On the beach
You'll be within 9 miles (15 km) of El Camaleon Mayakoba Golf Course and 12 miles (20 km) of Quinta Avenida. Puerto Morelos Town Square and Puerto Morelos Reef are within 12 miles (20 km).
A private beach, a full-service spa, and 3 outdoor pools are all featured at this luxury hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the children's club, picnic area, and in-room childcare.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and premium bedding, the 63 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include free WiFi, furnished patios, and 24-hour room service.
This property will be closed from April 16 2021 to November 6 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Maroma, A Belmond Hotel, Riviera Maya you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a 24-hour fitness center, and a steam room. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Maroma, A Belmond Hotel, Riviera Maya offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Playa del Carmen hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free on-the-go breakfast daily from 7:00 AM to 11:00 AM.
El Restaurante - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
La Cantina - This bar specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Freddy's Bar - This beachfront bar specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Kinan Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.