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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Garden view
Lobby sitting area
Outdoor wedding area
10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Akumal Beach
    ‪4 min drive‬
  • Yal-ku Lagoon
    ‪7 min drive‬
  • Half Moon Bay
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • 559 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

8.2 out of 10
Very good
(32 reviews)
  • 559 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

7.8 out of 10
Good
(417 reviews)
  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

7.6 out of 10
Good
(15 reviews)
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout drapes

Mini Suite Quadruple

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

About the neighborhood

Akumal

On the beach.You'll be within 3 miles (5 km) of Akumal Beach and 6 miles (10 km) of Xpu-ha Beach with a stay here. Cenote Azul is within 6 miles (10 km) and Half Moon Bay is within 9 miles (15 km).

What's nearby

  • Akumal Beach - 4 min drive - 3.1 miles
  • Riviera Maya Golf Club - 6 min drive - 5.3 miles
  • Yal-ku Lagoon - 7 min drive - 2.0 miles
  • Half Moon Bay - 7 min drive - 4.2 miles
  • Xpu-ha Beach - 8 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5-star beachfront property near Akumal Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 10 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

How close is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive to the airport?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is 30.7 mi (267-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive on Aug 5, 2025 start from $298.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive.

How close is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offer free breakfast?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

This property offers free self parking.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like Pan-Asian cuisine and ocean views.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a spa?

This property has a spa, which features body scrubs, aromatherapy, and facials.

How close is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive to downtown Akumal?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is 2.4 mi away from Akumal.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 218 reviews
Rating 8 - Good. 49 out of 218 reviews
Rating 6 - Okay. 25 out of 218 reviews
Rating 4 - Poor. 10 out of 218 reviews
Rating 2 - Terrible. 8 out of 218 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

HERBERT

Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The food was excellent in the alacarte restaurants and buffet. The buffet was much better than other similar resorts I have been to. Also the pools and beach had lots of space around them and we always had a great spot without having to wake at the crack of dawn to get chairs and we were there in March. The staff were very helpful and checked in with us often to make sure everything was good. I would go back!
Stayed 7 nights in Mar 2025

8/10 Good

DONALD

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was our 3rd time at this resort Always a good time Foods good Suns good Pools good Room was a bit hot this time but we survived.
Stayed 7 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major upgrades since 2024! We came two spring breaks in a row 2024 and 2025… loved our trip in 2924 but completely blown away by the upgrades in 2025. It wasn’t just cosmetic, the food was much better this time around, and guest services seriously stepped up their game. It almost felt like new money or leadership was just injected into the resort. Very tempted to return for a third year in a row.
Stayed 6 nights in Mar 2025

10/10 Excellent

David, Concord

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Service was better. Beaches and pools are clean and wonderful. Lazy River A
Stayed 2 nights in Mar 2025

8/10 Good

Jose, La Habra

Stayed 7 nights in Dec 2024

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from a week at this resort. Beautiful property & their employees worked so hard. We stayed in room 2840 (ocean view). Our room had some issues (toilet wouldn’t flush, only extremely hot water…both were fixed within a day). Our kids room was extremely hot (also fixed but still hot). There was a time when both our keys didn’t work and we had to wait for security, then had to go to the front desk to get new keys. The room refrigerator was not restocked multiple days in a row, although our “light” was turned on to restock. Minor things but still annoying. Our biggest setback with the hotel was that as soon as we got there, we could only make reservations for dinner for 3/6 nights (2 of those being the same place). Although the buffet was the best we’ve had in the past 20x of being to that area, we still got tired of eating the buffet. If you need to wait for a shuttle, it does take a while (not an issue for us but for my in laws that were traveling with us). On the plus side, there was a dolphin excursion on the property that was about a 10 minute walk and definitely worth the money. The beach was beautiful, not over crowded and there was always a shaded place to put our towels under. We would probably not stay here again but don’t regret booking this place for one time. Lots of wildlife around property which we all enjoyed. The employees were very friendly and worked hard to accommodate everyone.
Stayed 6 nights in Mar 2025

6/10 Okay

Lori

Disliked: Property conditions & facilities
Loved the 3 pool areas except that they weren't cleaned up each night. Ketchup packets and glasses all over. Shuttle service was terrible. Waited twice over 30 minutes and no shuttles. Service was slow! Did have a wonderful massage on the beach and did the dolphin experience. Paid for both of those and they were excellent.
Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the check in the staff made our visit special. I had some concerns with how the rooms were booked and the Expedia representative addressed them immediately and the help of our check in person. They were able to have our two rooms together to be closer to our girls. The food was great at the park buffet for breakfast and lunch. Miguel was our waiter for most of the days. He always as cheerful and attentive. All the themed restaurants were top notch. Our personal favorite was the Peruvian restaurant. Oh and If you book through Expedia, we got a beach themed dinner, which was also amazing. Speaking of Expedia, if you book through them, the grand Sirenis had special food and really gave us special attention. The beach was awesome, great food options down there and some nice snorkeling. The dive shop guys were also awesome. We dove on day using the resort. Good guys and convenient diving options. Only critique would be I was unable to book before I arrived, so I did find other options before to make sure I secured enough dives for my family. Overall great place to stay, great people, great food. Thanks for a great holiday.
Stayed 7 nights in Mar 2025

6/10 Okay

Leslie

Traveled with family
Liked: Staff & service
We enjoyed the variety of pools, allowing us to take advantage of quieter pools and away from the swim up bar pools when we needed a break. The breakfast buffet at Butchers was excellent. Our room was satisfactory, but room service was minimal, with daily bed-making being the only service noticed. We had to request water multiple times, and extra water beyond the 3L daily limit came with an additional charge, which was frustrating for an all-inclusive experience. The air conditioning was inadequate, and we often relied on the ceiling fan for comfort. The restaurant reservation process was cumbersome, with limited availability, and we couldn’t get reservations at three restaurants we wanted to try. Service at the themed restaurants was friendly but slow and disorganized. The resort is large, so expect a lot of walking, although a shuttle service is available. On our last two days, advertised lunch buffets were closed without explanation. We appreciated the resort’s ecotourism efforts, but the beach, while offering a beautiful view of the Gulf of Mexico, had coarse sand and was not ideal for walking. The hydrotherapy at the spa was an experience we enjoyed. We enjoyed the spa's hydrotherapy experience. However, the locker rooms and waiting area need improvement, as the space feels cramped and awkward for guests checking in alongside those awaiting services. The gym met our needs, with ample stationary bikes, though the weight room felt tight but manageable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by Eduardo the front deck gentleman. I had some concerns about how our booking was with the resort. He was able to accommodate my family to make sure we had two rooms close together. Karen also was able to help our needs and made us feel special right from the get go. Grounds are beautiful and the shuttles will help you get around if you don’t want to walk. My family loves to walk so we would get between 12 and 15,000 steps a day ❤️ The park is a good buffet for breakfast and lunch and our man Miguel took care of us every day and brought the best lattes, water and was very attentive. The themed restaurants were all top notch. The Peruvian restaurant was our favorite. All the coffee and ice creams shops were the best! The mango ice cream was my personal favorite!! Also being we booked through Expedia, we had a special Beachside dinner, which was wonderful Dive shop was great and convenient. When we critique is, I could not book our dives before we got there so I did find other options to ensure my family was able to dive all week The shop on site accommodated us for 2 ocean dives. Entire staff was great, and the equipment was in good shape for the rentals. Great overall resort and we may be back….which my family does not say often
Stayed 7 nights in Mar 2025

8/10 Good

Darrel George

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean. Food was great. Would stay again.
Stayed 5 nights in Mar 2025

4/10 Poor

Stacey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was outdated. Many of the offers weren't available. There was constant construction going on in the middle of the day. Our keys didnt' work three times and it took them hours of multiple calls to finally change our room. There were worms in the water facet. My kids have a video of it. The food was left out so everything was cold or older. The money we spent did not represent the quality. I would never recommend this place. Highly disappointed. The staff were friendly, but they don't communicate with housekeeping and front of house. Room service took three hours and four different phone calls.
Stayed 10 nights in Mar 2025

8/10 Good

Zaneta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed at this resort first week of spring break. Our 2 teens had a blast (16 & 14). We found the resort to be beautiful and well maintained. Staff were friendly and accommodating. Food was delicious and many options. Drinks seemed a bit weak but we aren’t big drinkers, so it wasn’t a big deal. We are already discussing going back. A very wonderful and memorable vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Julie, Fort Collins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. We have been here several times.
Stayed 7 nights in Mar 2025

4/10 Poor

Anne

Traveled with family
Liked: Cleanliness
We had many issues. Key card did not work and at 10:30PM we were stuck for close 1 and half hrs to get one card. Then got them fixed cards did not work. Tuesday went back and finally key cards finally worked. No air conditioner set at 60 we should have froze but did not almost too hot to sleep. Sister and law are diabetic took days for them to put diet coke in the fridge. Then never replenished except with sugar pops. Your sort of handicapped but trying to get to the theatre at night with a walker was very difficult usually one of the barkeepers came and helped me so I would not fly down the rap. Breakfast buffets were good but at night found it was poor. But thanks to Jose who made me smile everyday, Johnathan who shuttled us around and made sure we got to front desk when we left. Ice and Ricardo who tried to help.
Stayed 7 nights in Mar 2025

10/10 Excellent

Dianne

Stayed 6 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve gone here many times, and it is always clean, amazing staff and service and the resort is just awesome
Stayed 6 nights in Mar 2025

10/10 Excellent

Rhea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family & I are so happy we made the right decision to stay at this property. We were a bit apprehensive at first due to some bad reviews but glad we didn’t listen. This place is beautiful and enormous. They did a great job renovating the resort. Although, hopefully the rooms will get the same treatment eventually. There are so many things to do here. The beach was absolutely gorgeous, we enjoyed it so much especially after the seaweeds got cleared out. The kids loved the snorkeling area! Pools are also fun! If you enjoy nature, this is your place. We appreciated all the trees everywhere. There were monkeys, birds, iguanas & all kinds of animals you’ll see around the property. There’s def that jungle vibe, which we loved so much! The food is nothing but the best, esp all the restaurants we tried. The buffet and the grill by the beach were our go to’s! Btw, Angel @ the buffet was the best server, and also Irene by the pool. They were attentive and have the best attitude! The regular drinks are ok btw- they all kind of taste the same but the ones we had at the resto were top notch! Our favorite would be the lobby bar, Mixologia. Freddy and Manuel are the finest bartenders! All the drinks they made were unbelievable. You will find us there every night! The staff def made our stay special & we were so thankful. From day1, Karen & Eric took really good care of me & my family. They made our experience absolutely wonderful! We would love to stay again, thank you so much Sirenis!

8/10 Good

sharlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really had to think long and hard about making this review. The grounds are amazing. Staff is beyond amazing genuinely friendly and go beyond to make sure that you are having a enjoyable experience on all levels. The la carte restaurants were lovely we had no problem booking same day.. The buffets were fantastic as well lots of choices and great quality food.They're trying really hard to update the rooms. They're actively making improvements and if there is anything wrong with your room if you make a complaint they do deal with it immediately. That being said, the air conditioner was not blowing very cold air we didn't complain about it so that was on us even though it was warm at night. I would definitely return. It was a very memorable and enjoyable vacation
Stayed 10 nights in Feb 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family & I are so happy we made the right decision to stay at this property. We were a bit apprehensive at first due to some bad reviews but glad we didn’t listen. This place is beautiful and enormous. They did a great job renovating the resort. Although, hopefully the rooms will get the same treatment eventually. There are so many things to do here. The beach was absolutely gorgeous, we enjoyed it so much especially after the seaweeds got cleared out. The kids loved the snorkeling area! Pools are also fun! If you enjoy nature, this is your place. We appreciated all the trees everywhere. There were monkeys, birds, iguanas & all kinds of animals you’ll see around the property. There’s def that jungle vibe, which we loved so much! The food is nothing but the best, esp all the restaurants we tried. The buffet and the grill by the beach were our go to’s! Btw, Angel @ the buffet was the best server, and also Irene by the pool. They were attentive and have the best attitude! The regular drinks are ok btw- they all kind of taste the same but the ones we had at the resto were top notch! Our favorite would be the lobby bar, Mixologia. Freddy and Manuel are the finest bartenders! All the drinks they made were unbelievable. You will find us there every night! The staff def made our stay special & we were so thankful. From day1, Karen & Eric took really good care of me & my family. They made our experience absolutely wonderful! We would love to stay again, thank you so much Sirenis!
Stayed 5 nights in Mar 2025

10/10 Excellent

william allen, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 5 nights in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

4/10 Poor

Alexander

Traveled with group, Traveled with family
Liked: Staff & service
Beautiful property... Cold buffet food, cockroaches coming out of the toilet, ants in the room, broken patio door, and backed up shower that flooded the room on the first day. Won't be going back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edgar and his staff were awesome, Edgar, Eric and Abraham good job