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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

On the beach, white sand, sun loungers, beach umbrellas
1 bedroom, Egyptian cotton sheets, premium bedding, free minibar
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach Front Casita | Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Pet friendly
  • Breakfast included

Explore the area

Map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪15 min walk‬
  • Tres Rios Ecopark
    ‪6 min drive‬
  • Maroma Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • 3821 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Beach Front Casita

Beach Front Casita | Living area | 55-inch flat-screen TV with satellite channels

Beach Front Casita

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Cenote Lagoon Deluxe Junior Suite

8.4 out of 10
Very good
(15 reviews)
  • 1023 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop | 1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Palafitos Junior Suite Rooftop

  • 721 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio | 1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite, Patio

8.6 out of 10
Excellent
(23 reviews)
  • 646 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 721 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Superior with Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Double Suite Superior with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Suite

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Double Suite

  • Sleeps 2
  • 1 King Bed

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Playa del Carmen
  • Pool
  • Hot Tub
  • All inclusive
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About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. Maroma Beach and Playa del Carmen Main Beach are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 15 min walk - 0.8 miles
  • Gran Coyote Golf - 4 min drive - 2.9 miles
  • Tres Rios Ecopark - 6 min drive - 2.4 miles
  • Playa Xcalacoco - 6 min drive - 3.8 miles
  • Maroma Beach - 12 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Black & White - ‬4 min drive
  • ‪Beach Bar - ‬5 min drive
  • ‪Jaal-Ha - ‬5 min drive
  • ‪Cafe Antoinette - ‬16 min walk
  • ‪La Copa - ‬6 min drive

About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5-star beachfront property near El Camaleón Mayakoba Golf Course
Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only like a marina and an outdoor pool.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 128 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 210 sq m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 23 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Frequently asked questions

How close is Blue Diamond Luxury Boutique - All Inclusive - Adults Only to the airport?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only is 27.3 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Blue Diamond Luxury Boutique - All Inclusive - Adults Only on Jul 14, 2025 start from $377.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have an airport shuttle?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers an airport shuttle 24 hours a day, on request, for a charge of USD 250 per vehicle, roundtrip.

How close is Blue Diamond Luxury Boutique - All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only offer free breakfast?

Yes, Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers free breakfast.

Is there a casino at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

No, there is no casino at this property, but Riviera Gran Casino (10-min drive) is nearby.

What time is check-in at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

This property offers free self parking and valet parking.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a pool?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only features an outdoor pool.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a spa?

This property has a spa, which features aromatherapy, hydrotherapy, and massages.

How close is Blue Diamond Luxury Boutique - All Inclusive - Adults Only to downtown Playa del Carmen?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only is 5.6 mi away from Playa del Carmen.

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 894 reviews
Rating 8 - Good. 175 out of 894 reviews
Rating 6 - Okay. 75 out of 894 reviews
Rating 4 - Poor. 54 out of 894 reviews
Rating 2 - Terrible. 49 out of 894 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the perfect quiet, adults only place for us. We were a group of 5 who agreed that the villa style accommodations with private backyard lounging spaces, are so peaceful. The resort is built lengthwise (1 mile deep) into a mangrove forest with a river and cenote. Golf carts were always passing by on the 1 mile walk from concierge to ocean, and free bicycles were always parked along the walk, so we had options for getting back and forth. The food was delicious. Portions were small but unlimited and that let us choose many flavours. There are also 3 pools- 1 with an ocean view and 2 by the spa. Meals were sitdown and typically took about 1.5-2 hours. The only things I'd add to this place are a buffet, at least for breakfast, and more water bottle refills in the rooms. Our group of 5 is well travelled, with about 6 all inclusive stays among us prior to Blue Diamond, and we agree that BD is our favourite.
Stayed 4 nights in Apr 2025

2/10 Terrible

Scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and they told us the air conditioning was broken but it would be fixed in a few hours. Nothing got fixed. The entire resort had no air conditioning. The room was 40 degrees Celsius all night and we couldn’t sleep. Called the resort in the morning and they said that the air conditioning was going to be fixed in a few hours again. We went for break fast, and the other guests were saying not to trust them, so we checked out and booked another resort. Food wasn’t good either. When I asked for a refund through Expedia they lied to Expedia and said the air conditioning was working when it wasn’t.
Stayed 4 nights in Apr 2025

2/10 Terrible

Barbara, Adell

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Indra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, clean, calm and everyone was super friendly and ready to help or answer any questions.
Stayed 3 nights in Mar 2025

4/10 Poor

Ruth

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was expecting a 5 star resort experience as advertised but it turned into an unexpectedly stressful stay. We stayed for 6 nights and ended up staying in 3 different rooms due to broken AC. Every day the staff would assure us that the next day it would be fixed. Our last 2 nights the temps were over 85*F in the room and it was almost impossible to sleep. We had issues with plumbing in multiple bathrooms around the resort and there is a smell of sewer around the property. The private plunge pools are not filled unless you specifically request it. We had to ask them to fill the pool at least 3 times as it kept draining before we could use it. They use rags to plug the drain. This resort has so much potential but it seems that there has been no upkeep for the facilities for at least 10 years. We were extremely mislead by the high numbers of positive reviews which specifically do not match our experience. The only saving grace is the friendly staff (Eduardo and Raul were great) and the good food. Also the grounds are quite beautiful and we saw a lot of cool wildlife. Unfortunately the beach is very small and we encountered quite a bit of trash and debris in the water. The condition of the facilities and the lack of AC are the main reasons we will not return or recommend this resort. Spend your money somewhere else that actually invests in their property, staff and guests.
Stayed 6 nights in Mar 2025

2/10 Terrible

Adit

Disliked: Cleanliness, property conditions & facilities
Poor maintenance No AC Construction next door
Stayed 1 night in Apr 2025

6/10 Okay

Vitaliy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is wonderful, and the food at all the restaurants is delicious. The atmosphere is calm, with beautiful walking paths and a peaceful, romantic vibe. However, we did encounter a few issues during our stay. The seaweed on the beach was not cleaned regularly, which made it quite unpleasant. It seemed that there were not enough workers to handle the volume, and cleaning was done manually, which was inefficient. We noticed that another hotel down the beach was using machines to collect the seaweed, which was much faster and more effective. Additionally, the property, including the buildings, rooms, spa, and amenities, could really benefit from significant renovations. Despite being advertised as a 5-star hotel with VIP access, many areas felt outdated and in need of improvement. The rooms, in particular, had a musty smell, and there was a noticeable squeaky feeling in several areas. Regarding the spa, we were disappointed to find that the steam room was not working, and there was no air conditioning in any of the rooms there. This made it uncomfortable, as you would find yourself sweating while trying to relax. If you’re primarily looking for peace, solitude, and great food, this hotel might be a good fit. However, considering the price and the hotel’s 5-star status, it doesn’t quite live up to the expectations of a true luxury experience. Lastly, the roof of our room was not accessible, and when we inquired, we were simply told, "Your space is off limits."
Stayed 6 nights in Mar 2025

6/10 Okay

Carina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We liked the property overall and the fact that it was very nature based and the animals living with it. The food was very well and plenty of options. The service was excellent as well. The property must have been 20 years ago stunning. The current status of the hotel is in a very bad shape and even dangerous!! My husband was leaning at the handrail close to the restaurant and almost felt off. The railway downstairs at the restaurant was not even angered anymore. The outside restrooms need fixing too. They are in bad shape as well. The cabanas at the poolside falling apart. Such a shame for this once upon a time stellar ambience. The air-conditioning in the bedrooms are too loud that we couldn't keep them on over night. We had to open the doors but there was no screen at the doors. So we had a few mosquitos biding us. The owners urgently need to reinvest some money to keep it up to speed before no one is coming back!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Roy Edward

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We absolutely loved this vacation. Everyone was wonderful from the moment we stepped out of our taxi. Juan Carlos greeted us with a warm smile and was so helpful with our bags and a lovely welcoming beverage of fresh juices. Reception, who we reached out to prior to arrival went way above our expectations ❤️. They were instrumental in setting up the rest of our stay and we will be forever grateful. Jose, our butler and go to for all things was awesome!!! The food was fresh, healthy and with a variety of offerings that we rarely had the same thing twice. Fresh juices and sushi at Aquamarine with the BEST waitstaff - Francisco, Maria, Exmina and Eduardo greeted us everyday. Ceviche Restaurant was yummy too. Ambar was the just incredible (Spare Ribs -Delicious!!). Thank you to all the drivers Fernando, Moses. Snorkeling, Cocoa Ceremony, trip into Dtn. Playa, We had the best Anniversary yet❤️❤️❤️
Stayed 5 nights in Mar 2025

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was severely dated. The walkways were crumbling, the wood decking was raised in several areas including my room where I ripped my socks. Bathroom mirror was in disrepair. Room smelled musty. Main restaurant closed two nights. Cigar lounge closed entire trip. Breakfast food was cold. Beach was covered in seaweed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Price

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 8 nights in Mar 2025

6/10 Okay

Lisa Maria, Mississauga

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Barry, Laguna Vista

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very attentive and tried to fix problems. The room was decent but no hat water for 2 days . Very weak wi fi. The AC drip line plugged and flooded our bed forcing us to take a lesser room for 2 days. The restaurants were at best fair. Two dinners were inedible. Breakfasts were OK if we stayed with basics.
Stayed 6 nights in Mar 2025

10/10 Excellent

William

Stayed 8 nights in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful, relaxing time here. The food was amazing and so was the staff, always willing to please. The property was beautiful, the room was beautiful and I loved the wildlife. The only thing to improve was to get more umbrellas at the beach. You have to go early to get one. It is a quiet, tranquil resort. No drunk spring breakers.We will return.
Stayed 5 nights in Mar 2025

4/10 Poor

Cherrell

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a piece of paradise!
Stayed 3 nights in Mar 2025

10/10 Excellent

jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third year in a row that we've stayed here, and it is the most wonderful place we have ever stayed. The staff is amazing. The rooms are amazing. The food is unbelievable. I would absolutely recommend staying here. There is nothing bad I can say about this Resort. love it
Stayed 5 nights in Mar 2025

10/10 Excellent

Ray, The Woodlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at blue diamond multiple times Always a great experience the food and the staff are amazing Can’t wait to return in the fall
Stayed 5 nights in Feb 2025

8/10 Good

Maurice

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The cenote on the property was a nice touch as well as the mangrove.
Stayed 7 nights in Feb 2025

8/10 Good

Susan Jean, Elmhurst

Traveled with group
Liked: Cleanliness, staff & service, amenities
My friends and I stayed here for 5 days in February 2025. At first, we are a bit concerned about the negative reviews and didn’t know what we got ourselves into. I’m not going to lie when we first arrived, we were somewhat concerned. Our hot water wasn’t working, the air-conditioning wasn’t working that well. However, by the next day, we were absolutely in love with the property and the staff. It was the most relaxing trip I think I’ve ever been on. The food was outstanding. The staff was above and beyond and it was just a beautiful property. It was exactly what we were looking for. I want to give a special shout out to Juan Carlos and Fabian and the concierge, I apologize I forgot your name, who went above and beyond to make our stay magical. Please don’t let the negative review sway you, this place is truly special!
Stayed 5 nights in Feb 2025