You'll be within 6 miles (10 km) of Maroma Beach and 20 miles (32 km) of Xoximilco. Xcaret Eco Theme Park is 20.3 mi (32.7 km) away.
This all-inclusive property features a private beach, a full-service spa, and 8 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 3 outdoor pools and free perks like buffet breakfast and valet parking.
Free WiFi, iPod docks
The 540 individually decorated guestrooms offer free WiFi and iPod docks. Free minibar items, furnished balconies or patios, and 24-hour room service are also available.
May 12, 2022 by Isabel Casanova
Dear Guest, Thank you kindly for you valuable rating and comments We look forward to welcoming you again soon
Mar 21, 2022 by Isabel Casanova
Dear Guest, Thank you kindly for you valuable rating and comments that are very important to us. We look forward to welcoming you again soon Regards
Feb 7, 2022 by vi
Dear guest, On behalf of our entire team at Valentin Imperial Riviera Maya, we want to thank you for the time you invested to share your kind comments. You can have total certainty that on your next visit we will bend over backward to make of your holidays something unforgettable. On the other hand, we also appreciate the timely observations you made regarding the rooms; we will be happy to verify this with our entire team in order to ensure the quality of our services and amenities we provide to our guests at all times. Our kindest regards,
Dec 15, 2021 by VI
Dear guest, On behalf of the entire team that makes up Valentin Imperial Riviera Maya, thank you! We really appreciate the kind words you have shared with us and the world by recommending the services and experience you had while you were here with us during your holidays. We focus on the best customer service and making all our guests feel like family and at home. Looking forward to welcoming you back very soon!
Nov 24, 2021 by JV
Dear guest, Thank you for sharing such kind words of the great service and holidays you experienced while you were here with us; it was truly a pleasure to have you around. You have a place right here waiting for you every time you wish it. Looking forward to welcoming you back with wide-open arms.
Oct 12, 2021 by Fernando Can - Social Media
Dear Tracey, Thank you for visiting our hotel, we sincerely appreciate your kinds words and hope to see you again.
Sep 21, 2021 by Fernando Can - Social Media
Dear Tiffany Leigh, We are glad to hear you had a wonderful time at our hotel, our staff members are happy for being able to surpass your expectations, we are delighted to learn we will welcome you back again. Your recommendations will be of great help to future travelers. Best regards,
Sep 20, 2021 by Fernando Can - Social Media
Dear Vladimir, Thank your for sharing your amazing words on this valuable platform, we are sure your words will be of great value to future guests. Best regards,
Sep 19, 2021 by Fernando Can - Social Media
Dear Richard, Thank you for giving us the opportunity to be at your service, we are glad everything was better than expected, we will share your recognitions among our staff members. Best regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Valentin Imperial Riviera Maya All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Valentin Imperial Riviera Maya All Inclusive - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a health club, and a steam room. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers 540 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
L´ Olivo - This restaurant specializes in Italian cuisine and serves dinner only.
Ginger - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Taman Sari - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
L´Alsace - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a lazy river, a health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Valentin Imperial Riviera Maya All Inclusive - Adults Only is listed in the 2021 Travel + Leisure 500.