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Grand Palladium Colonial Resort & Spa All Inclusive

Property class: 5 and above
Upscale beachfront property with 5 outdoor pools

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

A large, clear swimming pool with palm trees and lounge chairs around it.
Property video
A spacious lobby with modern seating and a high ceiling with a wooden design.
A corridor with stone columns, a wooden ceiling, and a view of an outdoor pool area.
A beach scene with palm trees and people walking.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬

Room options

View all photos for Connecting Suite

A hotel room with a large bed, a desk, a chair, a television, and a ceiling fan.

Connecting Suite

  • Sleeps 8
  • Free WiFi

View all photos for Junior Suite Poolside

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Junior Suite Poolside

  • Sleeps 4
  • Free WiFi

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • 398 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Garden View

8.0 out of 10
Very good
(52 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Single use Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Kantenah

On the beach.Within 9 miles (15 km) of this property, you'll find Puerto Aventuras Marina and Akumal Beach. Xel-Há Park is 12.6 mi (20.3 km) away.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 4.9 miles
  • Cenote Cristalino - 6 min drive - 5.1 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles
  • Xpu-ha Beach - 7 min drive - 5.1 miles
  • Puerto Aventuras Marina - 9 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Arrecifes - ‬5 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Upscale beachfront property with 5 outdoor pools
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 252 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Palladium Colonial Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

5 outdoor pools, pool umbrellas, sun loungers
Grand Palladium Select White Sand Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 1,000 reviews
$230 nightly
The price is $279
Sep 1 - Sep 2
Total with taxes and fees
Grand Palladium Select White Sand Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number 009-025-001919/2026

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the airport?

Grand Palladium Colonial Resort & Spa All Inclusive is 29.9 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Sep 9, 2026 start from $275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Colonial Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Colonial Resort & Spa All Inclusive.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free breakfast?

Grand Palladium Colonial Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Palladium Colonial Resort & Spa All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Colonial Resort & Spa All Inclusive?

This property offers free self parking.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Grand Palladium Colonial Resort & Spa All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a spa?

This property has a spa, which features body treatments, hot stone massages, and aromatherapy.

How close is Grand Palladium Colonial Resort & Spa All Inclusive to downtown Kantenah?

Grand Palladium Colonial Resort & Spa All Inclusive is 6.2 mi away from Kantenah.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were consistently phenomenal! Very friendly and super kind. We loved the pools, and the food was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rheanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach access, great pools, excellent food choices, friendly staff!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like booking here because you get upgraded there. I wish they had an option with all of the info you get there.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

ELVIRE Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very spacious. Beatiful pool, very refreshing yet not freezing cold. Beaaautiful room booked with expedia
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, excellent food choices. Good entertainment
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet selection
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was everything I could have hoped for! Jose and Rafael went the extra mile to make sure our anniversary was special! The food was great, the service was great, the atmosphere was much needed. I would definitely stay at this property again, it just had so much to offer!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with something for everyone.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Nolberto

Liked: Cleanliness
Clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and attentive. Enjoyed our stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

LeeAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was incredible. Loved all the restaurant options. Access to all of the lobbies and activities was great.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Krista

Liked: Cleanliness, amenities, property conditions & facilities
All the resorts were very clean and well taken care of, the staff was amazing and extremely helpful. The food was very good at most the restaurants. We enjoyed our stay with them.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Preston

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Grounds were beautiful food was ok
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing. Anything you forget to bring, you can either buy or it is provided for you. The staff are extremely friendly and helpful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

shantia Renae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in every aspect. They ensured to check in everyday with every staff changes. They were kind, friendly and meet every request. The food was great! Everything about my stay when as planned. Loved this trip!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing ester kept our room fully stocked and cleaned. Staff in general was just amazing they made sure you felt like vip all trip. Can’t thank them enough for letting us enjoy our stay at an amazing resort.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean renovated room that was comfortable and well stocked
Stayed 8 nights in Jan 2026
Verified review

2/10 Terrible

Sergio

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room needs an update. Staff needs better training. Breakfast was good and the bars.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is massive and the VIP experience through Expedia gave us all access to more activities and restaurants than we could get to in a week. The staff and concierge services were incredible, shout out to Omar, and the balance between family friendly and exciting atmosphere was perfect. Would love to come back as soon as possible.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Andrew J

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, we had 13 people at the resort for 7 days and we all had a great time, I just needed to remember to do some more walking before we went, you can really get your steps in here, or you can get rides also lol.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d highly recommend anyone come to this resort. There is truly something for everyone. The property is massive and it has a lot to offer. I would recommend the staff explain in more detail upon arrival of its guests all of the amenities available & how to get there. However, the staff members were always happy to answer our questions. We had an incredible time!
Infinity pool (TRS property)
White Sands Pool
Colonial pool
Colonial pool, swim up bar
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Christine Ginette

Liked: Cleanliness, amenities, property conditions & facilities
Facility and staff exceptional! Food was just okay
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was amazing!!
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Stayed 5 nights in Dec 2025

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