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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Balcony view
On the beach, white sand, sun loungers, beach umbrellas
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪18 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 429 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • Ocean view
  • 945 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • Ocean view
  • 1373 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 1373 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • Beach view
  • 945 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • Beach view
  • 429 sq ft
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.3 miles
  • Marlin Beach - 11 min walk - 0.6 miles
  • Cancun Interactive Aquarium - 18 min walk - 1.0 mile
  • La Isla Shopping Mall - 18 min walk - 1.0 mile
  • Aquaworld - 2 min drive - 1.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Hotel Zone Beaches
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Spanish

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  • Spa
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

How close is The Royal Sands Resort & Spa All Inclusive to the airport?

The Royal Sands Resort & Spa All Inclusive is 11.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on Jun 5, 2025 start from $287.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sands Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Royal Sands Resort & Spa All Inclusive.

How close is The Royal Sands Resort & Spa All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Royal Sands Resort & Spa All Inclusive offer free breakfast?

The Royal Sands Resort & Spa All Inclusive does not offer free breakfast.

Is there a casino at The Royal Sands Resort & Spa All Inclusive?

No, there is no casino at this property, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are nearby.

What time is check-in at The Royal Sands Resort & Spa All Inclusive?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at The Royal Sands Resort & Spa All Inclusive?

This property offers free extended parking.

Does The Royal Sands Resort & Spa All Inclusive have a pool?

The Royal Sands Resort & Spa All Inclusive features 4 outdoor pools and a children's pool.

Does The Royal Sands Resort & Spa All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and happy hour.

Does The Royal Sands Resort & Spa All Inclusive have a spa?

This property has a spa, which features body treatments, massages, and facials.

How close is The Royal Sands Resort & Spa All Inclusive to downtown Cancun?

The Royal Sands Resort & Spa All Inclusive is 0.1 mi away from Avenida Kukulkan.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1522 out of 2595 reviews
Rating 8 - Good. 575 out of 2595 reviews
Rating 6 - Okay. 293 out of 2595 reviews
Rating 4 - Poor. 105 out of 2595 reviews
Rating 2 - Terrible. 100 out of 2595 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Aidee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am never coming back to this resort. The food was not good. I barely ate. I ended up buying snacks from the convenient store because I did not eat much. The customer service was really bad. If you are not white, you will be treated poorly. Very disappointed…
Stayed 4 nights in Apr 2025

6/10 Okay

scott

Stayed 4 nights in Apr 2025

6/10 Okay

scott

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great for a family! It was pretty annoying that you’d have to give your room card every time you ordered a drink at the swim up bar or restaurant. Service was very slow so we ended up waiting a long time each time to get are key card back. If they’d remove the card issue the resort would have been a lot better.

10/10 Excellent

DAVID, CARMEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from the RS on Saturday April 12 after a 7-night stay in an ocean front 1-bedroom deluxe suite. Now before I go into this review, I'll say that your experience is going to be decided by your expectations before you arrive. We have been to 7 or 8 resorts in Cancun from the top down to the bottom, so we know what we like and what's value for money. This place is fantastic. No you don't get a grand marble entrance / reception area but it's nice and very clean. The food is VERY GOOD for all inclusive. Especially the room service and the food from the pool bar. The shrimp tacos are the best I've ever had. The phase 1 pool is massive, plenty of room for everyone during our stay. The beach is beautiful, lovely white sandy beach with 3-400 feet of turquoise water in front of you. Drinks service to the beach was as good as around the pool, it helps if you drop them a $20 right off the bat. The servers are very friendly and very willing to help with any request. The buffet has a decent selection of food, very tasty. It is a bit dated in decor, but I don't see the value in paying more for fancy stuff I'm looking at for 15-20 mins a day. The food is good, that's what matters. We have already booked to go back in August this year and will probably make this our new vacation spot for the foreseeable future. Finally, it's not a Hyatt Zilara, not many are, so if you want the top end with all the frills you'll be disappointed. This is a SOLID resort when others are not.
Stayed 7 nights in Apr 2025

10/10 Excellent

BEKTOSH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE HOTEL FOR VACATION
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott Matthew

Stayed 8 nights in Mar 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin Hart

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are unbelievably clean! Very friendly staff. It is hard to complain about anything there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Richard, hazlenton

Traveled with family and small children, Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was not bad but employees and managers kept pushing towards the time share and had us for hours without eating with a 3 year old trying to force us to into buying the time share. Did not like the fact that we were moved to another room and it was not as cleaned and good as the prior one. The front desk trick us saying it will be a pent house de rather than explaining exactly where we were going on the other end of the hotel away from the pool and everything. The choices of food were limited as well as the drinks. Spend over 6k for 2 kids and 2 adults and definitely was not worth it could have been better.
Stayed 6 nights in Nov 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was Amazing thank you 🙏
Stayed 7 nights in Jan 2025

4/10 Poor

Belsy

Stayed 4 nights in Jan 2025

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach, friendly staff good food! Only complaint is lack of gathering place outdoor in the evening
Stayed 8 nights in Jan 2025

10/10 Excellent

Gislene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 4 nights in Feb 2025

4/10 Poor

Carmen

Traveled with family
Disliked: Staff & service, amenities
I did not like that every time we went to eat we had to give them our key card. That is BS I have been to quite a few places and the Royal Sand was my least favorite. The situation with the key card seemed to make the employees uncomfortable doing it and they were not as friendly. Needless to say I will not go there again. It also lacked activities within the place
Stayed 4 nights in Nov 2024

10/10 Excellent

Armando

Stayed 3 nights in Jan 2025

10/10 Excellent

joe, westmont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a super nice place; however the all inclusive package was not like other resorts. Most alcoholic drinks and food items on the menu had an upcharge in order to get them. The outdoor bars closed at 530pm which was fairly early.
Stayed 6 nights in Jan 2025

10/10 Excellent

Marium

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outdated but the beach front was amazing. Daily cleaning services. All the staff were great. Good food and good restaurants option. Make dinner reservations for good food. The beach is amazing with wood umbrellas and plenty of lounge chairs. I liked the property is environmentally conscious with only using recyclable cups and no plastic or disposal cutlery or utensils Good dinner shows as well
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicole

Stayed 5 nights in Jan 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was extremely clean. Our room was more than we expected. A full kitchen, living room, bedroom and extra large balcony. Food was good Pools were clean. Exployees all did a great job!
Stayed 6 nights in Jan 2025

8/10 Good

Jose Luis, Des Plaines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the facility was clean. The only issue was the food for all inclusive. The food was ok they could have done better for the price we paid, other hotels have better food.
Stayed 6 nights in Jan 2025

6/10 Okay

Rylee M

Liked: Cleanliness, staff & service
Felt like 65 resort. Everything seemed to shut down early. Very limited time for drinks. Hot tub not hot. Went to bed by 9 each night becuase nothing to do at the resot
Stayed 5 nights in Jan 2025

2/10 Terrible

Aurora

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2025