Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
5-star beachfront property near Ferry to Cozumel

Choose dates to view prices

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Restaurant
Restaurant
Restaurant
Suite Ocean Front Adults | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • All inclusive
  • Pet friendly
  • Bar

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪14 min walk‬
  • Xplor Theme Park
    ‪3 min drive‬
  • Ferry to Cozumel
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite, Oceanfront

8.8 out of 10
Excellent
(13 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River

9.0 out of 10
Wonderful
(111 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite (Garden)

9.0 out of 10
Wonderful
(81 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Swim Up Garden

8.8 out of 10
Excellent
(25 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite River Spa

9.2 out of 10
Wonderful
(11 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .Within 2 miles (3 km) of this Playa del Carmen property, you'll find Xenses Park and Xcaret Eco Theme Park. Also, Xplor Theme Park is within 2 miles (3 km) and Ferry to Cozumel is within 6 miles (10 km).

What's nearby

  • Xcaret Eco Theme Park - 14 min walk - 0.8 miles
  • Xenses Park - 17 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles
  • Playacar Golf Club - 10 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪The Buffete - ‬8 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
  • ‪Lobby Bar - ‬3 min drive
  • ‪Cupcake Cafe - ‬9 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star beachfront property near Ferry to Cozumel
Some rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This luxury property also offers a steam room and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to the airport?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is 18.4 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Sep 30, 2025 start from $708.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have an airport shuttle?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free breakfast?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property offers free self parking and valet parking.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only features 15 outdoor pools.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a restaurant?

Yes, there are 10 restaurants on site.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a spa?

This property has a spa, which features prenatal massages, body scrubs, and facials.

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to downtown Playa del Carmen?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is 1.7 mi away from Xcaret.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1072 out of 1375 reviews
Rating 8 - Good. 148 out of 1375 reviews
Rating 6 - Okay. 69 out of 1375 reviews
Rating 4 - Poor. 39 out of 1375 reviews
Rating 2 - Terrible. 47 out of 1375 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

alan troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Myrna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the property to the food and restaurants and amenities were excellent. The parks and activites were awesome. It was worth every penny to stay in this beautiful resort.And all the employees are very pleasant and kind. We can't wait to go back😊
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

4/10 Poor

seung

Traveled with family
Disliked: Amenities
Good morning people, I just wanted tell you guys that the hotel Xcaret arte was okay, I expected more on the service. I has a issue with my room. It was very cold and I call the front desk and they send a maintenance guy to fix the AC, and after I got back from my adventure the room was still cool as hell. So I call the front desk again and told them that the room was still cold and asked them to send a another person to fix the AC. So this time I waited for the maintenance person, and then he took off the picture frame from the restroom and reset the breaker and told me to turn on AC on when the temperature reaches the desired temperature so I was waiting for the temperature to reach the desired temperature but about 5 minutes the AC came on automatically. So I went to the talk to the manager about the issue and she told me that the AC is preset from the hotel and told me that I can not change the temperature, so I was arguing with her why in the hell they did not tell me from the beginning, why did they send the maintenance guy twice. So she told me that she wanted to help me and charge the room so I told her that charging the room is not helping me because the AC is preset through the whole hotel so she did not do anything for me. I paid $6,000 dollars for 4 nights and I had to turn off the breaker when is cold and turn on the breaker when it was hot so I was the automatic AC. I definitely do not recommend this hotel if you guys want to change the AC temperature t
Stayed 4 nights in Jun 2025

10/10 Excellent

Davinder

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worth it, im going 2nd time for sure
Stayed 5 nights in May 2025

10/10 Excellent

alecia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the ability to paddle board and all of the spaces to lounge. I would highly recommend staying here if you are looking for a chill get away with great food options.
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco, North Hollywood

Stayed 3 nights in May 2025

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 will recommend to all !!!
Stayed 7 nights in May 2025

10/10 Excellent

Salvador, Gardena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything made by hand
El Mercado breakfast lunch and dinner
Stayed 4 nights in May 2025

2/10 Terrible

Itamar

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

saratkumar

Stayed 3 nights in May 2025

10/10 Excellent

Charlie

It was absolutely amazing! First time at a resort that was all inclusive and I was not disappointed. We were treated like royalty the entire time and all of the amenities and options were amazing. Already reserved another spot for later in the year!
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
beautiful visit cannot wait to go again
Stayed 5 nights in May 2025

10/10 Excellent

Miguel, Midland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place!
Stayed 2 nights in Mar 2025

8/10 Good

Lucinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love the property-so beautiful! Rooms are very nice and clean. Service at the restaurants was hit or miss. Took a long time to get your drink orders, even for a coke. Food/service was pretty good at the full service restaurants. At the buffets- I wish there was a make your own taco bar instead of having somebody make your taco every time- too long wait time-for the made fresh items. Sometimes I just want to get it and go and make it just the way I like it! Love the parks!.
Stayed 5 nights in May 2025

10/10 Excellent

Azita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on everything!!!
Stayed 3 nights in May 2025

10/10 Excellent

Herminia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing vacation. The resort is beautiful, the staff deseve a 10 they were all amazing. The food was delicious. 10 out of 10 for Xcaret Arte.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in May 2025

10/10 Excellent

colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler this was amazing, all inclusive amenities galore! The swim up garden room was an absolute dream to sleep In each night, everything from the historic art and soul poured into each room to the smallest details of local made goodies left as gifts almost daily, each with its own story to tell of its origins and heritage. The staff were all super helpful one gentleman even went as far as to pause his duties and directly escort me to the gym area. Everything from the beaches, the gift shops, the endless drink and food options made this stay definitely a hard one to top!
Stayed 3 nights in May 2025

10/10 Excellent

Arash

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Second time at this resort. Great for couples and small groups. Very convenient. Great food options and many activities.
Stayed 5 nights in May 2025

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Marybell

Stayed 1 night in May 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2025