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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
5-star beachfront property near Ferry to Cozumel

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Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Ecotours
Suite Ocean Front Adults | View from room
Theater show
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Restaurant

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • All inclusive
    All inclusiveAll inclusive
  • Free airport shuttle
    Free airport shuttleFree airport shuttle

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • Popular LocationFerry to Cozumel9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive
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The price is $1,065
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$1,291 total
includes taxes & fees
Aug 10 - Aug 11
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About the neighborhood

Playa del Carmen

Beachfront retreat .Within 2 miles (3 km) of this Playa del Carmen property, you'll find Xenses Park and Xcaret Eco Theme Park. Also, Xplor Theme Park is within 2 miles (3 km) and Ferry to Cozumel is within 6 miles (10 km).

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪The Buffete - ‬1 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪La Laguna - ‬5 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star beachfront property near Ferry to Cozumel
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to the airport?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is 18.4 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Jul 30, 2024 start from $917.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have an airport shuttle?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free breakfast?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property offers free self parking and valet parking.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only features 15 outdoor pools.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a restaurant?

Yes, there are 10 restaurants on site.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a spa?

This property has a spa, which features deep-tissue massages, body wraps, and hydrotherapy.

How close is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only to downtown Playa del Carmen?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is 1.7 mi away from Xcaret.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1428 out of 1797 reviews" "
Rating 8 - Good. 178 out of 1797 reviews" "
Rating 6 - Okay. 77 out of 1797 reviews" "
Rating 4 - Poor. 55 out of 1797 reviews" "
Rating 2 - Terrible. 59 out of 1797 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID, long beach

Stayed 3 nights in Apr 2024

2/10 Terrible

Matthew

Disliked: Staff & service
Title: Disappointing Experience at Xcaret Arte for a Special Occasion Two years ago, my experience at Xcaret Arte was stellar, prompting me to choose this location once again for another milestone - my 40th birthday. Unfortunately, this visit has not lived up to the previous standard, leading me to reconsider my recommendation of this hotel. Despite booking five rooms directly through the hotel based on the promise of enhanced service, our experience has been anything but satisfactory. A primary issue has been the unavailability of the Michelin star restaurants. Despite assurances that the booking of these highly sought-after dining experiences would be managed on our behalf, upon arrival, we found them completely booked. This oversight has significantly impacted our celebration, as no accommodations could be made for our large party. The difference between our current experience and the one from two years ago is night and day. Previously, every detail was handled with care, ensuring a memorable celebration. This time, the lack of attention to our specific needs and the failure to secure important aspects of our trip has left us deeply disappointed. For those considering Xcaret Arte for a special occasion or group event, I would advise caution. The inconsistency in service and failure to deliver on promises may mar your experience as it did ours. Unfortunately, based on this visit, I cannot recommend Xcaret Arte at this time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was 10/10
Stayed 2 nights in Apr 2024

4/10 Poor

SILVIA

Stayed 3 nights in Apr 2024

10/10 Excellent

Niv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff, the parks, the architecture. We were there on a honeymoon and enjoyed every second! (very expensive though)
Stayed 13 nights in Mar 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
All was great - just way too expensive.
Stayed 6 nights in Apr 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staffers were super helpful, and willing to answer your questions. From the gardeners to the bus drivers, waiters, etc., all really friendly
Stayed 5 nights in Apr 2024

10/10 Excellent

Kacie, Reno

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly service and all inclusive.
Stayed 4 nights in Mar 2024

2/10 Terrible

Wei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not worth the money.
Stayed 3 nights in Mar 2024

10/10 Excellent

Paulino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation.
Stayed 4 nights in Mar 2024

10/10 Excellent

ANA C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Mar 2024

10/10 Excellent

Chris

Stayed 4 nights in Mar 2024

2/10 Terrible

Wei

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Where do I begin with? First of all. The pool and beach hours they closed everything at 1900 or earlier. So when you finished visiting the parks and do other stuff the pool is closed. I don’t even got to enjoy the pool and the beach much. Unlike other hotels. I think they keep everything open until 2100 or something like that. This hotel is expensive and the food are cheap. No high quality food. The taste is so disappointed some of the restaurants are only open to “VIP” guests. And if you want to eat there. You have to pay!!!! What happened to all inclusive hotels!!! I already paid a lot !!!! Just don’t go. If you want to visit the parks just buy the passes. Stay somewhere else.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Anna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Perfect combination of luxury, nature, history, and access to adventure! Loved our time here!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse Honer

Liked: Amenities
Top notch all the way around with facilities and food
Stayed 4 nights in Mar 2024

10/10 Excellent

Yohana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we loved it
Stayed 3 nights in Mar 2024

10/10 Excellent

Edward

Stayed 5 nights in Mar 2024

10/10 Excellent

Lizeth E

Stayed 4 nights in Mar 2024

10/10 Excellent

Rosario

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing food and service!
Stayed 4 nights in Mar 2024

10/10 Excellent

Tina

Stayed 5 nights in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much… we’ve already booked another trip for next year .
Stayed 1 night in Mar 2024

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely but overpriced
While we enjoyed our stay at Xcaret Arte and its parks, it doesn't match to other properties in its price class like Kudadoo Maldives.
Stayed 2 nights in Mar 2024

10/10 Excellent

Noe Silva

Stayed 3 nights in Mar 2024