On the beach
With a stay at this Playacar property, you'll be close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Also nearby are Mamitas Beach Club and Quinta Avenida.
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like full breakfast and valet parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 201 guestrooms also offer free WiFi and free minibar items. Other amenities include iPod docks, 24-hour room service, and LED TVs with satellite channels.
Apr 3, 2019 by Playacar Palace
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This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Playacar Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playacar Palace All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, an outdoor tennis court, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. This 4.5-star Playa del Carmen property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Playacar Palace All Inclusive offers 201 air-conditioned accommodations with iPod docking stations and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free full breakfast daily from 7 AM to 11:30 AM.
Playacar Palace All Inclusive has 3 restaurants on site.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the health club or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Sun Palace Couples Only All Inclusive, and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake, bottle of sparkling wine, complimentary honeymoon dinner at select restaurants, 2 honeymoon t-shirts, 2 keepsake bathrobes, specialty petit fours, 1 beach bag, breakfast in bed (upon request), guaranteed turndown service, and late check-out to 6 PM (subject to request and availability).
Must book a minimum 3-night stay to receive benefits. Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.