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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
5-star beachfront property near Half Moon Bay

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Aerial view
Lobby sitting area
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

About the neighborhood

Kantenah

On the beach.Within 9 miles (15 km) of this property, you'll find Puerto Aventuras Marina and Akumal Beach. Xel-Há Park is 12.6 mi (20.3 km) away.

What's nearby

  • Cenote Azul - 4 min drive - 4.7 miles
  • Cenote Cristalino - 5 min drive - 4.9 miles
  • Akumal Beach - 5 min drive - 4.7 miles
  • Ecopark Kantun Chi - 5 min drive - 5.3 miles
  • Akumal Ecological Center - 5 min drive - 4.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬8 min drive
  • ‪Arrecifes - ‬5 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

5-star beachfront property near Half Moon Bay
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 425 guestrooms or units
  • 3 levels
  • 14 buildings
  • 4 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Palladium Colonial Resort & Spa All Inclusive offers 425 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

5 outdoor pools, pool umbrellas, sun loungers
Grand Palladium Select White Sand Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 885 reviews
$360 nightly
The price is $436
Apr 19 - Apr 20
Total with taxes and fees
Grand Palladium Select White Sand Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the airport?

Grand Palladium Colonial Resort & Spa All Inclusive is 29.9 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Apr 28, 2026 start from $346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Colonial Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Colonial Resort & Spa All Inclusive.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free breakfast?

Grand Palladium Colonial Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Palladium Colonial Resort & Spa All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Colonial Resort & Spa All Inclusive?

This property offers free self parking.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Grand Palladium Colonial Resort & Spa All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a spa?

This property has a spa, which features mani/pedis, massages, and body wraps.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to downtown Kantenah?

Grand Palladium Colonial Resort & Spa All Inclusive is 6.2 mi away from Kantenah.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine Ginette

Liked: Cleanliness, amenities, property conditions & facilities
Facility and staff exceptional! Food was just okay
Stayed 9 nights in Dec 2025

10/10 Excellent

Tyler

Stayed 4 nights in Dec 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

TATYANA

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks
Stayed 11 nights in Dec 2025

10/10 Excellent

Mahendra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
PRO- A very large resort that is very family & young kids friendly. Lots of food and pool activities for younger kids. The buffet has a smaller variety of options but each dish was well prepared. The resort is nature themed with local animals and vegetation surrounding each pathway. CON- the lack of lighting. Some of the walkways have no lighting at night. There is also a lack of activities at night adult guests with many of the bars closing at 6pm and opening at 10am.The transportation from one area to the next was slow at times. With many of the carts on the side with no drivers available. Highly recommended for families with young kinds or a carefree relaxed time. Not suited for guest looking for something to do after 8pm.
Stayed 4 nights in Dec 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeffrey, Saskatoon

Stayed 8 nights in Dec 2025

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The resort is very safe, peaceful, and fun. There are many different dining options as well as several buffets. All of the staff were super friendly and treated us well. Our buildings concierges David and Cielo were incredibly helpful during our stay. They were able to answer all of our questions, as well has assisting us with different bookings. There are multiple pools on site and a beach as well. Our room was also very nice and the cleaning crew did an amazing job upkeeping it. There are also many actives and shows to enjoy as well. Thank you so much for making our stay great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Filip Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at the Grand Palladium, and we had a wonderful experience. My husband and I stayed at Kantenah, while our adult kids stayed at Colonial. It worked out perfectly- they were close to all the activities and entertainment, and we were just steps from the beach, which I absolutely love. This is definitely a resort we would return to. We enjoyed the food, the shows, and the overall atmosphere. My only suggestion would be to offer even more entertainment geared toward teenagers and young adults. The White Party was a huge hit for my sons (and for us!), and more events like that would be fantastic. I truly recommend this resort for all ages-everyone will find something to enjoy. And special kudos to the entire staff. I have zero complaints. Everyone worked incredibly hard and treated us wonderfully, allowing us to relax and feel completely taken care of throughout our vacation.
Stayed 6 nights in Nov 2025

8/10 Good

Dave

Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Dolores

Stayed 7 nights in Nov 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience
This was a beautiful sunshine
Ready for the season
Stayed 7 nights in Nov 2025

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious.
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 7 nights in Oct 2025

10/10 Excellent

Claire

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was gorgeous! Food was great, rooms and service wonderful- so many options. David and Ceilo were so kind and helpful and Alejandro at the lobby was great. We wpuld absolutely be back - highly recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Omar

Stayed 4 nights in Aug 2025

2/10 Terrible

Robert

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I want to share our experience with you. This was a very bad experience at a beautiful resort. You need to address you customer service and concierge service 1. We checked in at white sands on Monday Nov 3rd. Room 5604. Our bags sat at the concierge for ever we finally went and got the no one was there. 2. The app did not work to make reservations, went to the front desk and they tried and it still said “guest not found”. We were told to go to the concierge to make reservations. We came with a group and we could not enjoy dinners with our friends. We had to eat buffet all week. We did get one reservation for the last night but not with any of our friends. 3. My husband fell at the white sands pool on your slippery steps. And cut his arm on the tile and has a huge bruise from his shoulder to forearm. Your life guards were great but your other staff were all worried about me filling out the form . We were contacted by concierge and I let them know we could not go to our one and only dinner reservation and would have to order room service, they didn’t even offer to comp the fee for that so again I went to the buffet alone and brought food back to my husband. 4. I asked to speak to a manager and I was told no and given this email address to send a message to. 5.the front desk and concierge were ne help. 6. The trolly drivers for TRS refused to pick us up, the other drivers said they are not supposed to do that. 7. There were area of wet paint at the secret pool that were not
Stayed 5 nights in Nov 2025

10/10 Excellent

Karin

Stayed 7 nights in Nov 2025

10/10 Excellent

Victor Reynaldo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tichina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was phenomenal and that’s not even half of the experience I had with my children ….
Stayed 4 nights in Nov 2025

10/10 Excellent

Aaron

Traveled with partner
Very friendly and clean
Stayed 5 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Terrence Joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The pool was clean and neat. But it was toooooo deep all over. The children's section was very nice which was where we spent our time. The breakfast could have had more variety and they didn't make the omelets very well. They needed more variety.
Stayed 10 nights in Oct 2025