Viceroy Riviera Maya All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Terrace/patio
Signature Villa | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Restaurant
Couples treatment rooms, hot tub, steam room, body treatments
Free daily full breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • All inclusive
  • Pet friendly
  • Bar
  • Parking available
  • Breakfast included

Explore the area

View in a map
Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪2 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Punta Esmeralda Beach
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Luxury Villa, 2 Queen Beds

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Luxury Villa, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Villa

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Villa

10.0 out of 10
Exceptional
(1 review)
  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this property will put you steps from Playa Xcalacoco and a 5-minute walk from Chun-Zumbul (diving site). Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 2 min walk - 0.1 miles
  • Gran Coyote Golf - 4 min drive - 1.8 miles
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.1 miles
  • Playa del Carmen Main Beach - 10 min drive - 5.5 miles
  • Punta Esmeralda Beach - 11 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Amaranto - ‬12 min walk
  • ‪La Laguna - ‬11 min walk
  • ‪Privilege Lounge - ‬7 min walk
  • ‪La Hacienda - ‬12 min walk
  • ‪Grand Sunset Princess swimup bar - ‬11 min walk

About this property

Viceroy Riviera Maya All Inclusive

5-star beachfront property near Mamitas Beach
Viceroy Riviera Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viceroy Riviera Maya All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Viceroy Riviera Maya All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 41 guestrooms or units
  • 2 dining venues
  • Built in 2012
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viceroy Riviera Maya All Inclusive offers 41 air-conditioned accommodations with private plunge pools and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (USD 8 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Private plunge pool

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 26 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Riviera Maya All Inclusive All-inclusive property
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya Inclusiv
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya All Inclusive All-inclusive property

Frequently asked questions

How close is Viceroy Riviera Maya All Inclusive to the airport?

Viceroy Riviera Maya All Inclusive is 26.6 mi (266-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Viceroy Riviera Maya All Inclusive have an airport shuttle?

Viceroy Riviera Maya All Inclusive offers an airport shuttle 24 hours a day, for a charge of USD 348 per vehicle, roundtrip.

How close is Viceroy Riviera Maya All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Viceroy Riviera Maya All Inclusive offer free breakfast?

Viceroy Riviera Maya All Inclusive offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Viceroy Riviera Maya All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (12-min drive) is nearby.

What time is check-in at Viceroy Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viceroy Riviera Maya All Inclusive?

Free parking is not available at this property. Valet parking is available for USD 8 per day.

Does Viceroy Riviera Maya All Inclusive have a pool?

Viceroy Riviera Maya All Inclusive features an outdoor pool.

Does Viceroy Riviera Maya All Inclusive have a restaurant?

Yes, there are 2 restaurants on site.

Does Viceroy Riviera Maya All Inclusive have a spa?

This property has a spa, which features hot stone massages, body treatments, and body scrubs.

How close is Viceroy Riviera Maya All Inclusive to downtown Playa del Carmen?

Viceroy Riviera Maya All Inclusive is 3.5 mi away from Playa del Carmen.