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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
4.5-star beachfront hotel near Tres Rios Ecopark

Choose dates to view prices

Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkeling, 2 beach bars
SWIM UP SUITE | Terrace/patio
JUNIOR SUITE | 1 bedroom, free minibar, in-room safe, desk
Reception
MI HOTELITO BEACHFRONT SUITE | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪5 min walk‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | 1 bedroom, free minibar, in-room safe, desk

MI HOTELITO BEACHFRONT SUITE

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | 1 bedroom, free minibar, in-room safe, desk

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | 1 bedroom, free minibar, in-room safe, desk

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | 1 bedroom, free minibar, in-room safe, desk

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE | 1 bedroom, free minibar, in-room safe, desk

JUNIOR SUITE

9.8 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Partial Sea View

1 bedroom, free minibar, in-room safe, desk

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 2

View all photos for Suite Economy with Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Economy with Sea View

  • Sea view
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 2

View all photos for Suite Super with View

1 bedroom, free minibar, in-room safe, desk

Suite Super with View

  • Sleeps 3

View all photos for Suite Superior with Garden View

Living room | 40-inch Smart TV with satellite channels, DVD player

Suite Superior with Garden View

  • Sleeps 3

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Maroma hotel places you within 6 miles (10 km) of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. Gran Coyote Golf is within 9 miles (15 km) and Mamitas Beach is within 12 miles (20 km).

What's nearby

  • Maroma Beach - 5 min walk - 0.3 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 5.7 miles
  • Tres Rios Ecopark - 13 min drive - 5.0 miles
  • El Camaleón Mayakoba Golf Course - 13 min drive - 6.6 miles
  • Paradise Beach - 13 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5-star beachfront hotel near Tres Rios Ecopark
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness center, a garden, and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 149 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

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  • Pool
  • All inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

How close is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only to the airport?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is 32.5 mi (276-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on Aug 1, 2025 start from $503.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have an airport shuttle?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers a free airport shuttle, available 24 hours a day, on request.

How close is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offer free breakfast?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

No, there is no casino at this hotel, but Riviera Gran Casino (19-min drive) is nearby.

What time is check-in at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM. A fee applies for early check-in.

Is there free parking at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

This hotel offers free valet parking.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a pool?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only features 4 outdoor pools.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine and a poolside location.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a spa?

Pamper yourself with a day at Náay Spa, where you can enjoy mani/pedis, hydrotherapy, and body treatments.

How close is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only to downtown Playa del Carmen?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is 9 mi away from Playa del Carmen.

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 142 reviews
Rating 8 - Good. 18 out of 142 reviews
Rating 6 - Okay. 4 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 0 out of 142 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A poolside small buffet would’ve been nice for getting a snack when didn’t want to dress for the restaurant. Staff was friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davette, CONCORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property! The grounds are immaculate and the my room was always spotless. The staff was extremely friendly and made me feel welcomed and taken care of. I felt so safe at all times; from the transportation to walking around the resort. The food was great. Top shelf alcohol. Good communication via the app. Excellent stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Dorado Maroma sits on a pristine beachside property. It has incredible food options, views, service, and pools. Breakfasts are unbeatable, featuring authentic Mexican cuisine, while lunches and dinners provide excellent options at Caribbean, Peruvian, and Italian restaurants, each with dishes to compete with the best restaurants anywhere. The waiters are always friendly, and the service staff helpful. Look for Arturo at Pepito's for especially friendly service. That guy's the best! We can't say enough about this place and are already talking about going back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon here 17 years ago. It's still as wonderful as it was then. Beautiful, peaceful, the staff is lovely and helpful. The food is fantastic. The only tiny complaint I have is that the music is too loud we talked to several guest who would prefer to have softer relaxing music no need for base. And no need for music on the beach during the day you can usually find a quiet spot but I think limiting that would help. Everything else is perfection. It's not a party place and we love that about it. Thank you to all the wonderful staff for such a lovely week!!
Stayed 4 nights in Mar 2025

4/10 Poor

juan

Traveled with family
Disliked: Staff & service
Poor service, it was not a very pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the property, it was better than what we had expected! We loved how there was wildlife hanging out (e.g., the iguanas), and the service was more than what we could've asked for. The food was way above our expectation. With personal preferences, we did find some things foreign, but there was not a meal where we were not satisfied. The ladies we had for room service (Claudia and Guadalupe) were very kind and did things we did not expect them to do (e.g., fold clothing that we had washed!). Booking tours and activities in the Cancun area was very convenient; reserving the shuttle to hotel (after arriving at the airport) and back to the airport was an easy process as well. Most of the staff members who we had passed by greeted us with "Hola!" which made us feel welcomed, despite being one of the few Asians around at the hotel space. We definitely would love to come again, and we would recommend this place to anyone who asks about where we went for our honeymoon!
Stayed 7 nights in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded expectations, we want to go back. The staff are outstanding.
Stayed 6 nights in Mar 2025

8/10 Good

Michael, Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric, North Gower

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent transportation included from airport. And great day excursions too.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort was beautiful and relaxing. all the workers were super friendly and accommodating, anything you need they will make it happen. I am recommending to everybody who asks and I will definitely be back. highly recommend the atv and wave runner tours as well as the sunset catamaran tour.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfectly Romantic and Accommodating Escape – El Dorado Maroma Our stay at El Dorado Maroma was nothing short of amazing. From the moment we arrived, the staff went above and beyond to make sure our experience was special. Unfortunately, my boyfriend fell ill during our trip, but the concierge was incredibly helpful—they assisted me in getting a doctor and even arranged transportation to the pharmacy for his medication. Despite being under the weather, he still got to enjoy his birthday, as the staff thoughtfully brought the celebration to our room, ensuring he felt special. The resort itself is stunning. The rooms were impeccably clean, and every staff member we encountered was warm, accommodating, and genuinely dedicated to making our stay wonderful. The beach? Absolutely breathtaking—easily the most beautiful I’ve seen in Mexico, and I’ve been to quite a few. The tranquility of the resort was another highlight. It often felt like we had the entire place to ourselves, which made for a romantic and peaceful escape. If you’re looking for a lively party scene, this isn’t the place—but for those seeking relaxation and intimacy, it’s perfect. Since my boyfriend was resting, I attended their 60-minute membership presentation, and while I ultimately didn’t join, I appreciated how pleasant and non-pushy the experience was. Maybe next time! El Dorado Maroma exceeded my expectations, and I can’t wait to come back for another unforgettable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Shelley

Liked: Amenities, property conditions & facilities
Paradise!!! You wont regret this resort…. I would give it more stars if I could!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely stunning and very clean. The resort itself had wonderful landscaping and the pool areas were great. Lots of places to lounge, including lovely cabanas for resting near the ocean. The beach was gorgeous, with white sand that never got hot under your feet. The staff were friendly and helpful, and the restaurants were all wonderful. Every meal was good, and some were amazing. Of the inclusions that we tried, the catamaran snorkeling trip was our favorite. We weren't really there for the alcohol, but some people were. We really enjoyed the snorkeling and even saw an albino stingray. The trip was just the right length and the views were lovely. The Cenote/Ranch trip was less enjoyable. The cenote was fine, but not exceptional, although we liked our guide. The Ranch part of it was very detailed introductions to each horse and a long explanation of types of horse shoes and what they are used for. We didn't really enjoy that part. Overall I think this resort is amazing and would definitely go there again!
Stayed 4 nights in Feb 2025

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, friendly staff, huge rooms, good food.
Stayed 7 nights in Feb 2025

10/10 Excellent

Deidra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at El Dorado Maroma was absolutely fantastic! From the moment we arrived, the service was top-notch, making us feel completely taken care of in a truly all-inclusive environment. We stayed in the honeymoon suite, which was stunning—it featured a giant Jacuzzi tub and a beautiful view of the ocean. The resort itself is incredibly quiet and private, which made for a wonderfully relaxing getaway. We often had a pool all to ourselves, which felt like such a luxury. The beach service was first-come, first-serve, but we never had an issue finding a spot, and the service was always excellent. The food was great, with a variety of delicious options. The spa was very clean and beautiful and the couples massage price was reasonable. If I had to mention any downside, it would be the reservation system—having to book dinner and activities in advance took away some of the spontaneity I prefer in a beach vacation. However, that was a small inconvenience compared to how amazing everything else was. Overall, El Dorado Maroma is a fantastic, relaxing, and luxurious escape, and I would highly recommend it to anyone looking for a peaceful, high-end all-inclusive experience!
Stayed 3 nights in Feb 2025

6/10 Okay

Roxanne, Washington

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Shye

Stayed 1 night in Feb 2025

10/10 Excellent

TIFFANY

Stayed 4 nights in Feb 2025

10/10 Excellent

Janean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredibly special resort. The people make it so easy to come back to time and again. Highly recommend if you’re looking for amazing staff, delicious food, beautiful beach, luxurious accommodations and great entertainment. The spa is fabulous and the Mexican Festival they host weekly is nothing short of spectacular!
Stayed 9 nights in Feb 2025

8/10 Good

Santino

Liked: Staff & service, amenities, property conditions & facilities
It was A Ok!
Stayed 3 nights in Feb 2025

6/10 Okay

Elizabeth

Traveled with partner
Disliked: Staff & service
Resort was beautiful. Food was poor. Staff was unfriendly.
Stayed 4 nights in Feb 2025