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Riu Palace Las Americas All Inclusive - Adults Only
Blvd. Kukulcan, Km 8.5,
Cancun,
1-855-201-7819
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Riu Palace Las Americas All Inclusive - Adults Only
4.0 out of 5.0
"We stayed 3 nights, beautiful Hotel, very clean, services is excellent, I will stay again , the only thing negative was that the air condition wasn't ... " More
Points Of Interest
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Hotel Description
On the beach
Your stay at this Zona Hotelera property places you within 6 miles (10 km) of Tortuga Beach and La Isla Shopping Mall. Caracol Beach and Forum Beach are also within 6 miles (10 km).
All-inclusive
A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach snorkeling, or relax with sun loungers. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, sofa beds
The 372 guestrooms feature thoughtful touches like bathrobes and slippers, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, balconies, and flat-screen TVs with satellite channels.
Riu Palace Las Americas All Inclusive - Adults Only ratings based on 420 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Riu Palace Las Americas All Inclusive - Adults Only
The staff here is professional and cater to your every need. Everyone who works here gave us the most amazing and unbelievable customer service experience nonstop! The hotel is very beautiful, the rooms were clean, and if we had any questions or concerns the staff addressed them immediately! I would recommend this property to anyone looking for an all-inclusive resort!!
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This hotel is the cleanest hotel we have ever been in. This the second time for us in this hotel and we stayed in many Riu’s before and this time we were not impressed by the food choices. This is the only improvement that I would suggest. Otherwise, this is a beautiful property with beautiful staff😍
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The facilities are a little outdated, but the staff is excellent. The food was fine; maybe a little better than expected. The pool and beach are nice and the staff did a good job having some entertainment poolside during the day but not so much it interfered with your ability to relax.
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Beautiful hotel and grounds.
Beautiful beach and sand very well kept.
Food was just OK.
Got food poisoning after eating at Don Roberto’s restaurant which ruined my stay three days.
Staff was very helpful and very nice.
The waiters at the beach and pool side we’re great very courteous and helpful.
I love that it was peaceful and not too much activity and loud music which made for a very relaxing vacation.
Hotel gave us a bottle of champagne and chocolate covered strawberries for our anniversary and followed through on my requests for the room. This room was the best room I have ever had balcony view was beyond.
I did not like the smell in the 24 hr lounge.
I specially liked that mean we’re not required to wear slacks and dress shoes. My husband was very happy.
I would recommend!
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First time to Cancun, Hubby and I celebrated our 30th wedding anniversary there. Riu was amazing, those folks was always cleaning & painting something from sun up to sun down. The waitresses & waiters always showed eagerness and attentiveness toward visitors, waiting on us hand and foot. Guaranteed smiles with verbal greats in the morning and throughout the day from everyone. I have already recommended this hotel to others, and will be returning in the near future. Thanks RIU for top class. Oh, the food was amazing. Still trying to figure our where is all the food coming from. As for the atmosphere, very laid back adult only resort. There was no wild frat students, screaming all hours of the night. We were very welcomed at other RUI resorts with the same curtesy. I'm still trying to understand how the bartenders and food servers remember your name or the drinks you ordered. Way To Go, I am sold. .
Cons: More Spanish to English translations.
We joins the RUI class and the web page is total Spanish. Not good.
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This is a great hotel. We stayed here for five nights in September '18 and highly recommend it. The hotel was upscale, very well maintained and very clean. It is about 25 minutes from the airport. I cannot say enough about the staff - very friendly and accommodating and there was no shortage of staff who spoke English fluently, especially at the front desk.
The pool and outdoor beach lounging were quite comfortable and there is a beautiful and scenic ocean view. Wait staff came by regularly to see if we wanted anything from the bar (we often did).
We attended one of the nightly shows and it was better than I expected - a good band and excellent singers and dancers. The buffet and restaurants were very good, and the staff remembered us and some even remembered the way we like certain things. If it under performs anywhere it is in the spa, I think. The gym was just ok, and the locker room and sauna were disappointing. To use the sauna, you have to request it 60 minutes ahead of time and it is small...you can't get more than two people there and you can't even put water on the hot rocks...really?!?
Nonetheless, when returning to Cancun, I will stay here again.
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About the Riu Palace Las Americas All Inclusive - Adults Only
Location Blvd. Kukulcan, Km 8.5, Cancun, QROO 77500All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Sailing
- Scuba-diving lessons
- Snorkeling
Land activities
- Fitness facilities
- Volleyball
Lessons/classes/games
- Aerobics
- Water fitness
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
Not included
- Motorized water sports
- Scuba-diving excursions
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite clubs included
- Sailing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Scuba diving excursions not included
- Motorized water sports not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Aerobics classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Minibar (all beverages included)
- Scuba lessons included
- In-room liquor dispensers
- All non-motorized water sports included
- Snorkeling included
Property Features
Riu Palace Las Americas All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Las Americas All Inclusive - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include limo/town car service and a meeting room. Spa services, tour/ticket assistance, and barbecue grills are also featured at Riu Palace Las Americas All Inclusive - Adults Only. Free self parking is available. A complete renovation of Riu Palace Las Americas All Inclusive - Adults Only was completed in October 2016. Smoking is allowed in designated areas at this Art Deco Cancun property.
- 1 building
- 372 guestrooms or units
- 8 levels
- 7 dining venues
- 5 bars or lounges
- 195 sq m of conference space
- Breakfast available (free)
- Bar by the pool
- Swim-up bar
- Coffee shop
- Deli
- Beach lounge chairs
- Towels for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference space
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Convenience store
- BBQ grill(s)
- Gift shop
- Beauty salon
- Computer for guest use
- Television in lobby
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Transport
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24 km / 14.9 mi)
- Parking: Free self parking
Room Amenities
Riu Palace Las Americas All Inclusive - Adults Only offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Bathrooms are partially open
- Private balcony
- Sitting area
- Pull-out sofa bed
- Minibar
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Coffee maker
- Shower and tub combination
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ceiling fan
Food & Drink
Guests are served free hot/cold buffet breakfast daily from 7 AM to 10:30 AM.
Don Roberto - This restaurant serves breakfast, lunch, and dinner. Open daily.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.
Entertainment
Located on the shore of the Playa de Cancún, this complex offers fantastic views of the ocean and a perfect area to participate in different activities and aquatic sports. Guests traveling with family, couples, or friends, can enjoy the All Inclusive benefits, which include sporting activities such as table tennis, volleyball, bike riding, golfing, sailing in a catamaran, and snorkeling among others.
At night, the resort offers an array of exciting entertainment, including live music/shows, karaoke, and disco dancing at the "Pacha" discotheque.
Nearby Activities
Fronting one wing of the U-shaped hotel is a 23-meter-long (25-yard) irregularly shaped activity pool with a 16-person jetted section, shallow-water tile lounges, a swim-up bar, and an infinity edge. A 12-person spa tub sheltered by a cupola fronts the other wing.
Lapped by water that remains calm in most weather, the resort's beach frontage extends 200 meters (219 yards) along Cancún Island's north side, where it is protected from open-sea swells.
The resort offers snorkeling gear, kayaks, and small sailboats. Introductory scuba-diving lessons are offered in the pool without charge, and beginner, refresher, and certification instruction and excursions (surcharges for all) are also available. Independent operators on the beach or on nearby beaches rent Jet Skis or offer banana-boat rides.
Pok-Ta-Pok Golf Club is 1 km (0.75 mi) from the resort. Other golf courses and driving ranges are 8.5 km (5.25 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Snorkeling on site
- Bicycle rentals nearby
- Golfing nearby
- Fitness classes on site
- Sailing on site
- Beach volleyball on site
- Golf lessons available nearby
- Kayaking on site
- Personal motorized watercraft on site
- Scuba diving nearby
Spa Services
As expected of a luxurious hotel, guests receive high quality spa services at Riu Palace Las Americas All Inclusive. The hotel’s wellness center, Renova Spa, offers a variety of treatments and massages, including Aromatherapy treatments. Additionally, visitors can enjoy excellent amenities such as the freshwater swimming pool, spa tub, gym, and sauna.
Guests under 18 are not allowed in the spa.
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
- Manicures and pedicures
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Hotel Policies
Check-in
- Check-in time ends at 11 PM
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Check-out
- Check-out by noon
Payment types
Children and extra beds
- This property welcomes adults only.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Caters to adults only
Hotel Names
- Riu Americas
- Riu Las
- Riu Las Americas
- Riu Las Americas All Inclusive
- Riu Las Americas Palace
- Riu Palace Las
- Riu Palace Las Americas
- Riu Palace Las Americas All Inclusive Adults Cancun
- Riu Palace Las Americas All Inclusive Cancun
- Riu Palace Las Americas Cancun
- Riu Palace Las Americas All Inclusive Adults
- Riu Palace Las Americas Adults Cancun
- Riu Palace Las Americas Adults
- Riu Palace Las Americas All Inclusive
- Riu Palace Las Americas All Inclusive Adults Only
- Riu s Americas Inclusive Adul
You should know
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
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