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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
4-star beachfront property near Gaviota Azul Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Minibar, in-room safe, blackout drapes, iron/ironing board
Front of property - evening/night
Deep soaking bathtub
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪8 min walk‬
  • Forum Beach
    ‪11 min walk‬
  • Gaviota Azul Beach
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

8.8 out of 10
Excellent
(222 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(391 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (M)

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (C)

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

8.2 out of 10
Very good
(42 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

8.8 out of 10
Excellent
(29 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (U)

9.4 out of 10
Exceptional
(32 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

10.0 out of 10
Exceptional
(7 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 2

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find Cancun Convention Center and Gaviota Azul Beach. La Isla Shopping Mall and Langosta Beach are also within 3 miles (5 km).

What's nearby

  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 14 min walk - 0.8 miles
  • Tortuga Beach - 4 min drive - 1.8 miles
  • Hotel Zone Beaches - 9 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4-star beachfront property near Gaviota Azul Beach
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Spa services, barbecue grills, and multilingual staff are also featured at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

  • 1 building
  • 372 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 5 bars or lounges
  • 195 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Spanish

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4.5 out of 5, Wonderful, 3,875 reviews
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The price is $417
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

How close is Hotel Riu Palace Las Americas - Adults Only- All Inclusive to the airport?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is 14.9 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Las Americas - Adults Only- All Inclusive on Jul 13, 2025 start from $323.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

How close is Hotel Riu Palace Las Americas - Adults Only- All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free breakfast?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are nearby.

What time is check-in at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features 3 outdoor pools.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body treatments, massages, and mani/pedis.

How close is Hotel Riu Palace Las Americas - Adults Only- All Inclusive to downtown Cancun?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is 3 mi away from Avenida Kukulkan.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3126 out of 4510 reviews
Rating 8 - Good. 863 out of 4510 reviews
Rating 6 - Okay. 267 out of 4510 reviews
Rating 4 - Poor. 103 out of 4510 reviews
Rating 2 - Terrible. 151 out of 4510 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really beautiful and all of the staff were very welcoming, friendly and attentive. Will definitely be returning.
Stayed 3 nights in Jun 2025

6/10 Okay

Marcie R, LANTANA

Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort w a beautiful beach. Many options for food.
Stayed 7 nights in May 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 6 nights in May 2025

10/10 Excellent

Jamie L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was outdated and bed very hard being our only complaint. Very clean, great staff and food options were also great! Will return!!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The staff is so nice and works so hard to keep the property clean and beautiful. Wonderful food!
Stayed 6 nights in May 2025

8/10 Good

Widalys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave an overall 4 star is all because of the food options. The hotel has 7 restaurants. The one that really provides lots of options is the buffet. The other restaurants the food sound good and all but there was a lack of flavor. I was expecting authentic Mexican flavor and unfortunately I was disappointed. Will I go back to this hotel? Yes, I know that the Roberto's buffet will have good options. The service is excellent overall. The hotel has beautiful art around, it is always clean and the staff is very friendly. I will be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

emely

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wish there was a jacuzzi outside for windy days such as this week 4/8/2025.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Stayed 4 nights in Mar 2025

8/10 Good

Yassine

Not much free shuttle with the surrounding area ….
Stayed 4 nights in Apr 2025

2/10 Terrible

Artur K

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to many RIUs in Cancun, and this was by far the worst one. The rooms are very outdated and the cleaning service is poor. Food is nothing special with stale room service options. Front desk is not at all accommodating and uninterested to help. I would not recommend going here or in any other RIU at this point.
Stayed 4 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Staff & service, property conditions & facilities
The staff was very friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Rosanna, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is awesome. Turquiose blue water and white sand. Clean and beautiful. Food selections are great. I love the food. So many to choose from and so tasty. Lobby and room a little out dated but the beach area and dining area are my favorites. Will definitely come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Corry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff was friendly and attentive. Food options were awesome!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property can't wait to come back
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Mar 2025

10/10 Excellent

Jake

Stayed 5 nights in Mar 2025

10/10 Excellent

Darrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food great location clean good drinks close to all bars and clubs
Stayed 4 nights in Mar 2025

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for Adults wanting to enjoy a relaxing vacation looking to go to bed at midnight.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff really care and love their jobs and it shows. They are funny, interactive, supportive, and overall just really make it an experience. Johnny and Issa were definitely our favorites.
Stayed 7 nights in Mar 2025

10/10 Excellent

Anna Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this holiday because of the reviews and I was not disappointed. Infact, this resort was more than I could have hoped for. The staff and the customer service was some of the best I have ever experienced. The food options were plentiful and there was always something to eat or drink. The alcohol was truly unlimited, accessible and the bartenders were a laugh. There was even alcohol in the rooms for us to enjoy. Definitely good value for money.
Stayed 4 nights in Mar 2025

8/10 Good

Cheryl Tova Ben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay. Staff couldn’t be kinder and go the extra mile. Had an issue at check in and got an upgraded room (we paid additionally for) late which shortened the days enjoyment. Front desk staff should’ve handled better/smarter. otherwise a lovely stay. Great food overall, nice pools, generous staff. Negatives: Lots of guests at one time. Pool and surrounding area was overly busy, but was still enjoyable. Recommend Riu have a vegetarian menu.
Stayed 3 nights in Apr 2025