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4.7 out of 5

"Nos gusto todo de este hotel, el servico desde que entras es muy especial, el spa es excelente. Los servicios en las cenas de shows. Les recomiendo ir ... " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

4.5-star beachfront property near Chac Mool Beach

On the beach

Within a 15-minute walk of this Zona Hotelera property, you'll find Cancun Convention Center and Chac Mool Beach. Caracol Beach and Forum Beach are also within half a mile (1 km).

All-inclusive

A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free full breakfast and free valet parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 602 guestrooms also offer free WiFi and balconies. Other amenities include free wired Internet, 24-hour room service, and plasma TVs with cable channels.

Ocean View Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$647* Per night/room Jan 3 - Jan 4

Infinite Ocean Front Honeymoon Master Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Infinite Ocean Front One Bedroom Master Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Ocean Front Suite Double (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View Suite Double (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Fiesta Americana Coral Beach Cancún - All Inclusive ratings based on 52 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Fiesta Americana Coral Beach Cancún - All Inclusive

Everyone (14) Couples (14) Family (18)
5 out of 5
Nos gusto todo de este hotel, el servico desde que entras es muy especial, el spa es excelente. Los servicios en las cenas de shows. Les recomiendo ir al restaurante Isla Contoy y nuestro camarero fue el mejor, Rogelio hace un servicio excelente. En el Cafe Coral les recomiendo a Martin, lo mismo un servico extraordinario. En Los Antojitos Mexicanos al Sr. Rafael y las muchachas un muy buen servicio. En lo general todo el personal te hacen querer regresar. LLas medidas que han tomado para el COVID te hacen sentir bastante seguro y protegido. En general una experiencia maravillosa. We liked everything about this hotel, the service from the moment you enter is very special, the spa is excellent. Services at show dinners. I recommend going to the Isla Contoy restaurant and our waiter was the best, Rogelio does an excellent service. At Cafe Coral I recommend Martin, the same an extraordinary service. In Los Antojitos Mexicanos to Mr. Rafael and the girls a very good service. In general all the staff make you want to return. The measures they have taken for COVID make you feel quite safe and secure. Overall a wonderful experience.

Posted by , from KISSIMMIE on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Edgar Novelo

Estimada Vania, Agradecemos su amable comentario, es un honor haberle hospedado y saber que cumplimos con sus expectativas principalmente en nuestro galardonado Gem Spa, la experiencia culinaria y por supuesto del servicio brindado por todo nuestro personal. Esperamos recibirlo de nueva cuenta en sus vacaciones por el Caribe Mexicano.

5 out of 5
My family and I LOVED the Grand Fiesta Americana Coral Beach Hotel. All the employees were very hard working and kind. They were amazing on helping you with whatever you needed and food couldn't have been better. Everything was very clean and neat. Best staff we have ever met. Pool and Beach were very Gorgeous & Clean.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 22, 2021 by Edgar Novelo

Dear Erika, Thank you for your kind comments; we are so happy to know that we met your expectations! It is excellent to know that you enjoyed every detail! We look forward to hosting you on your next visit to Cancun.

5 out of 5
Always love the service , hotel, beach, staff is the best!

Posted by , from Coppell on Sep 9, 2021

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Comment from Hotel Management

Sep 10, 2021 by Edgar Novelo

Thank you for sharing your comment. We are happy to know that you enjoyed the great service provided by our staff, the beach area, and facilities. We look forward to welcome you in your next visit to Mexican Caribbean.

4 out of 5
Very nice property, however not to ADH friendly. Pool was very hard to get into, no elevator going down to one of the restaurant. Had to take a sidewalk on the outside of the hotel.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 18, 2021 by Edgar Novelo

Thank you for your review. We have taken note of your suggestion about access to the pool and some of our restaurants. We hope to rectify any problems you had on your next visit. We look forward to welcoming you in a not so far future!

4 out of 5
It was everything it was suppose to be and more

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 12, 2021 by Edgar Novelo

Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We hope to welcome you again in Cancun!

5 out of 5
Outstanding hotel. Service was top notch. Anything you needed they were there for you. Highly recommend

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 7, 2021 by Edgar Novelo

Thank you for sharing your comment with us. It is great to know that you had wonderful days, enjoying the facilities and the service provided by our staff! We look forward to hosting you in the near future!

5 out of 5
Too many kids allowed to sit at the pool bars. I think that there shoukd have been an adults only side of the pool

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Edgar Novelo

Thank you for staying with us and for taking the time to share your review of your experience. I’ve shared your review with our Management in order to improve our pool & beach service. We look forward to hosting you on your next visit to Cancun!

5 out of 5
Great family friendly location. Wonderful staff. Perfect all inclusive getaway. Food was also very good. Easy to walk to the light house, dolphins experience next door, jet skies, kayaks and more on property.

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 23, 2021 by Edgar Novelo

Thank you for sharing your experience with us. Your comment is much appreciated. We look forward to welcome you in your next visit to Cancun!

4 out of 5
The staff were very friendly, but the infinite package that is more expensive was useless. There was absolutely no incentice worth it. The food selection was boring and very limited. The poolside bar area opened at 10:30am even though guests were at the pool as early as 8am. Inconsistency of responses when ordering specific items. No selection of fresh sea food or items in menu not available.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 23, 2021 by Edgar Novelo

Thank you for posting your review. We apologize for this miscommunication and misinformation during your stay; allow me to mention we offer fresh seafood at Isla Contoy. We hope you will grant us the opportunity to welcome you once again!

5 out of 5
Outstanding!

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 11, 2021 by Edgar Novelo

Thank you for this review. It is wonderful to learn that we have exceeded your expectations. We look forward on welcoming you back again soon for another great holiday!

About the Grand Fiesta Americana Coral Beach Cancún - All Inclusive

Location Blvd. Kukulcan km. 9.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

  • All available beverages included
  • Minibar (all beverages included)
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted

Property Features

Grand Fiesta Americana Coral Beach Cancún - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Coral Beach Cancún - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, a bar/lounge, and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Fiesta Americana Coral Beach Cancún - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 602 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 3 bars by the pool
  • 2 coffee shops
  • Full breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free valet parking

Room Amenities

Grand Fiesta Americana Coral Beach Cancún - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 11:00 AM.

Le Basilic - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.

La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Isla Contoy - This restaurant specializes in seafood and serves lunch and dinner. Open select days.

Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viña del Mar - This restaurant specializes in international cuisine and serves brunch and lunch. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Scuba diving on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has couples treatment room(s). Services include massages and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and beverages are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free antigen/rapid COVID-19 testing is available on site. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Events/parties not allowed
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • LGBTQ friendly
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 43.25 per person
  • Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Fiesta Americana Coral Beach Cancun Hotel
  • Grand Fiesta Americana Coral Beach Cancun
  • Grand Fiesta Americana Coral
  • Grand Fiesta Americana Coral Hotel
  • Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
  • Fiesta Americana Grand Coral Beach Cancun Resort Spa
  • Grand Coral Beach Cancun
  • Grand Fiesta Americana Coral Beach Cancun Resort
  • Grand Fiesta Americana Coral Resort

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Grand Fiesta Americana Coral Beach Cancún - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.