).
Stayed 8 nights in Dec 2024

10/10 Excellent

Arelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything plus you can visit all Riu for the same price they are only a few black away.
Stayed 4 nights in Dec 2024

10/10 Excellent

mark joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there 3 years in a row and we love it. Going back next year as well.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mary J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach access, lots of lounge chairs, great food choices & options.
Stayed 4 nights in Dec 2024

10/10 Excellent

Emilo

Liked: Cleanliness, staff & service, property conditions & facilities
Como ver mucha mas bejetacion del camino del lavi asia el mar

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained. The rooms are a little outdated but super clean, comfortable beds, dependable hot water supply, rather quiet air condition, equipped with everything you need while on holidays. During our sty, the staff made all efforts to organize entertainment during the each day and create a festive atmosphere, as it was close to Christmas. The food was very tasty (better than all inclusive average) and rather good selection. This resort was a good choice although it was not the best we’d ever stayed at, but we did have a good time and no regrets.
Stayed 11 nights in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Amenities
The food
Stayed 5 nights in Dec 2024