Playacar Palace All Inclusive

4.5-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Outdoor pool, pool umbrellas, sun loungers

Superior Deluxe Ocean View - Kids & Teens Free | View from room

Superior Governor Suite Ocean View - King Size Bed | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast included

Explore the area

Playa del Carmen, QROO

Place, Playa del Carmen Maritime Terminal
‪2 min walk‬
Place, Quinta Avenida
‪3 min walk‬
Place, Playa del Carmen Main Beach
‪5 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Walk Out Suite Ocean Front - Kids & Teens Free

Very good

527 sq ft
Ocean view
Sleeps 4
1 King Bed

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

525 sq ft
2 bedrooms
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

Very good

527 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Governor Suite Ocean View - King Size Bed

525 sq ft
Ocean view
Sleeps 4
1 King Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

525 sq ft
Ocean view
Sleeps 2
1 King Bed

Superior Deluxe Partial Ocean View - Kids & Teens Free

Wonderful

527 sq ft
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

Playa del Carmen

On the beach.A stay at this Playacar property places you steps from Playa del Carmen Maritime Terminal and a 5-minute walk from Quinta Avenida. Playa del Carmen Main Beach and Paseo del Carmen are also within half a mile (1 km).

What's nearby

Playa del Carmen Maritime Terminal - 2 min walk - 0.1 miles
Quinta Avenida - 3 min walk - 0.2 miles
Playacar Beach - 3 min walk - 0.2 miles
Playa del Carmen Main Beach - 5 min walk - 0.3 miles
Playacar Golf Club - 2 min drive - 1.1 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Carl’s jr Playa - ‬2 min walk
‪Starbucks - ‬3 min walk
‪Los Aguachiles - ‬3 min walk
‪Madremia - ‬5 min walk
‪Bella Italia - ‬3 min walk

About this property

Playacar Palace All Inclusive

4.5-star beachfront property near Playa del Carmen Main Beach

Playacar Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playacar Palace All Inclusive like an outdoor pool and a children's pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

1 building

201 guestrooms or units

5 levels

3 dining venues

2 bars or lounges

Full breakfast (free)

Deli

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar by the pool

Swim-up bar

Playacar Palace All Inclusive offers 201 accommodations with indoor private hot tubs and iPod docking stations. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$283 nightly

Oct 27 - Oct 28

Total with taxes and fees

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
All inclusive
Spa

$268 nightly

Oct 27 - Oct 28

Total with taxes and fees

Property amenities

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
2 bars/lounges
3 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

Billiards/pool table
Children's pool
Fitness classes
Full-service spa
Gym
Outdoor pool
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible parking

Room amenities

Entertainment

21-inch LED TV with premium cable/satellite channels
iPod dock

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Playacar Palace All Inclusive

Children and extra beds

Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 49 per person (roundtrip)
Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Playacar Palace

Palace Playacar

Playacar All Inclusive

Playacar Palace

Playacar Palace All Inclusive

Playacar Palace Hotel Playa Del Carmen

Playacar Palace Mexico

Playacar Palace Resort

Playacar Palace Riviera Maya/Playa Del Carmen, Mexico

Playacar Palace All Inclusive Playa del Carmen

Playacar Palace Playa del Carmen

Playacar Palace All Inclusive All-inclusive property

car Inclusive inclusive prope

Frequently asked questions

How close is Playacar Palace All Inclusive to the airport?

Playacar Palace All Inclusive is 20.9 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Playacar Palace All Inclusive?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on Oct 27, 2025 start from $329.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Playacar Palace All Inclusive have an airport shuttle?

Playacar Palace All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 49 per person, roundtrip.

How close is Playacar Palace All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Playacar Palace All Inclusive offer free breakfast?

Playacar Palace All Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Playacar Palace All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min walk) is nearby.

What time is check-in at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Playacar Palace All Inclusive?

This property offers free self parking and valet parking.

Does Playacar Palace All Inclusive have a pool?

Playacar Palace All Inclusive features an outdoor pool and a children's pool.

Does Playacar Palace All Inclusive have a restaurant?

Yes, there are 3 restaurants on site.

Does Playacar Palace All Inclusive have a spa?

Pamper yourself with a day at Awe Spa, where you can enjoy deep-tissue massages, body treatments, and hydrotherapy.

How close is Playacar Palace All Inclusive to downtown Playa del Carmen?

Playacar Palace All Inclusive is 0.7 mi away from Playa del Carmen.

Playacar Palace All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice small resort conveniently located. It is a block away to the port to go to Cozumel. Food was EXCELLENT! and staff is very friendly. I wish the pool was bigger. We went to Cozumel palace ( sister hotel) and spend the day at the beach and pool there.

Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen

Traveled with family

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were very attentive and friendly! The resort food options were wonderful and tasty! I will definitely be back!

Stayed 5 nights in Jul 2025

8/10 Good

Jason, Girard

Jul 16, 2025

Stayed 5 nights in Jul 2025

2/10 Terrible

Yuan

Traveled with family

Jul 16, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Bad smell, resort credits is a scam, they charge you 18% service fee from credit card, everything is over priced. aggressive sells on packages

The beach has piles of rotten seaweeds. The whole hotel smells like bad eggs

Stayed 5 nights in Jun 2025

6/10 Okay

Frances

Traveled with family

Jul 13, 2025

Liked: Cleanliness

Hotel right on beach, great location, good restaurants, nice rooms. One pool which had dirty ring around it, smell from seaweed on beach was very strong (I know it’s nature however did make us feel ill), very little to do at hotel.

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with family

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great service friendly people shopping area around great vibes

Stayed 3 nights in Jul 2025

2/10 Terrible

Sameh, Plano

Traveled with family and small children, Traveled with family

Jul 8, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

It started upon arrival , we booked two rooms for room of 3 adult and two kids and the front desk gave us two separate rooms in the opposite direction of the hotel and refuse to give us two rooms next to each other or same floor/section. He offered me that for 570 additional dollars. Second: the smell was terrible throughout the trip, the main area had no air conditioner so it was not a place to sit or enjoy the evening The beach was not accessible due to how dirty it was , first day we woke up on the noises from all the workers cleaning the beach using machinery If I book a beach resort, the expectation that i can use it and if it is not accessible then the hotel should provide an alternative at no cost , that didn’t happen The offered beach club here and there but all with extra cost including asking me to pay for the taxi I decided to do it so the kids can enjoy the beach, that was a process of 4 hours to get to a beach club in cozumel and after paying for all inclusive entry that did there was mediocre The food was average , the rooms were old, the beach was inaccessible and over that , I kept getting asked to do this promotion or that promotion The one bright star in the strip is lady by name Elvira (in activity desk) who was the nicest Persian ever and she even gave us 7 dollars and 50 pesos as our cash was not enough for the cab and ATM credit card didn’t work. Over all it was a terrible experience , this resort should be closed and Expedia takes it off its list

Stayed 4 nights in Jul 2025

8/10 Good

Jerald

Jul 7, 2025

Stayed 6 nights in Jun 2025

10/10 Excellent

Miguel

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

8/10 Good

Neli

Jul 6, 2025

Liked: Cleanliness

The staff, the services, the food, the Spa, the drinks excelent, very friendly staff, great locatiin near of 5ta Avenida with shopping options and just 2 block of PortbofvFerry to go Cozumel , the pool and lobby area just need a little upgrade, this is the only issue about hotel

Stayed 5 nights in Jun 2025

8/10 Good

Joel

Traveled with family

Jul 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort, terrible beach in summer

The Playacar Palace has a great location near Playa del Carmen with easy access to shopping and the ferry to Cozumel. The food, drinks and staff are top notch. Rooms are comfortable. All common areas except restaurants are open air so it's warm and humid most of the time - could be a plus or minus depending on who you are. The worst thing about our stay in late June was the Sargassum algae/seaweed. We know it's always bad in this area in the summer, but the stink creates an ever present odor and of course the beach is impossible to swim at. Because this hotel sits so close to the water, you get a lot more effect from the sargassum than at other properties, like when we stayed at the Moon Palace properties. We took a day trip to Cozumel and there was no sargassum issue - if you want to get on a beach, that's the only way. We felt bad for a wedding party taking photos on the bit of sand not covered with a large pile of unsightly yuck right behind them. While we really enjoyed out stay, I'd try the Cozumel Palace in the summer instead - there's no beach, but no sargassum issue. Effectively the Playacar Palace has no beach in the summer and suffers from bad smells and unsightly red brown nastiness covering the water and sand. Put this property on a clean beach, effectively Cozumel Palace, and it would be amazing!

Stayed 6 nights in Jun 2025

4/10 Poor

Omar

Traveled with family

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We didn’t like our room and the refrigerator didn’t work.

Stayed 7 nights in Jun 2025

10/10 Excellent

CESAR AUGUSTO

Jun 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandra

Traveled with family

Jun 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The dining options were amazing at Playacar, from the Buffet to the restaurants. The standout for us was the Madremia restaurant. The servers were so knowledgeable and provided amazing options. The mixologists at the restaurant were next level!

Stayed 5 nights in May 2025

8/10 Good

William M

Jun 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in May 2025

10/10 Excellent

Marcia

Jun 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I like that recruiting for time share don’t bother you like an another resorts. And the facilities were very nice.

Stayed 5 nights in May 2025

10/10 Excellent

Warren James

Jun 6, 2025

Stayed 6 nights in May 2025

10/10 Excellent

Lady

Traveled with family and small children

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had such a great time, the food was delicious, our room was super clean, all the staff were super nice and welcoming. Eric, ingrid and Perla at the pool, Ivan at Madre Mia restaurant, and of course the people who had our room nice and clean every day. Location was super convenient since we were just close to the ferry tp go to Cozumel and 10 minutes away from Xcaret.

Stayed 5 nights in May 2025

10/10 Excellent

Rosa

Jun 2, 2025

Stayed 5 nights in May 2025

10/10 Excellent

Salim

Traveled with family

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service

Stayed 6 nights in May 2025

10/10 Excellent

Sonya Gloria

Traveled with family

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family vacation to Playacar Palace was incredible! We had such an amazing time and the staff went above and beyond! The facility was amazing, the staff were wonderful, the food and drinks were extremely high quality, we were super impressed! This was our first time at a Palace Resort and we are now looking into booking at another Palace Resort because of our experience. We LOVED this resort so much!! Can't wait to go back!!

Stayed 7 nights in Apr 2025

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Hotels

Playacar Palace All Inclusive

Choose dates to view prices

Photo gallery for Playacar Palace All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

Superior Walk Out Suite Ocean Front - Kids & Teens Free

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Partial Ocean View - Kids & Teens Free

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About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Playacar Palace All Inclusive

Similar properties

Hotel Riu Palace Riviera Maya - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Playacar Palace All Inclusive Reviews

Excellent

9.4/10

9.4/10

8.8/10

8.8/10

8.8/10

Reviews

10/10 Excellent

Emmanuel

Emmanuel

10/10 Excellent

Sama

Sama

10/10 Excellent

LUISA MARÍA

LUISA MARÍA

10/10 Excellent

Jorge

Jorge