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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
View from room
Exterior detail
8 bars/lounges, 2 poolside bars, beach bar
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪64 min drive‬

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | 1 bedroom, free minibar, in-room safe, desk

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(64 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (deluxe)

8.2 out of 10
Very good
(97 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room, Swimout (Platinum)

7.0 out of 10
Good
(4 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | 1 bedroom, free minibar, in-room safe, desk

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • El Camaleón Mayakoba Golf Course - 8 min drive - 1.6 miles
  • Playa del Carmen Main Beach - 17 min drive - 5.9 miles
  • Maroma Beach - 24 min drive - 10.0 miles
  • Xcaret Eco Theme Park - 27 min drive - 12.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Restaurante Hacienda - ‬15 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Mike’s Coffee - ‬20 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
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  • Hot Tub
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  • Spa
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The price is $349
Dec 17 - Dec 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the airport?

Platinum Yucatan Princess Adults Only - All Inclusive is 26.2 mi (288-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Dec 1, 2025 start from $287.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Yucatan Princess Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Yucatan Princess Adults Only - All Inclusive .

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free breakfast?

Platinum Yucatan Princess Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

This property offers free self parking.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Platinum Yucatan Princess Adults Only - All Inclusive features 13 outdoor pools.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant?

Platinum Yucatan Princess Adults Only - All Inclusive is home to Yucatan, which features international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Princess Spa Platinum, where you can enjoy aromatherapy, hydrotherapy, and hot stone massages.

How close is Platinum Yucatan Princess Adults Only - All Inclusive to downtown Playa del Carmen?

Platinum Yucatan Princess Adults Only - All Inclusive is 4 mi away from Playa del Carmen.

Reviews

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1594 out of 2917 reviews
Rating 8 - Good. 690 out of 2917 reviews
Rating 6 - Okay. 358 out of 2917 reviews
Rating 4 - Poor. 140 out of 2917 reviews
Rating 2 - Terrible. 135 out of 2917 reviews

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
Stayed 7 nights in Nov 2025

8/10 Good

JOSE ANGEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more people with knowledge at restaurants gave me wrong information several times and I choose the hotel because a lady that was preparing special CREPES outside the yucatan buffet but no more and tepanyaky wasn’t working either ☹️😮
Stayed 5 nights in Aug 2025

10/10 Excellent

Elva

Liked: Amenities, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great costumer services so happy we choose it
Stayed 7 nights in Aug 2025

10/10 Excellent

Nakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been going there for years and the staff is marvelous
Stayed 7 nights in Aug 2025

10/10 Excellent

Erika Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Room was very clean. Check in was fast and easy. They do need to work on the food the only thing that was good was breakfast They advertise the hibachi restaurant that was not even available very sad because last time we came we enjoyed it and we were looking forward to eating there.
Stayed 4 nights in Aug 2025

6/10 Okay

ROOMAN

Traveled with group
Liked: Cleanliness, property conditions & facilities
Overall good experience.
Stayed 5 nights in Aug 2025

6/10 Okay

Tanya

Liked: Amenities
This hotel is not a 5 star resort. It was 3, at best. The frustrating part is that there's is so much potential. The room smelled moldy and mildewy. Contacted the front desk and they sent up house keeping. We had dinner reservations. Their solution was to use WAY too much air freshner and a scent disk that was stuck in the vent for the AC. The spa was great. The food was ok. The beach was unusable (not the resorts fault, sargassum). Overall we would not stay here again
Stayed 6 nights in Jul 2025

10/10 Excellent

Aslee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Nicholas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Would have liked to seen more activities and more entertainment throughout the day. Also was disappointed that restaurants were closed during our stay. Other than that loved everything about the resort. The staff were friendly and welcoming.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as pictured. We had a swim out room and it was the absolute best! Lots of options for eating…including the sister properties. Nightly entertainment…five stars. Lots of daytime activities to choose from. Excellent time!
Stayed 9 nights in Aug 2025

10/10 Excellent

Summer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in the Buffett was not all that good but the actual restaurants were amazing specially the Rodeo Grill!
Stayed 5 nights in Aug 2025

10/10 Excellent

Albert Matthew

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaikia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly for my entire stay. I enjoyed all the food I ate it was delicious. I'll go back with friends for sure
Stayed 4 nights in Jul 2025

6/10 Okay

Bethzaida, Windham

Traveled with partner
Loved the swim up suit. Was expecting better food half the restaurants were closed. The beach area was dirty and smell was not good.
Stayed 6 nights in Aug 2025

10/10 Excellent

David, HOLLYWOOD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Kashka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very kind & accommodating well dressed staff. Only complaint that I have is could use a full length mirror & the swim out pool area can be very slippery when getting in & out the pool. Be careful
Stayed 4 nights in Aug 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo fue excelente lo único que cambiaría sería unas baldosas de las habitaciones para que el hotel siga conservando su belleza
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have been to many all-inclusive resorts in Mexico. Sadly, this one was the worst so far. The food was less than mediocre, and the rooms were dingy. The staff was great for the most part, but the buffet and restaurants could use a facelift.
Stayed 8 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this property. Enjoyed excellent food options on the buffet, friendly and accommodating staff, spacious room with stocked mini fridge.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wanda

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

6/10 Okay

Mariely

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay I loved the ambiance and the staff were lovely. I just wish that all of the restaurants were more available to the guests as there was so many people trying to reserve at the same time due to the restaurant only being open one day out of the 5 days I was staying there.
Stayed 3 nights in Jul 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Maria A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was not my favorite
Stayed 2 nights in Aug 2025