Based on 5189 reviews TripAdvisor Traveler Rating 5 out of 5

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Hotel Description

4.5-star beachfront property near Ventura Park Cancun

On the beach

Within 9 miles (15 km) of this property, you'll find Ventura Park Cancun and Cancun Country Club. Parish of the Risen Christ and Crococun Zoo are within 12 miles (20 km).

All-inclusive

This luxury property features a golf course, free water park access, and a nightclub. There's fun for all ages with a lazy river and a free kid's club, and free childcare is an added bonus. Enjoy a meal in one of the 10 restaurants and free perks like valet parking and WiFi in public areas.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 1316 guestrooms also offer free WiFi and free minibar items. Other amenities include furnished balconies, MP3 docks, and Smart TVs with cable channels.

Grand Room, Jetted Tub, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$794 per night

Family Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Grand Room, Jetted Tub, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Swim Up Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 6 Max

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About the The Grand at Moon Palace - All Inclusive

Location Carretera Cancun-Chetumal Km. 36.5, Cancun, QROO 77500

Property Features

As a guest of The Grand at Moon Palace - All Inclusive, you'll find a golf course, a complimentary water park, and 7 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this property measures 32630 square feet (3031 square meters) and includes conference space. A children's pool, a nightclub, and a fitness center are also featured at the luxury The Grand at Moon Palace - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1316 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 4 swim-up bars
  • 6 bars or lounges
  • 32630 sq ft of conference space
  • 3031 sq m of conference space
  • Built in 2017
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 7
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (12.4 km / 7.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Grand at Moon Palace - All Inclusive offers 1316 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Grand at Moon Palace - All Inclusive has 10 restaurants on site.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Hotel Names

  • Moon Palace Grand All Inclusive Cancun
  • Grand Moon Palace All Inclusive All-inclusive property Cancun
  • Grand Moon Palace All Inclusive All-inclusive property

You should know

  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.