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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

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Property video
Exterior detail
8 bars/lounges, 2 poolside bars, beach bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪23 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(72 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(101 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

8.2 out of 10
Very good
(18 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
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The price is $311
Apr 6 - Apr 7
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.0 miles
  • Playa del Carmen Main Beach - 13 min drive - 4.9 miles
  • Maroma Beach - 17 min drive - 8.7 miles
  • Xcaret Eco Theme Park - 23 min drive - 11.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Fresco Bar - ‬11 min walk
  • ‪El Beso Pool Bar - ‬17 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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  • Spa
  • Parking included
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Apr 16 - Apr 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.29 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the airport?

Platinum Yucatan Princess Adults Only - All Inclusive is 26.2 mi (288-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Apr 19, 2026 start from $328, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Yucatan Princess Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Yucatan Princess Adults Only - All Inclusive .

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free breakfast?

Platinum Yucatan Princess Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

This property offers free self parking.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Platinum Yucatan Princess Adults Only - All Inclusive features 13 outdoor pools.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant?

Platinum Yucatan Princess Adults Only - All Inclusive is home to Yucatan, which features international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Princess Spa Platinum, where you can enjoy deep-tissue massages, hydrotherapy, and reflexology.

How close is Platinum Yucatan Princess Adults Only - All Inclusive to downtown Playa del Carmen?

Platinum Yucatan Princess Adults Only - All Inclusive is 4 mi away from Playa del Carmen.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1680 out of 3022 reviews
Rating 8 - Good. 708 out of 3022 reviews
Rating 6 - Okay. 358 out of 3022 reviews
Rating 4 - Poor. 140 out of 3022 reviews
Rating 2 - Terrible. 136 out of 3022 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 5 nights in Feb 2026

10/10 Excellent

Amanda Dawn, Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff friendly and welcoming.
Stayed 10 nights in Dec 2025

8/10 Good

Hope Helena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort. One shower was not working in our room though. Additionally ac was a bit noisy. Everything else was amazing
Stayed 7 nights in Nov 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, food.
Stayed 6 nights in Dec 2025

6/10 Okay

Barry Lynn

Traveled with partner
Disliked: Amenities, property conditions & facilities
The resort was ok. Definitely was expecting more since it stated 5 stars. The room was ok. Had a moldy smell to it. The pillows were very hard and bed was worn down. When we called for room service it was not a friendly experience. But now for the good review. The servers at the Buffett was super sweet. Very attentive and remembered our drinks. Overall the property had a lot of potential if they took time into it to update.
Stayed 6 nights in Dec 2025

6/10 Okay

Zahra

Traveled with family
Liked: Staff & service, property conditions & facilities
The food is subpar. Cold, and not much variety for any type of dietary restrictions. Barely any veggie options, all pork/beef/chicken. Also the beach is terrible. There aren’t towels you have to bring your own from the room. I’ve never been to a hotel or resort like that. There are always towels at the beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reaort
Stayed 3 nights in Dec 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always excellent, this was our our second time here. A few things we’re spoiled at other places, they don’t provide here. Towels poolside, wine in your room. All wine is bad unless you pay extra. Food is mediocre as well as entertainment. The beach is not good, very rocky in the water. However, Great beachside food and bar. The pools are nice, two swim up bars, one is party time one is laid back. Our swim out was great! The gym is very nice!!! Also enjoyed at night they have live music, great setting/atmosphere. Overall a 4 star stay for us.
Our swim out
Stayed 5 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Service staff is great
Stayed 7 nights in Dec 2025

10/10 Excellent

Diana, Clifton

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Shivan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedram

Traveled with group
Liked: Cleanliness, staff & service, amenities
it was great
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendliest and most courteous staff ever. Activities were varied and engaging. Very fun atmosphere.
Stayed 9 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities
Bell hops were polite, most of the staff, and amenities. The shuttle was convenient. Housekeeping was pretty efficient and cleaned the place daily. The buffet choices are pretty good as well.
Stayed 3 nights in Dec 2025

10/10 Excellent

Areli

Stayed 3 nights in Dec 2025

10/10 Excellent

Mikayla Rose

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Wonderful
Stayed 9 nights in Dec 2025

2/10 Terrible

Karla

Stayed 6 nights in Dec 2025

10/10 Excellent

David, Stony Plain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great food.
Stayed 14 nights in Nov 2025

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, amenities
Clean rooms everyday. Staff were friendly and the swimout is a must!! Food overall was good!
Stayed 14 nights in Nov 2025

8/10 Good

Taraneh Sadat

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great food, excellent service!!
Stayed 6 nights in Dec 2025

10/10 Excellent

nadia nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the service at restaurants to the bar was amazing. Food always gppf and fresh
Stayed 6 nights in Dec 2025

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the WORST experience at this place! DO NOT let them put you in building #2 !! Anything starting with a 2… 2107 was the room we stayed in and it smelled like mold/must terrible! I never write a bad review but this was awful. My allergies were insane. Also the Coati things were on our balcony, pooping a d peeing all over! one night when I came back into the room, a Coati was IN. The room!! Getting into our snacks! We moved to building 5 after 3 nights and that was better, but they were not helpful in getting our reservations fixed or helping us extend our stay because our flights were delayed!! I will never go back to this resort!! The ONLY bright point of the whole resort was the staff upon entry. Israel, and Javier were Amazing! They helped with any situation we had. Rafael in the lobby was helpful too, but Israel and Javier were the best.
Stayed 4 nights in Dec 2025

8/10 Good

Brennan Jose, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 7 nights in Dec 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff, very good amenities, great food.
Stayed 7 nights in Dec 2025