Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Outdoor wedding area
View from property
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪91 min drive‬

Room options

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(100 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(18 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(112 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

8.8 out of 10
Excellent
(3 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Quinta Avenida - 9 min drive - 3.5 miles
  • Playa del Carmen Main Beach - 10 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 24 min drive - 10.1 miles
  • Maroma Beach - 26 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Mike’s Coffee - ‬19 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on Dec 9, 2025 start from $387.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy facials, massages, and reflexology.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1357 out of 2656 reviews
Rating 8 - Good. 672 out of 2656 reviews
Rating 6 - Okay. 330 out of 2656 reviews
Rating 4 - Poor. 158 out of 2656 reviews
Rating 2 - Terrible. 139 out of 2656 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron E

Stayed 7 nights in Oct 2025

4/10 Poor

Ruslan S

Liked: Staff & service
Disliked: Cleanliness
It was meh
Stayed 8 nights in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities
This place is not bad and I would recommend again. Overall the food was amazing, pools were cool and grounds were clean. If you’re not an animal person you may want to reconsider although they are all docile and pleasant. Deer, monkeys, birds ( I hate birds) and those possum like animals were all cool. Gym was cool for a resort but staff at time did not appear solution oriented. For example, I went looking for bottle water in the lobby and they completely gave me the run around. Outside of this it was fine. Again I would recommend. Ps bring small bill cash and don’t rely on the nationals to do it for you they always try to squeeze an extra 5-10 bucks converting pesos to dollars.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elnar

Stayed 4 nights in Aug 2025

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the variety of activities and dining options
Stayed 4 nights in Aug 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort!
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service Maids were great
Stayed 4 nights in Aug 2025

10/10 Excellent

Miriam

Stayed 5 nights in Aug 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room it’s so big and the bathroom. I don’t like that too much Mosquito.
Stayed 5 nights in Aug 2025

8/10 Good

Diane M

Traveled with family
Liked: Property conditions & facilities
Overall resort is vey nice. Food is good, especially the restaurants ie Italian and Bluemoon. Buffet is good with lots of variety but breakfast buffet needs better efficiency. Pool bars are good but lobby bars and bartenders in evening need better consistency in drink making. Beach is a huge negative. Unusable with huge amount of seaweed. Entertainment needs significant improvement during day in pool areas ( staff does little to engage festive guests with activities and shows minimal creativity to encourage fun atmosphere. Way too rigid and structured with planned games ie volleyball and basketball - on time clock removing balls, nets etc despite overwhelming plea from guests to continue. Evening entertainment needs greater variety with more adult areas or designated kid family areas. Music needed in lobby areas to drown out screaming kids running around at times. More defined chill areas for adults with music for relaxing vibes would be welcome.
Stayed 7 nights in Aug 2025

10/10 Excellent

Xxx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property, Beach is not clean. But you still enjoy in their infinity pool and other pools in the property. Lots of activities to keep you engage.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at this property, Mexico owes us NOTHING! The staff were courteous, knowledgeable and very welcoming. Special mention to Pablo and Fernando who made our stay even better with their recommendations and service. I wholeheartedly recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chi Ping

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got two rooms from this resort, one with queen bed and the other with two queen beds. Both rooms are neatly and clean. Staff clean our rooms and refill drinks in the refrigerator everyday. We only tried 4 restaurants (Japanese, Italian, American and Mexican) out of 11 and we can only make reservation once a day, all of them taste above average. The buffet restaurant has different theme and serves different food every night with plenty food choices. There is not too much daytime activities inside the resort, only pools, gym room, buffet lunch, and coffee shop available. Water activities available in daytime with extra cost at the beach area like jet ski, speed boat. There are plenty of nighttime activities, ice cream shop, theater, bowling, arcade room, family longue, sport bar and fine dining. To relax with enjoying tasty food and lying whole day in the pool, this is a perfect AIC resort. Otherwise, if you want more daytime activities like waterpark or dirt bike, you may pay extra to join some day tours. They have counter at lobby area with special pricing. Overall, this resort is pretty good in price and quality.
Stayed 4 nights in Aug 2025

4/10 Poor

Tanner

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We could only eat the buffet for 6 days and had raccoons ransack our room. Also left with e-coli
Stayed 6 nights in Aug 2025

8/10 Good

Suze

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we encountered were very nice and helpful. The resort itself felt very safe and welcoming. The meal we had at the Asian restaurant was delicious but portion sizes were smaller than expected. Other people from my group really enjoyed the Mexican restaurant as well. The buffet had the same food everyday which was mediocre. We didn’t get to try all the restaurants since most of them only open for dinner. The drinks weren’t the best. The cocktails at the steakhouse tasted better than any other restaurant or bars at the resort. The resort definitely looks better in pictures than it does in person. It doesn’t look too bad but the rooms are in need of renovations.
Stayed 4 nights in Aug 2025

4/10 Poor

Anthony

Liked: Staff & service, amenities
Disliked: Cleanliness
Our room was not clean. Mold in shower, mold and stains in sink and tub. And the smell in the bathroom.
Stayed 5 nights in Aug 2025

8/10 Good

Edward

Stayed 5 nights in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
There are many options to go eat and swim. They keep the beaches clean as well. We stayed at el beso however it got confusing because some workers said we can go to go to el best pool and restaurant but when we went we weren’t able to
Stayed 5 nights in Aug 2025

8/10 Good

CESARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
Stayed 4 nights in Aug 2025

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
The hotel was beautiful, it was always clean. As far as the food there’s room for improvement. It was very simple no flavor. The only food that was worth eating was the French Restaurant food and their service was wonderful. Some of the servers in the buffet may benefit from learning customer service from them.
Stayed 7 nights in Aug 2025

6/10 Okay

Michelle

Traveled with partner
Disliked: Amenities
This was our 2nd visit to this property and it is showing its age after 8 years. Our room was not completely disgusting upon check in but it could have been cleaner. The daily room cleaning was better. Sadly it took tipping them to really clean the room. They are constantly trying to upsale you-hotel membership, spa treatments, off site entertainment, etc. The restaurant servers want you to rate them on the spot. Turns out its for their google reviews. We have no plans to visit this resort nor any affiliated with H10.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 7 nights in Aug 2025

10/10 Excellent

Vahan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled from Toronto, Canada to spend a week at Ocean Riviera Paradise, and it was nothing short of spectacular from start to finish. The moment we arrived, we were greeted with warm smiles and a refreshing welcome drink, instantly making us feel like we had stepped into true paradise. The food was absolutely amazing – every single meal exceeded our expectations. The à la carte restaurants served delicious international and local dishes, from fresh seafood and authentic Mexican cuisine to flavorful Italian pastas and perfectly grilled steaks. The buffet was loaded with variety and always fresh, and even the snacks and room service felt like fine dining. The pools were stunning – there were so many to choose from, each offering something unique. Some had lively music and activities, while others were peaceful retreats for relaxing in the sun. The crystal-clear water and beautifully maintained surroundings made it easy to spend entire days poolside. The beach was breathtaking – soft white sand, turquoise waters, and plenty of loungers and shaded areas. It was the perfect place for morning walks, sunbathing, or just listening to the sound of the waves. Our room was absolutely beautiful, and the highlight was our private rooftop view. Waking up to a panoramic scene of the resort and the ocean was something we’ll never forget. The room itself was spacious, modern, and spotless, with a comfortable bed, elegant décor, and all the amenities we could want. The resort truly has eve
Stayed 7 nights in Aug 2025

6/10 Okay

Eman

Stayed 6 nights in Jul 2025

2/10 Terrible

Nykia

Stayed 6 nights in Aug 2025