All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
- Fitness facilities
- Soccer
- Tennis
- Tennis lessons
- Volleyball
Lessons/classes/games
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
Not included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Transportation to offsite activities
- Access to onsite clubs included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Scuba diving excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Scuba diving lessons not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Minibar (all beverages included)
- Tennis lessons included
- Meals and drinks at companion properties included
- All non-motorized water sports included
- All land activities, and recreational facilities and equipment included
Property Features
Platinum Yucatan Princess Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Platinum Yucatan Princess Adults Only - All inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All inclusive. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.
- 470 guestrooms or units
- 5 buildings
- 6 dining venues
- 2 bars by the pool
- 8 bars or lounges
- 6426 sq ft of conference space
- 597 sq m of conference space
- Buffet breakfast (free)
- Nightclub
- Bar on the beach
- Deli
- Childcare (surcharge)
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Conference space
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Convenience store
- Terrace
- Garden
- Gift shop
- Beauty salon
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
-
Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (50.2 km / 31.2 mi)
-
Parking: Free self parking
Room Amenities
Platinum Yucatan Princess Adults Only - All inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate living rooms. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony (furnished)
- Living room
- Stocked minibar (free)
- In-room dining (24 hours)
- Plasma television
- Satellite channels
- Coffee maker
- Separate shower and tub
- Housekeeping (daily)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Air conditioning
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Tao - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf driving range on site
- Fitness classes on site
- Basketball on site
- Volleyball on site
- Beach volleyball on site
- Scuba diving nearby
Spa Services
Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily.
- Number of treatment rooms 8
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Steam room in spa
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Check-out
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Debit cards not accepted
- No rollaway/extra beds available
- No cribs (infant beds) available
- Minimum guest age is 18
- Caters to adults only
Fees
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
- Platinum Yucatan Princess Adu
- Platinum Yucatan Princess All Suites Playa del Carmen
- Platinum Yucatan Princess All Suites Resort
- Platinum Yucatan Princess All Suites Resort Playa del Carmen
- Platinum Yucatan Princess Adults All inclusive Playa del Carmen
- Platinum Yucatan Princess Adults Playa del Carmen
- Platinum Yucatan Princess Adults
You should know
- For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- This is an adults-only property and guests under 18 years old aren't allowed.
Awards & Affiliations
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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