See all properties

Moon Palace The Grand Cancun - All-inclusive

5.0 star property
5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

Relax by the pool surrounded by lush palm trees and a clear sky.
Relax in a serene space with two double beds, a desk for work, and a large window offering a view of the outdoors.
Enjoy dining in style with round, rectangular, and communal seating options in this inviting restaurant.
Relax by the beachfront, surrounded by palm trees and lounge areas, with multiple pools and a water park nearby.
Relax in our ocean-view lounge, featuring wicker sofas and armchairs with cushions, surrounded by lush greenery and a bar area.

Popular amenities

  • Pool
  • Bar
  • On private beach

Explore the area

Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500
  • Moon Palace Golf Club
    ‪3 min drive‬
  • Xoximilco
    ‪5 min drive‬
  • Riviera Cancun Golf Resort
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Swim Up Suite Garden View

  • 850 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Deluxe Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View

8.6 out of 10
Excellent
(98 reviews)
  • 828 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 828 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Family Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 1658 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Presidential Suite

Grand Presidential Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Presidential Suite

  • 2497 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Honeymoon Suite - King Size Bed

7.8 out of 10
Good
(6 reviews)
  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 1625 sq ft
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Relax by the central pool or one of the smaller pools surrounded by lush greenery and palm trees.

Moon Palace Cancun - All Inclusive

Cancun
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 2,797 reviews
$359 nightly
The price is $438
Aug 17 - Aug 18
Total includes taxes and fees
Moon Palace Cancun - All Inclusive

About the neighborhood

Cancun

On the beach.Within a 15-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 3 miles (5 km).

What's nearby

  • Moon Palace Golf Club - 3 min drive - 1.6 miles
  • Xoximilco - 5 min drive - 2.9 miles
  • El Tinto Golf Course - 7 min drive - 4.4 miles
  • Riviera Cancun Golf Resort - 10 min drive - 2.9 miles
  • Ventura Park Cancun - 15 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬18 min walk
  • Grand Lobby Bar
  • ‪Grand Central Buffet - ‬8 min walk
  • ‪Momo teppanyaki Resturant - ‬4 min drive
  • ‪The Grill - ‬11 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

5-star beachfront property near Moon Palace Golf Club
Moon Palace The Grand Cancun - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Moon Palace The Grand Cancun - All-inclusive, where you can play a round of golf at the golf course and cool off in one of the 9 outdoor swimming pools.

Free breakfast is served daily. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 1304 guestrooms or units
  • 3 levels
  • 9 buildings
  • 12 dining venues
  • 5 swim-up bars
  • 9 bars or lounges
  • 32630 sq ft of conference space
  • 3031 sq m of conference space
  • Built in 2017
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar on the beach
Moon Palace The Grand Cancun - All-inclusive offers 1304 air-conditioned accommodations with indoor private hot tubs and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Relax by the central pool or one of the smaller pools surrounded by lush greenery and palm trees.

Moon Palace Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 2,797 reviews
$359 nightly
The price is $438
Aug 17 - Aug 18
Total includes taxes and fees
Moon Palace Cancun - All Inclusive

Property amenities

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 5 swim-up bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 4 outdoor tennis courts
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Frequently asked questions

How close is Moon Palace The Grand Cancun - All-inclusive to the airport?

Moon Palace The Grand Cancun - All-inclusive is 7.2 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on Aug 17, 2025 start from $597.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace The Grand Cancun - All-inclusive have an airport shuttle?

Moon Palace The Grand Cancun - All-inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace The Grand Cancun - All-inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Moon Palace The Grand Cancun - All-inclusive offer free breakfast?

Moon Palace The Grand Cancun - All-inclusive offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Moon Palace The Grand Cancun - All-inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Moon Palace The Grand Cancun - All-inclusive?

This property offers free self parking and valet parking.

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Moon Palace The Grand Cancun - All-inclusive features 9 outdoor pools and a children's pool.

Does Moon Palace The Grand Cancun - All-inclusive have a restaurant?

Yes, there are 12 restaurants on site.

Does Moon Palace The Grand Cancun - All-inclusive have a spa?

This property doesn't have a spa, but it does offer reflexology, deep-tissue massages, and hydrotherapy.

How close is Moon Palace The Grand Cancun - All-inclusive to downtown Cancun?

Moon Palace The Grand Cancun - All-inclusive is 12.7 mi away from Cancun.

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 973 out of 1612 reviews
Rating 8 - Good. 296 out of 1612 reviews
Rating 6 - Okay. 154 out of 1612 reviews
Rating 4 - Poor. 79 out of 1612 reviews
Rating 2 - Terrible. 110 out of 1612 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica Marie

Stayed 3 nights in Jun 2025

10/10 Excellent

Keaira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all different amenities the property had available to us. Our favorite was the waterpark.
Stayed 2 nights in Apr 2025

10/10 Excellent

haiyang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for kids
Stayed 7 nights in Apr 2025

6/10 Okay

Amit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival at Grand Moon was smooth, with warm towels and no check-in line. However, one receptionist rudely dismissed a drink offer during check-in. After a 15-minute check-in, we were assigned a room but pressured into a 1.5-hour timeshare presentation. I clarified only one parent could attend due to our kids, but the salesperson failed to confirm, wasting 30 minutes when I returned to decline. The property is vast and well-maintained. Unfortunately, my wife and son fell ill during the trip, and we all got sick after returning, out for three days and still unwell a week later. The water smelled odd, despite using bottled water for everything. Food highlights: Habibi’s breakfast and dinner were good, though chicken skewers were chewy; Jade’s ambiance and food were excellent; Tavola’s pizza and pasta were solid; the pastry shop was great; La Casa by the bowling alley disappointed with slow service and order errors. Beware the $500 spa credit—it’s unusable, a scam. The water park, game room, and beach were hits with the kids.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lester, MIAMI

Stayed 4 nights in Apr 2025

8/10 Good

Krista

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lacy

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lay out is perfect. If one pool is busy you can walk around the coner to another one. This place is made to enjoy the pools.
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Grigor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing for kids!
Stayed 6 nights in Apr 2025

10/10 Excellent

ROBERTO

Stayed 4 nights in Apr 2025

10/10 Excellent

Twiggy, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time stay with grandparents and kids, everyone loved it and very appreciative of the room upgrade!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kirit, Ashburn

Stayed 3 nights in Apr 2025

10/10 Excellent

Sukwinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptional. The restaurant options are excellent and the number and variety of activities for adults & children are fabulous. There are a number of pools and ample availability of sun-loungers and pool concierge. I would highly recommend this property!
Stayed 10 nights in Apr 2025

10/10 Excellent

Dilip, Hackensack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Moon Palace The Grand Cancun and were thoroughly impressed by the entire experience. From the moment we arrived, the staff were welcoming and went above and beyond to ensure our stay was perfect. The amenities were top-notch, with a variety of dining options that catered wonderfully to all tastes, including fantastic activities for the kids. The room was spacious, beautifully decorated, and maintained impeccably by the housekeeping staff. Our family particularly enjoyed the range of pools and the beachfront location, which was ideal for relaxation and fun. The highlight of our visit was the exceptional service. Every staff member we encountered was friendly and professional, making us feel valued and well cared for throughout our stay. We can’t wait to return to Moon Palace The Grand Cancun for another magical vacation. I highly recommend this resort to anyone looking for a luxurious and family-friendly vacation in Cancun. Thank you for making our stay so memorable
Stayed 4 nights in Mar 2025

10/10 Excellent

Dilip, Hackensack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Moon Palace The Grand Cancun and were thoroughly impressed by the entire experience. From the moment we arrived, the staff were welcoming and went above and beyond to ensure our stay was perfect. The amenities were top-notch, with a variety of dining options that catered wonderfully to all tastes, including fantastic activities for the kids. The room was spacious, beautifully decorated, and maintained impeccably by the housekeeping staff. Our family particularly enjoyed the range of pools and the beachfront location, which was ideal for relaxation and fun. The highlight of our visit was the exceptional service. Every staff member we encountered was friendly and professional, making us feel valued and well cared for throughout our stay. We can’t wait to return to Moon Palace The Grand Cancun for another magical vacation. I highly recommend this resort to anyone looking for a luxurious and family-friendly vacation in Cancun. Thank you for making our stay so memorable
Stayed 4 nights in Apr 2025

10/10 Excellent

Samson

Stayed 6 nights in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

10/10 Excellent

louis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t. Like to. Constant calls and interactions in the lobby about the time share
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly and so many activities! we did not get to do everything it is so big and fun!! Expedia gave us an upgrade and it was amazing!!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

2/10 Terrible

Katie M

Stayed 7 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, poor food quality

Good customer service and friendly staff but poor food quality, especially buffet, limited access to restaurant bookings for dinner, slow restaurant service, overpriced golf course (no GPS on cart, driving range closed, poor greens). We would not return but appreciated the upgrade on our room
Stayed 6 nights in Mar 2025