Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
3.5-star beachfront property near Gaviota Azul Beach

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Reception hall
Porch
On the beach, white sand, sun loungers, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪8 min walk‬
  • Forum Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Suite, Ocean View (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

  • 323 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 312 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (M)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (U)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Standard Room, Ocean View (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Gaviota Azul Beach and Forum Beach. Plaza Caracol Mall and UltraMar Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Caracol Beach - 4 min walk - 0.3 miles
  • Cancun Convention Center - 7 min walk - 0.4 miles
  • Gaviota Azul Beach - 8 min walk - 0.5 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Hotel Zone Beaches - 16 min drive - 3.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star beachfront property near Gaviota Azul Beach
Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A nightclub, spa services, and barbecue grills are also featured at the eco-certified Hotel Riu Cancun - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Cancun - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Cancun - Adults Only - All Inclusive to the airport?

Hotel Riu Cancun - Adults Only - All Inclusive is 15.1 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Cancun - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Cancun - Adults Only - All Inclusive.

How close is Hotel Riu Cancun - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Cancun - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Cancun - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Cancun - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are nearby.

What time is check-in at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Cancun - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a pool?

Hotel Riu Cancun - Adults Only - All Inclusive features 4 outdoor pools.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Italian cuisine and a poolside location.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body treatments, facials, and mani/pedis.

How close is Hotel Riu Cancun - Adults Only - All Inclusive to downtown Cancun?

Hotel Riu Cancun - Adults Only - All Inclusive is 2.9 mi away from Avenida Kukulkan.

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1553 out of 3031 reviews
Rating 8 - Good. 727 out of 3031 reviews
Rating 6 - Okay. 384 out of 3031 reviews
Rating 4 - Poor. 164 out of 3031 reviews
Rating 2 - Terrible. 203 out of 3031 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evita

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2025

4/10 Poor

Rene Ricardo Flores, Chicago

Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far one of the best hotels I've had the chance to go to
Stayed 4 nights in Mar 2025

8/10 Good

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this resort is beautiful. The beach was excellent. The food was good with lots of variety. Unfortunately, we stayed with the Spring Breakers and the noise was loud and obnoxious into the early morning hours. If it wasn't for the commotion of spring break the resort would have been great. We would definitely stay here again, just not during spring break.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend Riu Cancún Hotel, great guest service, Great Food, great entertainment and activities. We will definitely plan on coming back. Thank you
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Zinaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved RIU Cancun! The food was amazing as well as the scenery! I’ve been to many countries and many all inclusive resorts but I must say this was my favorite thus far! & Enrique was a great bartender. I believe we drank 3 bottles of tequila in 2 hours, so it’s safe to say that a time was had! Until next time ✌
Stayed 4 nights in Feb 2025

2/10 Terrible

Jessalyn Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had nice pools and beach area. There were plenty of bars on the resort as well. The resort was very loud after midnight, had to call security twice for people blasting music and screaming in their room and out on the balcony, after midnight. Also our room on the 15th had an adjoining room door that leaked light from the adjacent room so as long as their lights were on until 3am we had light leaking into our room. Was not a very restful vacation as I did not sleep well.
Stayed 4 nights in Feb 2025

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos los empleados muy cordiales y atentos nos vamos con ganas de volver 👌
Stayed 2 nights in Feb 2025

8/10 Good

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay here! It was such a beautiful experience. The hotel rooms could use some work to it like some things seemed very used and old but outside the rooms it was so clean & up to date but we were barely in our rooms so that didn’t bother us really and I’d recommend to bring a blanket because they only give you a sheet. The food was very good & I loved that they changed it everyday! The staff was AMAZING they made this whole experience unforgettable, they are professional & very hard working! Please tip the people that help you it goes a long way! I loved that they trusted us like family. We are definitely coming back for the people who work there. We also loved the diversity at this hotel! We loved to see different people & got to get to know their stories! Every guest was very kind too! If you like to party then this hotel is for you! They never sleep here & there is always something to do.
Stayed 4 nights in Feb 2025

8/10 Good

Gerardo, Buckeye

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was awesome, food was good. Our shower was clogged and leaking out the side wall. I did advised the front desk the fixed the clogged shower but water was still coming out the side wall.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ebony

Stayed 4 nights in Feb 2025

10/10 Excellent

Charteshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Love the 4 pools and the different food choices
Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views both day and night!
Stayed 7 nights in Feb 2025

6/10 Okay

Kyle David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The buffet was very disappointing and was nearly the same every day. The open hours were not the best, plus there was limited food available in the late evening. The beds were very stiff and hard. Spa was too high priced and no hottub (the one outdoors was not heated at all) or sauna. The room cleaning staff was exceptional and prompt. Not enough beach chairs. If you didn't get down there by 8AM, no place to sit, so I opted to go to Isla Mujeras instead of spending the day at the resort. While I was there during the day at the pool, there was almost no one bringing food or drink. You had to go to the bar and order and carry food out from the buffet or from the snack bar at the pool.
Stayed 4 nights in Feb 2025

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities at this resort checked every box on our list!
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Leonora Theresa

Stayed 4 nights in Feb 2025

8/10 Good

Maria, Bowie

Traveled with partner
Liked: Staff & service, amenities
Overall I would recommend it but let me give you the details so you can decided. The property’s main lobby was well kept and the bar service in the evening was amazing. The entertainment during the day at the pool was fun and engaging and the food at the pool was okay. Suggestion to the staff, clean the glass that separates the pool from the ocean on a daily basis and paint the rusted metal. It takes away from the ambiance, it’s an eye sore. The rooms and hallways need some love and attention. They do not look like the photos. Very bland and old looking. Chipped paint and dirty windows. Clean all the windows everywhere, expeditiously. I requested a king bed and received 2 twins pushed together, that weren’t even the same height. We had to sleep apart to keep from falling in between. Also the room was suppose to be an ocean view, however there was a 8 foot ledge that obscured the view. Outside of needing some paint and a good cleaning we had a really good time. The beach was beautiful and the water was lovely. Staff was friendly and attentive. The free parties at the RIU Caribe, is a really nice touch and Cocobong is walking distance. Actually there’s plenty that’s walking distance. Get to the pool early or there won’t be any seating. Folks start putting down towels at 7:00am. Also the buffet is always self seating so just go find a table. The ones to the right by the ocean are nice and there’s a net to keep the birds away. Hope this helps :)
Stayed 4 nights in Feb 2025

6/10 Okay

olga

Liked: Staff & service
Disliked: Cleanliness
Rooms are very outdated but staff is very nice and helpful
Stayed 6 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025