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Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

5.0 star property
5-star beach property near Akumal Beach

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Photo gallery for Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

4 outdoor pools, sun loungers
Property video
1 bedroom, free minibar, in-room safe, desk
Garden
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Km 250 Carr Federal a Chetumal, Akumal, QROO, 77760
  • Riviera Maya Golf Club
    ‪10 min walk‬
  • Aktun Chen
    ‪10 min walk‬
  • Akumal Beach
    ‪4 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪69 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Superior)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Superior)

LCD TV

Junior Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Superior Suite (Superior)

LCD TV

Superior Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, free minibar, in-room safe, desk

Suite

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Superior)

1 bedroom, free minibar, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed (Superior)

1 bedroom, free minibar, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, free minibar, in-room safe, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Superior)

1 bedroom, free minibar, in-room safe, desk

Suite (Superior)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Superior

Living room | LCD TV

Suite Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Superior With Garden View

1 bedroom, free minibar, in-room safe, desk

Suite Superior With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior With Garden View

1 bedroom, free minibar, in-room safe, desk

Suite Superior With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Presidential

1 bedroom, free minibar, in-room safe, desk

Suite Presidential

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Presidential

1 bedroom, free minibar, in-room safe, desk

Suite Presidential

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Junior

Living room | LCD TV

Suite Junior

  • Sleeps 2
  • 1 Double Bed

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  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
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About the neighborhood

Akumal

Steps from the beach.Within a 15-minute walk of the property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 miles (5 km).

What's nearby

  • Dolphinaris Tulum - 5 min walk - 0.3 miles
  • Riviera Maya Golf Club - 10 min walk - 0.6 miles
  • Aktun Chen - 10 min walk - 0.6 miles
  • Akumal Beach - 4 min drive - 3.8 miles
  • Half Moon Bay - 8 min drive - 4.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Restaurante Arlequin - ‬11 min walk
  • ‪Piscis snack bar - ‬6 min walk
  • ‪Los Corales - ‬15 min walk

About this property

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

5-star beach property near Akumal Beach
Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 1 miles away. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Summer fun is a breeze at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a sauna, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Akumal property.

  • 420 guestrooms or units
  • 3 levels
  • 36 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 4 bars or lounges
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offers 420 accommodations with free minibar items and safes. Accommodations are furnished with twin sofa beds. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa; other services include sports massages, facials, and body wraps.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia Principe Sian Kaan Adults
Luxury Bahia Principe Sian Kaan Adults All Inclusive Akumal
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Luxury Bahia Principe Sian Kaan Adults All Inclusive
Bahia Principe Luxury Sian Ka'an
Bahia Principe Luxury Sian Ka'an All Inclusive
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Bahia Principe Luxury Sian Ka'an Adults Only All Inclusive

Frequently asked questions

How close is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive to the airport?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is 39.4 mi (67-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have an airport shuttle?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offers an airport shuttle.

How close is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive to the beach?

This property is 3.3 mi (5-min drive) from Akumal Beach and 4.4 mi (12-min drive) from Half Moon Bay. Don't forget your sunscreen!

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offer free breakfast?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

This property offers free self parking.

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have a pool?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive features 4 outdoor pools.

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have a restaurant?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is home to Yal-ku, which features international cuisine.

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy body treatments, body scrubs, and facials.

How close is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive to downtown Akumal?

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive is 2.6 mi away from Akumal.

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was much better than what I thought, food was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

adrian

Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
All services were readily available and delivered with a smile. Everything was easy and relaxing
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael Robert Van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great All Inclusive, highly recommend.
Stayed 6 nights in Mar 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated complex. Food is just poor to average
Stayed 4 nights in Mar 2025

10/10 Excellent

Sean C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Mexican resorts we have stayed in. Staff go over and above to accomodate us. Abundance of ala carte options and availability is very good compared to other resorts we have stayed at.
Stayed 7 nights in Mar 2025

4/10 Poor

Albi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was good, but food quality wasn’t good. I got bad food poisoning during my stay there.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility to other resorts and the friendliness of the staff is what impressed me the most.
Stayed 4 nights in Mar 2025

10/10 Excellent

Theresa

Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Heriberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very large property. Hotels have lots of entertainment. Service is up and down. Some restaurants were top service while others not so much.
Stayed 3 nights in Feb 2025

4/10 Poor

Delyth Kaitlin Sai-Hoa

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We had an unfortunate situation where we had a sewage explosion in our room around midnight. The staff were unfortunately not very helpful and we had to clean it ourselves with our own towels. The next morning they said there was nothing that could be done for us. They offered a half price massage if I gave a good review anyways. It was a short trip so it really changed the tone of the trip for us. Otherwise we liked the food and quiet stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marc

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was clean
Stayed 4 nights in Jan 2025

6/10 Okay

Laryn Milne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the resturaunts and the staff. We had trouble with our air-conditioning for a day but that can happen. The shuttle service was a bit inconsistent but we got where we needed to go for the most part. We were close to the youngest at the property which really didn't end up bothering us. Over all Sian was nice, the beach properties were awesome. It rained one day and I slipped terribly at the Tulum property.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gentjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Joshua, Calgary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is anything but LUXURY. The food is extremely mediocre, the food choices for people with gluten allergy were extremely limited. The buffet was worse than anything in this hotel. They are serving Freezer burnt ice cream. Liquor and soft drink choices were quite disappointing
Stayed 4 nights in Feb 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were amazing and very helpful. Food was excellent. Our room was musty and dated. A great resort but try to stay in the more updated areas of the resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah Kristin, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is amazing and beautiful. It is a very quiet and very well kept hotel. We loved the food options that the buffet offered and the restaurants as well. Our room was very nice and we were upgraded to the penthouse suite with the rooftop hot tub. The staff was extremely friendly, helpful and very welcoming. Cons: people smoke everywhere. There is designated smoking areas but it doesn’t matter. People smoke by the pool, the beach, on walkways and on their balconies so you can smell smoke everyone. Also, there was random pest control done at 6 pm on a Wednesday while people were walking. It smelled like chemicals and was on the walkways.
Stayed 6 nights in Feb 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing and the staff were so welcoming and helpful and always doing the best they could to make the experience a 10
Stayed 7 nights in Feb 2025

10/10 Excellent

Jaclyn

Traveled with family
Liked: Staff & service
We had a great time.
Stayed 8 nights in Jan 2025

10/10 Excellent

Joao Edwardo, St Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 9 nights in Jan 2025

8/10 Good

dan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was quite, us in our 30s joked about it being the 65 community with only a few visitors being 40s and under. The resort being away from the beach was a nice change as the buildings are spread out through the jungle a bit making for a peaceful stay. The complex as a whole is massive, maybe largest in Quintana Roo? We never got to everything, probably needed a 2 week stay for that. Couple of the other resorts were a younger population but disapeared by 10pm. We often had to cross the road as so many things we were wanting to do were on the other resorts. Shuttle is convenient until maybe 10pm then we had long wait times from Hacienda to come back to our resort, maybe 30 min a couple nights. I would suggest having the first shuttle radio for you're ride as it seemed to never come otherwise. Biggest drawback for us i think was the dinners. We were auto booked 5 dinners, 3 japanese (same one 2 of those times) and 2 others. We had issues with the app getting in to change times and even 10 days in advace was nearly impossible to get a dinner we would like. Front desk did get us into one of the restaurants we all wanted to go to while there. Most dinners were after 8pm as we couldn't change so missed most of the shows. 2nd drawback for us was the staff didn't seem to have the best English. Had a lot of mix ups in ordering drinks and food when asking to deviate from the exact menu listing. Not a huge deal, we just dont speak much spanish (working on it slowly).
Stayed 7 nights in Jan 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at Sian Ka'an. The rooms need a little updating, but are still well appointed. As usual it's the fantastic staff that make the stay special.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ryne Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, loved the staff and the room
Stayed 5 nights in Feb 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 3 nights in Feb 2025