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Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
4.5-star beachfront hotel near Maroma Beach

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Photo gallery for Valentin Imperial Rivera Maya All Inclusive - Adult Only

Dunas Private Pool Ocean View Top Floor Suite | Premium bedding, down comforters, free minibar, in-room safe
Emerald Junior Suite | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead
Private beach, white sand, beach cabanas, sun loungers
Point of interest
Private beach, white sand, beach cabanas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Place, Paradise Beach
    ‪17 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Diamond Suite

Diamond Suite | Premium bedding, down comforters, free minibar, in-room safe

Diamond Suite

  • 1601 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Swim Up Junior Suite

Golden Swim Up Junior Suite | Premium bedding, down comforters, free minibar, in-room safe

Golden Swim Up Junior Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 640 sq ft
  • Sleeps 2

View all photos for Suite Imperial Privé

Suite Imperial Privé | Premium bedding, down comforters, free minibar, in-room safe

Suite Imperial Privé

  • 1032 sq ft
  • 1 bedroom
  • Sleeps 3

View all photos for Golden Superior Junior Suite

Golden Superior Junior Suite | Balcony view

Golden Superior Junior Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 656 sq ft
  • Sleeps 2

View all photos for Deluxe Junior Suite - Garden View

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Junior Suite - Garden View

9.4 out of 10
Exceptional
(73 reviews)
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Golden Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

Golden Junior Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Emerald Junior Suite

Emerald Junior Suite | Living area | 50-inch Smart TV with satellite channels, iPod dock, foosball

Emerald Junior Suite

9.8 out of 10
Exceptional
(22 reviews)
  • 624 sq ft
  • Partial ocean view
  • Sleeps 2

View all photos for Silver Junior Suite

Silver Junior Suite | Premium bedding, down comforters, free minibar, in-room safe

Silver Junior Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Onyx

Suite Onyx | Premium bedding, down comforters, free minibar, in-room safe

Suite Onyx

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dunas Private Pool Ocean View Suite

Dunas Private Pool Ocean View Suite | Premium bedding, down comforters, free minibar, in-room safe

Dunas Private Pool Ocean View Suite

  • 678 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Dunas Private Pool Ocean View Top Floor Suite

Dunas Private Pool Ocean View Top Floor Suite | Premium bedding, down comforters, free minibar, in-room safe

Dunas Private Pool Ocean View Top Floor Suite

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

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Premium bedding, down comforters, minibar, in-room safe

Banyan Tree Mayakoba

Playa del Carmen
  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 1,000 reviews
$776 nightly
The price is $921
Jan 27 - Jan 28
Total with taxes and fees
Banyan Tree Mayakoba

About the neighborhood

Playa del Carmen

Beachfront retreat .You'll be within 12 miles (20 km) of Maroma Beach and 25 miles (40 km) of Xcaret Eco Theme Park.

What's nearby

  • Nicklaus Design Golf Course - 9 min walk - 0.5 miles
  • Paradise Beach - 17 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.3 miles
  • Playa Paraiso Golf Course - 5 min drive - 1.6 miles
  • Maroma Beach - 15 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Lobby Bar Acuarium - ‬13 min drive
  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪El Mar Y Tierra - ‬3 min walk
  • ‪Don Miquel - ‬10 min walk

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5-star beachfront hotel near Maroma Beach
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 9 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and indoor private hot tubs. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms feature iPod docking stations and MP3 docking stations. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available for a fee of USD 94; reservation required
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Lazy river
  • Music library
  • Piano
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with premium satellite channels
  • iPod dock
  • MP3 dock
  • Private pool

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 184 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Hosted evening meal: USD 94

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Frequently asked questions

How close is Valentin Imperial Rivera Maya All Inclusive - Adult Only to the airport?

Valentin Imperial Rivera Maya All Inclusive - Adult Only is 36.4 mi (278-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Valentin Imperial Rivera Maya All Inclusive - Adult Only on Jan 24, 2026 start from $615.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have an airport shuttle?

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 184 per room, roundtrip.

How close is Valentin Imperial Rivera Maya All Inclusive - Adult Only to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only offer free breakfast?

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, there is no casino at this hotel.

What time is check-in at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

This hotel offers free self parking and valet parking.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a pool?

Valentin Imperial Rivera Maya All Inclusive - Adult Only features 3 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a restaurant?

Valentin Imperial Rivera Maya All Inclusive - Adult Only is home to L´ Olivo, which features Italian cuisine.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a spa?

Pamper yourself with a day at Aromance, where you can enjoy facials, sports massages, and aromatherapy.

How close is Valentin Imperial Rivera Maya All Inclusive - Adult Only to downtown Playa del Carmen?

Valentin Imperial Rivera Maya All Inclusive - Adult Only is 12.5 mi away from Playa del Carmen.

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1345 out of 1675 reviews
Rating 8 - Good. 215 out of 1675 reviews
Rating 6 - Okay. 71 out of 1675 reviews
Rating 4 - Poor. 23 out of 1675 reviews
Rating 2 - Terrible. 21 out of 1675 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Stayed 10 nights in Dec 2025

10/10 Excellent

JASON, spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Vito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always fantastic. Can’t rate this place high enough
Stayed 5 nights in Oct 2025

10/10 Excellent

Gregory Thomas

Stayed 5 nights in Oct 2025

10/10 Excellent

Laura A

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, everything was wonderful!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Carrie, Fort Wayne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
READ BEFORE BOOKING! If you're looking for a resort with an amazing ocean view and nice breeze, this is NOT the place for you. Although the property is beautiful, it's extremely spread out, difficult to navigate (had to bust out google maps to find places) and worst of all it's too far from the ocean and blocked by trees where you get zero breeze and and are ATTACKED by mosquitos constantly. The grounds are very secluded and it's like you're vacationing in the rain amazon rain forest. There was some pretty cool wildlife on site, even monkeys, which should help you envision the forest like atmosphere this place sits in. The staff was nice and the food was decent but the environment is where I struggled. If found myself in the pool the whole time just to get some relief from the stale heat and humidity but even then the pool was warm and gave zero refreshment. As good as the food was and as friendly as the staff was, they lacked a sense of urgency when bringing food and drinks. The activities were just OK and after 9PM, there really wasn't a whole lot to do. Considering this is an adults only place, it seemed pretty quiet and boring. The restaurants were impossible to get into (reservations were not a thing) so you were waiting outside, with the mosquitoes, 2+ hours just to eat in the non-buffet places. I was very underwhelmed and won't be going back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sara, Cobble hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here, got a swim out suite the resort was amazing
Stayed 7 nights in Oct 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are coming back! we really enjoyed our stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spotless and staff was very attentive
Stayed 5 nights in Oct 2025

8/10 Good

Kathryn E

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious restroom and love the hacienda look.
Stayed 4 nights in Oct 2025

10/10 Excellent

Janee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amamzing stay at the Valentin! First timers and will be returning. The property is so beautiful and it was some of the best resort food we’ve ever had. The pool entertainment is awesome. All around 10/10
Stayed 5 nights in Oct 2025

10/10 Excellent

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was magical. The staff are so incredibly kind and fun. Between the beach access, large popular pool and smaller quieter pools, you can really craft your perfect vacation. The on site Martini Bar and Sports Bar offer great pre/post dinner options. All of the restaurants were lovely and offered great variety. The spa was absolutely excellent the massage I will be dreaming about until my next one! Can't wait to come back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Victor rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
I love how much they preserve the wildlife while including the resort Into it everyone was friendly and super helpful we will be returning
Stayed 3 nights in Oct 2025

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa Marie Daliva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities were great. Staff was amazing on-site and off. We meet a few downtown and they recognized us and were very friendly and helpful. I didn't like that you had a dress code for slacks and shoes for every restaurant at dinner. I may want to dress up once, maybe twice but not every night. You need at least one place that is casual every night.
Beautiful pool areas
Stayed 4 nights in Oct 2025

10/10 Excellent

Francisco J

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIM offers the perfect balance between tranquility and fun. You can choose to relax alone in a quiet area or join in on the lively activities. The lush trees and greenery create a serene, natural vibe. The staff is friendly and welcoming throughout the entire property—you truly feel at home. We're already planning our next trip back to the Valentin Imperial!
Stayed 7 nights in Sep 2025

6/10 Okay

Shailee K.

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The biggest issue here was the service. With the amount of money you’re paying to be there, I didn’t feel they were very accommodating. No one was really going out of their way to make our stay top notch. Also if you don’t have the Prive package they basically don’t care about you. I would say for a couples trip this would be fine but for a group it was not great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

D'Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very sunny in Mexico, perhaps a few umbrellas around the pool. For convenience say, opposed to key cards for the rooms, maybe wristband key access
Stayed 3 nights in Sep 2025

10/10 Excellent

Aleksandr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go again
Stayed 7 nights in Sep 2025