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The Reef Playacar Beach Resort & Spa

3.5 star property
3.5-star beachfront resort near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Property video
Private beach, white sand, sun loungers, beach umbrellas
Sauna, body treatments, hot stone massages, deep-tissue massages
Sauna, body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Explore the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪3 min walk‬
  • Playacar Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Beach/ocean view

Premium Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(141 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Premium with Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Mayan Ruins of Playacar and Playacar Beach are also within half a mile (1 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

3.5-star beachfront resort near Playa del Carmen Main Beach
Some rates at The Reef Playacar Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 198 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 480 sq m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Reef Playacar Beach Resort & Spa offers 198 accommodations with safes and hair dryers. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

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  • Hot Tub
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.97 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

How close is The Reef Playacar Beach Resort & Spa to the airport?

The Reef Playacar Beach Resort & Spa is 21.2 mi (279-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does The Reef Playacar Beach Resort & Spa have an airport shuttle?

Airport shuttle services are not available at The Reef Playacar Beach Resort & Spa.

How close is The Reef Playacar Beach Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Reef Playacar Beach Resort & Spa offer free breakfast?

The Reef Playacar Beach Resort & Spa does not offer free breakfast.

Is there a casino at The Reef Playacar Beach Resort & Spa?

No, there is no casino at this resort, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Playacar Beach Resort & Spa?

This resort offers free self parking.

Does The Reef Playacar Beach Resort & Spa have a pool?

The Reef Playacar Beach Resort & Spa features an outdoor pool and a children's pool.

Does The Reef Playacar Beach Resort & Spa have a restaurant?

Yes, there are 3 restaurants on site.

Does The Reef Playacar Beach Resort & Spa have a spa?

Pamper yourself with a day at Ome, where you can enjoy deep-tissue massages, body scrubs, and body treatments.

How close is The Reef Playacar Beach Resort & Spa to downtown Playa del Carmen?

The Reef Playacar Beach Resort & Spa is 1.4 mi away from Playa del Carmen.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1009 reviews
Rating 8 - Good. 292 out of 1009 reviews
Rating 6 - Okay. 148 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 66 out of 1009 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vessma Mary

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay, recommended
Stayed 4 nights in Jun 2025

8/10 Good

Schara

Stayed 10 nights in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunny, vibrant, friendly, fun
Stayed 10 nights in Mar 2025

10/10 Excellent

Robert, Mercier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service by staff … special thanks to Herminio
Stayed 3 nights in Mar 2025

8/10 Good

Cale Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Anthony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a group of friends, the beach access is great and the vibe was really cute. I would come again but I think I would pay to upgrade to have access to nicer booze and some of the fun vip seating areas. The staff were very kind and engaging. While we were there most of the guests seemed to be from Europe and while it was full, the resort didn’t feel too crowded. We also loved how easy it was to walk to 5th street and get the downtown experience without having to catch a ride.
Stayed 4 nights in Mar 2025

8/10 Good

Sarah Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Marc, Poway

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Reef Playacar for 10 days in March. We have stayed at all-inclusive resorts in the area four times now. When choosing a resort value plays a major role. There are much nicer resorts in the area but you will pay more. So you have to find the sweet spot. The stretch of the Playacar beach is one of the best beaches in Mexico, Pros: Hotel and restaurant workers were very nice. Everything was in good condition. Usually plenty of beach chairs if you got there early. The resort is smaller than the other resorts in the area which is nice. The central area where the units are located has a nice jungle feel. If you stay at the Reef Playacar you will have a good experience and will enjoy your stay. But it could be better, see below. Cons: The entertainment is poor to nonexistent. Whereas other resorts in the area have lots of singing and dancing, they have little. Two nights are discotheque only, one night is karaoke, one night had one singer and another night they had a mariachi band that was good. Very few attend. All the other resorts have much better entertainment. The food is good/OK. They had a pasta bar but the white sauce and tomato sauces lacked flavor. They had fish but it was always a soggy white fish which was just ok. We tried the Italian restaurant and the food was horrible (we came from London and spend time in Italy). The pasta was thick and overdone. My wife would not eat it. The mozzarella cheese was hard and tasteless....
Stayed 10 nights in Mar 2025

10/10 Excellent

Kristy-Lyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smaller resort with a more intimate feel. And a bathtub on the balcony!
Stayed 7 nights in Mar 2025

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and peaceful not a lot of children running around, service was excellent and helpful!! Food was wonderful!! Would definitely come back to this resort!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 6 nights in Jan 2025

10/10 Excellent

Michael Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service I have ever received. Beautiful and clean resort. Would highly recommend to anyone!
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities
Excellent experience. I will recommend them without any doubt.
Stayed 4 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at the reef! The staff was lovely, the beach was beautiful, everything was easy and convenient. Our kids loved the pools, swim up bar, and the gulf water. We definitely will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again.
Stayed 5 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Brentten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were awesome! We had actual Mexican dishes available to us, and a good variety of others. But we don’t go to Mexico to eat burgers and hotdogs or Italian food, (which they DO have available!) but obviously their native dishes are better. The staff is very kind and attentive always! Very helpful, we felt safe and we absolutely loved our time there!
Stayed 6 nights in Mar 2025

10/10 Excellent

Stacey L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the small nature of this resort. Being able to sit at the pool and see the beach was amazing!!
Stayed 7 nights in Mar 2025

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull
Stayed 7 nights in Feb 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Gary John

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great, having a smaller and more personal feel to some of the huge resorts. It was walking distance in the beach right into Playa del Carmen, taking only 15-20 minutes. My focus was a wellness type getaway and the property had great amenities. The yoga classes at the beach in the mornings are worth the early rise. The teacher is great and the class works for all levels. Following up yoga with a coffee on the beach watching the ocean was a great way to start the day. The outdoor Selvatik gym has everything you need. As an avid gym goer, I was able to recreate my commercial gym workouts in these jungle gyms. The food was excellent and even though there are only 2 a la carte options, you can go multiple times as they have a wide selection of menu options. The buffet was also good breakfast, lunch & dinner. The overall environment of the Reef resort is immersive as you are in the jungle and then it opens up into the beach. I will definitely be back.
Stayed 6 nights in Mar 2025

8/10 Good

Kristi, Miles City

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. Then walking from building to building in the middle of the resort was beautiful, lined with trees, man made waterfalls, and a ton of greenery, but I’ve been to a hand full of all-inclusive hotels and this one was a “tiered all-inclusive”, you can upgrade your bracelet, so you could only get dinner at certain restaurants if you had the upgrade, drinks only if you had the upgrade, or sitting at the beach only if you had the upgrade. I did not enjoy that, I drink beer and the buffets are good for me. As a group of 6, half of us were upgraded and the other half weren’t. So it was hard to plan things. Upgrading the bracelet for room wise was all the same. We had all the same things, except for beer in our fridge, but I could just walk to the bar out of my room and get the same beer. So in my mind the upgrade is a waste of money for me, but maybe some need it was alcohol choice. You never had to fight for pool or beach seating. We always got the same area without having to get up at 3 AM to drop towels. As a blue bracelet, we always got a comfortable cabana to lounge in. All in all, we loved it. You meet the best people.
Stayed 7 nights in Feb 2025