4.2 out of 5

With a stay at The Grand at Moon Palace - All Inclusive in Cancun, you'll be on the beach, and 13.5 mi (21.7 km) from El Rey Ruins and 8 mi (12.9 km) from Ventura Park Cancun.

This 4.5-star resort is 9 mi (14.5 km) from Cancun Country Club and 9.7 mi (15.5 km) from Parish of the Risen Christ.

Make yourself at home in one of the 1316 air-conditioned rooms featuring MP3 docking stations and free minibar items. Rooms have private furnished balconies. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Practice your swing on the golf course or dip into one of the 7 outdoor swimming pools. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite to eat at one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 4 swim-up bars. A complimentary buffet breakfast is served daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This resort has 32630 square feet (3031 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Property Features

As a guest of The Grand at Moon Palace - All Inclusive, you'll find a golf course, a complimentary water park, and 7 outdoor swimming pools. There are 10 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 6 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 32630 square feet (3031 square meters) and includes conference space. A children's pool, a nightclub, and a fitness center are also featured at the luxury The Grand at Moon Palace - All Inclusive. Free self parking and valet parking are available.

This 4.5-star Cancun resort is smoke free.

  • 1316 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 4 swim-up bars
  • 6 bars or lounges
  • 6 conference rooms
  • 32630 sq ft of conference space
  • 3031 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Lazy river  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

The Grand at Moon Palace - All Inclusive offers 1316 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

The Grand at Moon Palace - All Inclusive has 10 restaurants on site.

24-hour room service is available.

Breakfast

Start your morning with a free buffet breakfast, available each day of your stay. You can order a meal from 24-hour room service.

Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Scuba diving on site 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Resort Name

  • Moon Palace Grand All Inclusive Cancun

You should know

Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Resort Credit Offer

Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-night minimum stay.

Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.

Kids & Teens Stay, Play, and Eat Offer

Book a stay in any room or rate category (except the "Presidential Suite" room category) for travel now-December 23, 2018, and kids 17 and under stay, play, and eat for free.

Details at check-in. Offer may not include taxes or gratuities. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 17 at check-in, the difference in rate will be charged at check-in. Children must be 17 or under at the time of travel in order to qualify for the promotion. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Other restrictions may apply. Blackout dates of December 24, 2017 and January 3, 2018.

Honeymoon Offer

Book a 3-night minimum stay in any room or rate category for travel now-December 23, 2018 and receive a mini honeymoon cake, specialty petit fours, bottle of sparkling wine, complimentary honeymoon dinner at select restaurants, 2 honeymoon t-shirts, 1 beach bag, 2 keepsake bathrobes, breakfast in bed (upon request), turndown service, complimentary 6 PM late check-out (subject to availability).

Full details provided at check-in. Taxes and gratuity may not be included. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 1 year of travel to receive benefits. The property reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking. No refunds for any unused portion of offer. Resort Credit cannot be used toward the purchase of Honeymoon offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.