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Grand Palladium Kantenah Resort & Spa All Inclusive

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Property video
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Aerial view
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

8.4 out of 10
Very good
(63 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with View

  • 624 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 452 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Single Use Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite Superior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Superior with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up

Balcony view

Family Selection Junior Suite Swim-up

9.6 out of 10
Exceptional
(25 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool

View from room

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront

Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

View from room

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up Single Use

Balcony view

Family Selection Junior Suite Swim-up Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Vista al Jardin Single Use

Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Vista al Jardin Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront Single Use

Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior with Garden View

Bathroom | Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Suite Junior with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Garden view
  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4
  • Free WiFi

Family Junior Suite Garden View

  • Sleeps 3
  • Free WiFi

Family Junior Suite Swim-up

  • Sleeps 3
  • Free WiFi

Deluxe Room With Garden View

  • Sleeps 3
  • Free WiFi

Family Selection Suite Beachside

  • Sleeps 2
  • Free WiFi

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3
  • Free WiFi

Junior Suite with Garden View

  • Sleeps 2
  • Free WiFi

Family Selection Suite Beachfront Single Use

  • Sleeps 1
  • Free WiFi

Family Selection Junior Suite Vista Al Jardin Single Use

  • Sleeps 1
  • Free WiFi

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 286 reviews
$518 nightly
The price is $627
May 31 - Jun 1
Total with taxes and fees
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

About the neighborhood

Kantenah

Beachside getaway.Within 9 miles (15 km) of this property, you'll find Puerto Aventuras Marina and Akumal Beach. Xel-Há Park is 12.6 mi (20.3 km) away.

What's nearby

  • Cenote Azul - 5 min drive - 4.9 miles
  • Cenote Cristalino - 5 min drive - 5.1 miles
  • Akumal Beach - 6 min drive - 4.7 miles
  • Akumal Ecological Center - 6 min drive - 4.7 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

5-star beachfront property near Half Moon Bay
Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool, and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 252 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3 dining venues
  • 2 swim-up bars
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

6 outdoor pools, pool umbrellas
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 286 reviews
$518 nightly
The price is $627
May 31 - Jun 1
Total with taxes and fees
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

How close is Grand Palladium Kantenah Resort & Spa All Inclusive to the airport?

Grand Palladium Kantenah Resort & Spa All Inclusive is 29.9 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on May 31, 2026 start from $313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Kantenah Resort & Spa All Inclusive.

How close is Grand Palladium Kantenah Resort & Spa All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free breakfast?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

This property offers free self parking.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Grand Palladium Kantenah Resort & Spa All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant?

Yes, there are 3 restaurants on site.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a spa?

Pamper yourself with a day at Zentropia, where you can enjoy body scrubs, mani/pedis, and massages.

How close is Grand Palladium Kantenah Resort & Spa All Inclusive to downtown Kantenah?

Grand Palladium Kantenah Resort & Spa All Inclusive is 6.2 mi away from Kantenah.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1010 reviews
Rating 8 - Good. 204 out of 1010 reviews
Rating 6 - Okay. 77 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave reviews but everything about this place was top notch! Everything was so clean and beautiful and the staff works so hard!
Stayed 6 nights in May 2026

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about the property! Family Selection was worth the upgrade as we had access to all the Palladium properties. We also had a butler to help us with anything needed in the room, answer questions and help with reservations. The only negative would be the beach that was overwhelmed with seaweed, making the beach unusable. It’s apparently a big problem from April-July or August, then starts to lighten up.
Stayed 5 nights in May 2026

10/10 Excellent

Susana Lorena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The difference sections of the hotel.
Stayed 5 nights in May 2026

10/10 Excellent

Nigel

Stayed 7 nights in Mar 2026

10/10 Excellent

Maryna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, clean, nice stuff, beautiful resort
Stayed 7 nights in Apr 2026

10/10 Excellent

Curshane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there many times. Love it here. Always a reliable great time!
Stayed 5 nights in Mar 2026

10/10 Excellent

Agnieszka G, Bolingbrook

Stayed 4 nights in Feb 2026

10/10 Excellent

Agnieszka G, Bolingbrook

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing! Clean and beautiful! Staff going above and beyond to make your stay enjoyable!
Stayed 4 nights in Feb 2026

10/10 Excellent

NOUSHIN

Stayed 11 nights in Jan 2026

8/10 Good

Steven Russell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Kantenah for 6 days and booked a Jr. Garden suite. We have 2 children but didn't want to spend the rather big diff. to FS (Family select). We heard the hotel is great without. Upon arrival we were upgraded to it because it was our 1st time. How cool! We now could go anywhere even TRS. Loved the El Niu (Pool Restaurant that was great and didn't require you to change clothes) and family pool access but otherwise really didn't need it. The beach bar at FS/TRS didn't have anything too special beside ice cream. Rather ate at buffet which was super good. I'm original from EU and rather picky but really enjoyed all the food. Outstanding reservation on options. Nobody got sick either. The biggest advantage of FS is room location/having your own concierge If they do a good job. We didn't like they pushed a membership so hard. We had just arrived, wanted to see the grounds and get to our room. One bad staff experience in PM @La Hacienda (unorganized and brushed off) and staff @lobby bar seemed unmotivated/super slow. Everyone else was amazing! Very calm setting, friendly. Our favorite place to eat was the GranAzul with outdoor seating facing pool which was beautiful and large & the Japanese restaurant! Rooms clean+well attended. Booked 2 db beds bec. of the kids which worked out so well. 1 slept in one of the db beds,the other on included pullout that they made up moving fw. Recommend: Work harder on beach setting. Love: Family focus& options!
Stayed 5 nights in Feb 2026

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed. The rooms were very clean, the staff were friendly and helpful, and the food was amazing! I am celiac and there were so many options for me to chose from.
Stayed 9 nights in Feb 2026

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Of all the areas to stay at the Grand Palladium, I would choose Kantenah! The lobby was updated a few years ago and the rooms are nice. The pool is great but it’s very deep.. can’t touch in most of the pool, preferred white sands pool. The food is great! It’s closest to the nicer part of the beach compared to white sands. Will be going back!!
Stayed 7 nights in Feb 2026

10/10 Excellent

STACY

Stayed 9 nights in Feb 2026

8/10 Good

Debra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only problem was given 3rd floor rooms in Villa 46 for guests in their 70s with bad knees. We weren't told no elevator. Request for lower level rooms promptly honored. Thank you! We didn't mention it while there because everything else was exceptional - but rooms smelled like mold/mildew, damp clothes never dried out, hair was always frizzy. There's a water problem in those lower level villas just FYI
Stayed 8 nights in Feb 2026

10/10 Excellent

Cesar

Traveled with family
Overall great resort, room clean, food great and shows were amazing.
Stayed 5 nights in Feb 2026

6/10 Okay

Monserrat

Stayed 6 nights in Feb 2026

8/10 Good

Eric Benjamin

Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate both morning and night. Staff was extremely friendly, helpful and knowledgeable. They were very appreciative of tips both big and small but never once asked or gave off the impression they expected it. Food quality was high in my humble opinion. At times could have use a little more spice but that just personal preference. Ample selection of food both native to Mexico and international flavours. We stayed in kantenah in a family select room. The family select amenities were fantastic and quality can only be fully understood with experiencing them. Would and will recommend to friends and family. Lastly, beaches and pools all in excellent condition with ample help from staff if required. Kids (5) and (7) had an amazing time as well. Absolutely excellent!!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Valentin, Zion

Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

Stayed 7 nights in Feb 2026

10/10 Excellent

Andrey

Stayed 7 nights in Feb 2026

6/10 Okay

Adrianna, Colchester

Stayed 6 nights in Feb 2026

8/10 Good

Thomas

Stayed 4 nights in Feb 2026

10/10 Excellent

BRONISLAV

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent customer service and staff
Stayed 7 nights in Feb 2026

10/10 Excellent

Lucy Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time we’ve stayed at this hotel and it was just as wonderful as we remembered. Would definitely recommend.
Stayed 7 nights in Jan 2026

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