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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Half Moon Bay

Choose dates to view prices

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Junior Suite Jacuzzi Terrace Poolside | 1 bedroom, minibar, in-room safe, desk
Lobby
3 outdoor pools, pool umbrellas, sun loungers
14 restaurants, Argentinean cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪7 min drive‬
  • Place, Yal-ku Lagoon
    ‪11 min drive‬
  • Place, Half Moon Bay
    ‪15 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Garden View

1 bedroom, minibar, in-room safe, desk

Junior Suite Garden View

9.2 out of 10
Wonderful
(30 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite single use Garden View

1 bedroom, minibar, in-room safe, desk

Junior Suite single use Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 646 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow by the lake

1 bedroom, minibar, in-room safe, desk

Romance Bungalow by the lake

8.6 out of 10
Excellent
(9 reviews)
  • 722 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Bungalow Single use by the lake

1 bedroom, minibar, in-room safe, desk

Romance Bungalow Single use by the lake

8.0 out of 10
Very good
(3 reviews)
  • 722 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

1 bedroom, minibar, in-room safe, desk

Junior Suite Private Pool Garden View

9.4 out of 10
Exceptional
(38 reviews)
  • 786 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Garden View

Suite Garden View | 1 bedroom, minibar, in-room safe, desk

Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | 1 bedroom, minibar, in-room safe, desk

Junior Suite Poolside

9.2 out of 10
Wonderful
(18 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | 1 bedroom, minibar, in-room safe, desk

Junior Suite Poolside Ocean View

8.8 out of 10
Excellent
(21 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside | 1 bedroom, minibar, in-room safe, desk

Junior Suite Jacuzzi Terrace Poolside

9.4 out of 10
Exceptional
(53 reviews)
  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

1 bedroom, minibar, in-room safe, desk

Suite Poolside

  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite Jacuzzi Terrace Poolside

1 bedroom, minibar, in-room safe, desk

Suite Jacuzzi Terrace Poolside

8.8 out of 10
Excellent
(6 reviews)
  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Private Pool Poolside

1 bedroom, minibar, in-room safe, desk

Junior Suite Private Pool Poolside

8.8 out of 10
Excellent
(21 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Kantenah

On the beach.At this Kantenah property, you'll be within 9 miles (15 km) of Akumal Beach and 12 miles (20 km) of Xel-Há Park.

What's nearby

  • Cenote Azul - 6 min drive - 4.6 miles
  • Akumal Beach - 7 min drive - 4.7 miles
  • Yal-ku Lagoon - 11 min drive - 3.6 miles
  • Half Moon Bay - 15 min drive - 5.8 miles
  • Xel-Há Park - 16 min drive - 12.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬2 min walk
  • ‪Lobby Bar White Sand - ‬8 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Aurum (Lobby Bar) - ‬6 min walk
  • ‪Helios Restaurant - ‬7 min drive

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

5-star beachfront property near Half Moon Bay
TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At TRS Yucatan Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • Meeting rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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4.5 out of 5, Wonderful, 959 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

How close is TRS Yucatan Hotel - Adults Only - All Inclusive to the airport?

TRS Yucatan Hotel - Adults Only - All Inclusive is 29.4 mi (265-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at TRS Yucatan Hotel - Adults Only - All Inclusive?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at TRS Yucatan Hotel - Adults Only - All Inclusive on Nov 25, 2025 start from $639.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at TRS Yucatan Hotel - Adults Only - All Inclusive.

How close is TRS Yucatan Hotel - Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does TRS Yucatan Hotel - Adults Only - All Inclusive offer free breakfast?

TRS Yucatan Hotel - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, there is no casino at this property.

What time is check-in at TRS Yucatan Hotel - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at TRS Yucatan Hotel - Adults Only - All Inclusive?

This property offers free self parking.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a pool?

TRS Yucatan Hotel - Adults Only - All Inclusive features 3 outdoor pools.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a restaurant?

TRS Yucatan Hotel - Adults Only - All Inclusive is home to El Gaucho, which features Argentinean cuisine.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a spa?

This property has a spa, which features facials, mani/pedis, and massages.

How close is TRS Yucatan Hotel - Adults Only - All Inclusive to downtown Kantenah?

TRS Yucatan Hotel - Adults Only - All Inclusive is 6.1 mi away from Kantenah.

Reviews

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1202 out of 1593 reviews
Rating 8 - Good. 215 out of 1593 reviews
Rating 6 - Okay. 73 out of 1593 reviews
Rating 4 - Poor. 50 out of 1593 reviews
Rating 2 - Terrible. 53 out of 1593 reviews

Reviews

8/10 Good

GWENDOLYN, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven

Stayed 4 nights in Jul 2025

10/10 Excellent

Jose, Union

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 7 nights in Jul 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing from the lobby assistants that grab luggage and give rides when you first arrive .S/O to Manu and Gabriel for showing us around. To the front desk helping us getting checked in Erik really broke down the whole resort and access to us. Best kept secret for food is The Nest . Wifi is on point no lagging if you have to do work and thing of that nature. Had a great time will be back.
Lobby.
Room service on point.Late night snack.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service every time i needed help there was always someone to assist me. Michelle was extremely welcoming and helpful at the front desk the moment we arrived. Amazing experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

SABRINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, quiet and romantic. All of the staff are friendlly, the food is great and they have plenty of options. We had a private pool, it was nice but we barely used it. We stayed in building 68 which was in the perfect location. Close to the pool and the Helios which we ate breakfast at every morning. 800meter walk to the gym and about 400 meters from the lobby and most of the restaurants. Our butler Gabriel was amazing! He booked all of our reservations and made sure we had everything we needed our entire stay, from the time we arrived to the time we left we have zero complaints. We would highly recommend this resort.
Stayed 5 nights in Aug 2025

8/10 Good

Herminia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Monty, Colby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff were the amazing- from butlers, waiters, housekeeping. Very nice room upgrade with private garden pool and VIP/Premier. We never had hot water in our room and the lights kept turning on all night long (motion.) They tried but never got fixed. The food was ok. The drinks were ok. Lacked the ‘premier’ or classiness of other highly rated resorts we have stayed before. Lacked luster. We likely wouldn’t stay here again.
Stayed 5 nights in Jul 2025

2/10 Terrible

Arianna, Pembroke

Disliked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Rohma Khurram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2025

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth it!!! Do not book this place! Ive been to multiple all inclusive hotels and this by far is the worst. We even payed a premium to become TRS exclusive but was very disappointed. Only resort that has a rule that only one dinner reservation per night despite offering 12 restaurants in property, whats the point of all those restaurants when you can only try one a night. Never had that rule in other hotels weve been to, as we love to just pick and choose small items from each restaurant to try. The premium package invovled getting the cabaret dinner show which was okay, I would be really disappointed if we had to pay extra for it. They promised us tequila bottle in our room before we arrive and it took 2 days after contacting our ebutler to recieve it by that time it was our last night in. The e butler basically really couldnt do anything other than make dinner reservations, we asked everyday to do the archery or rifle shooting and everyday was a no. On day one we noticed the Ac not working properly as the other room was way more colder than ours, we complained and our butler just said to not put on the coldest temp. And itll be just fine. We did that and still very warm inside when we were getting ready for dinner we were sweating. It took another complain for them to really look into it and told us at night that the AC is actually broken and we have to move rooms. Plus The resort is full of mosquitos! Overall very disappointed at our stay! Go somewhere else!
Stayed 4 nights in Jul 2025

8/10 Good

Kelvin

Stayed 5 nights in Jul 2025

8/10 Good

Alia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful! Our room was upgraded to a private swimming pool. Theee only reason I'm not rating it a 5 over-all is due to a roach that was in our room. I don’t believe it makes them dirty. I do feel like they should take preventable measures to prevent their customers from having these type of encounters!. I will say they did not hesitate to move us to a different room upon request. While we were leaving we did encounter a Racoon inside of the hotel due to people sitting their plates outside of their room. The resort is basically a beautiful jungle so there were Iguanas, Faunas, Racoons & Spider Monkeys, although we didn't encounter any Monkeys we did see the beautiful Flamingos! The staff was excellent, very accommodating & pleasant. Another issue was 1 of our butler's, HE was very dismissive, rude & not helpful at all! Overall I'd say that it was a great experience! Will I go back, absolutely! If you like wildlife & a jungle like atmosphere with a beautiful view, THIS PLACE IS FOR YOU!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and restaurants within TRS were good. Room was, odd, with regards to the open concept closet and ridiculously low countertops. I would definitely go back!
Stayed 10 nights in May 2025

10/10 Excellent

Christopher, Saint Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort for relaxing, not a ton of activities or entertainment. Food is ok, nothing really special. Large property so the little golf cart transportation is appreciated.
Stayed 2 nights in Jul 2025

2/10 Terrible

Danielle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The dining options were terrible and the room was moist and smelled damp the entire stay. The staff was very friendly but the entertainment was lacking except for the CHIC show which was amazing. The spa was also amazing and we spent most of our time there. They also wanted me to pay 200 USD which turned to 182 USD, per a different staff member, for a taxi cab off of the property which was insane and we felt trapped. We even upgraded to the premium experience for 50 USD per person per day which was also lacking and not worth the extra money sadly. The front desk person did however upgrade our room which was closer to the infinity pool area and convenient.
Stayed 3 nights in Jul 2025

6/10 Okay

Carla Jamae

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
First, I would like to start off by saying the property was gorgeous!!! The staff, and butlers were cool! It was our anniversary and they definitely went above and beyond to ensure that was special. The property did have a few flaws in my opinion. To start my room smelled like mold, and my bedding was wet daily. As a result the pillows and bedding had a musty smell to it. I had to request fresh linens. The smell alone made me want to stay out of my room as much as possible. We had a jr suite with a jacuzzi on the balcony and that was nice. It was definitely “grown and sexy” with all the mirrors. My third issue was the food. The food selection was NOT good in my opinion. However, room service was AMAZING (those empanadas and barbacoa tacos were delish). The Italian restaurant was our favorite. The steak house would have been amazing but the steak was SO tough. We did a romantic dinner on the beach (gazebo Helios) and the vibe and view was fabulous. The food? Not great! Salad barely had dressing. The soup was delish. I got the lobster but the butter was disgusting (tasted like popcorn butter) but I made the mistake of drizzling it all on my food. My husband got the steak and he told me that it absolutely did not taste like steak but tasted like liver. It was very dry and tough. We paid $280 (plus got a $50 coupon). Last, the lack of entertainment was unfortunate. Why did the family side have a DJ and swim up bar but not the ADULTS only side?
Stayed 4 nights in Jul 2025

8/10 Good

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how friendly the staff was , and the drinks were definitely top shelf
Stayed 4 nights in Jul 2025

10/10 Excellent

Quaylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed. The staff treated us like Kings Mad Queens. Also the food options are amazing.
The pina colada’s or good. But they have the best Mango margaritas I’ve tasted ever
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Gissell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Jul 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The air conditioning in the restaurants was very lack luster, we ended up leaving the steak house before finishing our meal because it was so hot and uncomfortable in there. The resort is large and you spend a lot of time waiting in golf carts to get around. There are mirrors everywhere, it scared us every time we would open a door because to the side of the doors are giants mirrors don’t looks like someone is coming out the door as your trying to go in. And the bathroom in our room was essentially just a wall of mirrors with a door.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lara Anne

Stayed 5 nights in Jul 2025

6/10 Okay

Phyllis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The size of the property makes it an annoyance to get around, you have to wait on a golf cart to pick you up or you stay within your one restaurant and poolside location, there is no access to the beach. Our sheets smelled like mildew every night. The staff is very kind but there is a small sense of that American attitude of we’re only doing it bc we have to vibe. The food is good at the restaurants. The breakfast buffet at Helios was terrible. The alcohol was fake or extremely diluted, you could drink all day and not feel a buzz. I wouldn’t return or recommend TRS.
Stayed 4 nights in Jul 2025