Moon Palace The Grand Cancun - All-inclusive

5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

9 bars/lounges, 5 swim-up bars, beach bar

12 restaurants; breakfast, lunch, and dinner served

Overview
Rooms
Location
Policies

Excellent

Popular amenities

On private beach
Parking included

Explore the area

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪14 min walk‬
Place, Moon Palace Golf Club
‪4 min drive‬
Place, Delfines Beach
‪30 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪16 min drive‬

Room options

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View

Excellent

Garden view
828 sq ft
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free WiFi

Grand Swim Up Suite Garden View

850 sq ft
1 bedroom
Sleeps 5
2 Double Beds OR 1 King Bed
Free WiFi

Grand Presidential Suite

Garden view
2497 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free WiFi

Grand Family Suite Garden View

Exceptional

Garden view
1658 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free WiFi

Grand Honeymoon Suite - King Size Bed

Good

Garden view
829 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Grand Governor Suite - King Size Bed

Exceptional

Garden view
1625 sq ft
1 bedroom
Sleeps 5
1 King Bed
Free WiFi

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Garden view
828 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

42-inch Smart TV with cable channels, TV, toys

Grand Villa Three Bedroom

3 bedrooms
Sleeps 10
2 King Beds and 2 Double Beds
Free WiFi

Grand Villa Pool Three Bedroom

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free WiFi

Grand Villa Sunset View Three Bedroom

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free WiFi

Grand Villa Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free WiFi

Grand Villa Pool Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free WiFi

Grand Villa Sunset View Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free WiFi

About the neighborhood

Cancun

On the beach.Within a 15-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Grand Outlet Riviera Maya are also within 3 miles (5 km).

What's nearby

Arrecife de Puerto Morelos National Park - 14 min walk - 0.8 miles
Moon Palace Golf Club - 4 min drive - 1.6 miles
Xoximilco - 6 min drive - 2.9 miles
Delfines Beach - 30 min drive - 15.2 miles
La Isla Shopping Mall - 43 min drive - 20.0 miles

Getting around

Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

‪Lobby Bar - ‬19 min walk
Grand Lobby Bar
‪The Grill - ‬11 min walk
‪Grand Central Buffet - ‬8 min walk
‪Cafe Bistro - ‬3 min drive

About this property

Moon Palace The Grand Cancun - All-inclusive

5-star beachfront property near Moon Palace Golf Club

Moon Palace The Grand Cancun - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Moon Palace The Grand Cancun - All-inclusive, where you can play a round of golf at the golf course and cool off in one of the 9 outdoor swimming pools.

Free breakfast is served daily. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

1304 guestrooms or units

3 levels

9 buildings

12 dining venues

5 swim-up bars

9 bars or lounges

32630 sq ft of conference space

3031 sq m of conference space

Built in 2017

Full breakfast (free)

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Terrace on the roof

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Garden

Gift shop

Beauty salon

Computer for guest use

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Lockers available

Bar on the beach

Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Property amenities

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Bowling alley
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Free full breakfast available daily 7:00 AM to 11:00 AM
12 restaurants
5 swim-up bars
9 bars/lounges
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

27-hole golf course
4 outdoor tennis courts
9 outdoor pools
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Bowling alley
Children's pool
Ecotours
Evening entertainment
Fitness classes
Free beach club
Free children's club
Free water park
Gym
Hiking/biking trails
Lazy river
Mini golf
Nightclub
Pilates classes
Playground
Shopping
Steam room
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Room amenities

Entertainment

42-inch smart TV with premium cable channels
MP3 dock

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free international calls
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 005-007-001007/2025

We should mention

Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Moon Palace Grand All Inclusive Cancun

Grand Moon Palace All Inclusive All-inclusive property Cancun

Grand Moon Palace All Inclusive Hotel Cancun

Grand Moon Palace All Inclusive Hotel

Grand Moon Palace All Inclusive Cancun

Grand Moon Palace All Inclusive

Hotel The Grand at Moon Palace - All Inclusive

The Grand at Moon Palace - All Inclusive Cancun

Moon Palace Grand All Inclusive

Hotel The Grand at Moon Palace - All Inclusive Cancun

Cancun The Grand at Moon Palace - All Inclusive Hotel

The Grand at Moon Palace – All Inclusive

The Grand at Moon Palace All Inclusive

Grand Moon Inclusive Cancun

Frequently asked questions

How close is Moon Palace The Grand Cancun - All-inclusive to the airport?

Moon Palace The Grand Cancun - All-inclusive is 7.2 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on May 26, 2026 start from $831, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace The Grand Cancun - All-inclusive have an airport shuttle?

Moon Palace The Grand Cancun - All-inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace The Grand Cancun - All-inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Moon Palace The Grand Cancun - All-inclusive offer free breakfast?

Moon Palace The Grand Cancun - All-inclusive offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Moon Palace The Grand Cancun - All-inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Moon Palace The Grand Cancun - All-inclusive?

This property offers free self parking and valet parking.

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Moon Palace The Grand Cancun - All-inclusive features 9 outdoor pools and a children's pool.

Does Moon Palace The Grand Cancun - All-inclusive have a restaurant?

Yes, there are 12 restaurants on site.

Does Moon Palace The Grand Cancun - All-inclusive have a spa?

This property doesn't have a spa, but it does offer facials, body wraps, and mani/pedis.

How close is Moon Palace The Grand Cancun - All-inclusive to downtown Cancun?

Moon Palace The Grand Cancun - All-inclusive is 12.7 mi away from Cancun.

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

SETH, Ambler

Apr 17, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It really is paradise. Minus the beach. Go!

Stayed 6 nights in Apr 2026

4/10 Poor

Scott

Mar 26, 2026

Stayed 7 nights in Mar 2026

4/10 Poor

Scott

Traveled with group, Traveled with family and small children

Mar 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

I felt as though I had two different experiences at the resort. We travel to Mexico at least once per year for the last 12 years. We always have a good time and are impressed with how friendly everyone is. Sometimes we travel to other Caribbean locations with the same results. While we found the waiters, waitresses, baggage handlers, bartenders and cleaning crew responsive and helpful at this hotel, we did not find the front desk, restaurant greeters or people that answered the phone when reporting an issue helpful or considerate. We also found some of the practices of this property unusual and inconvenient. We were told we had to make reservations for ALL of the restaurants other than the buffet. Yet whenever we went to one we could see people waiting outside with empty tables in the restaurant. The smug, snarky no eye contact attitude of the greeters at these restaurants was consistent at each. When checking in, the front desk HERD your to the time share sales crew, explaining the need to talk to them to get your luggage delivered.... When checking out you are forced to speak to them again. The do not disturb buttons in the rooms do not seem to work!!! When a refrigerator that did not work was reported nothing happened until I went and made eye contact with someone! Oh, and after three days, and three phone calls, I would like you to know I am still waiting for WASH CLOTHES TO BE DELIVERED TO MY ROOM. A small thing I know, but it adds up!!

Stayed 7 nights in Mar 2026

10/10 Excellent

Mark

Feb 24, 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

margaret

Feb 23, 2026

Liked: Cleanliness, staff & service, amenities

Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie

Stayed 2 nights in Jan 2026

10/10 Excellent

Margaret

Traveled with family and small children

Feb 23, 2026

Liked: Cleanliness, property conditions & facilities

Enjoyed our family’s stay at the Grand. We also visited the other two properties (Nizuc and Sunrise). The Grand is by far the nicest and I’m glad we picked it. I originally chose it because of the water park and the kids activities, but my kids (10 and 12) didn’t really spend much time at the water park. The grounds were much more beautiful and spread out than the other two properties, with multiple smaller pools that each had different vibes, which was nice for relaxation vs one big party pool. The walks weren’t too far and it was easy to catch a golf cart taxi if you wanted a ride. I didn’t care for the food at the buffet style restaurants, but we really enjoyed Habibi and the pizza at Caribeno and the Italian spot Tavola. Staff was friendly, great service, nice amenities in the rooms. We also enjoyed the French cafe in the lobby that was open 24/7. A couple things I wish I had known before going. 1. This resort is like a small city and far from the other hotels, so it seemed like a pain to go anywhere else. For example by the last day we had gotten a little bored and wanted to take a tour, or ride the ferry to Isla Mujeres, but the resort had blocked access to local tour websites and it was crazy expensive to even get a ride anywhere so we just stayed. 2. You are not going to get a beach vacation. The beach was very separate from all the amenities. Even the pools which are close to the beach have so much vegetation there was no view, no beach bars etc.

Stayed 4 nights in Feb 2026

10/10 Excellent

Anzdin

Feb 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent overall

Stayed 7 nights in Feb 2026

8/10 Good

Antonio

Feb 22, 2026

Great food options, great amenities

Stayed 5 nights in Jan 2026

10/10 Excellent

Raymond

Feb 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service, food and amenities!

Stayed 4 nights in Feb 2026

10/10 Excellent

Melanie

Feb 19, 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Pamela

Traveled with family

Feb 19, 2026

Liked: Cleanliness, staff & service, amenities

Clean room and facilities, generous all-inclusive, huge resort with plenty to do. Got VIP access thru hotels.com - platinum status- so had sparking wine n dessert sent to room. Resort APP made ordering room service, communication, n booking restaurant reservations a breeze

VIP access- check in was quick with welcome drink

Golf carts for passengers to shuttle you throughout the huge resort

Buffet beautiful presentation and plentiful

Stayed 4 nights in Feb 2026

10/10 Excellent

Taeysha

Feb 18, 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Koho

Feb 18, 2026

Stayed 6 nights in Dec 2025

10/10 Excellent

Katrina

Feb 17, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

KEVIN

Traveled with family

Feb 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service. Very clean. Great food. Everything was as expected as this was our second time there and highly recommend this place. Beautiful resort.

Stayed 6 nights in Feb 2026

10/10 Excellent

Katie

Traveled with family and small children, Traveled with partner

Feb 13, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were very friendly, amenities were great and liquor was excellent!

Stayed 2 nights in Jan 2026

10/10 Excellent

Yuval

Feb 12, 2026

Stayed 9 nights in Jan 2026

6/10 Okay

Anuj

Feb 12, 2026

We have now

Stayed 5 nights in Jan 2026

6/10 Okay

Shanesha

Traveled with family and small children, Traveled with family

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Okay, so I had been to the location in Jamaica so my expectations were pretty high. A situation that occurred that was off putting was that the gift shop at the water park allow my 9yr to use my husband card to purchase a toy but require my consent for him to get on a certain ride. And when I went to public relations they inform me that I am unable to get a refund because that company is a third party. When I ask for the 3rd party company info she requested to give me the information. Also, there was a roach in my kids room and when I call the front desk they wanted to send someone at 11pm at night to spray the room which I didn’t really like the idea of them being in a room that would just spray with chemicals. Someone did come and pick up the roach because my son refused to sleep in the room knowing there was a roach there.Other than that the kids love the resort. I would rate it an 7/10 mainly because the kids had fun.

Stayed 3 nights in Feb 2026

10/10 Excellent

JUSTIN

Feb 7, 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Jing

Traveled with family and small children, Traveled with family

Feb 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very family friendly. My kids had lots of fun with all kinds of activities. The food is great!

Stayed 5 nights in Dec 2025

8/10 Good

Mohammad Ali

Traveled with family

Feb 4, 2026

Liked: Cleanliness, amenities

Every things was great, but the room service was not good. Also, take care that they push you to sell membership.

Stayed 4 nights in Jan 2026

2/10 Terrible

brian

Feb 4, 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

yara

Feb 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room super clean, good amenities.

Stayed 3 nights in Jan 2026

10/10 Excellent

Devin

Feb 1, 2026

Stayed 3 nights in Jan 2026

Moon Palace The Grand Cancun - All-inclusive

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Grand Deluxe Garden View

Grand Deluxe Garden View

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

View all photos for Grand Presidential Suite

Grand Presidential Suite

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

View all photos for Grand Villa Three Bedroom

Grand Villa Three Bedroom

View all photos for Grand Villa Pool Three Bedroom

Grand Villa Pool Three Bedroom

View all photos for Grand Villa Sunset View Three Bedroom

Grand Villa Sunset View Three Bedroom

View all photos for Grand Villa Four Bedroom

Grand Villa Four Bedroom

View all photos for Grand Villa Pool Four Bedroom

Grand Villa Pool Four Bedroom

View all photos for Grand Villa Sunset View Four Bedroom

Grand Villa Sunset View Four Bedroom

You may also like

Moon Palace Cancun - All-Inclusive

About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace The Grand Cancun - All-inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

Excellent

9.0/10

8.8/10

9.0/10

8.8/10

Reviews

10/10 Excellent

SETH, Ambler

SETH