"The beach was amazing. Food was great. Lots of options to eat. Great bar options at beach. Friendly staff except timeshare people were rude with buggi ... " More
A stay at this Zona Hotelera property places you within half a mile (1 km) of Aquaworld and 3 miles (5 km) of La Isla Shopping Mall. Cinemex La Isla Cancun is within 3 miles (5 km) and Puerto Cancun Marina Town Center is within 9 miles (15 km).
A full-service spa, 10 restaurants, and 2 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus. Relax with a drink at one of the 3 poolside bars and get perks like free WiFi.
Feb 22, 2023 by Sergio Valencia, General Manager
Thank you for choosing Fiesta Americana Condesa Cancun as host for your vacation.We highly appreciate your preference and the time you have taken to share with us your experience.We are looking forward to welcoming you back very soon, Timothy!Kind regards.
Mar 8, 2023 by Sergio Valencia, General Manager
We appreciate the time you took to rate your recent stay, Debra.We are very happy to know that you generally enjoyed your experience with us.I hope you give us the opportunity to be your hosts again on your next vacation.Kind regards.
Jan 16, 2023 by Sergio Valencia, General Manager
I appreciate the time you have taken to provide the highest score.While I am happy to see you enjoyed, I understand that certain aspects of the Resort left to be desired.Thank you for sharing your comments, we sincerely hope to have the chance to be your hosts once again and show you the improvements we have made with your comments in mind, Tracy.Sincerely.
Aug 24, 2022 by Sergio Valencia, General Manager
We are so thankful with your lovely words Anil, we will make sure Rodolfo knows the incredible job he has done, we are sure it will help as a motivation for him and the rest of our team.Your home away from home will be happy to have you back very soon!Best regards.
Jul 28, 2022 by Sergio Valencia, General Manager
Thank you very much for sharing your comments about your recent visit, here in Fiesta Americana Condesa, your family will be very happy to welcome you back very soon Wayne. Warmest regards.
Jun 23, 2022 by Sergio Valencia, General Manager
I sincerely apologize for every inconvenience you have mentioned in your review Elizabeth. I assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. We strive each day to achieve our guests complete satisfaction, creating magical and memorable moments during our guests vacation. With this said, there is always room for improvement in paradise and continuously work on improving each aspect that is brought to our attention. Your feedback is of great importance to us, as it helps us pinpoint the areas where our focus is needed in order to maintain the highest standards in quality and service. Should you decide to return and give us a chance to revert your previous experience, please do not hesitate to contact me directly and I will make sure your stay goes without trouble. Sincerely.
All-inclusive room rates at Fiesta Americana Condesa Cancun All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
Some rates at Fiesta Americana Condesa Cancun All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Fiesta Americana Condesa Cancun All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces. Event space at this property measures 27000 square feet (2508 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Fiesta Americana Condesa Cancun All Inclusive. A complete renovation of Fiesta Americana Condesa Cancun All Inclusive was completed in December 2019. This Colonial Cancun property is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free valet parking , Parking (limited spaces)
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.
Kalmia - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Kambú - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
San Telmo - This fine-dining restaurant specializes in Argentinean cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Miiluma Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 8 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free antigen/rapid COVID-19 testing is available on site. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.