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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Aventuras Marina

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Property preview
Free daily buffet breakfast
Private beach, white sand, beach towels, scuba diving
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪13 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(244 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Beachfront retreat .Within a 5-minute walk of the property, you'll find Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 0.7 miles
  • Cenote Cristalino - 14 min walk - 0.8 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Golf Club - 2 min drive - 1.8 miles
  • Puerto Aventuras Marina - 3 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬11 min walk
  • ‪Strikers Sports Bar - ‬10 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Jaguar's Discotheque - ‬7 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

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Barceló Maya Colonial - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 1,009 reviews
$235 nightly
The price is $287
Dec 8 - Dec 9
Total with taxes and fees
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.8 mi (261-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Dec 9, 2025 start from $338.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy body treatments, deep-tissue massages, and facials.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1363 out of 2105 reviews
Rating 8 - Good. 460 out of 2105 reviews
Rating 6 - Okay. 158 out of 2105 reviews
Rating 4 - Poor. 62 out of 2105 reviews
Rating 2 - Terrible. 62 out of 2105 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Stayed 7 nights in Oct 2025

10/10 Excellent

Justin

Stayed 7 nights in Oct 2025

10/10 Excellent

Carol Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff (minus one person), beautiful grounds, great food. Been here a few times and will keep coming back.
Stayed 7 nights in Aug 2025

10/10 Excellent

Yacinta

Stayed 5 nights in Aug 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The only thing I did not like was the food I’m not a picky either but this time the football was not great. We usually go to resorts twice a year and I’ve been to this one at least twice, but the food gotten worse not many varieties and same thing every day I understand it was off-season but come on. I’ve seen better shows. The Barceló family needs to upgrade a little. I really appreciate the hard-working people in the resort.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sumandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 3 nights in Aug 2025

10/10 Excellent

John Paul

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Yanira Larisa Yanez

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida muy es el primer hotel Que realmente tiene comida Mexicana
Stayed 6 nights in Aug 2025

10/10 Excellent

VINCENT QUOC

Stayed 7 nights in Jun 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been in Quintana Roo 3 times. Barcelo Maya Palace was the best. The beach was awesome, food - amazing, property absolutely beautiful and you have excess for 4 other resorts, restaurants, buffets and pools.Also bus transportation available there! for family vacation this place is awesome
Stayed 6 nights in Aug 2025

10/10 Excellent

madia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the barcelo maya palace with my mother and 2 kids for 7 days .. let me start by saying that I felt so lost being that this was my first time here .. I didn’t get no tour resort is sooo big I got lost the first few days .. but I what did learn within the first 3 days is that there is a tour bus which passes the lobby every 10 mins which goes around all of their area and other resorts connected to them . I also loved that the resort had a water park right next to adult pool drinks watered down that I had to ask for triple shot , the food at the buffet was good just gets boring even though they do have lots of options . Getting reservations was a little annoying your best bet is go right away and make your reservations soon as you get there due to availability BUT if you don’t have reservations at least for 1-2 days you can also try Walking in! Our best restaurant was the Tokyo at the maya mall . Caribe was also a great restaurant and service by Jesus Gonzalez and angel carbo was amazing .. I also finally would like to say that the beach had so much sea weed so I definitely didn’t get to enjoy the beach .. they charge you a small charge of about $20 once you check in supposedly to try keep beach clean etc. Last but not least id to mention the service overall it was definitely great and I would definitely like to visit again!
Stayed 7 nights in Aug 2025

10/10 Excellent

LUZ ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

MAMUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is anazing . Staff is very helpfull, clean everywhere . Food quality in buffets good. French restaurant and seafood restaurant in msya palace excellent fois and excellent service . I wouldn't recommend the Spanich restaurant in maya beach. Overall great hotel, with lots of amenities for everyone. I stayed with kids and there is a lot to do for kids. Definitely recommend for families. Consierges are amazing ,they give you what you want and leave you alone. They don't bother you for selling things or packages. Nobody bothers you or pushes you to buy something. I loved it. You can have peaceful, relaxed vacation. Karent was our tour representative and she was amazing. Definetly recommend her if you want to buy tours. Great hotel and we will definitely come back
Stayed 7 nights in Aug 2025

10/10 Excellent

Camila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the best.
Stayed 5 nights in Aug 2025

10/10 Excellent

Charles

Stayed 7 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Bledi, Shrewsbury

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with good overall amenities. The only drawback was the lack of poolside food during lunchtime which most resorts have. Also food was not allowed outside the buffet area.
Stayed 8 nights in Aug 2025

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great! I would only suggest, being in Mexico I would have expected a bit more Taco Stations throughout buffet areas. I kind of had to go looking when wanted a good taco. The place was a great and will definitely return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was so well maintained. Pools were super clean no cups laying around. Food was top notch also.
Stayed 7 nights in Aug 2025

6/10 Okay

Ellena Nicole

Disliked: Staff & service
My experience at Barcelo left much to be desired this visit. This was my second stay at Maya Palace. The food was just okay, and I had terrible stomach issues while there and after returning to the states. I hope they are not using still water for drinks or to wash the fruit. Now, for the part I hated most. I felt as if I was being discriminated against by my brown brothers and sisters. I recall several times being asked to eat at the other buffet, "because there was no available seating", but clearly there were tables open. The other dining room had less air conditioning which was off-putting. I was often ignored by staff when seated to get cold water and be served drinks. These interactions are called micro-aggressions and I was surprised at being treated this way. My feelings were confirmed when a person I met during my stay communicated his concerns to me first. Barcelo, please do better with this. Speak to your staff about treating ALL visitors with dignity and respect. This is not the 1950's and 1960's. Then you press the staff to obtain reviews but mistreat guests this way. I will not be returning for this reason because it occurred too often by the hostess and table services. .
Stayed 7 nights in Aug 2025

8/10 Good

Kathleen Michele

Liked: Cleanliness, staff & service
Ot was good that you used your room # for towels. They promised a concierge at the palace building desks and there were none. You had to walk all the way to the front desk/lobby to make Ala cart reservations or ask questions. My phone in my room was dead so unable to inquire from the room.
Stayed 4 nights in Aug 2025

8/10 Good

Ioannis

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Amgad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, all aminites are amazing, lots of food options, pools and beach excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yhudit, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! I have returned to this resort four times and will probably go again. The food was great. The staff was friendly. The beach was beautiful. Absolutely love this place.
Stayed 5 nights in Aug 2025