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JOIA Paraíso by Iberostar - Adults Only - All Inclusive

5.0 star property
5-star beachfront resort near Playa Paraiso Golf Course
VIP Access

Choose dates to view prices

Photo gallery for JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Garden
Panoramic Suite, Oceanfront (Butler Suite) | Beach/ocean view
20 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Parking included
  • Room service

Explore the area

View in a map
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪16 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Maroma Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite

9.0 out of 10
Wonderful
(21 reviews)
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Butler Suite)

Suite, Oceanfront (Butler Suite) | Terrace/patio

Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(16 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Pool View

Suite, Pool View | Balcony

Suite, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Corner, Butler Suite)

Suite, Oceanfront (Corner, Butler Suite) | Balcony

Suite, Oceanfront (Corner, Butler Suite)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Villa, Private Pool (Butler Service)

Romantic Villa, Private Pool (Butler Service) | View from room

Romantic Villa, Private Pool (Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • 2088 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Upper Floor)

Suite (Upper Floor) | Garden view

Suite (Upper Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic Suite, Oceanfront (Butler Suite)

Panoramic Suite, Oceanfront (Butler Suite) | Terrace/patio

Panoramic Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Butler Suite, Beach Access)

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite, Oceanfront (Butler Suite, Beach Access)

  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Frette Italian sheets, premium bedding, down comforters, free minibar

Last room available

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, Pool Access

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Promo)

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Suite with Pool View

Frette Italian sheets, premium bedding, down comforters, free minibar

Double Suite with Pool View

  • 645 sq ft
  • Sleeps 2

View all photos for Double Suite with Ocean View

Frette Italian sheets, premium bedding, down comforters, free minibar

Double Suite with Ocean View

  • 645 sq ft
  • Sleeps 2

Suite with Sea View

  • Sleeps 2

Suite with Pool View

  • Sleeps 2

View all photos for Suite

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite

  • 645 sq ft
  • Sleeps 2

View all photos for Suite Superior with Ocean View

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite Superior with Ocean View

  • 645 sq ft
  • Sleeps 2

View all photos for Suite Superior with Ocean View

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite Superior with Ocean View

  • 710 sq ft
  • Sleeps 2

View all photos for Double Suite

Frette Italian sheets, premium bedding, down comforters, free minibar

Double Suite

  • 645 sq ft
  • Sleeps 2

View all photos for Villa with Pool View

Frette Italian sheets, premium bedding, down comforters, free minibar

Villa with Pool View

  • 2088 sq ft
  • Sleeps 3

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Exterior

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Corasol
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, 873 reviews
$438 nightly
The price is $438
Sep 28 - Sep 29
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Beachfront retreat .Stay at this Playa del Carmen resort and you'll be within 2 miles (3 km) of Playa Paraiso Golf Course and 6 miles (10 km) of Maroma Beach. Ojo de Agua Beach and Punta Esmeralda Beach are within 12 miles (20 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Paradise Beach - 9 min walk - 0.5 miles
  • Playa Paraiso Golf Course - 16 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.1 miles
  • Maroma Beach - 11 min drive - 3.5 miles
  • Tres Rios Ecopark - 16 min drive - 7.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Restaurante La Plaza - ‬11 min walk
  • ‪Lobby Bar Acuarium - ‬9 min walk
  • ‪Restaurante El Tapatío - ‬9 min walk
  • ‪Restaurante La Dorada - ‬13 min walk
  • ‪Star Café - ‬9 min walk

About this property

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

5-star beachfront resort near Playa Paraiso Golf Course
JOIA Paraíso by Iberostar - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at JOIA Paraíso by Iberostar - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 20 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a health club, a steam room, and a garden. Free self parking and valet parking are available.

This 5-star Playa del Carmen resort is smoke free.

  • 310 guestrooms or units
  • 3 levels
  • 20 dining venues
  • 6 bars or lounges
  • 37835 sq ft of conference space
  • 3515.00 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
JOIA Paraíso by Iberostar - Adults Only - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Spa Sensations has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is open daily.

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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

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  • Pool
  • Hot Tub
  • All inclusive
4.8 out of 5, Exceptional, 1,346 reviews
$462 nightly
The price is $462
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 20 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Kayaking
  • Library
  • Nightclub
  • Optional golf privileges
  • Parasailing
  • Pilates classes
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Tennis lessons
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive

Frequently asked questions

How close is JOIA Paraíso by Iberostar - Adults Only - All Inclusive to the airport?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive is 33.8 mi (295-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at JOIA Paraíso by Iberostar - Adults Only - All Inclusive.

How close is JOIA Paraíso by Iberostar - Adults Only - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive offer free breakfast?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (25-min drive) is nearby.

What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

This resort offers free self parking and valet parking.

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive features 2 outdoor pools and an indoor pool.

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a restaurant?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive is home to Venecia, which features Italian cuisine.

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Spa Sensations, where you can enjoy body scrubs, body treatments, and thalassotherapy.

How close is JOIA Paraíso by Iberostar - Adults Only - All Inclusive to downtown Playa del Carmen?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive is 11.3 mi away from Playa del Carmen.

JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1003 reviews
Rating 8 - Good. 142 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend it
Stayed 5 nights in Aug 2025

10/10 Excellent

Gary Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Czarina

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer Jankowski, Dickinson

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From checking in all the way through checking out, literally EVERYTHING was amazing!!
Stayed 6 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tatiana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is top notch. They were doing some changes to the restaurant menus when we were there and loved the steakhouse menu. This was our third trip here and noticed that they didn’t have someone outside grilling on a cart like they had in previous years. Love the addition of the star cafe. Overall it was an amazing stay.
Stayed 7 nights in May 2025

10/10 Excellent

Andrei, Edmond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! We loved it. Food is best ever!
Stayed 9 nights in May 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxary decore with a great taste. Unique. Food is excellent and staff is great. We had 11 vacations there for a reason.( we are not time share members:)
Stayed 6 nights in May 2025

10/10 Excellent

Adhirajan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best all inclusive for our honeymoon.
Stayed 4 nights in May 2025

10/10 Excellent

Leila, Anaheim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful. Our beachfront room was wonderful and we enjoyed all the dining options.
Stayed 8 nights in May 2025

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time in mexico and staying at this resort was the best choice my husband and I made. I want to give a shoutout to the workers Benito, Tanya, and Rubin. If it wasn't for them we wouldn't have got nearly as much done as we did. The food choices were delicious and the entertainment provided was amazing. They had a different show every night. A special shoutout to Francisco, he made the best crepes
Stayed 5 nights in May 2025

10/10 Excellent

Oksana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel! we are so piky but these hotel met all out expectation!
Stayed 8 nights in May 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 5 nights in May 2025

4/10 Poor

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The good…Property was nice and clean. Buildings were decently maintained. Plenty of places to relax at the beach and the pools. The bad…Service in the VIP area was non existent. Service in butler rooms was sparse. Their goal is to sell you a timeshare that i
Stayed 4 nights in May 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent vacation
Stayed 6 nights in May 2025

10/10 Excellent

Lynnette Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, property was clean and just enough for us
Stayed 6 nights in May 2025

10/10 Excellent

Christopher Ernest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to a handful of all inclusive resorts and this was one of our top stays. Super nice staff, good drink selections, beautiful property and if you have a chance to stay in a villa go for it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Elizabeth at towel service, Ruben the butler and "V" one of the Star hosts really stood out.
Stayed 9 nights in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Ralph De Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they forgot my upgrade but it was very nice hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Rafael, Menifee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was an excellent getaway. From the service, accommodations to the friendliness of staff. The buffet was the best place to eat with lots of different varieties to eat every day.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey LeeAnne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JOIA Paraiso was just what we needed. Relaxing, quiet, clean and beautiful. We had an ocean front 2nd floor room with the butler service. Marianna and Gustavo were amazing. The made sure we had everything we needed. Spa service was outstanding. We will be back!
Stayed 4 nights in Apr 2025

8/10 Good

Ruaa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay here. The pools, the property, and our rooms were clean. The staff are very friendly and nice. Two things that we were not thrilled about the drinking water and the dining options. They do not offer closed secure water bottles to drink, rather they recycle their own water and put it in glass bottles. That was the only option for drinking water (which tasted like tap water). We were there for our baby moon and I didn’t feel safe drinking the water at the property so we ended up going to a supermarket (30 minutes away) to get bottled water. The other thing we were not very happy about was the food option. The Mexican restaurant was closed for renovations for our whole stay. The Japanese and the steak house were good. However, the Italian was below average. The only option for breakfast and lunch was the buffet or room service.
Stayed 3 nights in Apr 2025

8/10 Good

Ismail, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! If you can, shooting for the villa with the private pool! I can speak highly enough about the staff, especially the butler service! I liked having fun service, but the orders were never right. Not even once. I'm glad it wasn't an extra charge though, or I would have been upset. The food overall was pretty much bland everywhere we went, but the hibachi was good. The amenities, the service and the entertainment staff, though, I can't rave enough about! I wish I could have stayed longer. 5 nights was not enough... it's so big, there's too much!
Stayed 5 nights in Mar 2025