Moon Palace The Grand Cancun - All-inclusive

5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

9 outdoor pools, pool umbrellas, sun loungers

Grand Presidential Suite | View from room

Private beach, white sand, free beach cabanas, sun loungers

12 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

Place, Moon Palace Golf Club
‪3 min drive‬
Place, Xoximilco
‪5 min drive‬
Place, Riviera Cancun Golf Resort
‪10 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪13 min drive‬

Room options

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View

Excellent

828 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Grand Swim Up Suite Garden View

850 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Grand Presidential Suite

2497 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Grand Family Suite Garden View

Exceptional

1658 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Grand Honeymoon Suite - King Size Bed

Good

829 sq ft
1 bedroom
Sleeps 2
1 King Bed

Grand Governor Suite - King Size Bed

Exceptional

1625 sq ft
1 bedroom
Sleeps 4
1 King Bed

Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

828 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

About the neighborhood

Cancun

On the beach.Within a 15-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 3 miles (5 km).

What's nearby

Moon Palace Golf Club - 3 min drive - 1.6 miles
Xoximilco - 5 min drive - 2.9 miles
Riviera Cancun Golf Resort - 10 min drive - 2.9 miles
Iberostar Cancun Golf Course - 23 min drive - 14.8 miles
Delfines Beach - 23 min drive - 15.2 miles

Getting around

Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

Grand Lobby Bar
‪Lobby Bar - ‬19 min walk
‪Boulangerie - ‬10 min walk
‪Grand Central Buffet - ‬8 min walk
‪Sky Bar - ‬19 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

5-star beachfront property near Moon Palace Golf Club

Moon Palace The Grand Cancun - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Moon Palace The Grand Cancun - All-inclusive, where you can play a round of golf at the golf course and cool off in one of the 9 outdoor swimming pools.

Free breakfast is served daily. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

1304 guestrooms or units

3 levels

9 buildings

12 dining venues

5 swim-up bars

9 bars or lounges

32630 sq ft of conference space

3031 sq m of conference space

Built in 2017

Full breakfast (free)

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Terrace on the roof

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Garden

Gift shop

Beauty salon

Computer for guest use

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Lockers available

Bar on the beach

Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Pool
All inclusive
Spa
Kids pool

$403 nightly

Oct 26 - Oct 27

Total with taxes and fees

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Pool
Hot Tub
Breakfast included
All inclusive

$318 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Bowling alley
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Free full breakfast available daily 7:00 AM to 11:00 AM
12 restaurants
5 swim-up bars
9 bars/lounges
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

27-hole golf course
4 outdoor tennis courts
9 outdoor pools
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Bowling alley
Children's pool
Ecotours
Evening entertainment
Fitness classes
Free beach club
Free children's club
Free water park
Gym
Hiking/biking trails
Lazy river
Mini golf
Nightclub
Pilates classes
Playground
Shopping
Steam room
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Room amenities

Entertainment

42-inch smart TV with premium cable channels
MP3 dock

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free international calls
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Moon Palace Grand All Inclusive Cancun

Grand Moon Palace All Inclusive All-inclusive property Cancun

Grand Moon Palace All Inclusive Hotel Cancun

Grand Moon Palace All Inclusive Hotel

Grand Moon Palace All Inclusive Cancun

Grand Moon Palace All Inclusive

Hotel The Grand at Moon Palace - All Inclusive

The Grand at Moon Palace - All Inclusive Cancun

Moon Palace Grand All Inclusive

Hotel The Grand at Moon Palace - All Inclusive Cancun

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The Grand at Moon Palace – All Inclusive

The Grand at Moon Palace All Inclusive

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Frequently asked questions

How close is Moon Palace The Grand Cancun - All-inclusive to the airport?

Moon Palace The Grand Cancun - All-inclusive is 7.2 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on Oct 26, 2025 start from $586.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace The Grand Cancun - All-inclusive have an airport shuttle?

Moon Palace The Grand Cancun - All-inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace The Grand Cancun - All-inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Moon Palace The Grand Cancun - All-inclusive offer free breakfast?

Moon Palace The Grand Cancun - All-inclusive offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Moon Palace The Grand Cancun - All-inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Moon Palace The Grand Cancun - All-inclusive?

This property offers free self parking and valet parking.

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Moon Palace The Grand Cancun - All-inclusive features 9 outdoor pools and a children's pool.

Does Moon Palace The Grand Cancun - All-inclusive have a restaurant?

Yes, there are 12 restaurants on site.

Does Moon Palace The Grand Cancun - All-inclusive have a spa?

This property doesn't have a spa, but it does offer body scrubs, hydrotherapy, and massages.

How close is Moon Palace The Grand Cancun - All-inclusive to downtown Cancun?

Moon Palace The Grand Cancun - All-inclusive is 12.7 mi away from Cancun.

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Youssef

Traveled with family

Jul 27, 2025

Liked: Amenities

Disliked: Staff & service

To busy and loud staff not always friendly

Stayed 5 nights in Jul 2025

10/10 Excellent

brenda

Jul 27, 2025

Stayed 3 nights in Jul 2025

8/10 Good

Siwei

Jul 26, 2025

Liked: Cleanliness, property conditions & facilities

3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .

Stayed 4 nights in Jul 2025

10/10 Excellent

Jairo De La

Traveled with family and small children

Jul 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mi Familia y yo vivimos una experiencia muy agradable en el moon palace the grand. La atención fué de primera. No tengo palabras para expresar lo complacidos que quedamos con nuestra visita a éste resort. Desde la joven Karla Pacheco, encargada de la limpieza de nuestra habitation hasta las jovenes que nos atendieron en los diferentes restaurantes y demas facilidades del hotel, como fueron: Laura, en tapas y vino. Marlene, en Tavola. Mayra, en Habibi. Angel, en JC steakhouse. Cesar y Guillermo, en Momo del moon palace sunrise. Muchas gracias a todos ellos. nuestro agradecimiento por siempre.

Stayed 7 nights in Jul 2025

6/10 Okay

Maira

Jul 26, 2025

Disliked: Staff & service, property conditions & facilities

Food poisoning during our stay 🙁

Stayed 3 nights in Jul 2025

2/10 Terrible

Lucero Carrillo

Jul 25, 2025

My first and last experience. This property is so huge and not enough transportation to transport you to other buildings. This property has a strong smell. I’ve been to other resorts and have never ever experienced terrible service. The first day we have to wait 5 hrs so that we can get our keys to our room. First time traveling with family (10) and it was the worst experience. We truly wasted an entire day doing nothing because we were all tired from the plane trip. I wouldn’t recommend this resort to anyone.

Stayed 6 nights in Jul 2025

10/10 Excellent

William

Traveled with family

Jul 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful except the beaches/ocean water had bad sargassum problem. Not a resort fault I know, but probably avoid this property during high seaweed season. I understand it is not really predictable

Stayed 5 nights in Jul 2025

6/10 Okay

Erica

Traveled with family

Jul 23, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

You have to make a reservation to any of there good restaurants the smell from the beach was bad the rooms from the property were far the golf chart services always wanted a tip although it wasn't your fault everything was so far. It was hard to get a reservation for Bowling, and the food at the buffet was not that good over all the experience was not worth the price

Stayed 5 nights in Jul 2025

10/10 Excellent

Tamer

Traveled with group, Traveled with family

Jul 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10 star

Stayed 6 nights in Jul 2025

10/10 Excellent

Federico

Traveled with family and small children

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nos la pasamos muy a gusto, la verdad nos trataron muy bien. Nos gustaron mucho los shows y las albercas, pero lo mejor de todo fue ver a mi hijo de 6 años tan feliz en el playground. Todas las señoritas fueron súper amables con él, no recuerdo los nombres de todas, pero quiero agradecer especialmente a Blanca, Jessi, Christina, Emi y Kath por cómo lo trataron, increíble atención de su parte.

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Traveled with family and small children

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

July 2025, two adults two kids 8,9 yrs old. We had a great time. The food was delicious. The pools were great. The shows were entertaining!!

Stayed 3 nights in Jul 2025

10/10 Excellent

Ramiro Alberto

Traveled with family and small children

Jul 19, 2025

Liked: Amenities

beautiful resort, relaxing and away from the hustle.... great food and drinks...

Stayed 5 nights in Jul 2025

8/10 Good

Victor

Traveled with family and small children

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

People was great! Great service. Food experience was not the best.

Stayed 3 nights in Jul 2025

6/10 Okay

Orlanda

Traveled with family and small children

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its inconveniente when going with kids the conatant passing of golf cars throughout the property as you have to watch out for the kids all the time. Our room unfortunately gradually started having humidity problems and the a/c stopped working so couldnt report it on time. The floor was always wet, water dripping down the walls, our clothing smelled awful, our kids fell in the room ans we had to lay multiple towels on the floor to be able to walk. Aside from the bas room experience is a good resort to entertain kids Having access to the palace app is a great tool!

Stayed 6 nights in Jul 2025

2/10 Terrible

Xiaochun

Traveled with family

Jul 18, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

i dont like worker offer me Presentation to get $500 cash, and when i use resort credit and i still have to pay 16% charge

Stayed 3 nights in Jun 2025

8/10 Good

Naderson

Traveled with family and small children

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Service is great, and the staff are very helpful and friendly.

Stayed 5 nights in Jul 2025

8/10 Good

Gwen

Jul 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

When

Stayed 3 nights in Jul 2025

8/10 Good

Hui

Jul 15, 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Margie

Traveled with group

Jul 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel.

Stayed 4 nights in Jun 2025

10/10 Excellent

FIRAS

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Tania

Traveled with family

Jul 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great amenities, dining options and activities for the kids. Staff hospitality was amazing

Stayed 4 nights in Jul 2025

10/10 Excellent

Vandita

Traveled with family and small children, Traveled with group

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing!! Loved it all! Beautiful resort highly recommend it

Stayed 4 nights in Jun 2025

2/10 Terrible

Mai

Jul 12, 2025

Liked: Cleanliness

Feeling of being sucked into the timeshare push!! Not too relaxing when you have to shuttle around everywhere and the wait not fun.

Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Jul 10, 2025

Stayed 5 nights in Jul 2025

8/10 Good

Mahsa

Jul 10, 2025

Liked: Cleanliness, amenities

Stayed 5 nights in Jun 2025

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Moon Palace The Grand Cancun - All-inclusive

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Grand Deluxe Garden View

Grand Deluxe Garden View

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

View all photos for Grand Presidential Suite

Grand Presidential Suite

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

View all photos for Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

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Moon Palace Cancun - All Inclusive

About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace The Grand Cancun - All-inclusive

Similar properties

Moon Palace Cancun - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

Excellent

9.0/10

8.8/10

9.0/10

8.8/10

9.0/10

Reviews

6/10 Okay

Youssef

Youssef

10/10 Excellent

brenda

brenda

8/10 Good

Siwei

Siwei

10/10 Excellent

Jairo De La

Jairo De La