6/10 Okay
Walter
Traveled with partner
Aug 24, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is a 3 star at best. The best part about this resort is the location. It is directly on the beach and in walking distance to tons of great restaurants and shops. The bathrooms are small with barely room for toiletries (single sink), the sinks are corroded and aged and the shower is made more for outdoors. The mosquitoes are everywhere and there’s an inch gap letting them in at the bottom of the room doors which we had to cover with towels. We weren’t made aware of the animals (coatis) on property and only found out on social media. These are raccoon-like creatures which were crawling on the roof of our palapa while we were relaxing on the hammocks. A very unpleasant surprise! One of the worse parts of our stay was the smell. I read in reviews and thought it was isolated. No! It smells like sewage throughout the resort, even the beach. Also, the cleaning supplies used by the staff are ineffective and actually smelled worse as if they were using the dirty sewage water. I would strongly suggest to find another resort in the area.
Walter
Stayed 5 nights in Aug 2024