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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property with 3 outdoor pools

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Property preview
Free daily buffet breakfast
Reception
Private beach, white sand, beach towels, scuba diving

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪13 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(232 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(19 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Beachfront retreat .Within a 5-minute walk of the property, you'll find Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 0.7 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Golf Club - 2 min drive - 1.8 miles
  • Puerto Aventuras Marina - 3 min drive - 2.0 miles
  • Dolphin Discovery - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬11 min walk
  • ‪Strikers Sports Bar - ‬10 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Jaguar's Discotheque - ‬7 min walk
  • ‪Tokyo - ‬9 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

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Barceló Maya Colonial - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 1,011 reviews
$184 nightly
The price is $225
Oct 23 - Oct 24
Total with taxes and fees
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.8 mi (261-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Oct 23, 2025 start from $210.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy deep-tissue massages, facials, and body treatments.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Reviews

Barceló Maya Palace - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1314 out of 2040 reviews
Rating 8 - Good. 443 out of 2040 reviews
Rating 6 - Okay. 165 out of 2040 reviews
Rating 4 - Poor. 61 out of 2040 reviews
Rating 2 - Terrible. 57 out of 2040 reviews

Reviews

8/10 Good

Lisa Kim

Liked: Staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Jared Michael

Liked: Cleanliness, staff & service, property conditions & facilities
There were plenty of things to do and everyone was so friendly
Stayed 6 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear and Huge beach with the best sand, soft enough that you didn’t need sandals or shoes to be in and out the water
Stayed 6 nights in Jul 2025

8/10 Good

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring a yeti or any travel cup to get drinks, the plastic cups from the bar are small and service can take a while. Be ready to fight for pool beds, there are signs for non reserving beds with towels or other objects but that’s not enforced people claim them and don’t use them. Nice place buffet is a bit repetitive and if you don’t bring long trousers or pants you won’t get into the restaurants that need bookings
Stayed 9 nights in Jul 2025

8/10 Good

Elma

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
long walk to everything
Stayed 8 nights in Jul 2025

2/10 Terrible

Edina

Stayed 7 nights in Jul 2025

2/10 Terrible

Shantelle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in horrible condition . The pool tiles are literally falling off and you step on them . Our first day there was human feces In the pool . Never mind bandaids and food floating in the pool daily . They had the same food every single day . Our toilet and tv were both broken in our room . The rooms are so outdated and one night had mold on the sheets and had to call to get it changed . They do not have enough staff and almost impossible to get any type of service . I would not recommend this resort to my worst enemy.
Stayed 7 nights in Jul 2025

10/10 Excellent

Medin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resort that i have been. Lots of options i would like to recommend to anyone.
Stayed 7 nights in Jul 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money ! Super fast check in and out !
Stayed 5 nights in Jul 2025

8/10 Good

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Generally all good but the rooms are damp smelling because of humidity, bed sheets, pillows, duvets all they need to solve this humidity issue in the room, some points in the room have sargassum.
Stayed 7 nights in Jul 2025

6/10 Okay

George

Traveled with family
Liked: Cleanliness
Check in and check out process is extremely slow(must wait over 30 minutes). Must stay more than 10 days if yo want to book Hibbachi restaurant. Room's furnitures are old. We've changed our room twice because of some issues with toilet bowl, broken furnitures and etc.
Stayed 6 nights in Jul 2025

10/10 Excellent

James D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Leticia

Stayed 4 nights in Jul 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Food was yummy. Staff was friendly. Very clean. Would highly recommend!
Stayed 6 nights in Jul 2025

10/10 Excellent

Ramo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and checking out is terrible waiting to long.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sayema

Stayed 5 nights in Jul 2025

8/10 Good

Michelina, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lots of walking. Great dining options. Lovely staff. Could use a snack bar closer to the beach/pools.
Stayed 7 nights in Jul 2025

2/10 Terrible

Raymond J

Stayed 4 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Really enjoyed the property. Beds were a bit small for two people and AC and fridge didn’t seem to work great. Service was great and the hospitality was excellent! Love the staff there!
Stayed 4 nights in Jul 2025

10/10 Excellent

Damien, Miami Lakes

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Plenty of fun for the entire family.
Stayed 5 nights in Jul 2025

6/10 Okay

Niby

Traveled with partner
Disliked: Staff & service
The properties within the amenities don’t converse with each other… went to check in at the palace was upgraded to Iberia with pool room … had to wait for the bus to reach Riverin once reached .. waited for along time then was told to go to the so called vip area .. was informed there I would have to pay for yhe upgrade… else they could only give garden view… would have not wasted all that time of it wasn’t a free upgrade… even after having available rooms they did not give us the pool room… and aaked us to go back to palace as according to them the other employee might be. Confused and relayed the wrong info … customer service was at the lowest… we had to ask for a drink … all the other all inclusive provide welcome drinks at the check in counter… here it was just a fight … didn’t feel welcomed nor wanted even After paying so much for the package.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adriano Acosta

Stayed 7 nights in Jul 2025

10/10 Excellent

Melissa Marie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff is amazing, kind, and attentive. The grounds are so well kept and clean. The pools are fun and clean. Their spa is AMAZING. I loved the food options in the buffets and in the restaurants. I will say that I wish there was more space for reservations in the Japanese restaurants. Their gym facilities are great. I literally loved it all.
Stayed 6 nights in Jul 2025

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

8/10 Good

Vladimir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good resort. Food and services is ok
Stayed 6 nights in Jul 2025