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Hotel Riu Yucatan - All Inclusive

3.5 star property
3.5-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, individually decorated, laptop workspace
Lobby
On the beach, white sand, sun loungers, beach towels
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Breakfast included

Explore the area

Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪10 min walk‬
  • Playacar Golf Club
    ‪3 min drive‬
  • Xcaret Eco Theme Park
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪253 min drive‬

Room options

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (U)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (U)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (L)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Balcony (B2C-US)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (C)

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (C)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (U)

  • 291 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (U)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (M)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, laptop workspace

Junior Suite (L)

  • 732 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (E)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (M)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, laptop workspace

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Suite Junior With Pool View

Minibar, in-room safe, individually decorated, laptop workspace

Quadruple Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, laptop workspace

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, laptop workspace

Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar property places you within 3 miles (5 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach are also within half a mile (1 km).

What's nearby

  • Playacar Beach - 10 min walk - 0.6 miles
  • Playacar Golf Club - 3 min drive - 0.9 miles
  • Quinta Avenida - 6 min drive - 1.8 miles
  • Playa del Carmen Maritime Terminal - 6 min drive - 1.9 miles
  • Xcaret Eco Theme Park - 13 min drive - 4.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Rosa Roja - ‬3 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪RIU Yucatan - ‬5 min walk

About this property

Hotel Riu Yucatan - All Inclusive

3.5-star beachfront property near Playa del Carmen Main Beach
Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Yucatan - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Riu Yucatan - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 507 guestrooms or units
  • 3 levels
  • 12 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Yucatan - All Inclusive offers 507 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Yucatan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

How close is Hotel Riu Yucatan - All Inclusive to the airport?

Hotel Riu Yucatan - All Inclusive is 19.8 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of Apr 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on Apr 23, 2025 start from $245.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Yucatan - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Yucatan - All Inclusive.

How close is Hotel Riu Yucatan - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Yucatan - All Inclusive offer free breakfast?

Hotel Riu Yucatan - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Yucatan - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Yucatan - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Yucatan - All Inclusive?

This property offers free self parking.

Does Hotel Riu Yucatan - All Inclusive have a pool?

Hotel Riu Yucatan - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Yucatan - All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Asian cuisine and a poolside location.

Does Hotel Riu Yucatan - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body scrubs, mani/pedis, and body wraps.

How close is Hotel Riu Yucatan - All Inclusive to downtown Playa del Carmen?

Hotel Riu Yucatan - All Inclusive is 2.1 mi away from Playa del Carmen.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

JESSICA MARIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool & beach!!! Staff is amazing! Food was okay.
Stayed 7 nights in Dec 2024

10/10 Excellent

lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive:Is the first word that comes to mind, when it comes to the Riu Yucatãn Hotel. It's not just a hotel, It's an experience! I would recommend this destination to anyone of my friend or family members for a wonderful experience.
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best stay in Playacar

Excelente atención y servicio. Muy buena comida variedad y sabor. El Personal súper amable. La mejor playa para disfrutar y amenidades.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dessirea, Davenport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe resort. Staff always working hard keeping it clean and they’re always friendly. Beautiful beach and cutest monkeys!
Stayed 5 nights in Dec 2024

8/10 Good

George

Stayed 5 nights in Nov 2024

10/10 Excellent

Anabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service, good food, good activities
Stayed 6 nights in Dec 2024

10/10 Excellent

Dawn

Stayed 5 nights in Dec 2024

8/10 Good

Mick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alcohol was great, rooms cold. Food was not great. Breakfast is the worst unless you live on fruit. Italian restaurant is great, steak restaurant not so much. The margarita is great for lunch. Too many vendors on the beach and I do not recommend buying excursions on beach your all inclusive meal on the excursion would be 2 taquitos rice and bean soup. That’s all you get to eat in 10 hours. You will also wait 40 minutes in a can as they have a sales meeting and then wait another 45 minutes to get into wherever you are going because you need your tickets. For the price nice resort with great staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Erik, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this resort. Only con was no elevator.
Stayed 3 nights in Dec 2024

4/10 Poor

JUANITO

Traveled with group, Traveled with family
We stayed at RIU Yucatan with high hopes, but unfortunately, it fell short in several ways. Upon arrival at the Italian restaurant, our group of 14 was met with an unprofessional and unwelcoming host who seemed annoyed by our party size. As “compensation,” we were invited to their Mexican restaurant, which was already included in the package—hardly an effort to make up for the poor service. The room itself was disappointing. The TV was broken, and while the A/C worked, it didn’t adjust properly, staying on regardless of the temperature set. To make matters worse, we encountered small cockroach-like bugs in the bathroom area. Even after maintenance sprayed, the bugs didn’t go away entirely. The food was another low point. While the breakfast buffet was decent, everything else was subpar. On top of that, several members of my family fell ill during our stay, losing a day each to sickness. I sincerely hope their food sanitation is reviewed. The showers were a nightmare, with water temperature fluctuating between scalding hot and freezing cold. It’s a frustrating situation when you can’t even enjoy a proper shower. On a positive note, the hospitality staff were excellent and maintained a positive attitude throughout our stay, which was a small saving grace. However, the lack of room service and overall quality of the experience make it hard to recommend this hotel. Overall, RIU Yucatan didn’t meet our expectations, and I wouldn’t stay here again.
Stayed 10 nights in Dec 2024

4/10 Poor

Ragnhild Marina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Subpar hotel
Stayed 9 nights in Dec 2024

10/10 Excellent

Gloria

Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 2nd time staying at the resort and I loved it just as much as the 1st time.
Stayed 8 nights in Dec 2024

6/10 Okay

Carlos Pinto

Liked: Staff & service
Food quality is not good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esteban

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy your vacations!
Stayed 5 nights in Dec 2024

10/10 Excellent

Ebony

Stayed 3 nights in Nov 2024

2/10 Terrible

Volodymyr

8/10 Good

Steven Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more shopping places
Stayed 7 nights in Dec 2024

8/10 Good

xiomara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gusto mucho que el bar abre 24 horas. También nos encanto mucho un buffet que abre 24 horas. La playa parece una piscina. Este hotel deberia tener un salon de juegos como el riu lupita Elevator please 3 floors without elevator!!!¡¡ Este hotel lo recomiendo pero tiene 3 pisos y no tiene elevadores!¡!!!!
Stayed 6 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice all inclusive resort. Service is great but options on property could be better. Only 2 specialty dining restaurants and menus are always the same. Pools and hot tub aren’t heated so not very comfortable going swimming in winter months
Stayed 5 nights in Nov 2024

10/10 Excellent

MARTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean property, beautiful beach,, good food, safe and good location, entertainment is NOT the best,,, I love this resort its my second time staying in this resort.

6/10 Okay

Carlos Ivan Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Silvano Garcia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024