"Great property. The check in process was horrible. The system need some major upgrades " More
On the beach
With a stay at this Zona Hotelera property, you'll be well placed to visit Iberostar Cancun Golf Course and Delfines Beach, both within half a mile (1 km). El Rey Ruins Trailhead and El Rey Ruins are also within half a mile (1 km).
All-inclusive
This all-inclusive property features 7 restaurants, 3 outdoor pools, and an indoor pool. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and mini golf, and free supervised childcare is an added bonus.
May 22, 2023 by Crown Paradise Club Cancún
Dear Mandell family, receive our warmest greetings from Cancun. Thank you for taking the time to share your experience with us. We are pleased to hear that your overall experience was positive, and we appreciate the constructive criticism that you have provided us with. We are taking your comments seriously and will work to address any areas where we can improve. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to serve you again in the future. Sincerely,General Manager, Julio M. Cabrera
May 22, 2023 by Crown Paradise Club Cancún
Dear Maria, First and foremost, we would like to thank you very much for the time invested to post your comments after your following stay here at Crown Paradise Club Cancun. Yours comments motivate us to keep working hard and be better every day. Once again, thank you for your support and preference. We all look forward to welcoming you in a very near future. Sincerely,Julio M. Cabrera, General Manager
May 8, 2023 by Crown Paradise Club Cancún
Dear Jennifer Lee;First and foremost, we would like to thank you very much for the time invested to post your comments after your following stay here at Crown Paradise Club Cancun. Yours comments motivate us to keep working hard and be better every day. Once again, thank you for your support and preference. We all look forward to welcoming you in a very near future. Sincerely,Julio M. Cabrera, General Manager
Apr 10, 2023 by General Manager
Dear Viktoriya; Receive our warmest greetings from Crown Paradise Club Cancun. It is an honor to read your five stars review after your following time here with us, and we thank you for the time invested to share your experience with other travelers. We look forward to welcoming you in a very near future to your second home. Sincerely,
May 8, 2023 by General Manager
Dear Sara:Thank you for sharing your pleasant experience with us. We hope to have the pleasure to welcome you again in the near future. Kind regards,
Apr 10, 2023 by Crown Paradise Club Cancún
Dear Sandeep;Thank you for taking the time to provide us with your valuable review of your recent visit to Crown Paradise Club Cancun. We hope that you enjoyed all of our services and facilities, and we look forward to the opportunity to welcome you back soon. Sincerely,General Manager, Julio M. Cabrera
Mar 15, 2023 by General Manager
Dear Samantha Ann; First and foremost, receive our warmest greetings from Cancun. We appreciate you taking your time to make us aware of your recent experience, your feedback is certainly highly valued, and we are terribly sorry to hear we have not met your expectations. Please be assured that we care about your feedback, and we will be sharing your comments with the team for improvement. All hope to have a new opportunity to welcome you back on a future occasion so that we may endeavor to restore your confidence in us. Sincerely,
Mar 2, 2023 by General Manager
Dear Michael Dean; First and foremost, receives our warmest greetings from Cancun. It is overjoyed to read your review after your following experience here at Crown Paradise Club. Our main goal is to create memorable experiences, and we are very glad to know we have achieved this; on the other hand, our team thanks you very much for your time to leave your comments and recommendations. We all look forward to welcoming you again! Sincerely
Mar 6, 2023 by General Manager
Dear Fatin, First of all, receive our warmest greetings from Cancun. We are terribly sorry to read that we did not meet your expectations while you were here at Crown Paradise Club this time, nevertheless, we have taken notes and rest assured we will work hard towards improving on the areas which you mentioned. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. If you ever had a change of heart we all would be delighted to welcome you back again. Sincerely
Feb 13, 2023 by General Manager
Dear Deborah, thank you for taking the time to share your experience with us and for choosing Crown Paradise for your recent vacations. We truly appreciate your feedback, both positive and constructive, as it helps us to continually improve our services. Thank you again for taking the time to share your thoughts, and we hope to have the opportunity to serve you again in the future. Sincerely,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Entertainment
Other inclusions
Not included
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Crown Paradise Club Cancun All Inclusive for summer fun including 3 outdoor swimming pools, mini golf, and a complimentary children's club. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a spa tub. Free self parking is available. This 3.5-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Free self parking
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.
Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include facials, body treatments, and manicures and pedicures.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.