On the beach
Your stay at this Xpu-Ha property places you within a 10-minute walk of Cenote Cristalino and Ecopark Kantun Chi. Xpu-ha Beach and Puerto Aventuras Golf Club are also within 2 miles (3 km).
This all-inclusive property features a private beach, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 3 beachside bars. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Apr 1, 2022 by Barcelo Maya Tropical
Dear Heather Thanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards
Apr 7, 2021 by Barceló Maya Tropical
Dear Guest, Thank you for taking the time to provide us with your rating and your comments. We are glad to have exceeded your expectations. Kind regards and we hope to have you back as our guests again in the near future, Barceló Maya Tropical
Mar 30, 2020 by Barcelo Maya Tropical
Dear Cesar, Thank you for rating and your comments. We are glad you enjoyed your stay here with us. Rest assured your comments have been passed on to our department managers so that we can keep improving the service we provide. We hope to have you back as our guests again in the near future, Barceló Maya Tropical
Feb 4, 2020 by Barceló Maya Tropical
Dear Erika, Thank you for your comments we are glad to have exceeded your expectations, specially the friendly service as our staff works very hard to make your stay more enjoyable. We hope to have you back as our guests again in the near future. Kind regards,
Dec 2, 2019 by Barceló Maya Tropical
Dear Anonymous, Thank you for rating and your comments. We are glad to hear that your family enjoyed all the activities we have to offer. We hope to have you back as our guests again in the near future, Barceló Maya Tropical
Jun 13, 2019 by Barceló Maya Tropical
Dear Anonymous, Thank you for taking the time you took to provide us with your feedback. We have a program for Barceló Maya Grand Resort "Stay at 1 play at 4" we have four lobbies that are the same category Beach, Caribe, Colnial, and Tropical and reservations can be allocated in any of these lobbies as they are the same category and have access to the same services. We are sorry for any inconvenience that the lack of information might have caused and for the restaurante booking confusion. Kind regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Barceló Maya Tropical - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 4 bars/lounges. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 4-star Xpu-Ha property.
Available in all rooms: Free WiFi
Free self parking
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast from 7:00 AM to 10:30 AM.
Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.
A private beach, 2 outdoor tennis courts, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, U SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Barceló Maya Tropical - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.