- Check-in time starts at 4 PM
- Check-in time ends at midnight
- Minimum check-in age is: 25
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
The Royal Sands Resort & Spa All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Guest accommodation is sealed after cleaning
- Electrostatic spray is not used for disinfection
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guests are provided with free hand sanitizer
- Staffed front desk
- Children stay free - maximum age 12
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available
- Children stay free
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Number of children who can stay free - 2
- Gap period enforced between guest stays - 24 hours
Guests will be asked to pay the following charges at the property:
- Deposit: USD 300.00 per accommodation, per stay
- A tax is imposed by the city: USD 4.65 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 146 per vehicle (return, maximum occupancy 10)
- Airport shuttle fee per child: USD 146 (return), (from 1 to 18 years old)
- Late check-out fee: USD 500 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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