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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
4.5-star beachfront hotel near Playa del Carmen Main Beach

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
Aerial view
On the beach, white sand, beach cabanas, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor wedding area

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Gym
    GymGym

Explore the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Beach17 min walk
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2526)
The price is $203
per night
$203 total
includes taxes & fees
Aug 10 - Aug 11
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Playacar hotel places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).

What's nearby

  • Playacar Beach - 17 min walk
  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪RIU Lupita Resort - ‬6 min drive
  • ‪RIU Yucatan - ‬11 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Pool Bar - ‬7 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

4.5-star beachfront hotel near Playa del Carmen Main Beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only like an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2.00 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The restaurants at this property enforce a formal dress code.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

How close is Royal Hideaway Playacar All Inclusive - Adults only to the airport?

Royal Hideaway Playacar All Inclusive - Adults only is 20.2 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on Aug 1, 2024 start from $218.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royal Hideaway Playacar All Inclusive - Adults only have an airport shuttle?

Airport shuttle services are not available at Royal Hideaway Playacar All Inclusive - Adults only.

How close is Royal Hideaway Playacar All Inclusive - Adults only to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Royal Hideaway Playacar All Inclusive - Adults only offer free breakfast?

Royal Hideaway Playacar All Inclusive - Adults only does not offer free breakfast.

Is there a casino at Royal Hideaway Playacar All Inclusive - Adults only?

No, there is no casino at this hotel, but Riviera Gran Casino (5-min drive) is nearby.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Royal Hideaway Playacar All Inclusive - Adults only?

This hotel offers free self parking and valet parking.

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Royal Hideaway Playacar All Inclusive - Adults only features an outdoor pool.

Does Royal Hideaway Playacar All Inclusive - Adults only have a restaurant?

Royal Hideaway Playacar All Inclusive - Adults only is home to Ventanas, which features Spanish cuisine.

Does Royal Hideaway Playacar All Inclusive - Adults only have a spa?

This hotel has a spa, which features sports massages, facials, and body scrubs.

How close is Royal Hideaway Playacar All Inclusive - Adults only to downtown Playa del Carmen?

Royal Hideaway Playacar All Inclusive - Adults only is 1.8 mi away from Playa del Carmen.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews" "
Rating 8 - Good. 203 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property! A little dated but still gorgeous. Everyone is very nice and friendly. Our concierge Susel Sanchez was amazing! She scheduled all our excursion’s and was very helpful. Anything we needed she was on it! The only thing I didn’t like was the reservations for dinner. I would have liked it to be more flexible for dinner.
Stayed 7 nights in Jul 2024

10/10 Excellent

kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food are amazing
Stayed 11 nights in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice and quiet resort. The food and staff were exceptional. My wife and I stayed here for our honeymoon and had a great time. The resort and beach were clean with seaweed being removed multiple times throughout the day. Only downfall was being constantly bothered by locals trying to sell something while you were laying out on the chairs provided on the beach, it was excessive, but I guess to be expected no matter where you decided to stay in this area. The excursion options offered through the resort were pretty generic so we decided against doing those on this vacation. Very nice place to stay if you’re looking to just have a variety of great food and just lay in the sun.
Stayed 6 nights in Apr 2024

10/10 Excellent

Christine, Nanaimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Adult Only atmosphere. It was a wonderful time. Close enough to Playa Del Carmen to walk. The restaurants were definitely the highlight for us. Impeccable service and top notch menus with some of the finest cuisine I have ever experienced in Mexico. We will be back!!
Stayed 14 nights in Jan 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good service and quiet patrons overall good recharge spot.
Stayed 5 nights in Apr 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, good food, excellent staff. Lots to keep you busy if you wanted. 2 minor problems. Getting any restaurant information ahead of time was really hard. Should have some menus on website since you have to reserve restaurants. Chair saving at pool is out of control. Have to be up at 6:00 to get any chairs.
Stayed 7 nights in Mar 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing in every way possible.
Stayed 7 nights in Mar 2024

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't waste your money on the Relax Pool rooms. Seems like anyone can use them regardless of what room you are in. Resort lacks evening entertainment. Otherwise a very nice place and great beach!
Stayed 9 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Hideaway was an absolute gem. I’ve never felt safer in Mexico. The area was very secure and the property was pristine. We will for sure be visiting again!
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Jerzy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked layout and people. Did not like lack of pool chairs.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, beach, food and drinks were great - all contributing to a great time in Mexico.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
March 1, 2024 – March 9, 2024 Stayed in building 25 From the time we got off the private shuttle from the airport until we boarded the same for the trip back we were very impressed. We were met at the front desk with libations that set the tone for the entire trip. In no time we were in our room heading out to dinner on the deck looking at the beautiful view and loving the breeze and the sounds of the waves hitting the beach. We had made reservations for dinner before arrival for each night at a different restaurant, usually at 7pm, the communication with the resort really helped great getting everything set for our trip. Our first full day was spent poolside. Enjoyed a fantastic breakfast with omelets made to order while you watched, and mimosa’s served by a super friendly staff. The servers kept palomas coming until it was time for water aerobics in the infinity pool. The activities crew was excellent, especially Rinaldo (call me sexy Ray), Carlos & Tristan. They kept the day entertaining with announcements, games, classes and emceeing almost everything at the resort. We really enjoyed many of the extra’s offered from tequilla tasting to silent disco, to painting classes, to 4 outstanding full stage shows. The dinners were all 5 star, each plate was a work of art. The amazing bartenders kept the party going with their specialty drinks. (we usually arrived a half hour early) to the incredible and different selections offered at all of the restaurants. Highly recommend
Stayed 8 nights in Mar 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful whenever we had questions. The concierges were very professional and helped book whatever we needed for our trip. We really liked how the property is separated into little villas and there's multiple relaxation pools. It makes it feel more peaceful! The drinks were pretty good and the breakfast buffet at the grill was delicious. The biggest con was the dinners. The food at every restaurant took a long time to come out and the quality was mid. We weren't expecting fine dining of course but they defintely can improve upon the quality. My fiance got steak at Spices and Azia and it was grey and chewy both times. We honestly think the steaks were microwaved. The wait time at Azia was also the worst by far. It took an hour to get two main courses so that was a bit unexpected. The best experience we had here was the Balinese bed on the sand. We got delicious food from a special pre-fixed menu, a bottle of sparkling wine, and an entire day on a comfy beach side bed! I definitely recommend it as a fun add on. Overall, we enjoyed our stay here!
Stayed 5 nights in Mar 2024

10/10 Excellent

Helene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd time at this resort!! We loved everything about it. The beach is spectacular, the food amazing. You have to go to the restaurant Las Vantanas. Carlos Quintal, the host, and Pedro will make your evening very enjoyable. We went there 3 times for supper. The Palazzo is also very good. The staff is working non stop. The room are very nice with a large bathroom and plenty of space to store you belongings. A nice « crema de tequila » after supper made it all perfect. We’ll come back for sure!

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience here. would absolutely recommend to anyone wanting a luxury vacation.
Stayed 4 nights in Mar 2024

6/10 Okay

William, Runnells

Traveled with group
Liked: Cleanliness, staff & service
Beautiful grounds, friendly staff, clean rooms. Smaller resort with not a lot of night life. The night shows were lacking. The relax pools were nice but the pictures are deceiving. Everyone can use them, they are not right outside your rooms and the hot tubs have been cold for years. Food was mediocre, typical resort food. There is no buffet at night. You need a reservation to eat at night or room service is your only option. We had a great time but not a resort we would book again.
Stayed 9 nights in Feb 2024

6/10 Okay

Rodney Paul

Stayed 7 nights in Mar 2024

6/10 Okay

Shanna Marie

Stayed 4 nights in Mar 2024

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the rooms were beautiful and well maintained. We loved our view from the balcony. The beach is beautiful and has been improved since last year with many yards of added sand. We enjoyed each of the restaurants and bars each night. The food choices and meals were excellent! We enjoyed the kind and helpful staff. This is our second time staying here and we will definitely return again. We feel very welcome and safe at this resort.
Stayed 10 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small comfortable resort. Beautiful beach. Excellent food. Needs flowers within the resort property. Lacks colour.
Stayed 7 nights in Feb 2024

10/10 Excellent

Lanelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time.
Stayed 6 nights in Feb 2024

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly, food was good. Only negative was not enough pool lounge chairs to accommodate the guests. To get lounge chair by the pool you had to get up at 5:30am. Would go back again.
Stayed 8 nights in Feb 2024