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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
Property video
Aerial view
Lobby
8 bars/lounges, 2 poolside bars, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪17 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(75 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(105 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

8.2 out of 10
Very good
(18 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 4,442 reviews
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The price is $237
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Total with taxes and fees
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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Quinta Avenida - 17 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 17 min drive - 6.4 miles
  • Maroma Beach - 21 min drive - 9.2 miles
  • Xcaret Eco Theme Park - 29 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Fresco Bar - ‬11 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Beach Bar - ‬3 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Grand Sunset Princess - All Inclusive
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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.4 out of 5, Excellent, 348 reviews
$193 nightly
The price is $237
Jun 4 - Jun 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the airport?

Platinum Yucatan Princess Adults Only - All Inclusive is 26.2 mi (288-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Jun 4, 2026 start from $260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Yucatan Princess Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Yucatan Princess Adults Only - All Inclusive .

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free breakfast?

Platinum Yucatan Princess Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

This property offers free self parking.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Platinum Yucatan Princess Adults Only - All Inclusive features 13 outdoor pools.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant?

Platinum Yucatan Princess Adults Only - All Inclusive is home to Yucatan, which features international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Princess Spa Platinum, where you can enjoy massages, mani/pedis, and facials.

How close is Platinum Yucatan Princess Adults Only - All Inclusive to downtown Playa del Carmen?

Platinum Yucatan Princess Adults Only - All Inclusive is 4 mi away from Playa del Carmen.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1717 out of 3102 reviews
Rating 8 - Good. 729 out of 3102 reviews
Rating 6 - Okay. 369 out of 3102 reviews
Rating 4 - Poor. 141 out of 3102 reviews
Rating 2 - Terrible. 146 out of 3102 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 5 nights in Feb 2026

10/10 Excellent

Jaime

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swim out room was excellent. Staff were fun and kind. Great place to stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony J

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 5 nights in Feb 2026

10/10 Excellent

Angelyn Leonor

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful rooms, the most loveliest and friendliest staff and they had so many amenities that I should’ve just left my carryon at home! Very fun environment and I 100% recommend this to other travelers!
Stayed 5 nights in Feb 2026

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, food delicious.
Stayed 1 night in Feb 2026

8/10 Good

Sean Trevor

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean. Could not adjust temp lower than 22 asked a couple times but they couldn’t or would not lower it. Food was what you would expect. Majority of staff were great. Pool wash great. Overall not a bad trip
Stayed 5 nights in Feb 2026

8/10 Good

Kyla Dawn

Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Palladium Yucatan Princess Adults Only and overall had a really lovely experience. From the moment we arrived, we found the atmosphere to be incredibly calming and relaxing. The entire resort felt peaceful and well maintained, which made it very easy to unwind and enjoy our vacation. Our room was absolutely spotless, and we were very impressed with the housekeeping standards. The staff throughout the resort were friendly, attentive, and professional — they truly helped make our stay enjoyable. One area that we found a bit confusing was the restaurant schedule. It was sometimes unclear which restaurants were open on certain days. We specifically tried to visit the sushi bar a couple of times, only to find that it had already closed for the evening. It might be helpful to have clearer daily signage or an easy-to-access schedule for guests so they can better plan their dinners. The only small comfort issue for us was the pillows — they weren’t quite to our liking — but that’s certainly a minor personal preference and didn’t significantly impact our stay. On our final day, we did experience one concern. Guests in the swim-out pool beside our room were smoking quite heavily in the pool area. We noticed that this didn’t seem to be addressed by staff at the time. We were slightly uncomfortable, as we didn’t want any smoke smell lingering near our room or to risk being associated with it. Clearer enforcement of pool-area smoking policies would definitely
Stayed 7 nights in Feb 2026

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff went over and above what was necessary to make our stay Wonderful. However, Beach was absolutely not as pictured. Very disappointed about that.
Beach is eroded so far back that it's difficult to find a sunny spot. Palapa were few. Mostly laying in the mangrove.
Stayed 7 nights in Feb 2026

8/10 Good

Gabriel Joseph

Stayed 4 nights in Feb 2026

8/10 Good

Zilda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff beautiful lobby gym and welcome drinm
Stayed 3 nights in Feb 2026

10/10 Excellent

Allison

Stayed 2 nights in Feb 2026

4/10 Poor

Patrick Michael, orange

Liked: Property conditions & facilities
Disliked: Amenities
Paid for a romantic dinner waited over an hr at rodeo grill for chips then another 30 for the appetizer. 100usd later we walked out and tried for 2 hours to talk to managers. Still charged me. There were multiple fights on the property where police had to come. The spa is subpar for what is truely advertised and hydrotherapy is truely a joke dont fall for it. My second time there now and will not return.
Stayed 7 nights in Feb 2026

10/10 Excellent

Michael Todd

Stayed 6 nights in Feb 2026

10/10 Excellent

Victoria

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, amenities were wonderful (favorites being the gym and event offerings), and the staff were so personal. While the restaurants were good, they were often notably slower than an average restaurant experience even with seemingly no crowd. The buffet and beach bar exceptions to that. The beach was relaxing and convenient. It is a more natural beach so we didn’t swim much even though the resort kept up with the kelp pretty well. Get to the chairs and cabanas early are patrons hold them with belongings and they can be scarce.
Stayed 3 nights in Feb 2026

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst resort i have ever stayed in. Service was horrible no customer service. Employees don't make you feel welcomed. Food was horrible. Needs lots of updates so outdated. Worst experience.
Stayed 4 nights in Feb 2026

4/10 Poor

Dina

Traveled with partner
Disliked: Amenities
What I disliked the most was the fact that we were unable to book our restaurants in advance, which meant long line-ups every evening and poor service once we were actually in (it was typically an hour wait and once seated, at least half an hour before receiving the first course and sometimes also waiting for drinks). The resort should also take measures to control its wildlife: this is my fourth trip to Mexico and I’ve seen coati before but the ones at this resort are the worst - we were advised upon arrival to lock our patios because the raccoons could actually climb up and enter our rooms. We met a woman who just happened to leave coffee creamer in her room and forgot to lock the patio door and the animal entered her room. I had food securely stored in a zipped up backpack on the cabana bed by the pool, and the animal took the entire bag, unzipped it, and stole our food. Speaking of food, that was hit or miss. Twice my steak was overcooked despite asking for medium rare. The drinks were also disappointing (I have never had a bad margarita in Mexico before but here they were heavily watered down and not flavourful). The service was not great. The beach was rocky with a lot of seaweed, which we expected and don’t blame the resort for due to the hurricane. Overall, this resort was disappointing. Given how much we spent to be here for the week (the most we have ever paid for an all-inclusive) and given the fact that it is 5 stars, there is definitely room for improvement.
Stayed 7 nights in Feb 2026

8/10 Good

Svetlana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious beautiful room, beautiful resort grounds, lots free activities. They have sport park to accomosate that; rifle shooting, golf , yoga, paddle boards. A LA carte restaurants are top notch. Buffet is good, but nothing spectacular. Beach is not best, narrow, rocky to enter, but still pretty. Buffet at the beach very minimal; burgers and ribs, shrimps too. Entertaimnent happening every day, plus DJ after the shows. 40 min drive from airport.
Beach
Room.
Stayed 5 nights in Feb 2026

10/10 Excellent

Christiann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved staying here! We had a swim out room right near the party pool and loved it! They had activities everyday and the staff is so welcoming and sweet! The bellhop guys remembered us by name and everyday they greeted us everytime we saw him! The entertainment team is so much fun too! Saturday’s foam party is amazing and coco bongo was the best time ever! Only thing I will say that I didn’t enjoy was how early we had to get up to reserve a chair by the pool seeing that it’s first come first serve. 100% though would recommend coming here to anyone who wants to have a good time and meet some great people!
Stayed 7 nights in Feb 2026

10/10 Excellent

Lee

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Highly recommend!
Stayed 4 nights in Feb 2026

10/10 Excellent

Marcia

Stayed 7 nights in Feb 2026

6/10 Okay

Guy

Stayed 2 nights in Feb 2026

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
People were great. Food was great.
Stayed 7 nights in Feb 2026

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very friendly. Clean rooms and property. Food was great. Only complaint was pool/beach towels werent as accessible as you would hope. You get 1 per person and have to call room service and wait for them to be delivered if you need another. Would be nice to have central towel storage accessible to everyone like other resorts have.
Stayed 9 nights in Feb 2026

10/10 Excellent

Brody

Stayed 9 nights in Feb 2026

10/10 Excellent

TANIA, covington

Stayed 3 nights in Oct 2025

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