4/10 Poor
Daniel
Jun 6, 2025
The 5 star rating of this all inclusive resort is not justified.
Travelling solo at this resort I was treated like a second class citizen. I often sat waiting and watching as couples and families were seated in the resteraunts before me even though I arrived and checked in well before before they did. One evening I waited an hour and a half while I watched multiple couples and families walk right in and be seated. Thankfully one of the staff members recognized me from another resteraunt and when I told her I was forgotten she sat me right away.
The Good:
The majority of the staff were warm and welcoming. Cleaning crew always greeted while walking the halls.
The room (Penthouse 4th BLDG) was clean and had a nice view. Bed was very comfortable.
The Bad:
Pools were cloudy.
No towels to be found at smaller pools requiring a hike to the main pool to get one.
Crowded beach with not enough chairs or shade. You must get up at 6am and secure a spot.
Bars use bottom shelf liquor, unless you specifically ask for name brand.
Frozen drinks not blended enough with large chunks of ice
Food was scarce and terrible. This was the worst part of the trip.
Daniel
Stayed 3 nights in May 2025
