Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Eden Junior Suite Ocean View | Beach/ocean view
View from property
Outdoor wedding area
11 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Junior Room, Pool View (suite)

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite Swim Up

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 614 sq ft
  • Sleeps 4

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(94 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(107 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Gran Coyote Golf - 4 min drive - 1.6 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 miles
  • Playa del Carmen Main Beach - 9 min drive - 5.3 miles
  • Punta Esmeralda Beach - 11 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Grand Sunset Princess swimup bar - ‬19 min walk
  • ‪Mike’s Coffee - ‬19 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on Sep 27, 2025 start from $236.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy massages, facials, and body treatments.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1294 out of 2544 reviews
Rating 8 - Good. 633 out of 2544 reviews
Rating 6 - Okay. 328 out of 2544 reviews
Rating 4 - Poor. 150 out of 2544 reviews
Rating 2 - Terrible. 139 out of 2544 reviews

Reviews

8/10 Good

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We wanted to relax and that’s just what we did. Only thing is the bathrooms in the rooms need some TLC. Other than that everything was perfect! Our kids loved every minute!
Stayed 4 nights in Aug 2025

10/10 Excellent

JAMAL, SAGINAW

Stayed 6 nights in Jun 2025

6/10 Okay

Lilit, San Francisco

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The pool was crowded and not clean, which caused my kids to refuse to go in. At the buffet, staff were serving pasta and fruits with their hands; I expected them to use gloves instead. The only thing we enjoyed was the shows; we really looked forward to the performances every night.
Stayed 10 nights in Jun 2025

6/10 Okay

Crystal, Bell Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Roderick

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ac in restaurants didn't work besides the Mexican and hibachi restaurant. Ac in the room wasn't great. Fridge had to be replaced.
Stayed 5 nights in Jun 2025

6/10 Okay

AMENDA

Stayed 4 nights in Jun 2025

2/10 Terrible

saif

Traveled with family and small children
Disliked: Property conditions & facilities
Some Restaurants does not have AC at all ,food comes to table saggy , some hotel staff are extremely rude and not accommodating, all inclusive is kind of a joke at this hotel, they let you eat at some restaurants only once in seven days , no drinks for room service ,room service not 24 hours free
Stayed 5 nights in Jun 2025

2/10 Terrible

Erica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They made me wait till 3 PM for my room knowing I had a six month old baby with me I got there at eight in the morning and when they gave me my room, somebody else was already in that room. I walked into the room and a couple was sleeping in the bed so embarrassing. They said they were gonna give me a gift for the inconvenience which I never received.
Stayed 6 nights in Jun 2025

10/10 Excellent

Domingo

Stayed 6 nights in Jun 2025

10/10 Excellent

MARGARET NATALIE

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó el hotel lo único es que falta más aire acondicionado en las tiendas o restaurantes está muy caliente. Una cosa que no me gustó fue que fui agarrar un café y espere 45 min y cuando llegue a la caja me dijieron que hielo no había entonces mi recomendación es que avisen con tiempo a las personas y así no tendremos que esperar tanto..
Stayed 4 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredibly nice and the facilities were well maintained.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

2/10 Terrible

Mailin Yaret

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I feel deceived. It has such great reviews but food was terrible. Restaurants were closed or had parties so one could not use them. AC was broken in a few places and one of the employees said that they hope it was fixed soon. If you want juice or natural drink do not expect the waitress to bring it to your table. Go grab a 3 oz glass of juice. If you want hot sauce, they have Tabasco. Fruits they have pinaple, melon, and watermelon. No variety of cocktails. Do not go!!!
Stayed 3 nights in Jun 2025

8/10 Good

Candice, Camden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. Friendly staff. Food was not a great as facility
Stayed 4 nights in Jun 2025

6/10 Okay

Kristel

Traveled with family
The food was awful. Every restaurant was just as bad as the next. The staff was very friendly and enthusiastic. The rooms are old and our rooms had mini air humidifier to help with order had to dump out the water all day and night.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jeffery P

Stayed 6 nights in Jun 2025

8/10 Good

simoona

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiffany Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are well maintained. The adults only area was fantastic and the experience team was amazing shout out to Jules and Fernando for keeping it fun and entertaining. Food was amazing with many options. We had a great time at the piano bar and watching the fire show. 10/10 would recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Alberto, Fort Mill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love our trip. Ocean Paradise resort/all-inclusive made our vacation unforgettable. The staff service, professionalism and friendliness was great. We look forward to come back again
Stayed 4 nights in Jun 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elias was super friendly, helpful and attentive with us from the moment we arrived till the moment we left!
Stayed 2 nights in Jun 2025

8/10 Good

nazim

Stayed 4 nights in Jun 2025

6/10 Okay

Tulia

Liked: Cleanliness
Disliked: Property conditions & facilities
It is a nice hotel but not a 5 star hotel. Pools are in bad shape. Pool tiles broken and pool floors are very rough. The beach pool is useless
Stayed 6 nights in Jun 2025

8/10 Good

mustafa

Stayed 5 nights in Jun 2025

2/10 Terrible

Sanid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor customer service, staff is very rude and isn’t friendly. I have been to plenty of resorts and that Is absolute one thing that is in their control. There are almost no activities to do at the resort other than the ones at the pool. The rooms smell like mold. The restaurants there beg you basically for a 5 star review. I DO NOT RECOMMEND and won’t be going back.
Stayed 5 nights in Jun 2025

4/10 Poor

Janneth

Liked: Amenities
Disliked: Cleanliness
I travel with my family. Two kids 6&9. The rooms are not to clean. The furniture they were all stained. In my room the ac was not working. The staff was terrible and rude. The only good thing was the team of animities. Animities for the the kids and adults.
Stayed 7 nights in Jun 2025