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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
3.5-star beachfront property near Gaviota Azul Beach

Choose dates to view prices

Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Porch
On the beach, white sand, sun loungers, beach towels
Buffet

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

8.6 out of 10
Excellent
(10 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (M)

8.4 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (C)

7.6 out of 10
Good
(22 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(58 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, Ocean View (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Standard with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Room Standard with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • Sea view
  • Sleeps 3

View all photos for Room Standard with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Room Standard with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Double Room with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, minibar, in-room safe, laptop workspace

Room Standard

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

View all photos for Double Room with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Double Room with Sea View

  • Sea view
  • Sleeps 3

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Gaviota Azul Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. La Isla Shopping Mall and Langosta Beach are also within 3 miles (5 km).

What's nearby

  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Forum Beach - 6 min walk - 0.4 miles
  • Gaviota Azul Beach - 9 min walk - 0.5 miles
  • Tortuga Beach - 3 min drive - 1.8 miles
  • Hotel Zone Beaches - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

3.5-star beachfront property near Gaviota Azul Beach
Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A nightclub, spa services, and barbecue grills are also featured at Hotel Riu Cancun - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Cancun - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Cancun - Adults Only - All Inclusive to the airport?

Hotel Riu Cancun - Adults Only - All Inclusive is 15.1 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Cancun - Adults Only - All Inclusive?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Cancun - Adults Only - All Inclusive on Aug 24, 2025 start from $252.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Cancun - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Cancun - Adults Only - All Inclusive.

How close is Hotel Riu Cancun - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Cancun - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Cancun - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Cancun - Adults Only - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are nearby.

What time is check-in at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Cancun - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a pool?

Hotel Riu Cancun - Adults Only - All Inclusive features 4 outdoor pools.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Italian cuisine and a poolside location.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body treatments, beach massages, and mani/pedis.

How close is Hotel Riu Cancun - Adults Only - All Inclusive to downtown Cancun?

Hotel Riu Cancun - Adults Only - All Inclusive is 2.9 mi away from Avenida Kukulkan.

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1688 out of 3222 reviews
Rating 8 - Good. 751 out of 3222 reviews
Rating 6 - Okay. 403 out of 3222 reviews
Rating 4 - Poor. 168 out of 3222 reviews
Rating 2 - Terrible. 212 out of 3222 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Melinda

Disliked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Michael James

Stayed 6 nights in May 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here multiple times and always return. The staff has become friends, remembering your name from previous years, the food in specialty dining is great, beach is beautiful, and the convenience to shopping and entertainment outside of the resort keeps us coming back.
Stayed 7 nights in May 2025

10/10 Excellent

Evita

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2025

8/10 Good

Nissim

Traveled with family
Stayed 7 nights in Apr 2025

8/10 Good

Mathivathany

Liked: Cleanliness, staff & service, property conditions & facilities
Beach is excellent, good food, more of Mexican and Spanish styles. Great place to relax and enjoy.
Stayed 5 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 5 nights in Apr 2025

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second experience at this particular Riu property. We celebrated our anniversary and the staff was fantastic to us, even providing us with a surprise gift one evening. Very thoughtful. We love this resort because of how calm and amazinfgly blue the ocean is in front. Last time, there appeared to be more entertainment options but most of the parties or dancing events had moved to the other Riu properties. A free shiuttle is provided though so pretty convenient. One thing we did observe this time was the higher amount of younger adults who seemed to think it was spring break even though we went well after that time period. Perhaps.making it an adults only resort recently attracted the typical, partying, drunk, loud and annoying crowd. Personally, I preferred when it was family inclusive. It seemed more diverse and peaceful. I feel the class took a hit at this resort by making it adults only, or perhaps because their prices had dropped. Hard to say, but i probably wouldnt return to the same resort next time. Disclaimer: we are 40 year old adults. If you want drinks.by tje beach and pool with the waves and tranquility of Mexico, this might not be the place for you. If you looking to get lit, then Id recommend it. Overall, we had a good experience there, went on some excursions and the staff were phenomenal. They saved the experience in my opinion. And the beach of course. Its awesome, especially over by the lighthouse.
Stayed 4 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Anthony C, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, if walking/jogging the beach is your thing this may not be the best place for you as the beach is constantly interupted by piers at each hotel. Food was decent. Have stayed at Riu's several times, this was about par for their course.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2025

10/10 Excellent

Shruti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive resort for Adults. Always some party or activity going on! Amazing people and food!
Stayed 6 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family have a membership from Moon Palace Hotels. We have that membership for over 20 years, and we were led to believe that they were the best property on Cancun. This year my daughter wanted to try Riu and we were greatly surprised because we found a better place with a better view, better location, and the price was less than we have been paid this years. Thank you for everything
Stayed 7 nights in Apr 2025

10/10 Excellent

Ingrid Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

Jackson Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing to complain about. Everything was great and staff members didn’t disappoint at all.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Liked: Amenities
My room
Stayed 3 nights in Apr 2025

4/10 Poor

Miguel

Disliked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Miguel Angel

Traveled with partner
Disliked: Amenities
Food Ok, Room looks like a very cheap student dorm, bed very uncomfortable, blanket, and towels cheap, 32” tv,
Stayed 5 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Larysa

Stayed 7 nights in Apr 2025