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On the beach
Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Playacar Golf Club are also within 2 miles (3 km).
This smoke-free property features 5 restaurants, 4 outdoor pools, and an outdoor pool. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.
Free WiFi, balconies
The 350 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and free minibar items. Balconies, room service, and ceiling fans are also available.
Iberostar Tucan All inclusive ratings based on 26 Verified Reviews
Guest reviews for Iberostar Tucan All inclusive
About the Iberostar Tucan All inclusiveLocation Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO 77710
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and beverages included
- Room service during certain hours
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Kayaking included
- Sailing included
- Windsurfing included
- Aerobics classes/lessons included
- Taxes included
- Gratuities included
- Fitness facilities included
- Tennis included
- Volleyball included
- Food and beverage restrictions apply
- Minibar (all beverages included)
- Room service during certain hours
- All non-motorized water sports included
- Snorkeling included
Iberostar Tucan All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Iberostar Tucan All inclusive offers its guests 4 outdoor swimming pools, an outdoor pool, a sauna, and a fitness center. There are 5 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Iberostar Tucan All inclusive. Self parking is free. This 5-star Playa del Carmen property is smoke free.
- 350 guestrooms or units
- 3 levels
- 5 dining venues
- 2 bars by the pool
- 5 bars or lounges
- Dining venue
- Kid's club (free)
- Childcare (surcharge)
- Umbrellas for the pool
- Conference space
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Game room or arcade
- Gift shop
- Onsite shopping
- No smoking on site
Family Friendly Amenities
- Number of outdoor pools - 4
- Outdoor pool
- Children's pool
- Free WiFi
- Children's club (free)
- Babysitting or childcare (surcharge)
- Arcade/game room
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (60.9 km / 37.8 mi)
- Parking: Free self parking
Iberostar Tucan All inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
- Bathrooms are partially open
- Private balcony
- Stocked minibar (free)
- In-room dining (limited hours)
- Flat-screen television
- Satellite channels
- Housekeeping (daily)
- Hair dryer
- Toiletries (free)
- Iron and ironing board available
- Air conditioning
- Ceiling fan
Food & Drink
Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Mare Nostrum - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Uxmal Restaurante - This steakhouse serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Scuba diving on site
- Volleyball on site
- Kayaking on site
- Windsurfing on site
- Yoga classes/instruction on site
- Outdoor treatment areas
- Body treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Check-in time starts at 3:00 PM
- Check-in time ends at 11:00 PM
- Minimum check-in age is 18
- Check-out by 11:00 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
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You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.