Within 3 miles (5 km) of this property, you'll find Punta Esmeralda Beach and Quinta Avenida. Mamitas Beach Club and Playa 88 are also within 3 miles (5 km).
A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and complimentary bicycles are available on site. Enjoy the 2 outdoor tennis courts and perks like free valet parking and free WiFi.
Free WiFi, comfy beds
The 252 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include balconies, MP3 docks, and plasma TVs with satellite channels.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
The Royal Haciendas – Optional All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. The Royal Haciendas – Optional All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, and 4 spa tubs along with outdoor tennis courts and a sauna. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. A children's pool, a fitness center, and spa services are also featured at the family-friendly The Royal Haciendas – Optional All Inclusive. Free valet parking is available. Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
The Royal Haciendas – Optional All Inclusive offers 252 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
The Royal Haciendas – Optional All Inclusive has 5 restaurants on site.
24-hour room service is available.
4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.