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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Aventuras Marina

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Private beach, white sand, beach towels, scuba diving
3 outdoor pools, sun loungers
Free minibar, in-room safe, desk, blackout drapes
Gazebo

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪13 min walk‬
  • Place, Cenote Azul
    ‪3 min drive‬
  • Place, Puerto Aventuras Marina
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(251 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.4 out of 10
Very good
(20 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Beachfront retreat .You'll find Ecopark Kantun Chi and Cenote Cristalino within a 15-minute walk of this Xpu-Ha property. Cenote Azul and Cenote Jardín del Eden are also within 2 miles (3 km).

What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.5 miles
  • Ecopark Kantun Chi - 13 min walk - 0.7 miles
  • Cenote Cristalino - 14 min walk - 0.8 miles
  • Cenote Azul - 3 min drive - 1.1 miles
  • Puerto Aventuras Marina - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬11 min walk
  • ‪Strikers Sports Bar - ‬10 min walk
  • ‪Capri - ‬5 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

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4.3 out of 5, Excellent, 1,000 reviews
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.5 mi (260-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy body treatments, massages, and facials.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1378 out of 2131 reviews
Rating 8 - Good. 468 out of 2131 reviews
Rating 6 - Okay. 161 out of 2131 reviews
Rating 4 - Poor. 62 out of 2131 reviews
Rating 2 - Terrible. 62 out of 2131 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Aabha

Stayed 6 nights in Dec 2025

10/10 Excellent

Jeffery

Stayed 7 nights in Oct 2025

8/10 Good

William Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled as a single and got Palace Premium pool view suite. I got there before check in and it was raining. I had no where to go and was travel tired. Other than that the trip was great. No problems booking a la carte for a single. Staff English is hit and miss. Great booze at the adults only pool… I rented a cabana to stay in the shade… worth the $23 imho. Bed was great, room was cool and comfy. The pool is starting to show its age but it’s still good overall.
Room
View from balcony
Rib eye is the way to go at the steak house
Stayed 8 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were great. The activies staff really made for fun times by the pool. My kids really connected with Antonio and Jonatan, and the staff remembered the kids which was great. The evening shows were fun and enjoyable. The room was huge we booked a Junior Suite and there was a ton of space. The downside was the cleaning a bit the fridge was not re stocked and the cleaning stuff was sprayed all over our stuff.
Stayed 7 nights in Oct 2025

10/10 Excellent

Gina

Stayed 9 nights in Oct 2025

10/10 Excellent

Liliya

Stayed 9 nights in Oct 2025

10/10 Excellent

geidy mon

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great resort for family’s with small kids .
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed seven days at the Mia Palace.We had a wonderful time. Everything was clean, well stocked, and the pools were great for the kids.
Stayed 7 nights in Oct 2025

4/10 Poor

Ivan Ivanovich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

8/10 Good

Svetlana, Toronto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
In overall, this resort is a nice, highly recommended place to visit! But unfortunately, we had some issues. First, initially we didn't get the room, which we were asking for, placing the request during the booking. We requested the 2 double beds room (for 2 adults and 1 kid), on 2nd or 3rd floor. They prepared for us the room at 1st floor with 1 king size bed! So, we had to spend our time solving this problem. Unfortunately, looks like the staff don't pay attention to the customer's special requests. Second, we couldn’t enjoy French restaurant atmosphere, because we were not allowed to get in with 3 y. o. kid after 8 PM, but nobody let us know during the restaurant booking! We couldn’t rebook this restaurant, because it was our last evening in the resort. So, they placed us in Caribe restaurant, bringing food from French restaurant. It was kind of solution, but we are not happy with that. But again, in general, Barcelo Rivera Maya is a beautiful resort (any hotel in the resort). We will be back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Excellent. Thank you.
Stayed 11 nights in Oct 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately our stay started from the very bad service from the Spidy Shuttle, they took 2 hours to get us to the hotel. It was not our first time here and we know it should be an hour or so but not 2 hours. They raised prices high enough to give better service. The hotel was very nice, good service, great stuff, room was clean and spacious.
Stayed 9 nights in Oct 2025

8/10 Good

Chelsey

Stayed 7 nights in Oct 2025

10/10 Excellent

Denise

Stayed 7 nights in Oct 2025

10/10 Excellent

aksana

Stayed 8 nights in Oct 2025

10/10 Excellent

Sergey

Liked: Cleanliness, property conditions & facilities
Great place to spend your vacation with family or friends The territory is pretty large to explore by walking on the beach or just relaxing The activities during the day & night time to chose as well The room we stay in was clean & pretty large We like it over all & plan to get there once again
Stayed 9 nights in Oct 2025

8/10 Good

Benyamin

Stayed 14 nights in Oct 2025

10/10 Excellent

Jazmine Elizabeth Anderson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff was super friendly and very helpful. It is a big resort so it took a couple days for us to know how to move around but once we knew it was super easy. Gracias por todo Barcelo ❤️
Stayed 7 nights in Oct 2025

10/10 Excellent

Myriam

Liked: Cleanliness, amenities, property conditions & facilities
So clean. Staff so kind. Food amazing. It’s really a 5stars.
Stayed 6 nights in Oct 2025

10/10 Excellent

Natalya Pavlovna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay, awesome resort!
Stayed 7 nights in Oct 2025

10/10 Excellent

Boyd Anton Miguel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing service! the staff kept my room clean all day long when I’m away. all of the staff are nice and friendly! I would definitely comeback and book this place again
Stayed 3 nights in Oct 2025

10/10 Excellent

ARAZ

Stayed 6 nights in Oct 2025

10/10 Excellent

Ksenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is amazing. Water is calm. A lot of fishes and turtles you can see if you are snorkeling. The beach is about a mile long. A lot of people mention poor food. It is not very elaborate in buffet and pretty repetitive, but still more variable than I cook at home:)) restaurants are good too. I am pretty sure it is possible to find hotels with better food and alcohol, but I am pretty sure you have to pay a different price. For the price we payed the place is amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tanya Lynn

Stayed 7 nights in Oct 2025

10/10 Excellent

Orysya

Stayed 8 nights in Oct 2025