Moon Palace Cancun - All-Inclusive

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Photo gallery for Moon Palace Cancun - All-Inclusive

Aerial view
Property video
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Premium bedding, down comforters, memory foam beds, free minibar
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Place, Xoximilco
    ‪10 min walk‬
  • Place, Moon Palace Golf Club
    ‪16 min walk‬
  • Place, El Tinto Golf Course
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Swim Up Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite

  • 969 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Suite Golf Course View

  • 969 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Garden View - Two Double Beds

  • Sleeps 5
  • 2 Double Beds

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(13 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(193 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.6 out of 10
Good
(81 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(7 reviews)
  • 411 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cancun

Beachside getaway.You'll be within 3 miles (5 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach and El Rey Ruins are within 12 miles (20 km).

What's nearby

  • Go Grand Outlet Riviera Maya - 2 min walk - 0.1 miles
  • Grand Outlet Riviera Maya - 6 min walk - 0.4 miles
  • Xoximilco - 10 min walk - 0.5 miles
  • Moon Palace Golf Club - 16 min walk - 0.9 miles
  • El Tinto Golf Course - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪The Grill - ‬9 min drive
  • ‪Boulangerie - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Grand Central Buffet - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

4.5-star beachfront property near Moon Palace Golf Club
Moon Palace Cancun - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 16 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 9 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1334 guestrooms or units
  • 3 levels
  • 16 buildings
  • 16 dining venues
  • 9 swim-up bars
  • 11 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 9 swim-up bars
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000963/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

How close is Moon Palace Cancun - All-Inclusive to the airport?

Moon Palace Cancun - All-Inclusive is 5.2 mi (8-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Cancun - All-Inclusive?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All-Inclusive on Feb 2, 2026 start from $391.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Cancun - All-Inclusive have an airport shuttle?

Moon Palace Cancun - All-Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace Cancun - All-Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Cancun - All-Inclusive offer free breakfast?

Moon Palace Cancun - All-Inclusive does not offer free breakfast.

Is there a casino at Moon Palace Cancun - All-Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Moon Palace Cancun - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Cancun - All-Inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Cancun - All-Inclusive have a pool?

Moon Palace Cancun - All-Inclusive features 7 outdoor pools and a children's pool.

Does Moon Palace Cancun - All-Inclusive have a restaurant?

Moon Palace Cancun - All-Inclusive is home to Momo Teppanyaki, which features Asian cuisine.

Does Moon Palace Cancun - All-Inclusive have a spa?

This property has a spa, which features body scrubs, detox wraps, and hydrotherapy.

How close is Moon Palace Cancun - All-Inclusive to downtown Cancun?

Moon Palace Cancun - All-Inclusive is 11.9 mi away from Cancun.

Moon Palace Cancun - All-Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1648 out of 2987 reviews
Rating 8 - Good. 584 out of 2987 reviews
Rating 6 - Okay. 367 out of 2987 reviews
Rating 4 - Poor. 193 out of 2987 reviews
Rating 2 - Terrible. 195 out of 2987 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

RAVEN, Midlothian

Stayed 5 nights in Nov 2025

8/10 Good

Noah

Traveled with family
Liked: Staff & service, amenities
Balcony was great, ocean view was pretty, pools were huge but dirty! There was no entertainment which was a bummer and the beach was dirty! Great food and restaurant options, huge pools and grounds. Lots to do!
Stayed 6 nights in Oct 2025

10/10 Excellent

Subramanian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is kids friendly place. Lots of pool activities everyday to keep them very occupied. My teenage kids had a really great time here. Being Indian Vegetarian - there is still lot of food options. But dont expect the food to taste exceptionally great. My kids (and us too) enjoyed the Sunrise, they gave us Day pass for Grand. The food quality we felt at the grand was a bit better. But Grand was very much spreadout all over. Lots of entertainment and lot of food variety for even vegetarian. We found for Veg dishes in dinner restaurants which needs reservations are not so great in taste overall including the Indian restaurant. But otherwise it was great! They would push you to get the membership at the grand. I didnt feel it is worth it. because it is "membership" that you still have to pay for stay, but at a bit discounted rate. Dont see the point in that. But overall the family loved the experience and we never felt bored.
Stayed 4 nights in Oct 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome!! My family had a great time. The only reason I rated it a 4 and not a 5 is because the ocean around the hotel was unswimable but that is not the hotels fault. The activities and shows were amazing!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Nil

Stayed 5 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 5 nights in Oct 2025

10/10 Excellent

Faegheh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, everything was great! Great Spa! game rooms. Not the best food/frink though. But acceptable
Stayed 7 nights in Oct 2025

8/10 Good

Carlesha

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok stay
Stayed 2 nights in Oct 2025

10/10 Excellent

James Anthony Sullivano

Stayed 5 nights in Oct 2025

10/10 Excellent

Yashika

Traveled with family
Liked: Cleanliness, amenities
Clean room and friendly staff
Stayed 5 nights in Oct 2025

8/10 Good

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities
The tubs in rooms are not necessary, and take lots of space. Perhaps have activities for teens! Maybe a teen night. Pools need more activities throughout day. Golf cart service needs to be more often, especially in evenings when people going to dinner. Food themes at dinner would be nice and better entertainment. Otherwise nice hotel!
Stayed 4 nights in Oct 2025

10/10 Excellent

Krishna, Frisco

Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

AKASH JASHBHAI

Stayed 3 nights in Oct 2025

10/10 Excellent

Soojung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vacation
Stayed 4 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

6/10 Okay

Rupesh

Traveled with family
Liked: Staff & service
Found mosquitoes in my bed
Stayed 3 nights in Oct 2025

2/10 Terrible

Brian

Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Raul, Cutler Bay

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful! Won’t stay anywhere else if it’s not Moon Palace
Stayed 5 nights in Sep 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , clean , good restaurants and lots of food options 24/7
Stayed 5 nights in Oct 2025

10/10 Excellent

Upasana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great overall experience. The rooms felt a bit tiny-congested, but the experience was amazing at the resort.
Stayed 5 nights in Oct 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Moon Palace as it is our third time visiting! My issue and concern this time was that there was a lingering odor right off the location of our room and at times it was very nauseating to where I couldn’t enjoy my stay!
Stayed 4 nights in Sep 2025

6/10 Okay

Enrique

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Osvaldo

Stayed 3 nights in Sep 2025

10/10 Excellent

Nathali

Traveled with family and small children
Liked: Cleanliness, amenities
The best!!!! Super clean great staff!
Stayed 7 nights in Sep 2025