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Hotel Riu Lupita - All Inclusive

3.5 star property
Family-friendly 3.5-star property near Xplor Theme Park

Choose dates to view prices

Photo gallery for Hotel Riu Lupita - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a building with a red roof.
An outdoor dining area with a stage for live performances, surrounded by tables and chairs.
A spa building with a sign reading "SPA" and "Renovado SPA".
A spacious lobby with a central round table, green seating, and a reception area with a counter.
A hotel entrance with a sign for Riu Hotels & Resorts and a name 'LUPITA'.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪14 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬

Room options

View all photos for Room

Minibar, in-room safe, blackout drapes, WiFi (free)

Room

  • 279 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room Standard

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room (U)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (U)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room (M)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room (E)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (E)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (L)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (M)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (M)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (B2C-US)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (B2C-US)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (B2C-US)

  • 278 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (B2C-CA)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (B2C-CA)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (B2C-CA)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (C)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (C)

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (C)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (C)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room (L)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (L)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room (E)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room -5 guests-

Minibar, in-room safe, blackout drapes, WiFi (free)

Family Room -5 guests-

  • 279 sq ft
  • Sleeps 5
  • Free WiFi

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, WiFi (free)

Double Room (U)

8.0 out of 10
Very good
(43 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Playacar stay.Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Xplor Theme Park and Mamitas Beach are also within 3 miles (5 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Mahi Golf Course - 9 min walk - 0.5 miles
  • Mayan Ruins of Playacar - 14 min walk - 0.8 miles
  • Playacar Beach - 19 min walk - 1.0 mile
  • Xaman Ha Aviary - 6 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min drive
  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪La Barra Artesanal - ‬7 min drive
  • ‪Sicilia - ‬6 min drive

About this property

Hotel Riu Lupita - All Inclusive

Family-friendly 3.5-star property near Xplor Theme Park
Hotel Riu Lupita - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Lupita - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A nightclub, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Lupita - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen property.

  • 300 guestrooms or units
  • 3 levels
  • 23 buildings
  • 4 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Riu Lupita - All Inclusive offers 300 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.

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Hotel Riu Tequila - All Inclusive
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  • Breakfast included
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Shopping
  • Snorkeling
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Lupita - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Lupita - All Inclusive to the airport?

Hotel Riu Lupita - All Inclusive is 19.8 mi (252-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Lupita - All Inclusive?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Lupita - All Inclusive on Aug 27, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Lupita - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Lupita - All Inclusive.

How close is Hotel Riu Lupita - All Inclusive to the beach?

This property is 1.8 mi (13-min drive) from Playa del Carmen Main Beach and 12.4 mi (25-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Hotel Riu Lupita - All Inclusive offer free breakfast?

Hotel Riu Lupita - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Lupita - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Lupita - All Inclusive?

This property offers free self parking.

Does Hotel Riu Lupita - All Inclusive have a pool?

Hotel Riu Lupita - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Lupita - All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Mexican cuisine and pool views.

Does Hotel Riu Lupita - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body scrubs, body treatments, and massages.

How close is Hotel Riu Lupita - All Inclusive to downtown Playa del Carmen?

Hotel Riu Lupita - All Inclusive is 1.7 mi away from Playa del Carmen.

Hotel Riu Lupita - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 355 out of 859 reviews
Rating 8 - Good. 247 out of 859 reviews
Rating 6 - Okay. 156 out of 859 reviews
Rating 4 - Poor. 38 out of 859 reviews
Rating 2 - Terrible. 63 out of 859 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and customer service Great place to stay
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Grace

Liked: Cleanliness, staff & service, amenities
The hotel environment with the trees and gardens was very nice but the rooms need updating, the beds are not comfortable. AC works but is noisy. A refresh could be very useful in making in better overall.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Vijendher Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very very friendly staff - very helpful staff to accommodate guest needs. Kid friendly and good.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone great
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Makylla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience ! Can’t wait to go back.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

SILVIA

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Playacar! Really recommended
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Mary Cruz

Liked: Cleanliness
Not on the beach a smaller resort than expected
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

William Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience, staff were amazing and super friendly and accommodating. Buffet was very good but I found it slightly lacked at certain times. Will definitely return
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Niurka Rosanna Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small, but it has everything you need to have a good time. The entire staff is very attentive and friendly—from the entertainment team to the waiters, bartenders, porters, and the beach shuttle driver. It was a wonderful experience, and I can't wait to return.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

gerti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Viacheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Thank you very much for your service! See you next year!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not on the water, but they have a 10 minute shuttle that takes you to their beach club that has a restaurant, drinks, beach and pool all with lunge chairs. quiet place with plenty of chairs and room without being crowded at both the hotel and beach club. less kids then at other resorts.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Food was delicious.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Yuneidis

Liked: Cleanliness
Good
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Milagros

Good experiences
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Maricela

Liked: Cleanliness, amenities, property conditions & facilities
Everything it’s wonderful from the beginning to the end. Employees always happy and friendly
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Not a lot to do on resort. Limited food options and restaurants closed certain days. Drinks are mediocre at best, bottom shelf liquor. Staff was friendly.
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Kaelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Lupita was boring and very quiet, with mostly older guests and no real vibe. As a person of color, I didn’t see any diversity, which felt uncomfortable. The resort felt outdated and low budget you definitely get what you pay for. I switched resorts after one day because staying longer would’ve ruined my trip.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

LIGIA

Liked: Amenities
Amazing stay for me and nieces
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Sharron

We didn't stay at Lupita. When we arrived they offered us an upgrade to stay at Riu Tequila. We spent our vacation at Riu Tequila and it was the BEST. Thank you again Riu Lupita for the upgrade.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff, good food .
Stayed 5 nights in May 2024
Verified review

8/10 Good

brian e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location, quality and price point if you like a quieter all inclusive experience......as long as you are ok not being on the beach. You can take their free shuttle to their beach access which has free buffet food and drink there or you can walk there in about 30 minutes. The onsite swimming pools appear clean and nice. They have a smaller "quiet" pool which lived up to the name.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing !!!!
Stayed 4 nights in Sep 2023

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