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Playacar Palace All Inclusive

4.5 star property
4.5-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, sauna, steam room, body treatments
Superior Governor Suite Ocean View - King Size Bed | View from room
Superior Deluxe Ocean View - Kids & Teens Free | View from room
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

  • 525 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Free

8.0 out of 10
Very good
(9 reviews)
  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Walk Out Suite Ocean Front - Kids & Teens Free

8.0 out of 10
Very good
(2 reviews)
  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Governor Suite Ocean View - King Size Bed

  • 525 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Kids & Teens Free

9.2 out of 10
Wonderful
(18 reviews)
  • 527 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 525 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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  • Hot Tub
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About the neighborhood

Playa del Carmen

On the beach.A stay at this Playacar property places you steps from Playa del Carmen Maritime Terminal and a 5-minute walk from Quinta Avenida. Playa del Carmen Main Beach and Paseo del Carmen are also within half a mile (1 km).

What's nearby

  • Playa del Carmen Maritime Terminal - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Playacar Golf Club - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Los Aguachiles - ‬3 min walk
  • ‪Madremia - ‬5 min walk
  • ‪Bella Italia - ‬3 min walk

About this property

Playacar Palace All Inclusive

4.5-star beachfront property near Playa del Carmen Main Beach
Playacar Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playacar Palace All Inclusive like an outdoor pool and a children's pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Playacar Palace All Inclusive offers 201 accommodations with indoor private hot tubs and iPod docking stations. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,847 reviews
$204 nightly
The price is $250
Oct 4 - Oct 5
Total with taxes and fees
The Royal Haciendas All Inclusive

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 21-inch LED TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playacar Palace All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 49 per person (roundtrip)
  • Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

How close is Playacar Palace All Inclusive to the airport?

Playacar Palace All Inclusive is 20.9 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Playacar Palace All Inclusive?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on Oct 1, 2025 start from $294.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Playacar Palace All Inclusive have an airport shuttle?

Playacar Palace All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 49 per person, roundtrip.

How close is Playacar Palace All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Playacar Palace All Inclusive offer free breakfast?

Playacar Palace All Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Playacar Palace All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min walk) is nearby.

What time is check-in at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Playacar Palace All Inclusive?

This property offers free self parking and valet parking.

Does Playacar Palace All Inclusive have a pool?

Playacar Palace All Inclusive features an outdoor pool and a children's pool.

Does Playacar Palace All Inclusive have a restaurant?

Yes, there are 3 restaurants on site.

Does Playacar Palace All Inclusive have a spa?

Pamper yourself with a day at Awe Spa, where you can enjoy hydrotherapy, body wraps, and reflexology.

How close is Playacar Palace All Inclusive to downtown Playa del Carmen?

Playacar Palace All Inclusive is 0.7 mi away from Playa del Carmen.

Reviews

Playacar Palace All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

Reviews

4/10 Poor

Omar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We didn’t like our room and the refrigerator didn’t work.
Stayed 7 nights in Jun 2025

10/10 Excellent

CESAR AUGUSTO

Liked: Cleanliness, amenities, property conditions & facilities
y
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The dining options were amazing at Playacar, from the Buffet to the restaurants. The standout for us was the Madremia restaurant. The servers were so knowledgeable and provided amazing options. The mixologists at the restaurant were next level!
Stayed 5 nights in May 2025

8/10 Good

William M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
I like that recruiting for time share don’t bother you like an another resorts. And the facilities were very nice.
Stayed 5 nights in May 2025

10/10 Excellent

Warren James

Stayed 6 nights in May 2025

10/10 Excellent

Lady

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had such a great time, the food was delicious, our room was super clean, all the staff were super nice and welcoming. Eric, ingrid and Perla at the pool, Ivan at Madre Mia restaurant, and of course the people who had our room nice and clean every day. Location was super convenient since we were just close to the ferry tp go to Cozumel and 10 minutes away from Xcaret.
Stayed 5 nights in May 2025

10/10 Excellent

Rosa

Stayed 5 nights in May 2025

10/10 Excellent

Salim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in May 2025

10/10 Excellent

Sonya Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family vacation to Playacar Palace was incredible! We had such an amazing time and the staff went above and beyond! The facility was amazing, the staff were wonderful, the food and drinks were extremely high quality, we were super impressed! This was our first time at a Palace Resort and we are now looking into booking at another Palace Resort because of our experience. We LOVED this resort so much!! Can't wait to go back!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located in a great spot. Walk into town and do some shopping or grab something at the Farmacia. Catch the ferry to Cozumel, or take a tour to Tulum which is less than an hour away.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Quynh Dao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional, the entire property was impeccably clean, and the staff were friendly and attentive throughout our stay. We had a wonderful experience overall. The only downside was the presence of a large amount of sargassum on the beach, but of course, that’s a natural occurrence and beyond the hotel’s control.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 6 nights in Mar 2025

10/10 Excellent

candice michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Beautiful property.
Stayed 4 nights in Apr 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location but most important it is the staff is so polite and welcoming all the time. I hope that in the description of the oceanview rooms, they would mention if balcony is part of the room. The beach is getting eroded but it is not hotel problem but climate result. Love the staff, the quiet ambience, shows at night time and walk around hotel. The food in the restaurants was fantastic
Stayed 5 nights in Apr 2025

6/10 Okay

Yendris Gonzalez

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
The service in the restaurants was very poor and unfriendly. They also had many rules regarding reservations and opening hours. The pool closed early, and at 10 a.m. on Saturday, the pool bar was still closed. The only VIP benefit we received was a room upgrade. Otherwise, the service at the facilities was average.
Stayed 3 nights in Apr 2025

8/10 Good

Luis, Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff was super friendly and helpful. Treated us like kings. Service was excellent
Stayed 6 nights in Mar 2025

10/10 Excellent

Kavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Playacar Palace. Would go again. Staff was great and the property was well maintained. Very happy with the experience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Yusley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sotero el del buffet went above and beyond and served us traditional Mexican food and gave us a very well experience
Stayed 6 nights in Mar 2025