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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Aventuras Marina

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Property preview
Gazebo
Free minibar, in-room safe, desk, blackout drapes
Private beach, white sand, beach towels, scuba diving

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪13 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(247 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Beachfront retreat .Within a 5-minute walk of the property, you'll find Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 0.7 miles
  • Cenote Cristalino - 14 min walk - 0.8 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Golf Club - 2 min drive - 1.8 miles
  • Puerto Aventuras Marina - 3 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬11 min walk
  • ‪Strikers Sports Bar - ‬10 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Capri - ‬5 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

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Barceló Maya Colonial - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 1,003 reviews
$554 nightly
The price is $673
Dec 16 - Dec 17
Total with taxes and fees
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.8 mi (261-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Dec 16, 2025 start from $338.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy Swedish massages, facials, and body treatments.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Reviews

Barceló Maya Palace - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1359 out of 2102 reviews
Rating 8 - Good. 460 out of 2102 reviews
Rating 6 - Okay. 159 out of 2102 reviews
Rating 4 - Poor. 62 out of 2102 reviews
Rating 2 - Terrible. 62 out of 2102 reviews

Reviews

10/10 Excellent

Jeffery

Stayed 7 nights in Oct 2025

10/10 Excellent

Justin

Stayed 7 nights in Oct 2025

10/10 Excellent

Guadalupe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, hotel, staff, everything is top notch!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect
Stayed 5 nights in Aug 2025

10/10 Excellent

Amy

Stayed 5 nights in Sep 2025

10/10 Excellent

Gerti

Stayed 10 nights in Sep 2025

10/10 Excellent

Sinario Alves de

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Sep 2025

10/10 Excellent

Farida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with lots to do inside the resort. The plus point is having all Barcelo resorts connected so you can use other resort’s facilities.
Stayed 7 nights in Aug 2025

8/10 Good

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place for adults and family vacations there is something for everyone. The beach is spectacular, well kept, clean and snorkeling which we love. We will definitely visit again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Dilshan Singh

Stayed 7 nights in Aug 2025

10/10 Excellent

Youssef, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the barcelo, lots of things to do for the kids as well as adults. The only thing I would point it out is The hotel staff to do something about the pool chairs. So many chairs had towels on them but no one occupying those chairs. which made us head to the beach instead of staying by the pool.
Stayed 10 nights in Aug 2025

10/10 Excellent

Manjola

Liked: Cleanliness
Stayed 7 nights in Aug 2025

8/10 Good

Franceli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel is beautiful and very clean. The staff is very friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

HARLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oleg

Stayed 7 nights in Aug 2025

10/10 Excellent

Tom Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the beach, pools , food options for breakfast and the service. For restaurants we only liked the French and the Spanish. Caribe and Radzio need improvement
Stayed 7 nights in Aug 2025

10/10 Excellent

CHUI MAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Kids Club, variety of foods, friendliness of staffs, double decker bus to get around and cleanliness of hotel and facilities.
Stayed 7 nights in Aug 2025

6/10 Okay

Bozana

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Four star more than enough for this place!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was the fact that out of all the all-inclusive hotels ive stayed at, this was the only hotel that did not provide a shuttle transportation to and from the hotel and to pay alot of money for it.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Zechaina Klein

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was the same everyday. No pool parties it was a quiet all inclusive hotel. The pool was so hot feels like you’re swimming in a hot spring pool.
Stayed 6 nights in Aug 2025

8/10 Good

Luis Alonso Amor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience for a family friendly property. What I liked the amenities are very nice the pools are big with a lot of things to do and they have a big jacuzzi. The specialized thematic restaurants have very good cuisine and they are very beautiful with nice views. The animation team and the overall activities are nice. The mall is big and everything is walkable. The pool bar service was amazing with lots and lots of options.Things I didn't liked, the mattress was terrible I reported it and they changed it and after that was ok. The rooms look too normal for the Maya Palace level nothing exceptional apart that the design looks old and a little bit outdated in comparison with other hotels nearby. Regarding the expedia VIP status they missed the whole part wich was a little bit disappointing to be honest. I also have the feeling that the main buffet options are quite bad, the food is either too greassy or there are simply not many options it doesn't matter if it's breakfast or dinner the options are way too limited and unappealing. Overall I had a great time with the family and the kids but I see too many areas of improvement here.
Stayed 6 nights in Aug 2025

10/10 Excellent

Frances Chi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property, and guests could access other hotel and beach areas in the resort
Stayed 7 nights in Aug 2025

10/10 Excellent

Olga

Stayed 6 nights in Aug 2025