See all properties

Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
Privilege Junior Suite Adults Only | Garden view
Privilege Junior Suite Adults Only | 1 bedroom, minibar, in-room safe, desk
2 outdoor pools, pool umbrellas
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.0 out of 10
Very good
(4 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | 1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.0 out of 10
Wonderful
(85 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Grand Hyatt Playa Del Carmen Resort

Downtown Playa del Carmen
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,000 reviews
$291 nightly
The price is $351
Jul 20 - Jul 21
Total includes taxes and fees
Grand Hyatt Playa Del Carmen Resort

About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.2 miles
  • Gran Coyote Golf - 7 min drive - 4.0 miles
  • Tres Rios Ecopark - 7 min drive - 2.2 miles
  • Playa Xcalacoco - 9 min drive - 4.8 miles
  • Maroma Beach - 13 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, 2,635 reviews
$251 nightly
The price is $251
Jul 6 - Jul 7
Total includes taxes and fees
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

How close is Ocean Maya Royale - Adults Only - All Inclusive to the airport?

Ocean Maya Royale - Adults Only - All Inclusive is 27.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Aug 4, 2025 start from $247.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Maya Royale - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Maya Royale - Adults Only - All Inclusive .

How close is Ocean Maya Royale - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Maya Royale - Adults Only - All Inclusive offer free breakfast?

Ocean Maya Royale - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Maya Royale - Adults Only - All Inclusive ?

This property offers free self parking.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools.

Does Ocean Maya Royale - Adults Only - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Despacio Spa Centre, where you can enjoy hydrotherapy, aromatherapy, and massages.

How close is Ocean Maya Royale - Adults Only - All Inclusive to downtown Playa del Carmen?

Ocean Maya Royale - Adults Only - All Inclusive is 6 mi away from Playa del Carmen.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1282 out of 2111 reviews
Rating 8 - Good. 489 out of 2111 reviews
Rating 6 - Okay. 197 out of 2111 reviews
Rating 4 - Poor. 69 out of 2111 reviews
Rating 2 - Terrible. 74 out of 2111 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Justin R

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly Staff that acted inconvenienced anytime we asked for anything. Service was insanely slow. We booked privilege level and at our very first restaurant we were told told that some drinks had an up charge. Several bars we were at told us they wouldn’t give us upgraded alcohol even though it was sitting right there. Our A/C didn’t work well or keep the room very cool. One of the legs on one bed was completely broke off.
Stayed 6 nights in Apr 2025

10/10 Excellent

Helene Lavette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was a disappointing for tge type of hotel and options wasn't as great the drinks was not as gooe either commercial drink mix not naturally make
Stayed 4 nights in Mar 2025

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Resort was clean and staff was great. Main resort to our room was a bit of a walk. The beach/boardwalk was a little unusual for the area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading several other reviews, we were semi-skeptical, but we can't seem to understand where all those reviews came from! From the beginning of our trip to the very end, everything was wonderful. We loved our room, the service, the pool, the food, the staff. The only issues we came across were that there weren't outlets by the bed, there wasn't an option for streaming services on the TV and there wasn't a great mirror situation for getting ready. All of those things were very easy to overcome and overlook considering the amazing other things you get at this property. We will definitely look into returning!
Stayed 7 nights in Mar 2025

6/10 Okay

Stephanie

Stayed 3 nights in Apr 2025

8/10 Good

George

Stayed 4 nights in Mar 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic resort. From the coffee to the pool to the staff! All wow!!
Stayed 6 nights in Mar 2025

8/10 Good

Akhila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Arta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I'm not one to usually write negative reviews, but considering the time and expense that goes into planning a trip, I felt obligated to share my honest opinion. My goal is to provide helpful feedback for others, not to criticize excessively. My husband and I travel every three months, and we're not looking for luxury, just a comfortable and enjoyable experience.The staff were friendly and helpful, the food was okay but good at Blu Mone restaurant.I like to mentioned that my room was extremely clean. However, there were a few issues that prevented my stay from being perfect. The swimming pool area was disappointing. People were allowed to reserve towels for 24 hours, which meant that there were never available seets. Additionally, the pool and beache area was not well-maintained. During my stay, I also experienced a couple of days without hot water in the shower Although the staff did eventually fix the issue, it was frustrating that it happened in the first place.Finally, I was disturbed to find cockroaches in the fridge. I hope that the hotel will take steps to address these issues and provide a better experience for future guests in room 1001 Overall, I would recommend this hotel for its cleanliness, friendly staff.If you like drinks be careful drinks are very sweet beer is not so cold.Also I would not recomand this hotel for younger travelers.
Stayed 4 nights in Mar 2025

10/10 Excellent

marcelo Alejandro, Delray Beach

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelli Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Viri was by far our favorite employee. You need people like her because it made our trip so personal and we just really appreciate her energy, enthusiasm and personality.
Stayed 7 nights in Mar 2025

10/10 Excellent

Marcin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away and have some fun, especially on the days that is a pool piana party with entertainment stuff members , Vierly his doing greate job keeping all guests happy . One of the best entertainment team's I have ever seen in resort's. Greate bartender's that will not let you get thirsty .
Stayed 4 nights in Mar 2025

6/10 Okay

Earl P

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the facility was nice. theme restaurants either closed or not available. ate at the buffet all nights except one. the staff was not that pleasant. food really needs help.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eliseo R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our stay. The staff was friendly and helpful. Kendall went above and beyond to get everyone involved and seemed to know everyone by name. I will definitely be going back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alana Sue

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Ocean Maya Royale - Adults Only. The staff are incredibly amazing and helpful. That said, I must mention one employee in particular who stands ahead of the rest. Kenddell Sansores is by far the heart and soul of the entertainment at the pool. He makes everyone feel special
Stayed 7 nights in Mar 2025

6/10 Okay

alberto

Stayed 4 nights in Mar 2025

8/10 Good

Hardeep Singh

Traveled with family
Liked: Property conditions & facilities
spacious
Stayed 3 nights in Mar 2025

2/10 Terrible

EDYTA

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food low quality and very repetitive Restaurants were bad, street food in new yours is lot tastier than what they served. Drinks made with lowest quality alcohol key to masking it was making the drinks sweet. Fresh pressed juices were watered down, that’s sad.once buffet was open till 11pm the next night we went to bed hungry they told us they are closing at 1015pm!!!!!!!! Beautiful view on the ocean and not a lot of people on the property that was good. I don’t recommend it.
Stayed 5 nights in Mar 2025

8/10 Good

SOTIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not 5 stars property Limited choice for lunch and diner
Stayed 7 nights in Mar 2025

10/10 Excellent

Cozona Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

Janice Kennel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tropical gardens throughout the resort. Wildlife, especially Coati, roam freely. The staff are friendly and fun. Nice variety of dining options.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole Mayrene, Calgary

Stayed 6 nights in Mar 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind, friendly and very accommodating. Bar staff by the pool was exceptional, especially Miguel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service is fantastic. I
Stayed 5 nights in Mar 2025