Hotel Riu Yucatan - All Inclusive

3.5 star property
3.5-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Lobby
On the beach, white sand, sun loungers, beach towels
Buffet
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Hot Tub

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Playacar Beach
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪16 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Double Room (U)

8.0 out of 10
Very good
(93 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

7.0 out of 10
Good
(13 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 290 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 731 sq ft
  • Sleeps 4

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

  • 290 sq ft
  • Sleeps 4

Quadruple Suite Junior with Pool View

  • 731 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar property places you within 3 miles (5 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach are also within half a mile (1 km).

What's nearby

  • Playacar Golf Club - 13 min walk - 0.7 miles
  • Playacar Beach - 5 min drive - 0.5 miles
  • Xplor Theme Park - 11 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 15 min drive - 2.2 miles
  • Xcaret Eco Theme Park - 16 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Bar Arrecife - ‬11 min walk
  • ‪rosa roja - ‬3 min walk
  • ‪La Terraza - ‬7 min walk
  • ‪Festival Grand Buffet - ‬9 min walk

About this property

Hotel Riu Yucatan - All Inclusive

3.5-star beachfront property near Playa del Carmen Main Beach
Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Yucatan - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Riu Yucatan - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 507 guestrooms or units
  • 3 levels
  • 12 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Yucatan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

How close is Hotel Riu Yucatan - All Inclusive to the airport?

Hotel Riu Yucatan - All Inclusive is 19.8 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on Nov 17, 2025 start from $247.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Yucatan - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Yucatan - All Inclusive.

How close is Hotel Riu Yucatan - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Yucatan - All Inclusive offer free breakfast?

Hotel Riu Yucatan - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Yucatan - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Yucatan - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Yucatan - All Inclusive?

This property offers free self parking.

Does Hotel Riu Yucatan - All Inclusive have a pool?

Hotel Riu Yucatan - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Yucatan - All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Asian cuisine and a poolside location.

Does Hotel Riu Yucatan - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy mani/pedis, massages, and body scrubs.

How close is Hotel Riu Yucatan - All Inclusive to downtown Playa del Carmen?

Hotel Riu Yucatan - All Inclusive is 2.1 mi away from Playa del Carmen.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jessie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was horrible and definitely not a 5 star. Got food poisoning from the hotel food on the first day there (only drank bottled water and no ice). Room in poor condition with several broken pieces of wood in room, unsafe broken outlet missing parts, rust and black mold in shower, shower pan was peeling. Couple of days in and cold water stopped working along with no water in toilet. Had to pack up the whole family and move to another room (didnt even upgrade us or offer anything. New room was not in much better shape with even more rust along with cracked bathroom sink. No concierge or room service, pool was tiny and crowded with not much room to swim and kept getting hit with volleyballs, swim up bar was not a real swim up bar and had to get out of pool to get a drink. Food was horrible with steak being rubbery and gristle, wasn't a single good meal there. If this is what Riu considers a 5 star property, i will never stay at a Riu property again.
Stayed 6 nights in Jul 2025

10/10 Excellent

KYLE, Holland

Stayed 6 nights in Aug 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Amenities
Everything and everyone were amazing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Tiffaney Nicole

Traveled with partner
Liked: Cleanliness, staff & service
In need of a renovation/update. The hotel staff is wonderful. A few of the “green shirts” or shift leads I believe, are a little fussy. Hotel management is great. Entertainment staff is amazing. Great stay. If we came again, we may stay at Tequila or Playacar and then hang out at Yucatán during the day (mostly because of room accommodations).
Stayed 10 nights in Jul 2025

10/10 Excellent

Oscar R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Jul 2025

10/10 Excellent

Mónica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coments
Stayed 4 nights in Jul 2025

10/10 Excellent

Claudia Elisa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Yucatan was great. Food was very good and drinks even better. All the staff were very friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in room was clean love the food we encountered a miss understanding with Melisa she was rude unpolished the way she handled things but everyone else was great service like Betty from the bar.
Stayed 6 nights in Jul 2025

10/10 Excellent

Izamar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Christopher Aguinaga

Traveled with family
Overall nice stay. More entertainment would have been better.
Stayed 4 nights in Jun 2025

6/10 Okay

Julie

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
While the area was fine, the staff was great. The pools weren’t always clean.. the pool by the lobby was clean, but the pool by the ocean was dirty every day.
Stayed 6 nights in Jun 2025

10/10 Excellent

Piedad

Liked: Cleanliness, amenities, property conditions & facilities
Exelente todo pronto volveremos
Stayed 6 nights in Jun 2025

8/10 Good

silvia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Baylee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love Riu. Staff is always attentive and kind. Highly recommend for your vacation!
Stayed 6 nights in Jun 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice property with great food, entertainment, amazing customer service throughout the resort.
Stayed 14 nights in Jun 2025

10/10 Excellent

Carmen

Stayed 7 nights in Jun 2025

2/10 Terrible

Raquel

Stayed 8 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and helpful staff. The layout of property made it very simple to navigate.fthings
Stayed 3 nights in Jun 2025

10/10 Excellent

Xavier

Stayed 4 nights in Jun 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard, Maple Ridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic employees! Ensured everyone was happy and having a great time!
Stayed 10 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 4 nights in Jun 2025