Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Exterior
Suite (with 2 Jacuzzis) | 1 bedroom, free minibar, in-room safe, desk
1 bedroom, free minibar, in-room safe, desk
Sports facility

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Super Saver

9.0 out of 10
Wonderful
(2 reviews)
  • 512 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

8.4 out of 10
Very good
(48 reviews)
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View

8.2 out of 10
Very good
(249 reviews)
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(13 reviews)
  • 640 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Family Room

7.4 out of 10
Good
(17 reviews)
  • 635 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis)

8.0 out of 10
Very good
(39 reviews)
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower

8.8 out of 10
Excellent
(15 reviews)
  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room Deluxe with Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room Premium with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Quadruple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Triple Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Luxury with Pool View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Deluxe with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room Luxury with Pool View

  • Sleeps 1
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room with Lake View

  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Triple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Triple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Triple Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Quadruple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Premium with Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Premium with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Gran Coyote Golf - 6 min drive - 2.0 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.0 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.7 miles
  • Punta Esmeralda Beach - 13 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

How close is Grand Sunset Princess - All Inclusive to the airport?

Grand Sunset Princess - All Inclusive is 26.4 mi (280-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Grand Sunset Princess - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Sunset Princess - All Inclusive.

How close is Grand Sunset Princess - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Sunset Princess - All Inclusive offer free breakfast?

Grand Sunset Princess - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Grand Sunset Princess - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Sunset Princess - All Inclusive?

This property offers free self parking.

Does Grand Sunset Princess - All Inclusive have a pool?

Grand Sunset Princess - All Inclusive features 12 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Sunset Princess - All Inclusive have a restaurant?

Yes, there are 9 restaurants on site.

Does Grand Sunset Princess - All Inclusive have a spa?

This property has a spa, which features body wraps, massages, and hydrotherapy.

How close is Grand Sunset Princess - All Inclusive to downtown Playa del Carmen?

Grand Sunset Princess - All Inclusive is 4 mi away from Playa del Carmen.

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1271 out of 2705 reviews
Rating 8 - Good. 715 out of 2705 reviews
Rating 6 - Okay. 411 out of 2705 reviews
Rating 4 - Poor. 157 out of 2705 reviews
Rating 2 - Terrible. 151 out of 2705 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but the water features around the property not very nice.
Stayed 22 nights in Mar 2025

6/10 Okay

Johana

Stayed 6 nights in Apr 2025

8/10 Good

Belinda Magdalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, wish the swimout was a bit more private, even just the lounger attached to the patio but people just take them. Can’t wait to see renovations and really hoping all the staff stay, they were all lovely from the lobby, to the buffets, to the restaurants.
Stayed 8 nights in Apr 2025

8/10 Good

Mandy

Liked: Cleanliness, amenities
I like that you could take a golf cart around the entire property and out to the beach. The lounge chair is on the beach were comfortable to lay in, but be careful of the rocks on the ocean floor as those are quite hard to get around to get out to where you can actually swim.
Stayed 2 nights in Mar 2025

8/10 Good

Andrii

Traveled with family
Liked: Amenities
Good time spent at resort. Big negative issues that they do not exept cash
Stayed 6 nights in Apr 2025

8/10 Good

Manelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

HIREN CHANDUBHAI, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained. Grounds were beautiful and very well designed. Accommodations were comfortable, food was excellent as well as the service. Many options for pools and bars. Excellent hotel.
Stayed 7 nights in Apr 2025

8/10 Good

Isabella

Stayed 7 nights in Apr 2025

10/10 Excellent

Nirav

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect planned by The Grand Sunset Princess staff. I love the people of mexico, weather, beaches, swimming pools, nature inside the resort and the wild animals.
Stayed 4 nights in Apr 2025

8/10 Good

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, place was nice and staff helpful. Great beach and pools. Room was a nice size. The staff were mostly helpful, and most spoke English. Multiple dining options, but food was inconsistent. 4/5 stars.
Stayed 4 nights in Apr 2025

10/10 Excellent

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing atmosphere. The food was what you would expect from 'all inclusive food'. The property was huge, but the shuttle made it easy to get around. I would go back again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Murat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than expected except one item, they need to increase quantity of access points , I have seen almost 500 people who tries to connect at the same time. They could calculate 40:1 for 40 guests 1 AP at the beach area. Staff is really friendly, food is excellent, I have never felt some food from yesterday on the buffet.
Stayed 6 nights in Apr 2025

8/10 Good

Stacy Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice resort
Stayed 7 nights in Apr 2025

10/10 Excellent

Abdul Aziz

Good
Stayed 5 nights in Apr 2025

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty and quiet
Stayed 7 nights in Apr 2025

8/10 Good

Chantalle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

charlene

Liked: Cleanliness, staff & service
Great
Stayed 7 nights in Apr 2025

10/10 Excellent

Ruben

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good food. Mamma Mia was our favorite
Stayed 4 nights in Apr 2025

6/10 Okay

Fakhra

Stayed 4 nights in Apr 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great holiday — we would definitely come back to this resort. The food was excellent and varied. The hotel entertainment was also good and interesting. My family (my wife, our three kids, and I) really enjoyed our spring break here. However, we were disappointed that the sun loungers on the beach (especially in the first and second rows) were always occupied. People would run to the beach early in the morning before breakfast to reserve a lounger by placing a towel, hat, or something else on it, and then leave for other activities. As a result, there weren’t many people actually on the beach, but it was still difficult to find a free sun lounger.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alvaro, CDMX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal sumamente amable. Hermoso lugar. Un hotel muy grande, a veces hay que caminar bastante, o tomar los carritos transportadores. Unas lindas vacaciones en familia!
Stayed 4 nights in Apr 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Amenities
The resort itself is pretty. The beach had a lot of seaweed. The food is terrible. We have been to a lot of all inclusives and this was the worst by far. We went and ate in town. The beds were awful. The bedding was basic and the blankets were rough and scratchy. They had a guy walking around with a gas leaf blower all day long. Starting early in the morning and continued all day. Totally kills the relaxation vibe.
Stayed 6 nights in Apr 2025