"W ergo was beautiful, staff service food. Only thing is I wished they had more drawers and closet space. " More
Beachside getaway
Within a 5-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 4 outdoor pools and free perks like buffet breakfast and valet parking.
Sep 12, 2023 by Guest service
Dear Robert, Thank you very much for taking the time to write a review. We will love to have you soon.
Jul 14, 2023 by Guest service
Dear Guest, It is a great honor to be recognized with such amazing praise by one distinguished traveler like you, we can't wait to welcome you back at Haven Riviera Cancun.
Jul 14, 2023 by Guest service
Dear Yuleth, Thank you for taking the time to write your review, our guest's feedback is truly appreciated in our constant commitment to deliver an upstanding experience. Rest assured all your feedback will be taken into consideration to improve our service level and exceed your expectations on your next visit.
Jul 7, 2023 by Guest service
Dear Manjeet, It is a pleasure to learn that all your expectations were met at Haven Riviera Cancun. We enjoy reading that you have enjoyed all the facilities we offer, exquisite gastronomy, and the great service delivered by our staff. We appreciate that you want to stay with us again. We will be waiting for you!
Jul 14, 2023 by Guest service
Dear Leona, Thanks for your kind review. We hope to see you very soon again.
Jun 21, 2023 by Guest service
Dear Nilson, Thank you very much for taking the time to write a review. We will love to have you soon.
Jun 21, 2023 by Guest service
Dear Brian, It is a pleasure to know how our service has exceeded your expectations. We are all looking forward to your next visit.
May 31, 2023 by Guest service
Dear Ger, Creating the ultimate relaxation experience is what we aim to do and by reading your review we confirm that we did a great job during your stay; Thanks for highlighting all those services and facilities.We appreciate your understanding regarding seaweed (sargassum), we are doing everything possible to reduce the impact of this natural phenomenon on our beach.We hope to have the pleasure of receiving you very soon.
May 23, 2023 by Guest service
Dear Alfonso, Thank you very much for taking the time to write a review. We will love to have you soon.
Mar 9, 2023 by Guest service
Dear Donald Thank you for taking the time to write your review, our guest's feedback is truly appreciated in our constant commitment to deliver an upstanding experience. Rest assured all your feedback will be taken into consideration to improve our service level and exceed your expectations on your next visit.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Entertainment
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
