When you stay at Moon Palace Cancún - All Inclusive in Cancun, you'll be on the beach and convenient to Cancun Country Club.
This 4.5-star resort is within the region of Wet n' Wild Cancun and Parish of the Risen Christ.
Grab a bite to eat at one of the resort's 14 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 9 bars/lounges, or 5 poolside bars.
Make yourself at home in one of the 2058 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 10 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.
About the Moon Palace Cancún - All Inclusive
Renovations & Closures
- Golf course
- Spa
- Bar/Lounge
- Fitness facilities
- Spa
- Meeting facilities
All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- In-room liquor dispensers
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Kayaking
- Sailing
- Snorkeling
Land activities
- Bicycling
- Fitness facilities
- Miniature golf
- Soccer
- Tennis
- Tennis lessons
- Volleyball
Lessons/classes/games
- Aerobics
- Bartending
- Dancing
- Pilates
- Water fitness
- Yoga
Kids' club
- Supervised activities for children between 4 and 12 years old
Entertainment
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf equipment
- Motorized water sports
- Sailboats
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Windsurfing equipment
- Premium food items
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Property Features
Moon Palace Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Moon Palace Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 10 outdoor swimming pools, and enjoy a treatment at the full-service spa.
Free breakfast is served daily. There are 14 restaurants and 3 coffee shops/cafés, as well as a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 5 poolside bars and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free. A complete renovation of Moon Palace Cancún - All Inclusive was completed in January 2015.
Smoking is allowed in designated areas at this 4.5-star Cancun resort.
- 2058 guestrooms or units
- 3 levels
- 16 buildings
- 14 dining venues
- 5 bars by the pool
- 9 bars or lounges
- 3 coffee shops
- 16 conference rooms
- Buffet breakfast (free)
- Nightclub
- Swim-up bar
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Terrace on the roof
- Cabanas on the beach (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Game room or arcade
- Pool or billiards table
- Convenience store
- Garden
- Beauty salon
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Family Friendly Amenities
- Family Hotel
- Outdoor pools
- Children's pool
- Waterslide
- Supervised childcare/activities (free)
- Free Wi-Fi
- Outdoor tennis courts
- Children's club (free)
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free long-term parking, Free self parking, Free valet parking
Room Amenities
Moon Palace Cancún - All Inclusive offers 2058 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony or patio
- Jetted tub
- Stocked minibar (free)
- IPod dock
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Premium channels
- Coffee maker
- Separate shower and tub
- Hydromassage showerhead
- Housekeeping (daily)
- Nightly turndown service
- Long distance calls (free)
- Local calls (free)
- Childcare in room (surcharge)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Breakfast
Start your day with a free buffet breakfast, available daily from 6:30 AM to 11:30 AM. You can order a meal from 24-hour room service.
Entertainment
Activities include:
- Nightly entertainment, including music/dance shows, casino night, and karaoke
- Table games
- Tennis
- Billiards
- Meditation gardens
- Beach volleyball
- Non-motorized water sports
- Dolphinarium
- FlowRider
- The Playroom
- Scuba diving
Nearby Things to Do
Moon Palace Cancún - All Inclusive is set along 0.75 miles (1 kilometer) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. The resort's 2 sections (Sunrise and Nizuc) feature immense lagoon-style swimming pools, which include shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.
Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions (surcharge).
Use of a championship-grade miniature golf course, 6 lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's 2 fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.
Designed by Jack Nicklaus, the championship course at the Moon Palace Cancún - All Inclusive winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, restaurants, and a bar.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Windsurfing nearby
- Scuba diving nearby
- Free bicycles on site
- Parasailing nearby
- Ecotours nearby
- Fitness classes on site
- Basketball on site
- Golf driving range on site
- Miniature golf on site
- Golf lessons on site
- Golfing on site
- Kayaking on site
- Pilates classes on site
- Playground on site
- Sailing on site
- Tennis lessons on site
- Volleyball on site
- Yoga classes/instruction on site
- Beach volleyball on site
Spa Services
The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Steam room in spa
- Reflexology
- Sports massage
- Detoxification wrap
- Sauna in spa
- Spa tub in spa
- Massages
- Number of treatment rooms 39
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
Accessibility
If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.
- Roll-in shower
- In-room accessibility
Resort Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Check-out
Check-out time is noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Resort Name
- Moon Palace Golf Resort All Inclusive
- Moon Palace Golf Resort All Inclusive Cancun
- Moon Palace Resort All Inclusive
- Moon Palace Golf Cancun
Awards & Affiliations
- Moon Palace Cancún - All Inclusive is listed in the 2014 Travel + Leisure 500.
Promotions
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake; bottle of sparkling wine; complimentary honeymoon dinner at select restaurants; 2 honeymoon t-shirts; breakfast in bed (upon request); guaranteed turndown service; honeymoon desk; late check-out until 6 PM (subject to request and availability).
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will access to the facilities and restaurants at the resort’s sister properties, including: Beach Palace Resort All Inclusive; Isla Mujeres Palace All Inclusive Resort; Playacar Palace All Inclusive; Sun Palace Couples Only All Inclusive; and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Kids & Teens Stay, Play, and Eat Offer
Book a stay in any room or rate category (except the "Presidential" room category) for travel now-December 23, 2018, and kids 17 and under stay, play, and eat for free.
Details at check-in. Offer may not include taxes or gratuities. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 17 at check-in, the difference in rate will be charged at check-in. Children must be 17 or under at the time of travel in order to qualify for the promotion. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Other restrictions may apply. Blackout dates of December 24, 2017 and January 3, 2018.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Resort Credit Offer
Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-8 night stay; USD 2,000 resort credit for 9-11 night stay; or USD 2,500 resort credit for minimum 12-night stay.
Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.
