"The staff was excellent especially Angel at the pool he went over and above to make sure we had drinks etc. he made our trip so much fun with his quic ... " More
Beachside getaway
With a stay at this Zona Hotelera property, you'll be well placed to visit Iberostar Cancun Golf Course and Delfines Beach, both within half a mile (1 km). El Rey Ruins and El Rey Ruins Trailhead are also within half a mile (1 km).
All-inclusive
A marina, 4 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.
May 25, 2023 by Hoteles Solaris
Dear Maria de LourdesThank you for sharing your experience with us. We hope you visit us once more in the near future.Kind regards.Hoteles Solaris de México.
May 23, 2023 by Hoteles Solaris
Dear TheodoreaPlease accept our apologies for any inconvenience you may have experienced during your stay at our resort. We appreciate your feedback as this continually helps us improve what we offer to our guests. Hopefully, you can give us another opportunity to welcome you again so we can enhance your perception of our hotel.Sincerely .Hoteles Solaris de México.
Apr 29, 2023 by Hoteles Solaris
Dear MariaThank you very much for take the time to write your review, we love to know that our staff made you feel pamper .We hope that you can comeback in a near future.Warms Regards.Hoteles Solaris de México.
Apr 21, 2023 by Hoteles Solaris
Dear VeronicaWe are so happy to know that your trip to Cancun was full of unforgettable memories . We appreciate your time in writing your feedback and we appreciate your kind words about the serviceWe can't wait to welcome you and your family to pamper you once more.Best regards from Cancun!Hoteles Solaris de México,
Apr 10, 2023 by Hoteles Solaris
Dear JodiWe appreciate you sharing the experience of your most recent visit, for us your comments are very important. Best Regards.Hoteles Solaris de México.
Mar 14, 2023 by Hoteles Solaris
Dear JulieWe are very grateful that you have chosen us to enjoy your most recent vacation. We hope you can return to GR Solaris soon to pamper you once more.Sincerely.Hoteles Solaris de México
Feb 18, 2023 by Hoteles Solaris
Dear JorleneWe are so happy to read that you had an amazing time at GR Solaris as well as we appreciate the opportunity of having been your host in Cancun and your time for sharing your experience through this means.According to the hours of the bar, we are just following the government directions.Sincerely.Hoteles Solaris de México.
Feb 15, 2023 by Hoteles Solaris
Dear William We thank you very much for the time you took to write your review, we are happy to know that we meet your expectations, we like to work with all our hearts to create unforgettable vacations.We hope you visit us once more in the near future.Kind regards.Hoteles Solaris de México.
Jan 6, 2023 by Hoteles Solaris
Dear Michelle ElaineThank you for your comments are the best tool to improve our servicesBest Regards.Hoteles Solaris de México
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to GR Solaris Cancun & Spa - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a spa tub, and a steam room. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast only. A children's menu is available.
Marco Polo - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Deli - This delicatessen is located by the pool and specializes in international cuisine. Open daily.
24-hour room service is available.
A marina and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow early check-in.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
