The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Maritime Terminal

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Room amenity
Buffet
In-room safe, blackout drapes, iron/ironing board, bed sheets
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • All inclusive
  • Bar
  • Housekeeping
  • Spa

Explore the area

View in a map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Garden View

8.2 out of 10
Very good
(128 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Pool View

7.6 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 4

Room Premium with Partial Sea View

  • 290 sq ft
  • Partial sea view
  • Sleeps 4

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 4

Room Superior with Pool View

  • 290 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Avenida - 11 min walk - 0.6 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles
  • Xcaret Eco Theme Park - 13 min drive - 7.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬7 min walk
  • ‪Ceviche Corazon - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬7 min walk
  • ‪Quinta Parilla - ‬5 min walk
  • ‪Quadra Café - ‬7 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

How close is The Reef Coco Beach Resort & Spa- Optional All Inclusive to the airport?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is 23.4 mi (259-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at The Reef Coco Beach Resort & Spa- Optional All Inclusive on Sep 18, 2025 start from $116.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Reef Coco Beach Resort & Spa- Optional All Inclusive.

How close is The Reef Coco Beach Resort & Spa- Optional All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive offer free breakfast?

The Reef Coco Beach Resort & Spa- Optional All Inclusive does not offer free breakfast.

Is there a casino at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (3-min drive) is nearby.

What time is check-in at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

This resort offers free self parking.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

The Reef Coco Beach Resort & Spa- Optional All Inclusive features an outdoor pool and a children's pool.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a restaurant?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is home to Samurai - premium only, which features Japanese cuisine.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a spa?

This resort has a spa, which features beach massages, body wraps, and body treatments.

How close is The Reef Coco Beach Resort & Spa- Optional All Inclusive to downtown Playa del Carmen?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is 1 mi away from Playa del Carmen.

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 448 out of 1015 reviews
Rating 8 - Good. 257 out of 1015 reviews
Rating 6 - Okay. 157 out of 1015 reviews
Rating 4 - Poor. 72 out of 1015 reviews
Rating 2 - Terrible. 81 out of 1015 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, property conditions & facilities
Most of the staff was excellent, they definitely respond to friendly customers......as they should! At check in we were told we would not have a king sized bed because this was a family friendly resort, however when booking reservations for dinner we were told that no more than 4 could be seated together. The restaurant staf was excellent and had no problem seating all 6 of us together. The safe in our room was locked when we arrived and, after 3-4 times telling the front desk, we simply gave up. If it wasn't for the front desk and concierge service we would have given the staff a 5-star rating, that is really unfortunate. The activities were fun and you got out of them what you put in. Water aerobics, music trivia, bocce ball on the beach, disco at the sports bar and karaoke was all a really good time. It's a smaller resort and the beach is roped off, if you're looking for the Cancun type water, this wasn't it. Food was okay at the buffet, the Mexican and Italian restaurants and snack bar were delicious! I felt like this all-inclusive had more 'not included' items than most, but we had everything that we needed. Not a lot of extra activities for kids, yet I wasn't traveling with kids so I may have missed some things. This resort is what you pay for, however if you have to travel on a budget, it is clean and you'll have everything that you need. About 45 minutes from the airport
Stayed 4 nights in Jun 2025

8/10 Good

Thomas William

Stayed 5 nights in May 2025

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The week days were quieter with more locals. Beds were rock hard and the hotel hallways are very very noisy at all hours. We were right by the elevator and could hear every peep. The pool turned my swimsuit and my hair green, if you bleach your hair don’t get it wet. The food was great, my fav was the Japanese restaurant. Not a big resort but safe and comfortable.
Stayed 5 nights in May 2025

10/10 Excellent

Antonio M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great swimming pool, friendly staff , I enjoyed and relaxed.
Stayed 7 nights in May 2025

6/10 Okay

Donald L, Gaithersburg

The Reef at Cocoa Beach where do I start checked in second day? I was all stopped up and noticed that it was mold growing around the heat vents informed the desk they said they would clean it. They never did third day. I had a short in my room in the fan that caused sparks to arc out across the room informed the front desk no one came for 45 minutes so I packed my bags And went to the front desk and asked for a new room the staff was friendly. The hotel was clean. This was my first vacation so maybe I was expecting way too much for an all-inclusive resort but that being said I think it was a little disappointing. My second room was two double beds and it was clean and no issues with electrical or mold. I would love to give them five stars but unfortunately, I don’t think that they really did a great job.
Stayed 7 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Sandy A, Los Angeles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was nice and clean, food was not good at all, there weren't many options at the buffet, we also assumed the Japanese restaurant was included with our ALL INCLUSIVE reservation and that was not the case. It is very upsetting when we're told something before making reservation and there's always an extra charge or fee once we've arrived at the property. Fees for checking in, fees for the "environment", fees for everything when all of this should already be included in the reservation price.
Stayed 4 nights in May 2025

8/10 Good

Leonel

Stayed 3 nights in May 2025

8/10 Good

Nataly

Traveled with partner
Liked: Cleanliness, amenities
I really liked the entrance of the property, we received the wrong room the first night there the bed was so hard the following day we got another room and the bed was equally hard, pillows were soft.
Stayed 4 nights in May 2025

2/10 Terrible

Tonia, DeSoto

Traveled with family
Disliked: Amenities
FILTHY PROPERTY. ROOM BEDS TERRIBLE. HORRIBLY FOOD.
Stayed 2 nights in May 2025

4/10 Poor

Tracy

Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun and family oriented environment. Staff were amaizing! Close to downtown area! Calm in comparison to hotel area Cancún!
Stayed 5 nights in May 2025

4/10 Poor

Arnulfo

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Christiaan

Stayed 7 nights in May 2025

10/10 Excellent

Daniil

Stayed 7 nights in May 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
We will definitely be back
Stayed 4 nights in May 2025

6/10 Okay

LEOBARDO

Stayed 4 nights in May 2025

8/10 Good

Joseph, Eagle Grove

Traveled with partner
Liked: Cleanliness, staff & service
I liked the pool area and the Japanese restaurant. Orozco in the Japanese restaurant was amazing. Francisco at the mexican and Italian restaurant was absolutely the best. The bad things consist of paper thin walls that you can hear people in other rooms all-night long. The restaurant selection was ok at best which most AI's are lacking since covid. Overall i would rate the stay 5 outta 10
Stayed 7 nights in May 2025

8/10 Good

Bailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt hot regardless of having the air conditioner and fan on.
Stayed 6 nights in May 2025

10/10 Excellent

Kenrozcyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Leya

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Close to Fifth Avenue and some great restaurants. Pool was very nice. Easy to get around. Everything was close to the rooms. Drinks were good. Food wasn't amazing. They did not care about food allergies. Milk and milk alternatives were mislabeled. Food sat out for a while. Bed and pillows were uncomfortable. Some of the employees were amazing and helpful. Some did not make custom service a priority.
Stayed 7 nights in May 2025

10/10 Excellent

Rosalio ROMERO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean & staff was always willing to help. Will definitely come back.
Stayed 6 nights in May 2025

10/10 Excellent

Eliott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good property. we went during college spring break and not very many spring breakers which was great
Stayed 5 nights in Mar 2025

10/10 Excellent

paolo

Stayed 5 nights in May 2025