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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Tres Rios Ecopark

Choose dates to view prices

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Exchange vows on a serene beachside deck overlooking the ocean, surrounded by lush floral arrangements and a romantic sign.
Couples can exchange vows on this oceanfront deck with a thatched roof and wooden beams.
Relax by the serene pool surrounded by lounge chairs and umbrellas, with a picturesque ocean view.
Relax in a serene oceanfront seating area with a canopy, lounge chairs, and lush green surroundings.
Relax in a stylish room with a flat-screen TV, leather sofa, and dining table, plus a balcony with a view.

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.4 out of 10
Very good
(5 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | 1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.0 out of 10
Wonderful
(91 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.2 miles
  • Gran Coyote Golf - 7 min drive - 4.0 miles
  • Tres Rios Ecopark - 7 min drive - 2.2 miles
  • Playa Xcalacoco - 9 min drive - 4.8 miles
  • Maroma Beach - 13 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near Tres Rios Ecopark
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

How close is Ocean Maya Royale - Adults Only - All Inclusive to the airport?

Ocean Maya Royale - Adults Only - All Inclusive is 27.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Jul 27, 2025 start from $242.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Maya Royale - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Maya Royale - Adults Only - All Inclusive .

How close is Ocean Maya Royale - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Maya Royale - Adults Only - All Inclusive offer free breakfast?

Ocean Maya Royale - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Maya Royale - Adults Only - All Inclusive ?

This property offers free self parking.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools.

Does Ocean Maya Royale - Adults Only - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Despacio Spa Centre, where you can enjoy hydrotherapy, aromatherapy, and massages.

How close is Ocean Maya Royale - Adults Only - All Inclusive to downtown Playa del Carmen?

Ocean Maya Royale - Adults Only - All Inclusive is 6 mi away from Playa del Carmen.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1349 out of 2232 reviews
Rating 8 - Good. 518 out of 2232 reviews
Rating 6 - Okay. 211 out of 2232 reviews
Rating 4 - Poor. 76 out of 2232 reviews
Rating 2 - Terrible. 78 out of 2232 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. We will definitely visit again!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

4/10 Poor

Justin R

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly Staff that acted inconvenienced anytime we asked for anything. Service was insanely slow. We booked privilege level and at our very first restaurant we were told told that some drinks had an up charge. Several bars we were at told us they wouldn’t give us upgraded alcohol even though it was sitting right there. Our A/C didn’t work well or keep the room very cool. One of the legs on one bed was completely broke off.
Stayed 6 nights in Apr 2025

10/10 Excellent

John, edmond

Stayed 6 nights in Apr 2025

10/10 Excellent

Robyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are already planning another trip.
Stayed 4 nights in Apr 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked with Expedia and requested 2 double beds but were given a king but we got the building we requested (we had been before and needed a building that wasn’t too far from everything) Restaurants don’t take reservations and there was an hour wait one night but other than that we like this resort. It’s small and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Disliked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Catherine

Spent a wonderful week in this resort.
Stayed 7 nights in Apr 2025

2/10 Terrible

Charla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to my liking, the staff were amazing, also we had good food!!
Stayed 7 nights in Apr 2025

8/10 Good

Maria Sorina

Liked: Cleanliness, staff & service
The property is nice ,we enjoyed our stay here but I just wanted to say it’s not a 4.7 ⭐️
Stayed 7 nights in Mar 2025

10/10 Excellent

Steven, Kent

Stayed 8 nights in Mar 2025

6/10 Okay

Wendy

Liked: Cleanliness
I felt a bit overwhelmed with vendors outside
Stayed 5 nights in Apr 2025

10/10 Excellent

Kerry Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I traveled for his 70 th birthday. We rate this hotel a 10/10 . Food was delicious , staff was friendly and we truly just enjoyed everything. Shout outs to some very special staff KENDDELL- was pool entertainment. He remembers everyone's name after meeting you only once . TIGER at the main bar was so fun and gave personal attention. Also at main bar OCTAVIO , Jorge and Yovannetti. Miquel at pool bar was so fun . PILAR who booked our dinner on the beach with a show . She was so friendly and we chatted and fun with her the whole week . Our housekeepers were efficient and our room was always made up with fun animals lol . Only complaint is people reserving chairs at the pool by 6 am and never in the spots almost all day . One other complaint was bell hop when we left the taxi ride back to airport , the sign said 55$ and they told us we didn't understand the money conversion but we showed them on the phone and they couldn't answer us . We took the ride but didn't tip over the 70 $ . Best place would go back and would DEFINITELY recommend this hotel . 😁
Stayed 7 nights in Apr 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful, rooms were comfy, and the food was excellent. Staff was very friendly and provided great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about. Excellent resort
Stayed 7 nights in Apr 2025

10/10 Excellent

Douglas Allen, Weston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this was our first visit to Mexico and Ocean Maya Royale we were extremely impressed with the staff, accommodations and food. We hope to make this an annual event. Thanks for meeting all of our first time expectations Amazing!
Stayed 6 nights in Apr 2025

10/10 Excellent

Camille

Stayed 5 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Dhairya Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Lin, SCARBOROUGH

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants and special shout-out to the experience team (Moises, Dali, Carlos) for making it an excellent stay!
Stayed 6 nights in Mar 2025

6/10 Okay

Alec

Disliked: Staff & service
Not a great beach, staff people were rude. Food and drinks were horrible. Won’t come back
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Stayed 7 nights in Apr 2025

6/10 Okay

joseph b

Stayed 4 nights in Apr 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025