"Great place to stay! Very easy to travel to the tourist sites and parks. Staff was friendly and helpful. resort beach was lacking sand but made up for ... " More
Within 2 miles (3 km) of this Puerto Aventuras property, you'll find Puerto Aventuras Golf Club and Puerto Aventuras Marina. CEDAM Museum and Oasis Beach are also within 3 miles (5 km).
This all-inclusive property features a private beach, free water park access, and a full-service spa. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy a meal in one of the 9 restaurants and perks like free buffet breakfast and free valet parking.
May 21, 2023 by jan
I really appreciate your time and comments about our resort. I'm pleased to read that you have enjoyed most of your experience at our resort. However, there are specific points that require our attention. Be sure that we are working on those areas of opportunity in order to improve our rocking serviceYour comfort is very important to us, we have designed our facilities and services for you, from children to adults there is always something to do. In addition, our band members do their best every single day to create great memories with us!I hope to see you soon and make another memory with the band. Sincerely, Jan HundrieserGeneral ManagerHard Rock Hotel Riviera Maya
Apr 18, 2011 by
Dear GB13663L1I76: I would like to thank you for choosing Aventura Cove Palace to enjoy a wonderful family vacation in the Riviera Maya. I am glad to know that everyone had a great time with our special activities for children, enjoying our facilities and eating the delightful food at the restaurants. If you decide to visit us again in the future I would highly recommend you booking our Family suite which is the perfect size for your family to have a more confortable vacation at the aventura Cove Palace. Also you can go to enjoy our facilities at the Aventura Spa Palace which is Adults Only Resort while your children are in the kids club. I wish you all the best. Rodrigo Arroyo
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, outdoor tennis courts, and a spa tub. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Aventuras property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers 577 accommodations with indoor private spa tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Toro - This restaurant specializes in international cuisine and serves lunch and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.
Los Gallos - This restaurant specializes in Mexican cuisine.
Dive - This poolside bar serves light fare only.
24-hour room service is available.
A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site PCR COVID-19 testing is available for a USD 150 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.