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Within 3 miles (5 km) of this property, you'll find Xpu-ha Beach and Dolphin Discovery. Also, Ecopark Kantun Chi is within half a mile (1 km) and Cenote Cristalino is within 2 miles (3 km).
This all-inclusive property features a casino, a full-service spa, and a water park. Dine at the beachfront restaurant and relax with sun loungers. Bring the family and enjoy the free kid's club, children's pool, and playground.
WiFi, LCD TVs
The 630 guestrooms feature free minibar items, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include furnished balconies or patios, WiFi, and rainfall showerheads.
Barceló Maya Beach - All Inclusive ratings based on 65 Verified Reviews
Guest reviews for Barceló Maya Beach - All Inclusive
Apr 13, 2019 by Manager
Dear Guest, Thank you for providing your positive feedback after your recent stay at Barceló Maya Beach. It is overwhelming to our staff and I, knowing we were able to accomplish yet another wonderful vacation. We will be more that honor to welcome you back soon. Kind regards, José Luis Serratos Sub Director Barcelo Maya Beach
May 9, 2019 by Manager
Dear Guest, Thank you for your valued time and your review on your recent stay at Barceló Maya Beach. It is with great concern that I read your feedback about how we did not manage to exceed your expectations during your stay, please know that day by day each and every staff member puts very much effort in order to work hard and to accomplish your every needs, our goal is to make your holidays as perfect and memorable as they can possibly be. Please forgive us, for not being this the occasion. I truly hope you allow us another opportunity to welcome you and allow me to assure you that you will notice all the improvements we have made since your last stay and hopefully change the thought you have towards our Resort. Best Regards, José Luis Serratos Subdirector Barceló Maya Beach
Jul 15, 2018 by Manager
Dear Casandra, first of all, we would like to thank you for choosing Barceló Maya Beach for your vacations. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards
Mar 29, 2018 by manager
Dear Bev, Firstly we would like to thank you for choosing our Barceló Maya Beach hotel for your holidays in teh Riviera Maya and for the review you shared, all of your kind words about your stay with us are great to hear. Regards
Mar 29, 2018 by manager
Dear Anonymous, Firstly we would like to thank you for choosing our Barceló Maya Beach hotel for your holidays in the Riviera Maya and for the review you shared, all of your kind words about your stay with us are great to hear. Regards
Would definitely stay there again!
Jan 4, 2018 by Manager
Dear Cynthia, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Maya Beach hotel and are delighted to read that we were able to match your holiday expectations. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediatley informed at réception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Regards
Nov 29, 2017 by Manager
Dear Martha, Firstly we would like to thank you for the review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations and we look forward to serving you again soon. Regards
Jul 12, 2017 by Guadalupe Sosa
We really appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Best Regards
Jul 4, 2017 by Guadalupe Sosa
Thank you for your feedback regarding our staff. We all remain at your service.
Great Mega Resort
Jun 25, 2017 by Guadalupe Sosa
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Beach was an enjoyable one. Thank you very much
About the Barceló Maya Beach - All InclusiveLocation Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO 77750
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and local beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Access to onsite clubs
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Snorkeling excursions
- Premium and/or non-domestic beverages
- Surcharge for bottled wine
- Surcharge for room service
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite clubs included
- Sailing included
- Windsurfing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Premium/non-domestic beverages not included
- Fitness facilities included
- Tennis included
- Wireless Internet access not included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Surcharge for room service
- Transportation to offsite activities not included
- Offsite tours not included
- Room service not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Language classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Local beverages and soft drinks only
- Additional gratuities accepted
- All food and beverages included
- Food and beverage restrictions apply
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Minibar (all beverages included)
- All non-motorized water sports included
- All land activities, and recreational facilities and equipment included
- Snorkeling included
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Public spaces have WiFi for a fee. There's an onsite business center. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A casino, a children's pool, and a health club are also featured at the family-friendly Barceló Maya Beach - All Inclusive. A roundtrip airport shuttle (available 24 hours) is available for a fee. Free self parking is available.
- 630 guestrooms or units
- 3 levels
- 3 buildings
- 3 dining venues
- 3 bars or lounges
- 12109 sq ft of conference space
- 1125 sq m of conference space
- Built in 1999
- Bar by the pool
- Swim-up bar
- Kid's club (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Poolside lounge chairs
- Conference center
- Business facilities
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Wedding services available
- Pool or billiards table
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Onsite shopping
Family Friendly Amenities
- Number of outdoor pools - 2
- Children's pool
- Outdoor tennis courts - 2
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (78.7 km / 48.9 mi)
- Property shuttles: Airport shuttle
- Parking: Free self parking
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Xpu-Ha property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony or patio (furnished)
- Stocked minibar (free)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Rainfall showerhead
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Food & Drink
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.
Outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Ecotours on site
- Golfing nearby
- Rock climbing on site
- Cave exploring/spelunking nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Skydiving nearby
- Windsurfing on site
- Ziplining nearby
- Playground on site
- Segway rental/tour on site
- Boat tours nearby
- Fitness classes on site
- Sailing on site
- Basketball on site
- Scuba diving on site
- Golf lessons available nearby
- Personal motorized watercraft on site
U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Number of treatment rooms 25
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Sports massage
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
An airport shuttle service (surcharge) is available on request. For more details, please contact the property using the information on the reservation confirmation after booking.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
Guests will be asked to pay the following charges at the property:
- Sanitation services: USD 2 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 12 per day (rates may vary)
- Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
- Airport shuttle fee: USD 123 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Barceló Maya Beach - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.