Haven Riviera Cancun - All Inclusive - Adults Only

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

A resort pool with palm trees and lounge chairs, overlooking the ocean at sunset.
Property video
An aerial view of a resort with multiple buildings, a large swimming pool, and a beachfront.
A balcony with two sun loungers, a dining table, and a view of the beach and ocean.
A luxurious indoor pool area with multiple water features, a central seating area, and modern lighting.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪32 min drive‬
  • Place, La Isla Shopping Mall
    ‪42 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(54 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(371 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(46 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(44 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(75 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(66 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(87 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Junior Suite Ocean Front

9.6 out of 10
Exceptional
(22 reviews)
  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(35 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(53 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

9.8 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2454 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Partial ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(14 reviews)
  • Partial ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

APARTMENT LUXURY

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

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About the neighborhood

Cancun

Beachside getaway.At this Cancun property, you'll be within 6 miles (10 km) of Xoximilco and 16 miles (25 km) of Delfines Beach. Puerto Morelos Beach and El Rey Archaeological Zone are within 16 miles (25 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • El Rey Archaeological Zone - 31 min drive - 16.1 miles
  • Delfines Beach - 32 min drive - 16.3 miles
  • Aquaworld - 36 min drive - 18.9 miles
  • La Isla Shopping Mall - 42 min drive - 21.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Lobby Bar - ‬20 min drive
  • ‪the cave - ‬21 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪Diamond Club Lounge - ‬20 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

5-star beachfront property near Xoximilco
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 435 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the airport?

Haven Riviera Cancun - All Inclusive - Adults Only is 8.2 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Haven Riviera Cancun - All Inclusive - Adults Only have an airport shuttle?

Airport shuttle services are not available at Haven Riviera Cancun - All Inclusive - Adults Only.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Haven Riviera Cancun - All Inclusive - Adults Only offer free breakfast?

Haven Riviera Cancun - All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Haven Riviera Cancun - All Inclusive - Adults Only?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (25-min drive) and Dubai Palace Casino (25-min drive) are nearby.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Haven Riviera Cancun - All Inclusive - Adults Only?

This property offers free self parking and valet parking.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Haven Riviera Cancun - All Inclusive - Adults Only features 4 outdoor pools. Guests can enjoy 24-hour pool access.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant?

There are 7 onsite restaurants, offering options like local and international cuisine and pool views.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a spa?

This property has a spa, which features detox wraps, aromatherapy, and sports massages.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to downtown Cancun?

Haven Riviera Cancun - All Inclusive - Adults Only is 13.6 mi away from Cancun.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3794 out of 5031 reviews
Rating 8 - Good. 808 out of 5031 reviews
Rating 6 - Okay. 250 out of 5031 reviews
Rating 4 - Poor. 83 out of 5031 reviews
Rating 2 - Terrible. 96 out of 5031 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yotunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at !
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Staff was great and food was really good.
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Rosalyn Doris

Disliked: Staff & service, amenities, property conditions & facilities
Worst stay I’ve ever had. Most unfriendly staff. Do not stay here.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Lesbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with excellent customer service.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever … staff is very friendly and always helpful.. 👍
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Perfect vacation. Highly recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Muhamet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean resort
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large bedrooms, clean and beautiful resort. The staff were fantastic.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, close to airport, serenity club is absolutely worth it
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Stephen Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim out rooms were great!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jennicka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! My fiancé and I had an amazing time.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food .. excellent stuff,
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Enrique and Paloma are fantastic servers!!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a wonderful stay. Staff were beyond amazing. Definitely would go back and recommend this resort to anyone looking for an adults all inclusive vacation!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Thu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, nice staff.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gabriela Navarro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort all around!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes service from the staff waswunderfull
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, clean and modern.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a great first experience in cancun and at the resort thank to the staff that was amazing and helpful! everything was very clean daily and i loved all the activities they had going on at the hotel itself!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Heather Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the serenity suite was top notch!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Gladis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort and very private for a couple vacation, very nice staff i recommend Eva for your messages . Overall great service!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Borey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. Wish the beach was nicer
Stayed 3 nights in May 2026