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Barceló Maya Palace - All Inclusive

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3 outdoor pools, sun loungers
Gazebo
Private beach, white sand, beach towels, scuba diving
3 outdoor pools, sun loungers
Free minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Place, Ecopark Kantun Chi
    ‪14 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(253 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Xpu-Ha

Beachfront retreat .You'll find Ecopark Kantun Chi and Cenote Cristalino within a 15-minute walk of this Xpu-Ha property. Cenote Azul and Cenote Jardín del Eden are also within 2 miles (3 km).

What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.5 miles
  • Cenote Cristalino - 14 min walk - 0.8 miles
  • Ecopark Kantun Chi - 14 min walk - 0.8 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Marina - 3 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Capri - ‬5 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Beach Buffet - ‬15 min walk
  • ‪Colonial Buffet - ‬9 min walk
  • ‪Strikers Sports Bar - ‬10 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property near Cenote Azul
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

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Barceló Maya Tropical - All Inclusive
Xpu-Ha
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,004 reviews
$191 nightly
The price is $234
Jun 3 - Jun 4
Total with taxes and fees
Barceló Maya Tropical - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe

Barcelo Maya Palace Deluxe

Barceló Maya Palace All Inclusive Hotel Xpu-Ha

Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha

Barcelo Maya Palace Deluxe Xpu-Ha

Barcelo Palace Maya Deluxe

Maya Barcelo Palace

Maya Palace Barcelo

Maya Palace Deluxe All Inclusive

Palace Barcelo

Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha

Barcelo Maya Palace Deluxe All Inclusive Hotel

Barcelo Maya Palace All Inclusive Xpu-Ha

Barceló Maya Palace All Inclusive Xpu-Ha

Barcelo Maya Palace Xpu-Ha

Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Palace All Inclusive All-inclusive property

Barceló Maya Inclusive XpuHa

Barcelo Maya Inclusive Xpu Ha

Barceló Maya Palace - All Inclusive Xpu-Ha

Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.5 mi (260-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Jun 3, 2026 start from $362, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy massages, facials, and body treatments.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1399 out of 2142 reviews
Rating 8 - Good. 458 out of 2142 reviews
Rating 6 - Okay. 164 out of 2142 reviews
Rating 4 - Poor. 60 out of 2142 reviews
Rating 2 - Terrible. 61 out of 2142 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026

10/10 Excellent

Jana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful! The staff make the stay amazing :) Pools and beach are gorgeous!
Stayed 8 nights in Mar 2026

10/10 Excellent

Seth

Stayed 5 nights in Feb 2026

6/10 Okay

Shazia

Traveled with group, Traveled with partner
Liked: Cleanliness
Room was basic. For a five star resort this place feels more like 3.5 stars. Most of the beach is concrete with sand on top to give the illusion of a large sandy beach. Beach/pool chairs and cabanas are poorly monitored and therefore monopolized for hours, despite vacant. Reservations system for dinner is archaic, also monopolized.Staff are ok- nothing more. Unavailable and passive aggressive. For this price you could for much better.
Stayed 3 nights in Feb 2026

10/10 Excellent

Oksana

Traveled with group, Traveled with family and small children, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful !
Stayed 16 nights in Oct 2025

10/10 Excellent

Yuliya

Stayed 7 nights in Feb 2026

10/10 Excellent

Júlia Mara

Stayed 6 nights in Nov 2025

10/10 Excellent

Robert M.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked the Palace, which looked lovely, but Barcelo moved us to the adults only Riviera. And that was amazing. Superb beach and hotel, great service, excellent food and good drinks.
Stayed 5 nights in Jan 2026

10/10 Excellent

Dusan

Stayed 6 nights in Feb 2026

10/10 Excellent

Goorgen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort.
Stayed 6 nights in Feb 2026

6/10 Okay

Danielle Victoria

Traveled with group
Was quite disappointed in this stay. This is my third time here at this Barcelo and did not receive the same treatment or accommodation as previously. We arrived to a broken TV, hot fridge, faulty balcony door and was shrugged off with no help or offer to fix it. We did not receive daily room cleanings or towel/refreshment replacements daily. We spoke with the front desk and got no where and were told to reach out to corporate to file a formal complaint. We are now looking to book our next trip for April 2026 and based on their customer service, we will likely be booking with a new resort unless they can offer a solution all these months later.
Stayed 8 nights in Oct 2025

10/10 Excellent

Sandra K

Liked: Cleanliness, amenities, property conditions & facilities
An immaculate facility!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Yadir Copca

Stayed 6 nights in Feb 2026

10/10 Excellent

Chad Norman, Calgary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, amenities and staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and the entire complex is always clean. There are so many staff working to keep the place looking fantastic! The staff are always so very kind and courteous, which is which is why we continue to come back.
Stayed 6 nights in Feb 2026

10/10 Excellent

KRASIMIRA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No complains what so ever! Clean rooms, friendly stuff, delicious food, fun for kids!
Stayed 7 nights in Dec 2025

10/10 Excellent

Colleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, fantastic staff, clean rooms. Fun for all ages
Stayed 5 nights in Feb 2026

10/10 Excellent

Marc J

Stayed 10 nights in Feb 2026

10/10 Excellent

Margaret

The room was great, the views were out of this world. We got married and my wedding was one of the best I've ever been to even with the smaller amount of
Stayed 7 nights in Feb 2026

10/10 Excellent

Logan Antony

Stayed 7 nights in Jan 2026

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was always spotless. Staff were courteous. Food was good, but not great except the French restaurant. That was excellent. Pools were a lottle chilly as they were experiencing acold spell. Gulf water and beaches were great. Did some snorkeling and saw several varieties of fish and 2 sea turtles!
Stayed 7 nights in Feb 2026

10/10 Excellent

Cindi Louise

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience.
Stayed 5 nights in Feb 2026

6/10 Okay

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms and resort were clean. A la carte dinner options were impossible to make reservations for and food was subpar if a reservation was able to be made.
Stayed 8 nights in Feb 2026

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a beautiful resort. The food was bad, I’m not sure why people are rating so high for food, we were starving the whole week and tired to get into the very booked restaurants just to find out a lot of them have the same buffet food. Also room service was a joke as it was also the same buffet food just with a price tag. If you’re a foodie don’t stay here.
Amazing inclusive bar
Stayed 7 nights in Feb 2026

10/10 Excellent

Milan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, serving the room every day.
Stayed 13 nights in Jan 2026

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