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4.7 out of 5

"We were visiting Cancun for a 25 year reunion of my husbands engineering friends. The property was well maintained. Decorated with fresh flower arrang ... " More

By a verified traveler on Tue 11 Oct 2022

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Hotel Description

4.5-star beachfront property near Plaza Caracol Mall

On the beach

A stay at this Zona Hotelera property places you within half a mile (1 km) of Plaza Caracol Mall and 3 miles (5 km) of La Isla Shopping Mall. Puerto Cancun Marina Town Center is within 6 miles (10 km) and Delfines Beach is within 9 miles (15 km).

All-inclusive

A full-service spa, 7 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 poolside bars and enjoy free perks like full breakfast and valet parking.

Ocean View Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$548* Per night/room Dec 9 - Dec 10

Infinite Ocean Front Honeymoon Master Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Infinite Ocean Front One Bedroom Master Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ocean Front Suite Double (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View Suite Double (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Fiesta Americana Coral Beach Cancun - All Inclusive ratings based on 31 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Everyone (5) Couples (11) Family (13)
5 out of 5
We were visiting Cancun for a 25 year reunion of my husbands engineering friends. The property was well maintained. Decorated with fresh flower arrangements and green foliage. The staff was courteous. I came across a guy named Jahdiel who introduced us to Motulenos', fresh Dragon Fruit and customized smoothies. After 3 days of eating the Mexican food my heart & soul was yearning for some Indian food. We came across Chef Basant Kumar. He had prepared a feast for us. Elaborate dinner included Paneer Pakoras (Cheese fries in a batter of gram flour), Chilli Chicken (fried chicken in chilli sauce), Bhajiya, Mirchi Bhaji (Whole chilles fried in a batter of gram flour and spices), Masoor ki Daal (red lentil), Baingan bharta (roasted eggplant), Paneer ki Sabji (cottage cheese in tomato sauce), Lamb curry topped off with Pyaz ke Lachhe (onion/tomato salad). The food was flavorful we all relished to our hearts content. Basant was generous enough to share the recipes as well. I was pretty impressed. If you are staying at Grand Fiesta be on the look out for Chef Basant.

Posted by on Oct 11, 2022

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Comment from Hotel Management

Oct 12, 2022 by Edgar Novelo

Dear Bhabatosh,Thank you for this lovely review. It is beautiful to learn that we have exceeded your expectations. I’ve shared your comment with our Chef Basant. We look forward to welcoming you back!

5 out of 5
Top notch hotel and really makes you stay enjoyable

Posted by on Sep 9, 2022

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Comment from Hotel Management

Sep 9, 2022 by Edgar Novelo

Dear Rodney,Thank you for posting a great review. We're happy to learn that you enjoyed your stay with us.We look forward to welcoming you on your next visit to Cancun!

5 out of 5
Excellent property and staff, everyone was so helpful. Will stay there again.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 8, 2022 by Edgar Novelo

Dear Lawrence,We are delighted to read that we were able to exceed your expectations in all areas, and above all, our attentive staff who made your stay more comfortable.We look forward to hosting you on your next visit to Cancun.

5 out of 5
This hotel was amazing will defined stay here again. The food at every restaurant was delicious. The customer service was wonderful. Another great things is that it is right where everything is as far as restaurants, night clubs or if you just want to take a stroll.

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 8, 2022 by Edgar Novelo

Dear Mariel, Thank you for your review. It is inspiring to see that our efforts are appreciated as we constantly exceed our guests' expectations. We look forward to welcoming you in a not so far future.

5 out of 5
We had a great time! Totally recommend the ocean view master suite was the best room we have ever stayed in! Totally grateful!

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 27, 2022 by Edgar Novelo

Dear Lorena, Thank you for this lovely review. It is beautiful to learn that we have exceeded your expectations. We look forward to welcoming you on your next visit to Cancun!

5 out of 5
Great staff, food, and facilities.

Posted by on Jun 4, 2022

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Comment from Hotel Management

Jun 7, 2022 by Edgar Novelo

Dear Nathan, Thank you for your review. It is lovely to learn that we have exceeded your expectations. Please know that nothing will make us happier than welcoming you back very soon to our resort!

4 out of 5
Great

Posted by on Apr 29, 2022

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Comment from Hotel Management

Apr 29, 2022 by Edgar Novelo

Dear Marzban, Thank you for your wonderful review of your experience with us. We look forward to hosting you again next time you're in Cancun!

5 out of 5
Very nice… excellent and friendly staff especially Rene on the beach staff. Clean and very Covid conscious! Could use a few hammocks and hot tub. Spa was excellent… will definitely go back!!

Posted by on Jan 27, 2022

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Comment from Hotel Management

Jan 27, 2022 by Edgar Novelo

Dear Michelle, Thank you for staying with us and for taking the time to share your review of your experience. We are happy to know that you enjoyed the beach area, and the service provided by Rene! We appreciate your suggestion. We look forward to hosting you on your next visit to Cancun!

5 out of 5

Posted by on Dec 13, 2021

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5 out of 5
Nos gusto todo de este hotel, el servico desde que entras es muy especial, el spa es excelente. Los servicios en las cenas de shows. Les recomiendo ir al restaurante Isla Contoy y nuestro camarero fue el mejor, Rogelio hace un servicio excelente. En el Cafe Coral les recomiendo a Martin, lo mismo un servico extraordinario. En Los Antojitos Mexicanos al Sr. Rafael y las muchachas un muy buen servicio. En lo general todo el personal te hacen querer regresar. LLas medidas que han tomado para el COVID te hacen sentir bastante seguro y protegido. En general una experiencia maravillosa. We liked everything about this hotel, the service from the moment you enter is very special, the spa is excellent. Services at show dinners. I recommend going to the Isla Contoy restaurant and our waiter was the best, Rogelio does an excellent service. At Cafe Coral I recommend Martin, the same an extraordinary service. In Los Antojitos Mexicanos to Mr. Rafael and the girls a very good service. In general all the staff make you want to return. The measures they have taken for COVID make you feel quite safe and secure. Overall a wonderful experience.

Posted by , from KISSIMMIE on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Edgar Novelo

Estimada Vania, Agradecemos su amable comentario, es un honor haberle hospedado y saber que cumplimos con sus expectativas principalmente en nuestro galardonado Gem Spa, la experiencia culinaria y por supuesto del servicio brindado por todo nuestro personal. Esperamos recibirlo de nueva cuenta en sus vacaciones por el Caribe Mexicano.

About the Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Location Blvd. Kukulcan km. 9.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

  • All available beverages included
  • Minibar (all beverages included)
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted

Property Features

Grand Fiesta Americana Coral Beach Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, spa services, and a complimentary children's club are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 602 guestrooms or units
  • 12 levels
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free valet parking

Room Amenities

Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 11:00 AM.

Le Basilic - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.

La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Isla Contoy - This restaurant specializes in seafood and serves lunch and dinner. Open select days.

Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viña del Mar - This restaurant specializes in international cuisine and serves brunch and dinner. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Scuba diving on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Gem Spa has 26 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 26
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and beverages are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site antigen/rapid COVID-19 testing is available for a USD 20 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Events/parties not allowed
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 43.25 per person
  • Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Fiesta Americana Coral Beach Cancun Hotel
  • Grand Fiesta Americana Coral Beach Cancun
  • Grand Fiesta Americana Coral
  • Grand Fiesta Americana Coral Hotel
  • Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
  • Fiesta Americana Grand Coral Beach Cancun Resort Spa
  • Grand Coral Beach Cancun
  • Grand Fiesta Americana Coral Beach Cancun Resort
  • Grand Fiesta Americana Coral Resort

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

  • Green Key (nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.