See all properties

Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
Property video
Aerial view
8 bars/lounges, 2 poolside bars, beach bar
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪94 min drive‬

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(66 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(98 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

7.0 out of 10
Good
(4 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

You may also like

Ad
Luxurious Grand Master Suite, Partial Ocean View | Beach/ocean view

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

Downtown Playa del Carmen
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,213 reviews
$212 nightly
The price is $259
Jan 11 - Jan 12, 2026
Total with taxes and fees
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • El Camaleón Mayakoba Golf Course - 8 min drive - 1.6 miles
  • Playa del Carmen Main Beach - 14 min drive - 4.4 miles
  • Xcaret Eco Theme Park - 27 min drive - 11.8 miles
  • Maroma Beach - 28 min drive - 8.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Steakhouse - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Sundeck
Ocean Maya Royale - Adults Only - All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 2,730 reviews
$320 nightly
The price is $320
Dec 22 - Dec 23
Total with taxes and fees
Ocean Maya Royale - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the airport?

Platinum Yucatan Princess Adults Only - All Inclusive is 26.2 mi (288-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Dec 14, 2025 start from $325.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Yucatan Princess Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Yucatan Princess Adults Only - All Inclusive .

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free breakfast?

Platinum Yucatan Princess Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

This property offers free self parking.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Platinum Yucatan Princess Adults Only - All Inclusive features 13 outdoor pools.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant?

Platinum Yucatan Princess Adults Only - All Inclusive is home to Yucatan, which features international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Princess Spa Platinum, where you can enjoy facials, body scrubs, and reflexology.

How close is Platinum Yucatan Princess Adults Only - All Inclusive to downtown Playa del Carmen?

Platinum Yucatan Princess Adults Only - All Inclusive is 4 mi away from Playa del Carmen.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1613 out of 2937 reviews
Rating 8 - Good. 690 out of 2937 reviews
Rating 6 - Okay. 359 out of 2937 reviews
Rating 4 - Poor. 139 out of 2937 reviews
Rating 2 - Terrible. 136 out of 2937 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
Stayed 7 nights in Nov 2025

10/10 Excellent

Renee

Stayed 7 nights in Oct 2025

10/10 Excellent

Brenda Itzel Cervantes

Liked: Cleanliness, staff & service, property conditions & facilities
o
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every where you walked they were keeping the property trimmed and cleaned, staff were Amazing, Israel at the front desk from the time we checked in remembered our name and said Good Morning every day he saw us. Entertainment staff was awesome and engaging making sure everyone had fun, Beto did a great job getting us a souvenir we asked for, remembered us and came and found us and talked to us frequently about an update daily until he was able to find us hats!! Maritza at the front desk was courteous and very accommodating at check in! We will definitely be back and recommend Princess Platinum Yucatán to everyone we know!
Foam Party!!
After dinner pic before a show!
Great night life!
Beautiful property
Stayed 7 nights in Sep 2025

10/10 Excellent

Mary K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property. The food and service were excellent.
Stayed 6 nights in Sep 2025

10/10 Excellent

gina

Liked: Cleanliness
Stayed 5 nights in Sep 2025

6/10 Okay

Melissa Ann, Lake Forest

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
Stayed 7 nights in Sep 2025

6/10 Okay

Jasmine B

Stayed 3 nights in Sep 2025

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Sep 2025

2/10 Terrible

Silvia Karina

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Amenities
A
Stayed 4 nights in Sep 2025

8/10 Good

Jairo, Sarasota

Stayed 7 nights in Aug 2025

10/10 Excellent

Janine G

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at. It was very clean, the food was fantastic, and the staff were all very friendly.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kimberly Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice room and the swim up feature of the room made our stay so much more enjoyable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
: Property beautiful :Spa was rarely used, I assume because there was no alcohol around. The spa was amazing. I went several : Room was great. Needed an update. I saw them painting rooms as we were leaving.
Swim out room
Swim out room
Mini shopping center on property
Logo
Stayed 3 nights in Sep 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was remarkable! Enrique did an amazing job making sure you felt comfortable. Would definitely recommend
Stayed 7 nights in Aug 2025

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 8-31-25 through 9-5-25. Enjoyed our stay. The staff was great!! Luna one the activity directors was our favorite. Food was good but some of the restaurants were closed because of low occupancy. Seaweed was bad but if go to the sister property it was better. They were working on it. Overall a nice vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Luz, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great amenities, safe, great dining options, great King size beds . Everything was great.
Stayed 7 nights in Aug 2025

6/10 Okay

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Do a better job to get customers involved with activities. 24/7 bar was very boring no music no activity at the 24 hour bar
Stayed 3 nights in Aug 2025

10/10 Excellent

Electra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a pleasant place to relaxe and have fun.
Stayed 6 nights in Aug 2025

10/10 Excellent

Bernard A Norwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! I definitely will have a return visit. Everyone in the staff, from housekeeping, to the grounds crew, to the guest services, were extraordinary. Everyone were so friendly and respectful, and polite. I thank them all for their warm pleasant hospitality.
Complimentary Champagne n chocolate free of charge 🥰. That was beautiful!
The room, the view,
Everything was fantastic
Stayed 5 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walkable. Need ice machines.
Stayed 4 nights in Aug 2025

10/10 Excellent

Destiny

Stayed 3 nights in Jul 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025