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4.7 out of 5

"The hotel was amazing. Definitely five star. It’s your past our expectations. A world class resort…. I have nothing negative to say…. " More

By a verified traveler on Tue 23 Nov 2021

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Hotel Description

5-star beachfront property near Xpu-ha Beach

On the beach

You'll be 6.6 mi (10.7 km) from Akumal Beach with a stay at this Kantenah property.

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 14 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, iPod docks

The 454 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. Furnished balconies, iPod docks, and 24-hour room service are also available.

Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$390* Per night/room Dec 22 - Dec 23

Junior Suite Poolside Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Jacuzzi Terrace Poolside

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Junior Suite Private Pool Poolside

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite single use Garden View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite Jacuzzi Terrace Poolside

Bed Count 2 Full Beds Maximum Occupancy 3 Max

TRS Yucatan Hotel - Adults Only - All Inclusive ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for TRS Yucatan Hotel - Adults Only - All Inclusive

Everyone (6) Couples (11) Family (3)
5 out of 5
The hotel was amazing. Definitely five star. It’s your past our expectations. A world class resort…. I have nothing negative to say….

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by Kenia Rodriguez

Dear Mrs. Angelika, Thank you for the five-star review! Your loyalty is greatly appreciated. We hope to host you again in the near future. Kind regards, Kenia Rodriguez Hospitality SR Advisor

5 out of 5
We loved everything about this property. TRS is in a jungle like setting, with beautiful beaches and views. Service during our stay was absolutely stellar, and we will definitely return again.

Posted by , from HESPERIA on Nov 4, 2021

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Comment from Hotel Management

Nov 5, 2021 by Kenia Rodriguez

Dear Mrs. Sandra, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for taking the time to share a review about your experience. It is great to know you truly enjoyed your stay and that you left with such a positive impression of our facilities. We will be delighted to welcome you back in the future. Kind regards, Kenia Rodriguez Hospitality SR Advisor

4 out of 5
The rooms were clean and modern with a great jacuzzi on the terrace. We didn’t like that the swimming beach wasn’t clean. We also didn’t like that the shuttles took us up to 30 min to get around.

Posted by , from Los Angeles on Aug 31, 2021

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Comment from Hotel Management

Sep 1, 2021 by Kenia Rodriguez

Dear Daneil, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and used to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kenia Rodriguez Hospitality SRAdvisor

5 out of 5

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 26, 2021 by Pamela Viana

Dear Guest, Thank you very much for sharing your satisfaction of your recent visit to our TRS Yucatan Hotel. It has been a pleasure for us to be your host for your trip to the Mexican Caribbean. Our doors will always be open to please you once again with our unparalleled hospitality. Best regards,

5 out of 5
We loved every moment. Unfortunately, we could not enjoy the private beach due to high seaweed / sea moss season. The butler service was impeccable. The infinity pool was so beautiful. The resort is huge. You need a cart to get around unless you want to get your exercise in. The spa was breathtaking. The food was delicious. The drinks were great. The staff friendly and helpful. COVID test was easy and results back in hours. We will certainly go back.

Posted by on Jul 9, 2021

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5 out of 5
Everything was amazing!!! Definitely would go back!!

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 22, 2021 by Kenia Rodriguez

Dear Guest, Thank you very much for sharing this excellent comment about your recent stay at TRS Yucatan Hotel. The entire TRS family looks forward your prompt return to our paradise so you can relive another fantastic experience in an adult-only concept. Receive a warm greeting, Kenia Rodriguez, Hospitality Manager

5 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Kenia Rodriguez

Estimado Huésped, Gracias por esta estupenda valoración a nuestro Hotel TRS Yucatan, es gratificante saber por su calificación que su estancia cumplió con sus expectativas. No dude en contactarnos para darle las mejores atenciones en sus próximas vacaciones. Reciba un afectuoso saludo, Kenia Rodriguez, Hospitality Manager

3 out of 5
I have been to this resort in the past and was a little disappointed with my experience this year. Over all this was a nice get away, and I just kept reminding myself to take into account that covid was a train wreck for everyone. My only negatives were in the little details such as the butler service, turn down service, the restocking of supplies and water in my room, so fairly minimal issues. I do wish that more restaurants had been open, and that the evening dinner shows were up and running, but we made our own evening fun instead. On the positive side, I was always able to find space at the pools and beaches. The lines at the bars were short, and most importantly the SPA . . . . FANTASTIC! I did two 80 min. massages with Elaina while I was there and she didn't disappoint. They were firing on all cylinders in regards to the spa service.

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 25, 2021 by Kenia Rodriguez Hospitality Manager

Dear Guest Thank you very much for sharing your experience with us through Expedia. Your opinion is of great importance to us and we are grateful to you for sharing it. We offer our apologies if our butler service did not exceed your expectations, we always work to provide quality services, we are very sorry for not having achieved it on this occasion. We will continue to grow thanks to the opinion of our guests, and we encourage you to consider us as your first choice in your next trips to the Mexican Caribbean. It will be a pleasure, to receive you on your next visit and to impress you as you deserve. Kind regards,

5 out of 5
We loved our stay here! The resort is HUGE and has lots of activities, restaurants, bars, and amenities. There are golf cart rides that can take you wherever you need to go. All of the food was delicious and the views were beautiful. There was a fair amount of wildlife on the property including a lot of iguanas, lizards, some raccoons, and unfortunately mosquitoes at night. They had bug spray at all of the restaurants though. The hydrotherapy at the spa is a must! Everything was wonderful, and my only complaints would be that I couldn’t do everything due to covid and it was a little far from the airport. I felt very safe here in terms of covid though. All staff was wearing masks, guests wore masks in public spaces (aside from the pool, beach, eating, etc) and there weren’t a ton of people there so we were normally spaced out. I wish we could’ve stayed longer and I would recommend this resort to anybody looking for a relaxing, beautiful vacation!

Posted by on Dec 27, 2020

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Comment from Hotel Management

Dec 31, 2020 by Kenia Rodriguez

Dear Guest, Thank you very much for letting yourself be pampered with our unique and unrivaled TRS Yucatan hospitality. We are happy to know that our natural environment in conjunction with our facilities has achieved an excellent harmony to delight in its beauty. It was a pleasure to have you with us at home. Kind regards, Kenia Rodriguez Hospitality Manager

5 out of 5
Love the Grand Palladium compound. It has beach, pool, food....everything you need.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Lizeth Arratia/Hospitality Manager

Dear guest, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for sharing your excellent review. We are glad to know you enjoyed all our facilities. It will be a pleasure to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

About the TRS Yucatan Hotel - Adults Only - All Inclusive

Location Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Scuba lessons included
  • Tennis lessons included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At TRS Yucatan Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. Self parking is free. A complete renovation of TRS Yucatan Hotel - Adults Only - All Inclusive was completed in November 2017. Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.

Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.

Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Palladium Yucatan Royal Suites
  • Royal Suites Palladium Yucatan
  • Royal Suites Yucatan Palladium Kantenah
  • Royal Suites Yucatan Palladium Resort
  • Royal Suites Yucatan Palladium Resort Kantenah
  • Royal Suites Yucatan Adults All Inclusive Kantenah
  • Royal Suites Yucatan Adults Kantenah
  • Royal Suites Yucatan Adults All Inclusive
  • Royal Suites Yucatan Adults
  • The Royal Suites Yucatan
  • TRS Yucatan Hotel Adults All Inclusive Kantenah
  • TRS Yucatan Hotel Adults All Inclusive
  • TRS Yucatan Adults All Inclusive Kantenah
  • TRS Yucatan Adults All Inclusive
  • The Royal Suites Yucatan Adults Only All Inclusive
  • TRS Yucatan Hotel Adults Only All Inclusive
  • TRS Yucatan Adults Inclusive
  • Trs Yucatan Inclusive Kantenah
  • TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.