For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I was a little skeptical about the resort after reading some of the reviews on here. When we arrived at GP Colonial the receptionist was nice, checked
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Within 6 miles (10 km) of this property, you'll find Xpu-ha Beach and Cenote Cristalino. Also within 9 miles (15 km) are Puerto Aventuras Marina and Akumal Beach.
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and mini golf, and supervised childcare is an added bonus.
Indoor spa tubs, free WiFi
Boasting indoor private spa tubs, the 413 guestrooms also offer free WiFi and furnished balconies. Plasma TVs come with cable channels, and other amenities include iPod docks and private yards.
Deluxe Triple Room
Bed Count1 King BedMaximum Occupancy
3 Max
Romance Villa Suite
Bed Count1 King BedMaximum Occupancy
2 Max
Junior Suite
Bed Count2 Full BedsMaximum Occupancy
4 Max
Deluxe Single Room
Bed Count2 Full BedsMaximum Occupancy
1 Max
Deluxe Room
Bed Count1 Twin BedMaximum Occupancy
4 Max
Grand Palladium Colonial Resort & Spa All Inclusive ratings based on 30 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Grand Palladium Colonial Resort & Spa All Inclusive
Everyone (3)Family (1)
4 out of 5
Great Resort with a Few Flaws
Pros:Nice facilities, grounds keepers are very friendly. Food was good for the most part.
Cons:Customer service and treatment of ALL guests, not just special treatment for some.
Location:Xcaret is a must! We had so much fun here! It is an all day trip and make sure to stay for the show at 9pm!!!
I was a little skeptical about the resort after reading some of the reviews on here. When we arrived at GP Colonial the receptionist was nice, checked us in, etc. We did notice that the European guests were greeted with drinks and we were not (we are Hispanic), which was an interesting observation. We arrived a little earlier than 3pm which is their strict check in time, so we had to leave our luggage with the bellhops which was a bit unsettling but our luggage was taken to a locked room. Unfortunately we continued to experience the lack of courtesy throughout the trip, waiting a long time at the bars (being skipped over), etc. We didn't let it bother us, but it was a bit of a hassle. The first day we did not receive any room service, we had to request sheets for the pullout couch bed twice before receiving and toilet paper. The beach was bad, as many reviews mention but that is out of the hotels control so we hung out by the pool the majority of our trip. The pool was nice but the water was constantly luke warm, it would have been nicer if it were cold as it was extremely hot outside. The real issue was that the people at the front desk were pretty rude and not helpful after the original check in. The bellhops were extremely rude and it always seemed like I was bothering them when I would ask for a taxi. Because of this, I am not sure I would return to GP. There are too many resorts in the Riviera Maya to be treated rudely while on vacation.
Posted by Claudia, from Texas on Jul 24, 2018
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Comment from Hotel Management
Jul 24, 2018
by Paula Montoto
Dear Claudia,
We would like to thank you for your preference in Grand Palladium Colonial as well as for taking the time to tell us about your stay as this will help us to know how to improve our services.
On a positive side, we thank you for the recognition of our good food and nice facilities.
We were concerned to read that the you did not feel satisfied with the Front Desk and Bell Boys staff. We can advise you however, that your review will be used to consider all improvements needed, we will take very seriously your observation and we will try to enhance our service, with the aim of always offer the best experience to all of our visitors, and we hope you might give us the chance to show you what we have done.
On behalf of the hotel management thank you again for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our utmost to improve these points.
We hope you can give us the opportunity to hosting in a near future, we remain at your entire disposal for any request you might have.
Best regards,
Paula Montoto
5 out of 5
Beyond wonderful
Pros:Staff, hospitality, natural pool, spa, accommodation
This has been my third experience in the resort and I love it. We stayed one week this time at the end of October. There is something special about this place that makes you feel warm and want to come back (I already booked another trip for December for two weeks). Everything is set up in such a nicely way that you always feel that they have your back. Everything is done in a timely manner to make your stay joyful. Lots of food options, lots of pools, wonderful beach, amazing natural pool in the beach, sports, activities, relaxation in the spa. It's the best place to stay without any doubt. I love walking through the paths, watching the flamingos or the crocodile. Everything is great in this place and, above anything else, the staff. They are naturally kind, always offering a smile and willing to help no matter what it takes. I don't look anywhere else for a getaway. Grand Palladium Riviera Maya is THE place.
Posted by Eva, from Chicago on Nov 8, 2017
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Comment from Hotel Management
Nov 11, 2017
by Rosa Rivero/Hospitality Manager
Dear Eva,
Thank you for writing this lovely and touching review, we are very proud to be your host for the 3rd time.
Your kind remarks and your impression of our facilities and the beauty of our natural environment is warmly appreciated, our main satisfaction is to know that we fulfill your expectations and we will always strive to serve you with our best attentions.
We look forward sharing our Caribbean Christmas with you this December!
Warmest regards from all the Palladium family!
Rosa Rivero
Hospitality Manager
5 out of 5
Good service and tropical ambiance
Had a great time. Good for family with young adults as we were all able to relax and do our own things as well as injoy some of this resorts amenities together.
Posted by mike, from sacramento CA on May 17, 2017
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Comment from Hotel Management
May 19, 2017
by Rosa Rivero/Hospitality Manager
Dear Mike,
Thank you for staying in our resort.
We are glad to know that you and your family had a relaxing yet entertained vacation and that our staff was able to provide you all with very good services.
We look forward to see you and your family very soon in this wonderful paradise!
Best regards,
Rosa Rivero
Hospitality Manager
3 out of 5
Large hotel
Pros:The water park and kids daycare
Cons:Transportation, cleanliness of the rooms and please get rid of the towel cards...
Location:The location is good
Original booking was for colonial, which offered all of the family amenities that we were looking for, including the waterpark and restaurants. When we arrived we were re-located to Riviera which was the furthest from our activities. It would typically take us 30 to 40 minutes to get to our destination due to the large size of the resort and confusing transportation. Having small children, this quickly became a burden. We found the food to be great however we could not make reservations and would sometimes have to wait 45 mins to an hour for seating. They did not offer room service at all and we had to give towel cards to get towels which was nothing short of an inconvience, due to the fact that the towel huts were few and far apart, and our kids would often loose or forget their towel cards. Our bathroom sprung a leak from the ceiling causing us to be re-located to another section in Rivera with no compensation. On a good note, the children's activities were great and and Karla Was amazing with our kids. How she got them all together to perform on stage so well is beyond me, she is amazing with kids. We have Ben to many resorts in Mexico and although the kids water park was great we would not recommend this resort.
Posted by christina, from kalamazoo Mi, USA on Jun 30, 2015
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Comment from Hotel Management
Jul 15, 2015
by Asistente de Alojamiento
Thanks for sharing your experience during your visit to Grand Palladium Colonial, learn about the development of your holiday is of great importance for us and perfect us and continue to offer the best quality service.
Our complex is huge, for this we have an effective transportation system which helps us to move all our guests and also to make use of all the facilities as are our many restaurants and bars, on the other hand we with activities for all family members, in the case of the smallest we have special and safe areas so that they can have fun in a big way as are our children's pool and mini club where they can enjoy our special activities for them safe company of our team Baby and Kids' Club
Thank you very much for your confidence in our hotel, we hope that these details fail to outshine their holiday, wish we can provide an opportunity to rectify their experience and to address them as part of their future vacations.
I send a big hug
Azael Arvizu L.
Asistente de Alojamiento
5 out of 5
Perfect vacationn
We were there from 5/14 - 5//21. All is well. Good food, nice beach, clean resort and the staffs are friendly. We'll come back again!
Posted by Luckycouple, from Orange County, CA on May 28, 2013
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Comment from Hotel Management
May 31, 2016
by Lulu Estrada
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Best regards
Lourdes Estrada
Director Adjunto de Alojamiento / Room Division Manager
Grand Palladium Colonial / Kantenah Resort & Spa
4 out of 5
huge resort but lovely
The Grand Palladium was lovely, the rooms were slightly dated but the bed was comfortable and the pillows were not so bad, I slept well. The staff was friendly and the pools and beach are terrific, especially the adult pool and the pool at the spa. You will have a great time here.
Posted by silvergirl17, from Maine on May 21, 2013
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Comment from Hotel Management
May 31, 2016
by Lulu Estrada
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Best regards
Lourdes Estrada
Director Adjunto de Alojamiento / Room Division Manager
Grand Palladium Colonial / Kantenah Resort & Spa
5 out of 5
The resort was beautiful, with lots to do.
Pros:Quiet
We greatly enjoyed our time at the Grand Palladium. we had been to their property in Jamaica, and so decided to try the one in the Riviera Maya. We were not disappointed! We were upgraded to a nicer room at the Riviera section of the resort upon check in. Our only problem with the resort was that it was so big, we got lost going back to our room our first night after dinner!
All in all, we had a very relaxing time at the Palladium. The beach was great, and we found good snorkeling wit lots of fish right off the beach.
Posted by JohnKathy, from Bolingbrook, IL, USA on Feb 11, 2013
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Comment from Hotel Management
May 31, 2016
by Lulu Estrada
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Best regards
Lourdes Estrada
Director Adjunto de Alojamiento / Room Division Manager
Grand Palladium Colonial / Kantenah Resort & Spa
5 out of 5
Great hotel
Pros:Free Internet
Cons:huge property
This is a great hotel but this resort is huge. If you dont like walking, this is not for you. The shows were a wow.
Posted by HAPPYWOMAN2 on Dec 26, 2012
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Comment from Hotel Management
May 31, 2016
by Lulu Estrada
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Best regards
Lourdes Estrada
Director Adjunto de Alojamiento / Room Division Manager
Grand Palladium Colonial / Kantenah Resort & Spa
5 out of 5
Wonderful! The water at this hotel can be consumed right out of the tap due to its filtration.
Pros:Free breakfast, Close restaurants, Free Internet, the water at this hotel can be safely consumed.
Excellent in every area-- although something needs to be done with the raccons (unwanted dinner guests) at the fish restauarnt on the beach. Although this makes for an interesting story, the unwelcomed guests detracted from one of the best fish meals I have ever eaten. Again, all other aspects of this resort were top notch!
Posted by 2Smilingguests, from Aurora, CO, USA on Oct 30, 2012
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Comment from Hotel Management
May 31, 2016
by Lulu Estrada
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Best regards
Lourdes Estrada
Director Adjunto de Alojamiento / Room Division Manager
Grand Palladium Colonial / Kantenah Resort & Spa
5 out of 5
Loved the hotel and the staff
Pros:Free breakfast, Close restaurants, Quiet
Everything went perfect from the time we arrived to the time we left. The staff was very friendly. The food was awesome and can't wait to go back.
Posted by glamm, from Arlington, TX, USA on Jul 13, 2012
Was this review helpful to you?
Comment from Hotel Management
May 31, 2016
by Lulu Estrada
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Best regards
Lourdes Estrada
Director Adjunto de Alojamiento / Room Division Manager
Grand Palladium Colonial / Kantenah Resort & Spa
About the Grand Palladium Colonial Resort & Spa All Inclusive
This property is closed from May 2 2020 to July 31 2020 (dates subject to change).
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Kids' club
Supervised activities for children between 2 and 17 years old
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Not included
Golf green fees
Use of golf cart
Use of golf equipment
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Snorkeling gear
Tennis lessons
Windsurfing equipment
Airport transfers
Laundry/dry cleaning services
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Windsurfing included
Taxes included
Buffet and à la carte dining
Airport transfers not included
Fitness facilities included
Tennis included
Laundry/dry cleaning services not included
Volleyball included
Soccer (football) included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
All available beverages included
Motorized water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Miniature golf included
Offsite tours not included
Scuba diving lessons not included
Windsurfing equipment not included
Snorkeling gear not included
Aerobics classes/lessons included
Tennis lessons not included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
All food and beverages included
Food and beverage restrictions apply
One or more venues limit dining availability
One or more venues limit beverages
Minibar (all beverages included)
Scuba lessons included
Room service during certain hours
All onsite activities, and facilities and equipment included
Onsite live performances included
Theme parties included
Snorkeling included
Property Features
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 13 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a spa tub, and a steam room. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kantenah property.
413 guestrooms or units
3 levels
14 buildings
13 dining venues
5 swim-up bars
7 bars or lounges
Built in 2002
Buffet breakfast (free)
Nightclub
Bar on the beach
Bar by the pool
Coffee shop
Kid's club (free)
Childcare (surcharge)
Terrace on the roof
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Smoking in designated areas
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 6
Free WiFi
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Miniature golf on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: Cancun Intl. Airport (CUN) (85.9 km / 53.4 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Grand Palladium Colonial Resort & Spa All Inclusive offers 413 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. A pillow menu is available. 32-inch plasma televisions come with cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private indoor hot tub
Private balcony (furnished)
IPod dock
In-room dining (limited hours)
Private outdoor space
Plasma television
Cable channels
Coffee maker
Pillow options
Bathtub
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
El Dorado - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Sumptuori - This sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Portofino - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Bamboo - This restaurant specializes in Asian cuisine. Open daily.
Room service (during limited hours) is available.
Nearby Activities
6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Miniature golf on site
Golfing nearby
Volleyball on site
Beach volleyball on site
Windsurfing on site
Playground on site
Segway rental/tour on site
Boat tours nearby
Fitness classes on site
Basketball on site
Scuba diving on site
Hiking/biking trails nearby
Golf lessons available nearby
Spa Services
Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 16
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Body wraps
Body scrubs
Facial treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Steam room in spa
Minimum age to access spa is 18
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Wheelchair accessible path of travel
Handrails in stairways
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at Grand Palladium Colonial Resort & Spa All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Debit cards not accepted
Gloves are available to guests
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Facilities fee: USD 50 per person, per day and includes use of: sauna; spa
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
Grand Palladium Colonial Resort & Spa All Inclusive is home to La Adelita, which features Mexican cuisine.
This property offers free self parking.
Grand Palladium Colonial Resort & Spa All Inclusive is 53.4 mi (77-min drive) away from the Cancun, Quintana Roo (CUN-Cancun Intl.) airport, the closest popular airport to the property.
Grand Palladium Colonial Resort & Spa All Inclusive features 6 outdoor pools.
This property is on a private beach. Don't forget your sunscreen!
Pamper yourself with a day at Zentropia, where you can enjoy mani/pedis, beach massages, and body treatments.
Grand Palladium Colonial Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at Grand Palladium Colonial Resort & Spa All Inclusive.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
