On the beach
A stay at this Downtown Playa del Carmen hotel places you steps from Mamitas Beach Club and within a 5-minute walk of Quinta Avenida. Also, Mario Villanueva Stadium Madrid is within half a mile (1 km) and Quinta Alegría Shopping Mall is within 2 miles (3 km).
A full-service spa, 3 restaurants, and 4 outdoor pools are all featured at this romantic hotel. Dine at the beachfront restaurant and relax with beach umbrellas. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.
The 195 individually decorated guestrooms offer MP3 docks and room service. Other amenities include balconies or patios, rainfall showerheads, and free local calls. Change of towels is available on request.
Aug 26, 2019 by Miguel Montes / Guest Service
Thank you very much, for your comments, hihgly appreciated. Kind regards!
Oct 3, 2019 by Concierge
Thank you very much for your comments! Kind regards!
Aug 4, 2019 by Concierge
Thank you very much for your comments! Kind regards!
Jul 31, 2019 by Concierge
We appreciated very much your comments. Kind regards!
Jun 24, 2019 by Concierge
thank you for you review. Best regards!
May 15, 2019 by Concierge
Thank you for your comments and suggestions, we appreciated and we will passed on to the proper management! Kind regards!
Mar 20, 2019 by Amir Chable - Guest Service
We are glad that you enjoyed your experience with us, we appreciate your words about our hotel, and we are glad that you love our property. We particularly like your comments about the friendliness, cheerfulness and availability of our personnel. We look forward to welcoming you back soon.
Jan 19, 2019 by Itze Pérez Social Media & Marketing Manager
Dear Guest, Thank you for choosing Mahekal Beach Resort as host for your vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us. On behalf of our entire team, we genuinely hope to have the opportunity of welcome you again soon. Regards,
Dec 24, 2018 by Itze Pérez | Social Media & Marketing Manager
Dec 17, 2018 by Itze Pérez | Social Media & Marketing Manager
All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Mahekal Beach Front Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a swim-up bar, and a beach bar. WiFi is free in public spaces. This beach hotel also offers a spa tub and a garden. Parking is available for a fee. A complete renovation of Mahekal Beach Front Resort & Spa was completed in January 2015. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.
Available in some public areas: Free WiFi
Self parking (surcharge)
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2015.
The hotel hosts a free manager's reception daily.
Cocina - This diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - Onsite sports bar. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with a spa tub.
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
Guests may be subject to health screenings for COVID-19 at the property.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts Visa, Mastercard, American Express, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing). This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.