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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Royal Haciendas All Inclusive

Exterior
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view
Balcony view
6 outdoor pools, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪4 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪7 min drive‬
  • Place, Punta Esmeralda Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Junior Suite

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(67 reviews)
  • 398 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 398 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 1047 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(49 reviews)
  • 1047 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(24 reviews)
  • 1445 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(64 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Chun-Zumbul (diving site) is within half a mile (1 km) and Playa Xcalacoco is within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 4 min drive - 1.1 miles
  • Gran Coyote Golf - 5 min drive - 1.8 miles
  • Quinta Avenida - 6 min drive - 2.7 miles
  • Playa del Carmen Main Beach - 7 min drive - 2.9 miles
  • Punta Esmeralda Beach - 8 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Laguna - ‬14 min walk
  • ‪The Royal Market - ‬5 min walk
  • ‪La Toscana - ‬13 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Los Lirios - ‬14 min walk

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Exterior
Occidental at Xcaret Destination - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 5,009 reviews
$258 nightly
The price is $315
Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 008-013-002459/2025

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

How close is The Royal Haciendas All Inclusive to the airport?

The Royal Haciendas All Inclusive is 26.3 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Dec 4, 2025 start from $203.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Haciendas All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Royal Haciendas All Inclusive.

How close is The Royal Haciendas All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Royal Haciendas All Inclusive offer free breakfast?

The Royal Haciendas All Inclusive does not offer free breakfast.

Is there a casino at The Royal Haciendas All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (14-min drive) is nearby.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Royal Haciendas All Inclusive?

This property offers free valet parking.

Does The Royal Haciendas All Inclusive have a pool?

The Royal Haciendas All Inclusive features 6 outdoor pools and a children's pool.

Does The Royal Haciendas All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Asian cuisine, garden views, and a beachfront location.

Does The Royal Haciendas All Inclusive have a spa?

This property has a spa, which features facials, massages, and body treatments.

How close is The Royal Haciendas All Inclusive to downtown Playa del Carmen?

The Royal Haciendas All Inclusive is 2.7 mi away from Playa del Carmen.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1045 out of 1829 reviews
Rating 8 - Good. 429 out of 1829 reviews
Rating 6 - Okay. 216 out of 1829 reviews
Rating 4 - Poor. 77 out of 1829 reviews
Rating 2 - Terrible. 62 out of 1829 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Keith, RENTON

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, beautiful resort. Impeccable service.
Stayed 6 nights in Aug 2025

10/10 Excellent

Omid khamisi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place
Stayed 5 nights in Aug 2025

6/10 Okay

Allington Gayle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Like that it was very family oriented
Stayed 5 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The hotel upgr
Stayed 12 nights in Jul 2025

10/10 Excellent

Ledjon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, this has been the best resort we’ve ever visited! The staff was incredibly friendly and attentive, the food was absolutely delicious, and every moment of our stay was pure joy. We can’t wait to come back!
Stayed 7 nights in May 2025

6/10 Okay

davin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the customer service, hated the inability to enjoy the ocean due to gross sea weed
Stayed 2 nights in Aug 2025

8/10 Good

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Aug 2025

6/10 Okay

Veronica Magos

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay on the property. Great food, drinks and staff. The rooms are very clean and comfortable. They cleaned the beach daily. Leo makes the best drinks make sure you visit him at the pool swim up bar. We will definitely be back.
Stayed 4 nights in Jul 2025

8/10 Good

Wissam

Liked: Cleanliness, property conditions & facilities
Great family resort with clean and safe environment!
Stayed 6 nights in Aug 2025

8/10 Good

Wissam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort with clean and safe environment! Great deal for the budget and a good tasty food! Buffet need to improve with more selections but after all great family resort!
Stayed 6 nights in Aug 2025

10/10 Excellent

Braden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 7 nights in Aug 2025

10/10 Excellent

Karla Priscilla

Stayed 3 nights in Aug 2025

10/10 Excellent

Edward, Vauxhall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort and accommodating, friendly and great food options highly recommended
Stayed 5 nights in Aug 2025

4/10 Poor

Jacqueline

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms were great, air conditioning worked well, no mini bars in rooms, stocked with a couple beers and sodas and waters daily. Food was terrible in the buffet, never warm/hot, limited selection compared to other all inclusive. Also the restaurant (buffet) is not air conditioned, is open so uncomfortable temperatures when eating. Also, is not truly all inclusive at all, many items have an additional cost not included when booked as all inclusive. The food at the 2 booked restaurants was good, if you are able to get a reservation. Service was not consistent, some staff friendly and helpful, others not at all. First and last time staying at this resort, does not compare to others at a similar price point. Also they are heavy on the time share selling, but members do get better service, so there does seem to be some benefit to doing so.
Stayed 5 nights in Aug 2025

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel with kids. First of all this is the Timeshare hotel. You need to change the room if you arrive in the middle of the week. Stuff is so unwelcoming,room are so stinky. It was the worst experience ever. I change hotel immediately Honestly I don’t know what people like about this property???
Stayed 8 nights in Jul 2025

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllent for families with children. A lot of activities, very clean and staff are amazing.
Stayed 8 nights in Jul 2025

10/10 Excellent

Isabel

Stayed 6 nights in Sep 2023

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was spacious and convenient, we had a suite with a private bedroom and a jacuzzi on our balcony. The resort was clean and very large but it did need some maintenance. The resort is quite outdated, the infinity pool had pool tiles coming off that would sink to the bottom of the pool and a few buildings need some fresh paint. The majority of the staff were excellent like our concierge, Eugenia. She made things convenient for us and made herself accessible. Samuel, a pool waiter from Pool 1, provided us with excellent service. The pool/beach activities were fun and the shows were great. My husband and I did find it odd that the swim up bar pool bartenders all seemed to be in sour moods. Most of them would not greet us and stayed completely silent while they served us, although we speak fluent Spanish. Our first experience at the swim up bar was with Xochitel. I ordered a Bahama mama from her for my husband which she made with vodka. I assumed she had a previous order as Bahama Mamas are not made with vodka. She then handed me the drink and I asked her if she made it with rum, assuming I was confused. She confirmed she made it with vodka and I asked her to remake it with rum. She responded that I never asked for rum. I told her she was right but that Bahama mamas are not made with vodka. She proceeded to remake it and began scoffing at our interaction with her coworkers very obviously. We had a good time overall but there are much nicer resorts in the area.
Stayed 4 nights in Aug 2025

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We’ve stayed at several other Royal Resorts. This one by far is the worst one. The food was terrible. There was very limited dining at the resort. And you have to call the day of to make reservations to the restaurants BUT timeshare owners have top priority. 4 out of the 7 days we stayed we were denied reservations. We had to go to town to eat because the buffet that’s available every night was awful. The beach was ugly and smelled like sewer. It’s a very small beach area that fits a sand volleyball court. The water is brown like a lake. The pool had a huge hair ball (the size) of a wig on top of one of the drains and it stayed there for days. The poolside service was slow and inconsistent. Some days we would wait over an hour for our lunch. The only positive about the resort was the room. It was spacious and clean for our family of 4.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Jul 2025

10/10 Excellent

Jimmy Ndoko

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I (a group of 10) stayed in this resorts from 7/23 to 7/27. We had a blast! Staff was friendly and very accommodating, food was delicious, resort was clean, and beach was cleaned throughout the day to allow guests to take advantage of the ocean. We will definitely go back! 5/5
Stayed 4 nights in Jul 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!!!!
Stayed 1 night in Jul 2025

8/10 Good

Irma, La Puente

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, quiet
Stayed 5 nights in Jul 2025