Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

• All buffet and à la carte meals, snacks, and beverages included
• 24-hour room service

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

• Kayaking
• Snorkeling

• Bicycling
• Tennis

Entertainment

• Onsite entertainment and activities
• Access to onsite clubs
• Onsite live performances

Not included

• Golf green fees
• Motorized water sports
• Scuba-diving excursions
• Spa/beauty facilities and services

• Kayaking included
• Access to onsite clubs included
• Taxes included
• 24-hour room service
• Onsite entertainment and activities included
• Buffet and à la carte dining
• Gratuities included
• All food and beverages included
• Tennis included
• Food and beverage restrictions apply
• Scuba diving excursions not included
• All available beverages included
• Motorized water sports not included
• Golf green fees not included
• Bicycling included
• Spa/beauty facilities and services not included
• All non-motorized water sports included
• Onsite live performances included
• Snorkeling included

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants and 2 coffee shops/cafés, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a fitness center. Self parking and valet parking are free. This 4.5-star Puerto Aventuras property is smoke free.

• 577 guestrooms or units
• 3 levels
• 9 dining venues
• 7 bars or lounges
• 2 coffee shops
• Buffet breakfast (free)
• Nightclub
• Karaoke
• Swim-up bar
• Beach lounge chairs
• Towels for the beach
• Umbrellas for the beach
• Poolside lounge chairs
• Umbrellas for the pool
• Conference center
• Business facilities
• Dry cleaning
• Front desk (24 hours)
• Staff is multilingual
• Storage area for luggage
• Tour and ticket information
• Concierge
• Wedding services available
• Pool or billiards table
• Convenience store
• Terrace
• Garden
• Gift shop
• Beauty salon
• Newspapers in lobby (free)
• Television in lobby
• ATM
• Bellhop
• Elevator
• Smoking in designated areas
• No smoking on site

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Free self parking , Free valet parking

• Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (75.5 km / 46.9 mi)
• Property shuttles: Airport shuttle
• Parking: Free valet parking and self parking

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers 577 air-conditioned accommodations with private spa tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

• Private hot tub
• Private balcony
• Separate bedroom
• Jetted tub
• In-room dining (24 hours)
• LCD television
• Satellite channels
• Premium channels
• Coffee maker
• Luxury bedding
• Separate shower and tub
• Housekeeping (daily)
• Nightly turndown service
• Hair dryer
• Laptop safe
• Bathrobes
• Slippers
• Designer toiletries
• Telephone
• Iron and ironing board
• Desk
• Air conditioning
• Ensuite bathroom
• Connecting rooms available

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.

Los Gallos - This restaurant specializes in Mexican cuisine.

Dive - This poolside bar serves light fare only.

24-hour room service is available.

A private beach and outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Pilates classes on site
• Miniature golf on site
• Golf lessons on site
• Golfing nearby
• Fitness classes on site
• Basketball on site
• Tennis lessons on site
• Volleyball on site

Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

• Steam room in spa
• Number of treatment rooms 50
• Minimum age to access spa is 18
• Couples treatment rooms
• Manicures and pedicures
• Body treatments
• Facial treatments
• Aromatherapy treatments
• Hydrotherapy treatments
• Massages

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

• Accessible bathroom
• Roll-in shower
• In-room accessibility