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The Reef Playacar Beach Resort & Spa

3.5 star property
3.5-star beachfront resort near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Relax by the clear pool surrounded by lounge chairs and umbrellas, shaded by palm trees.
Property video
Stylish hallway with a sofa, rattan chair, and wooden door.
Relax in a secluded outdoor space surrounded by lush greenery and tall trees, featuring comfortable seating for two.
Relax by the ocean with a clear view of the beach and pool, surrounded by palm trees and lounge chairs.

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Explore the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪3 min walk‬
  • Playacar Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Beach/ocean view

Premium Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(142 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout drapes

Room Premium with Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Mayan Ruins of Playacar and Playacar Beach are also within half a mile (1 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

3.5-star beachfront resort near Playa del Carmen Main Beach
Some rates at The Reef Playacar Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 198 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Reef Playacar Beach Resort & Spa offers 198 accommodations with safes and hair dryers. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.71 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

How close is The Reef Playacar Beach Resort & Spa to the airport?

The Reef Playacar Beach Resort & Spa is 21.2 mi (279-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on Jul 29, 2025 start from $107.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reef Playacar Beach Resort & Spa have an airport shuttle?

Airport shuttle services are not available at The Reef Playacar Beach Resort & Spa.

How close is The Reef Playacar Beach Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Reef Playacar Beach Resort & Spa offer free breakfast?

The Reef Playacar Beach Resort & Spa does not offer free breakfast.

Is there a casino at The Reef Playacar Beach Resort & Spa?

No, there is no casino at this resort, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Playacar Beach Resort & Spa?

This resort offers free self parking.

Does The Reef Playacar Beach Resort & Spa have a pool?

The Reef Playacar Beach Resort & Spa features an outdoor pool and a children's pool.

Does The Reef Playacar Beach Resort & Spa have a restaurant?

Yes, there are 3 restaurants on site.

Does The Reef Playacar Beach Resort & Spa have a spa?

Pamper yourself with a day at Ome, where you can enjoy facials, deep-tissue massages, and body scrubs.

How close is The Reef Playacar Beach Resort & Spa to downtown Playa del Carmen?

The Reef Playacar Beach Resort & Spa is 1.4 mi away from Playa del Carmen.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1011 reviews
Rating 8 - Good. 294 out of 1011 reviews
Rating 6 - Okay. 147 out of 1011 reviews
Rating 4 - Poor. 62 out of 1011 reviews
Rating 2 - Terrible. 65 out of 1011 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vessma Mary

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay, recommended
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding dive shop, The Reef Marina, attached to the hotel--first class!
Stayed 6 nights in Apr 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Here are the likes:loved the beach , spacious, soft white sand, blue water very little sargass grass, pretty much none until the last day when it was windy , lounge chairs options were through out the property, we saved seats before we ate breakfast and never had an issue, seemed to be enough for everyone, always felt like it wasn’t crowded, maybe it was the jungle /trees through out ? No lines for meals , activities were great, mostly Elena the activity director!! She was so spunky, great Zumba in the pool, she made mine and my daughters
Stayed 6 nights in Apr 2025

10/10 Excellent

Griselda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful jungle theme hotel, will definitely come back again
Stayed 5 nights in Apr 2025

4/10 Poor

Moncef

Liked: Cleanliness
On a aimé la vegetation dans le site, par contre le buffet et option de restauration très limité.
Stayed 2 nights in Apr 2025

6/10 Okay

Ruben

Traveled with family
Liked: Property conditions & facilities
Upon arrival the front desk manager was arguing with a guest. Not very professional. He was telling her regardless of what she said, he was changing her for a damaged mirror. That’s scary. Upon Checking in we were warned losing the towel card for the pool would result in a $35 charge per key. Scary. We paid for the VIP upgrade. Not worth the cost. They ran out of top shelf alcohol by1pm. Cabanas filled up quickly. Buffet food was terrible. Property was nice. Needs better management.
Stayed 4 nights in Apr 2025

8/10 Good

Kelly, Essex JCT

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This beachfront resort is in an excellent area, Playacar, which is gated and feels very safe. Walking, riding bikes or getting a taxi is easy. Outside of Playacar there are shops, historical sites, and museums. Wonderful restaurants locally, as well. But, there is also no reason to leave the Reef as there are restaurants on site, too. Boticelli and Terrazzo grill were our favorites. The Ome Spa was fabulous; we enjoyed our massages. We utilized the dive shop. The staff is helpful and friendly; we had a few delays that were not staff's fault. Also, the captain of the boat dropped us off quite a way from shore in our BCDs making us navigate waves and wind back to shore. Again, not staff's fault who were apologetic. Overall, we found the Reef to meet our needs and expectations.
Stayed 4 nights in Apr 2025

4/10 Poor

Jose Miguel, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sinceramente no regreso ni lo recomiendo a nadie. El concepto del hotel muy bueno igual limpieza, amabilidad, la playa buena, pero la comida Terrible, en el buffet no hay variedad de comida ninguna, siempre lo mismo, la comida fría en muchas ocasiones para no decir todo el tiempo, la calidad horrible, no hay variedad de postres, los cocteles horrible tanto en restaurantes como en el área de la piscina, no hay servicio a la playa, los muebles de las habitaciones viejos y rotos, en dos ocasiones encontré una cucaracha en la habitación. Creo que si le ponen atención a estos temas será un gran hotel. En el momento TERRIBLE
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at this resort. Was perfect for us. Travelled with husband and two babies. Not too over the top but beautiful. The beach was cleaned up pretty good even if sargassum had started to get bad on a lot of Quintana Roo beaches, no issues for swimming. The area is very quiet and safe but also walking distance to playa del Carmen for a more upbeat feel. Food was good too, and all the workers were so nice. Would love to come back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sanja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most green and eco friendly resort I ever been. Very clean. The staff is very friendly, especially in restaurants. Look for Sonia .. she will make your day
Stayed 10 nights in Apr 2025

8/10 Good

Tomer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite place. Good food option.
Stayed 6 nights in Apr 2025

4/10 Poor

Elena, Cote-Saint-Luc

Liked: Property conditions & facilities
Disliked: Staff & service
The customer service was not very polite and they charged extra for many things like a spot on a sheet to clean!!! Really that are the fees included in room service normally! Really not a nice place for the vacation ,a bit stressful a 60 minutes massage ended in 45 minutes, that is money taken from customer ,not nice. When I complained nothing was done to compensate ,really bad service!
Stayed 6 nights in Apr 2025

10/10 Excellent

Tymak

Liked: Cleanliness
Stayed 6 nights in Mar 2025

6/10 Okay

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Sidharth

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

6/10 Okay

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender at poolside bar was awesome
Stayed 7 nights in Feb 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greenery of the entire property was beautiful! Buffet had excellent food choices. I missed a convenient bar near the ocean that wasn’t situated in sand. The staff was available at every turn and very friendly and helpful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was amazing trip and beautiful resort. If you like quiet place and healthy food options that´s place for you. Playa del Carmen town is very close and you can walk wherever you can! Amazing!
Stayed 5 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, felt like we were in the jungle. The staff is super friendly and was quick to respond to anything we needed. Our only issues were the shower was hit or miss with having hot water.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful jungle vibes. Intimate quiet resort. Soft sand and staff are very friendly
Stayed 7 nights in Mar 2025

8/10 Good

Schara

Stayed 10 nights in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunny, vibrant, friendly, fun
Stayed 10 nights in Mar 2025