Within 6 miles (10 km) of this property, you'll find El Manglar Golf Course and Sanctuary of Hope and Time Capsule. Maroma Beach and Puerto Morelos Town Square are within 9 miles (15 km).
A full-service spa, 5 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and valet parking.
Indoor spa tubs, iPod docks
Boasting indoor private spa tubs and jetted bathtubs, the 162 guestrooms offer LCD TVs with satellite channels, along with free minibar items. Furnished balconies or patios, iPod docks, and sitting areas are also available.
Dec 4, 2018 by Hotel Management
Thank you for such a wonderful review and for sharing your experiences with the community. I’m sure your review will help many with future vacation choices.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Generations Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Generations Riviera Maya, Gourmet All Inclusive by Karisma offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Free breakfast is available. Public spaces have WiFi for a fee. A children's pool, spa services, and a terrace are also featured at the luxury Generations Riviera Maya, Gourmet All Inclusive by Karisma. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking , Free valet parking
Generations Riviera Maya, Gourmet All Inclusive by Karisma offers 162 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and DVD players. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast.
Chef Market - This family restaurant serves breakfast, lunch, and dinner.
Habb Lounge - This restaurant specializes in Mediterranean cuisine and serves dinner only.
China Table - This restaurant specializes in Asian cuisine and serves dinner only.
Palapa Bar and Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
NÁAY SPA has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy.
The spa is open daily. Guests under 4 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.