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Hotel Description

5-star beachfront property near Xpu-ha Beach

On the beach

You'll find Xpu-ha Beach and Taj Mahal Cenote within 3 miles (5 km) of this property. Ecopark Kantun Chi and Cenote Cristalino are also within 6 miles (10 km).

All-inclusive

This smoke-free property features a private beach, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 15 restaurants and perks like free cooked-to-order breakfast and free valet parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 42 guestrooms also offer free WiFi and free minibar items. Other amenities include sitting areas, 24-hour room service, and TVs with satellite channels.

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max
$632* Per night/room Oct 29 - Oct 30

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

Location KM.95 Carretera Cancun-Tulum Kantenah, Kantenah, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Volleyball
  • Tennis rackets

Lessons/classes/games
  • Cooking
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Yoga classes/lessons
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Premium food items included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Tennis rackets included
  • Scuba diving lessons not included
  • Yoga classes/lessons not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma like an outdoor pool and a health club. Free breakfast is available daily. There are 15 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a spa tub, a steam room, and a rooftop terrace. Self parking and valet parking are free. This 5-star Kantenah property is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 15 dining venues
  • 14 bars or lounges
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

La Vista Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Cest La Vie - This bar is located by the pool. Open daily.

La Vida Loca - Onsite bar. Open daily.

Moonlight Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours on site
  • Boat tours nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Naay Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam.

  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hidden Beach Au Naturel Club Gourmet
  • Hidden Beach Au Naturel Club Gourmet Kantenah
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Au Naturel Club Gourmet All Inclusive Kantenah
  • Hidden Beach Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Resort Au Naturel Gourmet All Inclusive by Karisma
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma Kantenah
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma
  • Hidden Beach Resort Au Naturel Gourmet All Inclusive Karisma
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma Kantenah
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Resort Au Naturel Gourmet All Inclusive by Karisma

You should know

  • Please note that clothing is optional at Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.