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Secrets Akumal Riviera Maya All Inclusive - Adults Only

5.0 Incredible place

We just came back from a wonderful trip to Secrets Akumal. Before the trip, I read many reviews to help us choose our resort. The reviews helped me make the choice to go there. I am so happy that we did. The resort is spotless. The rooms are clean, and have everything for an enjoyable stay. Even the room service (which was the same quality as a top restaurant) privacy box in genius! The smart TV even allowed us to watch our netflix when we felt like staying in. The shows were good. The service was fantastic. A special shout out to Silvia at the beach bar. She remembered our favorite drinks, and took great care of us. She made us feel like part of the family. The entire staff was great. They work hard. The beach was beautiful. The lounge chairs and beds by the pool and beach are super comfortable. Even the mattresses floating around made it that much more relaxing. There are 3 huge pools. We loved the quiet pool in the back. There was this relaxing soft music. The rooms were full, but it never felt crowded. We stayed in many places on Riviera Maya. This was, by far, our favorite.

5 months ago by A verified traveler from NY

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Grand Oasis Tulum - All Inclusive

3.0 Decent Vacation

This hotel was a couple hours away from the airport, not a pleasant ride after a long day at the airport. We got there and tried to check in, they found a typo on the reservation, so they charged me extra for one person accommodation. I fixed the problem when I got back but the staff were not understanding and they think your in Mexico, you have to pay no matter what. They tell you that they have 10 restaurants, that's wrong. there were only about a hand full that I saw and only a few were open. Its a good think we liked the buffet food. Also, you have to go to the front desk everyday and book a restaurant for dinner if you want to go the restaurants, that was weird to me. They also told us that if we lost our bracelets, its a 100 dollar charge, why?? Oh well. Crazy rules when your on vacation, you want to relax and not worry about all this. The best part of our stay was the beach, we spent a lot of time at the beach and went snorkeling right on the beach and they provided gear for free. I thought that was very nice. Also, nightly entertainment was nice, they had a show every night. don't expect to party here, its the relaxing hotel. They wont even play any music on the beach. I thought music was relaxing?? the Mexicans don't I guess. Overall, it was ok. I think that they can make the services a lot more accommodating. I did enjoy some of my stay at the grand oasis Tulum only because of the beach.

3 months ago by A verified traveler from michigan

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Grand Bahia Principe Tulum - All Inclusive

4.0 nice resort, clean and nice staff

great, a lot of food and drinks, nice entertaining

7 months ago by A verified traveler from NJ

Open Grand Bahia Principe Tulum - All Inclusive hotel guest reviews

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