On the beach
Stay at this Kantenah property and you'll be within 2 miles (3 km) of Xpu-ha Beach and 6 miles (10 km) of Ecopark Kantun Chi. Taj Mahal Cenote and Cenote Cristalino are also within 6 miles (10 km).
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Enjoy the health club and perks like free self parking.
Indoor spa tubs, free WiFi
Boasting indoor private spa tubs, the 192 guestrooms also offer free WiFi and free minibar items. Flat-screen TVs come with cable channels, and other amenities include furnished balconies or patios and pillowtop beds.
Apr 22, 2019 by Your Hotel Management
Dear Guest Thank you for your recent review and sharing your experiences of your most recent visit at El Dorado Seaside Suites, a SPA Resort by Karisma. Our mission is to make every stay as close to perfection and ensuring our guest with the most relaxing experience and we are very sory if you felt short during your stay with us Your comments and feedback will help us to perfect the quality of our service and ensure our guests have a luxurious environment to enjoy their vacation experience in the Riviera Maya. Thank you once again, your feedback is truly invaluable to us. Kind Regards.
Nov 28, 2018 by Customer Services
Dear Guest Thank you for your review and for sharing your experiences. It is a pleasure for us to know that your experience exceeded your expectations. We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico. Best Regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Dorado Seaside Suites, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A meeting room and limo/town car service are available. A sauna, spa services, and a library are also featured at the luxury El Dorado Seaside Suites, Gourmet All Inclusive by Karisma. Self parking and valet parking are free. A complete renovation of El Dorado Seaside Suites, Gourmet All Inclusive by Karisma was completed in 2015. This 5-star Kantenah property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma offers 192 accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma has 6 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.