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A stay at this Zona Hotelera property places you steps from Cancun Convention Center and a 5-minute walk from Forum Beach. Caracol Beach and Delphinus Dreams are also within half a mile (1 km).
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free property. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like valet parking and WiFi in public areas. You'll appreciate the fitness center, swim-up bar, and snack bar/deli.
Free WiFi, LED TVs
In addition to LED TVs with cable channels, the 502 guestrooms offer free WiFi and 24-hour room service. Coffee/tea makers, free bottled water, and hair dryers are also available.
Krystal Cancun All Inclusive ratings based on 4 Verified Reviews
Guest reviews for Krystal Cancun All Inclusive
About the Krystal Cancun All InclusiveLocation Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, QROO 77500
Krystal Cancun All Inclusive offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. WiFi is free in public spaces. There's an onsite business center. There are 5 meeting rooms available. A children's pool, a fitness center, and tour/ticket assistance are also featured at Krystal Cancun All Inclusive. Valet parking is free. This 4-star Cancun property is smoke free.
- 502 guestrooms or units
- 3 dining venues
- 4 bars or lounges
- Bar by the pool
- Swim-up bar
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Gift shop
- Beauty salon
- Television in lobby
- Onsite shopping
- No smoking on site
Family Friendly Amenities
- Family property
- Outdoor pool
- Children's pool
- Free WiFi
- Snack bar/deli
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
- Parking: Free valet parking
Krystal Cancun All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- In-room dining (24 hours)
- LED television
- Cable channels
- Coffee maker
- Housekeeping (daily)
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Aquamarina - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Las Velas - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Surfing/boogie boarding on site
- Fitness classes on site
- Kayaking nearby
Harmony has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Number of treatment rooms 2
- Manicures and pedicures
- Body scrubs
- Facial treatments
- Aromatherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 21
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
- Sanitation services: MXN 25.35 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
- Krystal Cancun All Inclusive All-inclusive property
- Krystal All Inclusive All-inclusive property
- Krystal Inclusive inclusive p
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.